Trusted Agent profile · Hackney, Greater London
★★★★★
182 reviews across 3 platforms
93 Lower Clapton Road, Hackney, Greater London, E5 0NP
bigmove Estate Agents's office in Hackney, Greater London, at 93 Lower Clapton Road, is rated 4.6 out of 5 across 182 reviews on three platforms, including 170 Google reviews rated 4.6.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Hackney office, from every platform, shown as written. First names only.
5/5
GoogleFrom the initial viewing through to exchange of contracts Aaron was always on hand and helped us navigate the process as seamlessly as possible. Aaron was responsive, professional and transparent in his communications. In short, I’ve never come across a better resi property agent.
5/5
GoogleI am in the office now dropping my keys off having sold my flat with Bigmove in Stoke Newington and moving into my new house. Very excited to move and was the first time I ever sold a flat and Aaron and the receptionist always helped a lot. We did have issues with the solicitor but they were from the broker we chose. Thank you, enjoy the chocolates!
Thank you for leaving us this review whilst dropping your keys! It was lovely to work with you and you'll be much missed clients. Enjoy your new home.
5/5
GoogleI had the pleasure of working with Aaron on the sale of my flat recently, to say I was impressed would be an understatement. His professional, proactive approach has made what could have been a challenging situation a pleasure. The attention to detail was first class and communication was right on the ball. I would have no hesitation in using Aaron and the Bigmove team again.
Thank you for your review Jill. Selling your apartment was a pleasure and we wish you and family all the best.
4/5
GoogleVery responsive in getting everything sorted for our move, and Amba has been very helpful in sorting out any queries and liaising with the landlord.
Hi Greg, Thank you for your kind words. We hope you enjoy your new place.
5/5
GoogleAaron has been a brilliant agent helping us to sell our flat in Hackney. He always made himself available, had a calm manner, was approachable and chased up solicitors (the key to any good agent!). No need to look any further than to use Aaron’s services.
5/5
GoogleAaron was upfront, truthful, helpful and useful the whole way through the process. I'd give him 6 stars if I could.
5/5
GoogleSelling my property with Big move was a pleasure and I received professional service from start to finish, Aaron and Shin were very helpful and always there to help and advise. I will be selling my next property with them and will definitely be recommending them to friends and family.
5/5
GoogleWe had a superb selling experience with Aaron, the GM. I think Big Move was our third agency after some very impersonal efforts. Very good comms, good advice, very efficient. And he understands this can be a rather emotional experience. Highly recommended.
5/5
GoogleMy experience with Big Move has been phenomenal, as their service was excellent and my house was sold within 48 hours and they achieved the asking price I required. I will definitely recommend Big Move as they provided a more personal touch then the bigger agents and I felt that was really
5/5
GoogleBigMove are absolutely brilliant. We rented our flat our through them when we left London and they were excellent agents: professional, prompt and offering good guidance and support. We rented through them for a decade and it was a flawless experience for slightly anxious unplanned landlords. I'd also say that they are very ethical in their approach and considered what was best for our tenants, which was great. More recently we sold our flat through them and it was another great experience. Aaron did such a brilliant job in difficult circumstances, offered great advice and was extremely efficient in driving our sale forwards. I would recommend them without hesitation.
5/5
FacebookI promised that I'm going to testify if my trading was successful'It takes so much time and effort to know the right Trade expert to win the trade, After all my research I came in contact with her and I've learned a lot from her in these few months. I'm so impressed with the profit she helped me make, What I love about her is consistency, she's awesome. I just made my withdrawal of $15,000 to my bank account now.Reach out to her for the best forex trading result.Contact her viaEmail: Rebertisabella7@gmail.com WhatsApp: +1 (484) 531-4613
5/5
GoogleBigmove has been the most relaxing experience ever as I’m working full time bigmove offered to let me view properties out of their work hours. They also consistently answered all questions as soon as they could. Hands down the best estate agents round here and it couldn’t of been done without the assistance of their friendly hardworking team. 5/5 from me...
Thank you for your kind words. It was a pleasure helping you find your property.
5/5
GoogleI was sceptical but Aaron’s services helped me find a house on a road where I had just been gazumped by another agent. Once found, Aaron did the viewing, negotiated my offer and helped me every step of the way without another person viewing the house and I cannot thank him enough!PositiveProfessionalism
Thank you for reviewing our Find Your Next Home service. We wish you all the best in your lovely new house!
