Every review we hold for the Guisborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery helpful staff. They made viewings available at short notice as I am moving from 187 miles away. They have guided me through all the procedures. So far, so good. I've been well looked after and would recommend to anyone, buying or selling a property.
Brenda · 29 July 2025
Agent replied · 26 August 2025
Hi Brenda,
Thank you for the lovely review! We’re so pleased we could help make your move from afar a little easier. It’s great to hear you’ve felt well supported throughout the process. If you need anything else, we’re always here to help!, The Michael Poole Guisborough Team
★★★★★ 5/5
GoogleLooked after very well by vicky a very experienced member of staff that really kept us in the loop, seemed to be always on the ball and made us feel very confident in her knowledge of the system and experience in her field. With out her working hard with communicating to relevant people in the chain our move would have been extremely more stressful. So much appreciated for all Michael Poole Guisborough did
Robert · 1 July 2024
Agent replied · 6 February 2024
Thank you, Robert, for taking the time to leave this review for us; it means a lot to Vicki
★★★★★ 5/5
TrustpilotProbate Sale
Our sale was a probate sale following the death of a parent. All Michael Poole staff took this into account and I felt like I was treated with empathy and respect. Particular mention to Matthew who valued the property with kindness and understanding but prize must go to Jack Johnston who was really supportive at a very difficult time. He kept my faith in the whole process and dealt with my emotions with the utmost respect.
DY · 28 July 2025
★★★★★ 5/5
GoogleThe Team at Michael Poole, Guisborough have been excellent throughout the moving process. Alisha and Jack have been very friendly, professional and helpful. They have kept us informed at every step and have answered queries promptly. They are a credit to Michael Poole and have made the moving process an enjoyable experience. Thank you
Graeme · 14 February 2026
★★★★★ 5/5
TrustpilotJust completed the sale of our house…
Just completed the sale of our house through Michael Poole in Nunthorpe and the team were absolutely brilliant, big thanks to Victoria who looked after us through the whole process.
Chris · 27 June 2025
★★★★★ 5/5
TrustpilotWe have let a number of properties…
We have let a number of properties (Debbie always helpful and goes above and beyond).
This occasion we have sold a property which was expertly managed by Isobel, again at Redcar branch. Her friendly and professional manner, together with excellent and regular communications has, I’m sure, been the difference in obtaining a quick sale (around a week) satisfactory to both parties. Chris the valuer played an important role in the sale too. Great guidance and prompt work in getting to market.
Neville · 3 June 2025
★★★★★ 5/5
TrustpilotMichael Poole have been excellent.
Michael Poole have been excellent throughout my house purchase. Jack has kept me updated along the way. It was lovely to receive a welcome pack when I collected my keys of tea, washing kit etc which are staples of when you set a house up. Thoroughly reccomend.
IAN · 9 April 2026
★★★★★ 5/5
GoogleVeni, vidi, rented! That fast and easy was to rent a property with them. Communication was clear and steps were done very quickly.
Cip · 2 February 2026
Agent replied · 2 July 2026
Thank you so much for your fantastic review. We love “Veni, vidi, rented!” and we’re really pleased to hear the process was fast, easy, and clearly communicated from start to finish. … More
★★★★★ 5/5
TrustpilotExcellent advice and support throughout the process.
Precise and clear guidance from the outset.
Excellent coordination, support and follow up throughout the process.
It all happened seamlessly on the day that was planned.
Both Stacey & Nick from Michael Poole showed the utmost professionalism at all times.
With a smile!!
SDT · 5 May 2026
★★★★★ 5/5
GoogleExcellent service from start to finish. Vicki was professional, efficient and very kind. Nothing was too much trouble. I highly recommend Michael Poole.
Gillian · 1 July 2024
Agent replied · 6 February 2024
Thank you so much, Gillian! This bit of feedback means a lot to Vicki and the team.
★★★★★ 5/5
GoogleBrilliant service, very supportive and happy to answer any questions with the most information possible
Matthew · 2 April 2026
Agent replied · 2 July 2026
Thank you for your lovely review! We’re delighted to hear that you found our service brilliant and supportive throughout your experience with us.
Providing clear communication and being available to answer any questions is something we really pride ourselves on, so it’s great to know this made a positive difference for you.
