5/5
TrustpilotGreat service from Yarm Office from…
Great service from Yarm Office from start to finish.
Trusted Agent profile · Guisborough
Verified
Michael Poole Guisborough reviews
★★★★★
315 reviews across 2 platforms
10 Chaloner Street, Guisborough, TS14 6QD
Part of Michael Poole, see every office.
Michael Poole's office in Guisborough, at 10 Chaloner Street, is rated 4.8 out of 5 across 315 reviews on two platforms, including 118 Google reviews rated 4.8.
About Michael Poole Guisborough
The charming town of Guisborough is located in the borough of Redcar. Guisborough has heaps of charm and character. Michael Poole Estate Agents Guisborough is located in Guisborough town centre and sits on 10 Chaloner Street. Despite being a small town, Guisborough has a lot to offer. Guisborough town is overflowing with fantastic independent shops and well-known high street brands that provide everything you could need locally. Along with other businesses, there are bakeries, florists, hair salons, butchers, fish and chip shops, and more. Guisborough is also home to a tonne of fantastic restaurants and bars.
Reviews
Every review we hold for the Guisborough office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotBeen dealing with Stacey at the yarm…
Been dealing with Stacey at the yarm branch. Stacey has followed up on all of my enquiries so far, also keeping me updated on the progress of the property I'm buying without being prompted. Good service so far.
5/5
GoogleVicki from Guisborough branch has been amazing from Start to finish, she’s been so supportive and helpful and answered emails straight away, she’s gone above and beyond, can’t thank her enough for making a stressful time a bit easier.
Agent replied · 6 February 2024
Thank you so much, Laura! This bit of feedback means a lot to Vicki and the team.
5/5
GoogleAll good very smooth process and nice people to deal with. Thankyou
Agent replied · 1 July 2026
Thank you for your kind review! 😊 We're so pleased to hear that you had a smooth experience with us and found our team a pleasure to deal with. Wishing you all the best for the future! 🏡✨ …
5/5
TrustpilotThe staff could not be more helpful…
The staff could not be more helpful throughout the whole process of buying our new home. They intermediated the situation brilliantly for us.
5/5
TrustpilotGreat staff who got out property sold
5/5
TrustpilotYarm branch were fantastic definitely…
Yarm branch were fantastic definitely recommend
4/5
TrustpilotFriendly
Friendly, approachable staff, prompt responses, understanding and caring attitudes. Debbie and Emeline. Helped us on our journey and dealt with hiccups well.
5/5
TrustpilotGreat customer service
Great customer service, staff were great
5/5
TrustpilotVery helpful service
Very helpful service from Michael Poole, Ingleby Barwick. Leanne explained the buying process and helped to link us with solicitors, surveyors etc. She was also very supportive in guiding us.
5/5
TrustpilotVery professional and friendly service
Very professional and friendly service. All questions answered and very knowledgeable
5/5
TrustpilotThe team were very professional at all…
The team were very professional at all times and kept me updated through the whole process. A mention for my case handler Helen who was excellent and solved more than one problem not of her own making. Thank you.
5/5
GoogleI contacted MP and was put in touch with Vicki Phelps in relation to investor sales and letting. Extremely helpful and will no doubt work with in future. Most impressive was out of hours availability to questions and issues and also chasing up others in chain of communication
Agent replied · 6 February 2024
Thank you very much Dasoprano! This kind of feedback brightens our day; thank you for taking the time to write it.
5/5
GoogleThe thought of selling our house and buying another was very daunting but Vicki Phelps from the Guisbrough branch has made us feel much more comfortable right from the word go. She’s always happy to help with any questions we might have and …
Agent replied · 6 February 2024
Thank you, Alexandra, this lovely review means so much to us and the wonderful Vicki.
5/5
TrustpilotExcellent experience.
This company has been absolutely fantastic in helping me to prepare for renting out a house for the first time, guiding me seamlessly through everything that needed to be done. I could not have wished for better support from my “key contact person”, Sarah.
5/5
GoogleAmazing service from Vicki Phelps. She went above and beyond for us, helping us at every stage, answering all questions and ensuring that we were informed. I can’t thank her and the team enough. We really would have been lost with being first time sellers! Definitely recommend.
Agent replied · 6 February 2024
Thank you Emily for this lovely review, Vicki is a superstar! This feedback means a lot to her and the team.
5/5
TrustpilotWonderful service
Wonderful service, smooth and easy transition. 10 stars
5/5
TrustpilotI give them 5 stars because all agents…
I give them 5 stars because all agents were so professional and helpful all the time, they, practically, took on themselves part of the stress of moving house. I am so grateful, they DID help.
1/5
GoogleExtremely disappointed with Michael Poole service after signing a second contract on 2nd July 2023 for them to sell my property it has taken them until 7th August 2023 to get property detail’s prepared for approval. This after weeks of …
Agent replied · 6 February 2024
Hello, Michael. I'm sorry to hear about your recent experience. This is not how we want our customers to feel. I've informed management of this criticism.
5/5
GoogleAbsolutely fantastic service from Vicky in the Guisborough branch, she was efficient, professional and so lovely, she talked me through the process so I was clear from the offset, arranged for David and Richard to come round the next day …
Agent replied · 6 February 2024
Thank you very much, Natasha! This kind of feedback means so much to us; thank you for taking the time to write it.
5/5
GoogleVicki at the Guisborough office has been fantastic from the start! Very helpful and communication was always at hand. Thank you again for helping me through the process.
Agent replied · 6 February 2024
Thank you very much, Callum this kind of feedback means so much to us; thank you for taking the time to write it.
5/5
TrustpilotExcellent service from Aslan
Excellent service from Aslan. Professional, reliable and easy to deal with.
5/5
GoogleFrom the valuation of my property to the selling i must say I’ve had the best experience with Michael poole Id lived in the property 29yrs they knew it was a tough one for me but they put …
Agent replied · 6 February 2024
Thank you very much, Julie! This kind of feedback means so much to Vicki; thank you for taking the time to write it.
5/5
TrustpilotHouse sale in Yarm
Sale as far as Michael Poole could affect went smoothly. Bought the house with them 25 years ago and received discount on the sale. Very happy with the service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Michael Poole Guisborough
How many reviews does Michael Poole Guisborough have?
Michael Poole's Guisborough office has 315 reviews across two platforms: 118 on Google, 197 on Trustpilot (across the whole business).
What is Michael Poole Guisborough's rating?
Michael Poole Guisborough is rated 4.8 out of 5 across all 315 reviews, and 4.8 out of 5 on Google from 118 reviews.
Where is Michael Poole's Guisborough office?
Michael Poole Guisborough, 10 Chaloner Street, Guisborough, TS14 6QD.