5/5
GoogleI've used BigMove to rent my property. The process was quick, smooth and straight forward. They are quick to relay any info from the tenants. Also special thanks to Lija
5/5
GoogleHighly recommend Big Move, Aaron was great - so helpful, excellent communication throughout - we'd been through a couple of agents first and he was by far the bestPositiveResponsiveness, Quality, Professionalism, Value
2/5
GoogleFrom the very beginning, the moving process seemed unorganised. We showed up to the viewing and there wasn't an estate agent present. Just an employee from big move who didn't introduce himself, ask our names, tell us anything about the property or process or even show us around - the current tenants did it for us. He opened the door to the flat and that was that. Once we put an offer on the flat it didn't improve. Days (near weeks) between communications, questions unanswered and had to be repeatedly asked, the estate agent would address emails to herself and constantly cc the wrong person on emails with sensitive information. Then, moving week. Unforeseen circumstances meant we had to move in later than arranged, which of course wasn't in their control. But they told us via a short, nondescript email a day before our move date without any details as to why or when we could expect to move. When I called them they said under no circumstances would anyone cover the costs of rebooking movers and cleaners/furniture storage/housing because it wasn't anyone's fault. Now, we've moved to a lovely flat and have been waiting for over two weeks for our inventory (which was promised within 7 days). Overall - amazing flat, really stressful estate agency experience.NegativeResponsiveness, Professionalism
1/5
FacebookNever use this estate agent. They had several staff changes during our tenancy and nobody could answer any of our questions. After moving out we are still yet to receive our deposit back over one month later. I've lived all over London and by far the worst, most unprofessional experience I have encountered.
Hi Annabel, Thanks for your response. …See more
5/5
GoogleAfter a shocking experience with a premature ending of my contract and not by my choice, Aaron managed to turn everything around for us in the span of 24h. I am very grateful to him alone and I believe bigmove would be so much better with a couple of Aarons in their arsenal as he truly seemed to care and connect with my case as human being. I wished we was involved from the start as I could have avoided some stress and difficulties, but I am very thankful for the support offered. Give this guy a raise!
1/5
GoogleTotal Scam!!!!! Found one of their properties through zoopla this summer and paid a holding deposit (£250).... due to wrong information of the availability date, a woman named shindy told me she'll transfer the money back as soon as they'll receive it. Well apparently they have never received any money, ALTHOUGH we double checked it with our bank and paid for an investigation request which confirmed that they've definitely received the money. I tried to contact that woman several times via email and I got either no reply or a grumpy call back saying she can't really do anything about it because the money would still not be on their account. Just lost £250 for nothing.
5/5
GoogleI recently let out my property and bigmove estate agents sorted everything out for me as quickly and smoothly as possible. The team arranged for all viewings to be held at times suitable for the tenants that were already vacant in the property (working out of hours when needed!). Ross attended all viewings and was a pleasure to work with. Hannah dealt with all the paperwork and made sure everything was communicated between myself and my new tenants and we have built a strong relationship. I cannot fault bigmove and their bespoke services. Thank you bigmove and I look forward to working with you again in the future!
5/5
GoogleAfter trying to sell my property with multiple agents for over 12 weeks, I received a letter from bigmove. bigmove came to value my property the next day and i agreed to list the property with them on a sole agency basis. I am so pleased I did, they sold it within 10 days of going online for a price higher than any previous offer! Thank you bigmove for helping me move, I have since moved into my new family home and I wouldnt of been able to do this without you all. From start to finish 5* and will be recommending to all my friends and family.
5/5
GoogleThank you bigmove estate agents for all your support over the few years it wasn’t unnoticeable. I have been letting various properties with bigmove estate agents in the Hackney area and they have never let me down. They managed to get a set of tenants in promptly which was ideal as I was still paying off the mortgage for that specific property. However unexpected events happen as the tenants started becoming very tricky refusing access for inspections or contractors to carry out works that needed to be done bigmove went out of their way to ensure that every concern of mine was being raised and resolved in a polite and professional matter. They are very genuine and straight forward and go beyond to provide an exceptional management service forever keeping me updated I will continue letting with them. Sorry team finally found the time to give you all some recognition which is truly over due!
5/5
GoogleThis was our first time searching to buy our new home in Hackney to save the stress my family recommended me to get in contact with bigmove as they have used them throughout the years. Well I’m glad I did, it was an extraordinary service, they didn’t race through the process, as a team they had significant knowledge about the property which made us feel more at ease when making our final decision. When me and my partner decided to go ahead bigmove proved to us that they were the most helpful and hardworking in this area
5/5
GoogleI have been a landlord for about three years now and always let my property out myself but the market hasn’t been that greatest recently so I started to worry about the loss of rent and if I’d be able to find a professional suitable tenant that I felt secure with. Fortunately one day I received a call from a lady at bigmove explaining they had interested tenants around the similar location of my property, I have never used an agent before, so I was very hesitant but then decided to give them a shot and they proved me wrong and let my property out within two weeks of them marketing my property! The tenants are due to move in next week!! I am very glad I gave them a chance because I now have great tenants and also have a very good relationship with the team at bigmove. I have no hesitation to use them in the years to come, it has been a true pleasure!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
bigmove Estate Agents's Hackney office has 182 reviews across three platforms: 170 on Google, 11 on Facebook, 1 on View Agents.
bigmove Estate Agents Hackney is rated 4.6 out of 5 across all 182 reviews, and 4.6 out of 5 on Google from 170 reviews.
bigmove Estate Agents Hackney, 93 Lower Clapton Road, Hackney, Greater London, E5 0NP.
