bigmove Estate Agents Hackney reviews

★★★★★ 5/5

Google

I had my property advertised for let on spareroom and other property private portals but I found it difficult to find the right tenants which i felt comfortable with. I received a called from a lady at bigmove explaining that they would market the property and use their unique methods to find suitable tenants, they also ensured me they will take care of references, all documents, all viewings etc… and they will only proceed if I am happy! At this stage I didn’t have anything to loose apart from my property being empty and losing rent. Within 4 days of them marketing and arranging viewings I had 3 secure offers on the table to choose from! Much grateful and will defiantly recommend!

Imogen · 28 July 2019

★★★★★ 5/5

Google

Arron and Big move have been excellent and dislike my previous estate agent have been honest, helpful and actually sold my property instead of filling false hopes and wasted time. I had a letter saying they had a specific buyer when i had taken my property off market with a big brand agent. I was sceptical but after meeting Arron i decided to give his open day a go. We accepted an offer above his price which came from open day itself. We havent officialy sold it yet but arron is updating me via email or text weekly and we are very pleased with everything they have done. I even sometimes see the house on facebook which is always funny too.

Kerri · 28 July 2019

★★★★★ 5/5

Google

Brilliant! Efficient and friendly. We have been in our new flat for a week now, and everything so far has been incredibly smooth. They are very fast in dealing with questions and queries which made moving in feel that much less stressful. They're also really friendly which is a bonus. The deposit process was also reassuring and efficient (something rarely seen for tenants). My partner and I have been tenants in numerous properties over the years and have dealt with a number of dodgy landlords and estate agents. Because of these past experiences we were both pleasantly surprised to find a good estate agent. London estate agents tend to treat their customers poorly because they know they can get away with it. It makes it that much worse when there is an issue in the property. It's because of this that it is so refreshing to have come across Big Move who are actually friendly, efficient and actually seem invested in any issues you might come across during the move.

Joseph · 28 July 2019

★★★★★ 5/5

Google

Aaron at BigMove could not have been a more helpful and responsive estate agent. I have recently exchanged on a property I bought via BigMove and wish I had used BigMove (and Aaron) to sell my property.

Alice · 12 March 2022

★★★★★ 4/5

Google

Our experience as tenants in a Big Move property was a good one. We were particularly happy with the responsive and helpful receptionist Lola Adeniran who made our tenancy easy, dealing with queries quickly and in a friendly manner.PositiveResponsiveness, Professionalism

Johanna · 24 August 2021

★★★★★ 5/5

Google

We are so grateful to Aaron at Big Move... we had nothing short of a nightmare and were under immense pressure due to our onwards property timescales when we decided to relist our flat with Big Move. The property was re-marketed beautifully …

Daniella · 13 April 2024

★★★★★ 5/5

Google

Really great experience with Big Move Estate Agents. Our agent Aaron was always easy to contact, honest and facilitated a very smooth process between ourselves and the sellers. Thank you!

Caroline · 27 October 2019

★★★★★ 5/5

Google

Just sold our place for £30k above asking price. Bigmove (and Aaron in particular), were very well organised, good communicators which eased the stress of the whole situation. The flat was sold in one weekend and this was to the great marketing (including amazing professional photos) from bigmove. Will definitely use again and recommend to friends and family.

Hamza · 26 March 2023

★★★★★ 5/5

Google

I have been renting for many years now I have had many issues renting in the past with various of agents and it seems to be down to one thing clear communication, I see this beautiful property located in the E8 area that me and my partner loved we told bigmove of our previous issues in which they ensured this experience was a delightful one, all my requirements were rapidly dealt with and I was in my new home before I knew it. Super thumbs up from me and Kelly!

George · 25 June 2018

★★★★★ 5/5

Google

We recently sold our very large family home and after asking a few agents around were impressed by the smallest, local agent, Big Move. Aaron arrived having extensive knowledge of how the market was and how much other similar homes were …

Stephen · 13 April 2024

★★★★★ 5/5

Google

Aaron helped me with my house search from organising a mortgage appointment via videochat to doing viewings for lots of apartments. I've moved in now and Aaron has even helped with sorting my solicitor and sellers solicitor as they were not being helpful. Thank you

Chong · 3 December 2019

★★★★★ 5/5

Google

Wonderful service. Aaron was really efficient, helpful and just generally lovely to deal with. We had a slightly tricky situation that was handled masterfully at Big Move's end.

