Trusted Agent profile · Guisborough

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Michael Poole Guisborough reviews

4.8

★★★★★ Excellent

315 reviews across 2 platforms

10 Chaloner Street, Guisborough, TS14 6QD

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Michael Poole's office in Guisborough, at 10 Chaloner Street, is rated 4.8 out of 5 across 315 reviews on two platforms, including 118 Google reviews rated 4.8.

Google logo

4.8 / 5

118

Reviews on Google

This office

Trustpilot logo

197

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About Michael Poole Guisborough

The charming town of Guisborough is located in the borough of Redcar. Guisborough has heaps of charm and character. Michael Poole Estate Agents Guisborough is located in Guisborough town centre and sits on 10 Chaloner Street. Despite being a small town, Guisborough has a lot to offer. Guisborough town is overflowing with fantastic independent shops and well-known high street brands that provide everything you could need locally. Along with other businesses, there are bakeries, florists, hair salons, butchers, fish and chip shops, and more. Guisborough is also home to a tonne of fantastic restaurants and bars.

Reviews

Every review we hold for the Guisborough office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic customer service from all the…

Fantastic customer service from all the team at Michael Poole Redcar. From valuation right through to completion their friendly, professional team made selling my house as straight forward and stress free as possible.

C · 20 February 2026

5/5

Google

House sold within a week, very proactive agents. Every email responded to promptly nothing bad I can say.

Den · 17 September 2025

Agent replied · 15 January 2026

Hi Den, thank you for your fantastic review! We’re so pleased to hear your house sold so quickly and that you found our team proactive and responsive throughout the process. It was a real pleasure assisting you, and we wish you all the best for the future.

5/5

Trustpilot

House purchase

We have been very impressed with Michael Poole Estate Agents. They have been very efficient and helpful for us. We would definitely recommend them.

Joan · 28 April 2026

5/5

Trustpilot

House Purchase - Redcar

From my first contact with Isobel when viewing the property through to dealing with Helen (both Redcar branch) with regards to then purchasing the property, they were both extremely helpful, friendly and informative. It was an easy process with Michael Poole and I am now very happy in my new home - thank you very much.

Sue · 8 July 2025

5/5

Google

We have been highly satisfied with Michael Poole and the personal help and advice we have had very friendly advice and Alisha in guisbough office was excellent with help

Neil · 2 May 2025

Agent replied · 20 May 2025

Thank you, Neil, for your kind feedback! We're so pleased to hear you were highly satisfied with the service you received. Alisha will be thrilled to know her help and friendly advice made such a positive impression. We really appreciate your support and hope to assist you again in the future!

5/5

Trustpilot

The letting agent was extremely helpful…

The letting agent was extremely helpful and knowledgeable

Alan · 7 August 2026

5/5

Google

Really good agents. Communicated throughout the entire process. All the staff were lovely.

Joseph · 25 June 2026

5/5

Google

Always in touch with Jack Symon looking for the right house, they’re great

Paul · 25 June 2026

5/5

Trustpilot

I've bought, sold and rented out

I've bought, sold and rented out numerous properties through Michael Poole Nunthorpe. They are always my first choice in the region and all down to Victoria. Her friendliness, customer service and most importantly exceptional performance and dedication in sales, understanding what the customer wants and needs, and striving to deliver it. She's the best estate agent I've worked with anywhere

Steven · 20 April 2025

5/5

Trustpilot

Leanne and Jack are so helpful and…

Leanne and Jack are so helpful and professional. Their communication is excellent and every step of the process is explained. I would definitely recommend them and would have no problem recommending them to a friend.

Julie · 31 December 2025

5/5

Trustpilot

Thank you Mr Aslan Manzur

Relocating to another town is hard and even trying to find the right property especially when you’re 3 hours away. I would personally like to thank Mr Aslan Manzur for everything. The whole renting process has gone smoothly. Through this process he has provided clear communication, very supportive and professional.

Iqra · 6 August 2025

5/5

Trustpilot

Excellent service as usual from…

Excellent service as usual from Stacey,Nick and the team at Michael Pooles YARM Office.

Paul · 13 March 2025

5/5

Google

Estate agents were great, kept us up to date and responded quickly to all questions and queries.

Fergus · 19 May 2026

5/5

Trustpilot

Great service from Emma and Isobel

Alan · 31 July 2026

5/5

Trustpilot

Barely did a thing

Barely did a thing, great service, job done asap, not a single issue. Just had to pack up and move. Highly recommend

Adrian · 31 March 2026

5/5

Trustpilot

I would absolutely recommend Michael…

I would absolutely recommend Michael Poole and Emeline to anyone. Our house sold within a few days of being on the market. Nothing was too much trouble, even to the point of Emeline dropping our new house keys off to us while on her lunch. Fantastic service

Ray · 13 August 2025

5/5

Trustpilot

Super fast at responding

Having dealt with vatious local agents, this branch is one of the best for quick responses to emails and enquiries. The phone is always answered, Ive never had to leave a voicemail for a call back. Jack emails me back in a very timely manner and offers to talk me through the process.

Lisa · 4 June 2025

5/5

Trustpilot

The staff are always very helpful

The staff are always very helpful, professional, efficient and friendly. Nothing was ever too much trouble for them.

Kathryn · 18 April 2026

1/5

Trustpilot

Keep clear

Awful company, They need to learn how to communicate with prospective purchase. They don't read what you send and then keep you dangling for days to get a call back. Don't give you answers to questions. Twice this has happened. Obviously becoming the High Sherriff of County Durham means more to the owner than running the business.

Mr · 4 April 2025

5/5

Trustpilot

Good service

Good service. All went very smoothly

Jill · 9 May 2025

5/5

Google

very professional and hard working team, sold my mothers old house in down market and under difficult conditions. They kept us informed at every turn and you could feel the passion and commitment when things could have gone either way. GREAT JOB!!!!!

Peter · 1 July 2024

Agent replied · 6 February 2024

Thank you so much, Peter! This bit of feedback means a lot to the team.

5/5

Trustpilot

Very helpful staff

Very helpful staff, efficient handling of property sale & they kept me informed on progress on all steps.

Customer · 30 March 2026

5/5

Google

Alisha at the Guisborough office was consistently helpful and professional. A great asset to their business.

B · 16 June 2025

Agent replied · 14 April 2026

Hi B J R, thanks so much for your five-star review! We’re really pleased to hear that Alisha was helpful and professional throughout - she’ll be delighted with your feedback.

5/5

Trustpilot

Debbie extremely helpful

Debbie extremely helpful. Kept up -to-date every step of the way in a stressful circumstance. Would highly recoomend.

R · 25 March 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Michael Poole Guisborough

How many reviews does Michael Poole Guisborough have?

Michael Poole's Guisborough office has 315 reviews across two platforms: 118 on Google, 197 on Trustpilot (across the whole business).

What is Michael Poole Guisborough's rating?

Michael Poole Guisborough is rated 4.8 out of 5 across all 315 reviews, and 4.8 out of 5 on Google from 118 reviews.

Where is Michael Poole's Guisborough office?

Michael Poole Guisborough, 10 Chaloner Street, Guisborough, TS14 6QD.

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