We truly appreciate your feedback and your support.
Kind regards,
The John Payne Team
★★★★★ 5/5
GoogleWhat a great service from Michael Poole Estate Agents, they walked me through the whole process, they responded promptly to questions and acted proactively to help me during my house purchase. Every member of the team were polite, informed and caring about my journey.
Rod · 1 July 2025
Agent replied · 1 July 2026
Dear Rod,
Thank you for your kind words! We’re thrilled to hear that our team was able to assist you throughout your house purchase journey and that you found our service prompt, proactive, and caring. Your feedback is greatly appreciated.
Best regards,
Michael Poole Estate Agents
★★★★★ 5/5
GoogleEasy to work with always got back to you straight away. Within 3 weeks my house was valued pictures taken and sold.
Joel · 20 September 2026
★★★★★ 5/5
TrustpilotReally helpful sorted the job for me…
Really helpful sorted the job for me highly recommended thanks Debbie
Jamie · 26 November 2025
★★★★★ 5/5
TrustpilotI used Michael Poole for their find a tenant service
I used Michael Poole for their find and tenant service for my apartment. I felt very supported by the rental team at Michael Poole who in essence did everything that was needed. They came and took photos and talked me through the process in person. They arranged a viewing day for 3 prospective tenants which they dealt with without me. They dealt with references and other legalities for the interested tenant including preparation of the Lease. they will be settling my tenant into the property tomorrow. It all went extremely well.
Beverley · 16 April 2025
★★★★★ 5/5
GoogleIt was a very lovely experience from the viewing to the move in , they are professional and great
Opeyemi · 2 February 2026
Agent replied · 2 July 2026
Thank you for the great review. We are so happy you thought the arrive was lovely. We aim to provide a stress free experience as we know moving can be stressful.
★★★★★ 5/5
TrustpilotGreat service from start to finish…
Great service from start to finish professional , friendly , and always helpful. We would definitely recommend !
⭐ ⭐ ⭐ ⭐ ⭐
Wendy · 21 August 2026
★★★★★ 5/5
GoogleVicki has sold two houses for us over the last couple of years and the experience we’ve had has been excellent. Friendly and efficient service and nothing is ever too much trouble. Thank you Vicki.
Katie · 1 July 2023
Agent replied · 6 February 2024
Thank you, Katie, for this lovely feedback, we appreciate the time you took to write it.
★★★★★ 5/5
GoogleAlisha at Guisborough branch was always friendly and professional in collection and forwarding of messages to both buyer and seller, and very quick and helpful in responding to queries. In my view, she is a credit to Michael Poole agents.
Trevor · 1 July 2025
Agent replied · 1 July 2026
Dear Trevor,
Thank you for your kind words! We’re delighted to hear that Alisha provided friendly and professional service. She truly is a credit to our team, and your feedback means a lot to us.
Best regards,
Michael Poole Estate Agents
★★★★★ 5/5
TrustpilotDanielle & Hollie
Great help from Danielle & Hollie, smooth process answered any questions I needed. Would recommend using!
Matthew · 2 October 2026
★★★★★ 5/5
GoogleVicki has been very helpful, informative and professional throughout my acquisition of a home, couldn't recommend her enough.
Jacob · 1 July 2024
Agent replied · 6 February 2024
Thank you so much, Jacob! This bit of feedback means a lot to Vicki and the team.
★★★★★ 5/5
TrustpilotDannielle was very helpful and friendly…
Dannielle was very helpful and friendly and made my experience smooth and non-stressful. Thank you Dannielle! You are the best :)
Abbey · 25 July 2025
★★★★★ 5/5
TrustpilotHelen has been proactive and a pleasure…
Helen has been proactive and a pleasure to talk to throughout the process of selling my property . Huge thankyou !
TRUDY · 24 July 2025
★★★★★ 5/5
TrustpilotAbsolutely great level of service from…
Absolutely great level of service from Jack Johnson, I sent my documents across and each transaction ran perfectly and i had a reply on what would be needed next and was kept in contactwith throughout, I had missed a document out and I was politely reminded that it would be beneficial to send it across as fast as possible so we could get the process to go faster and more smoothly, thank you for your help Jack.
Martin · 8 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