Anna · 28 July 2019

★★★★★ 2/5

Google

Big Move, big fail more like. This is very much a shared feeling amongst other current and previous tenants associated with this estate agency. Very disappointing service, terrible communication and exorbitant agency fees, which they slip in AFTER you have signed your contract. Dealing with them was nothing but hassle. Trying to accomplish anything with them is quite difficult aswell. There does not appear to be any kind of "vetting" of landlords either, particularly in my case, I ended up living with a landlord who had absolutely no idea what she was doing half the time. Myself and my partner not only had to deal with the incompetence but also terrifying fits of rage. Its the kind of thing that you would imagine an established estate agent would at least have the ability to look into and solve for potential tenants. Especially after we found out that previous tenants had had exactly the same problems. Bad feedback has been left on Qype by other former tenants, which have since been erased from the internet. Definitely NOT ADVISED to rent through this company.

Matthieu · 26 June 2013

★★★★★ 5/5

Google

I used Bigmove and specifically Nic to rent my apartment in Hackney from a recommendation from a colleague. Nic found tenants on the day we went onto market and got over the valuation by other agents. The tenants have now moved in and everything was smooth. I’ll be renting my other properties with Bigmove when they’ll be available.PositiveResponsiveness, Professionalism

Roberto · 24 August 2022

★★★★★ 5/5

Google

Bigmove are one of the most understanding agents in this area. Extremely consistent, they replied to all emails and calls promptly and sat down with me and my partner and thoroughly explained the whole process and was happy to assist further when necessary. They achieved a high interest in our property and circulated viewings to fit everyone’s needs. We value the amount of time they spent on us and our property, we are very appreciative.

Sanchez · 25 June 2018

★★★★★ 5/5

Google

Wayne and his team provided a first class service and I would have no hesitation in recommending them to other people. Many thanks to bigmove!

Becca · 28 July 2019

★★★★★ 5/5

Google

I had a great experience buying with Aaron. He was responsive, easy to communicate with and worked hard to push the sale through. Highly recommend!

Eleanor · 5 November 2024

★★★★★ 5/5

Google

Brilliant agents and were very helpful especially in the circumstances of my difficult situation at the time. They did everything they could to make the process easier and helped to get the property ready for letting by arranging for gas certificates to be completed, cleaning the property etc. This saved me and my mum a lot of hassle. Would definitely recommend bigmove to anybody looking to buy, sell or let their property.

Karah · 28 July 2019

★★★★★ 5/5

Google

Bigmove Estate Agents provide a friendly and professional service, communication with Shin has been polite and helpful throughout, we can't recommend them enough.

Jim · 20 October 2019

★★★★★ 5/5

Google

Excellent service from bigmove. Aaron Liley was a fantastic agent; communicative, supportive and helpful throughout.

Rebecca · 8 March 2021

★★★★★ 5/5

Google

Very happy with Ajay and team! Smooth process from viewing to moving in. All emails and questions answered promptly.

Håkan · 4 September 2019

★★★★★ 5/5

Google

They have been so kind in helping me and my family finding a property that suited all of our needs. They were highly committed and determined to meet our target in which they achieved. If you are looking for a professional agent that listens to what you want i suggest you give them a call. Once again thank you bigmove for all your hard work, smiles all round :)

Mario · 25 June 2018

★★★★★ 5/5

Google

Nicolo was nice and professional

Ayoub · 12 March 2022

★★★★★ 5/5

Google

After visiting different agencies, finally I found this agency where my agent Nicolo help me to find a flat for me a my boy friend. He was really professional and helpful since the beginning with all the docs that we needed, providing us all the facilities and information. Really happy so far, thank you!

Daniela · 15 October 2021