Every review we hold for the Guisborough office, from every platform, shown as written. First names only.
★★★★★ 1/5
Googlenot recommended
Ali · 18 June 2026
Agent replied · 2 July 2026
Thank you for taking the time to leave a review. Unfortunately, we are unable to identify who you are from the information provided, and we have no record of the issues raised.
We take all feedback seriously and are committed to providing excellent customer service, as reflected in our many 5-star reviews from satisfied clients. We would welcome the opportunity to discuss your experience and resolve any concerns.
Please feel free to contact me directly at d.little@payne-cov.com so we can investigate this further and work towards a resolution.
★★★★★ 3/5
GoogleRating only, no written review.
Dyari · 4 June 2026
Agent replied · 2 July 2026
Thank you for taking the time to leave a review. We appreciate your rating and are pleased you chose John Payne Estate Agents. We remain committed to providing the highest level of service and hope that next time we provide a five star service.
★★★★★ 5/5
GoogleRating only, no written review.
Nafis · 4 June 2026
Agent replied · 2 July 2026
Thank you for your five star google review.
★★★★★ 5/5
GoogleRating only, no written review.
Tina · 4 June 2026
Agent replied · 2 July 2026
Thank you for leaving us a five star rating on Google.
★★★★★ 1/5
GoogleRating only, no written review.
SANGEERTH · 2 June 2026
Agent replied · 2 July 2026
Further to your 1* review -
We don't have a record of you on our systems so not sure if placed in error - we are a sales & lettings agency based in Coventry West Midlands?
Please feel free to contact me directly to either discuss your concerns or assist you with your property requirements.
Assuming the review was placed in error I would ask you kindly remove the review as it goes against our many 5* reviews.
John Buckby
Lettings Manager
j.buckby@payne-cov.com
02746 222 022
★★★★★ 5/5
GoogleRating only, no written review.
Thomasia · 2 June 2026
Agent replied · 2 July 2026
Thank you for the five star Google review.
★★★★★ 5/5
GoogleRating only, no written review.
Lauren · 2 April 2026
Agent replied · 2 July 2026
Thank you for the 5-star rating! We really appreciate your support and are delighted you had a positive experience with John Payne.
Kind regards,
The John Payne Team
★★★★★ 5/5
GoogleRating only, no written review.
Ayooluwa · 2 February 2026
Agent replied · 2 July 2026
Thank you for giving us a five star review
★★★★★ 5/5
TrustpilotExcellent service.
Ukechi · 30 May 2025
★★★★★ 5/5
GoogleRating only, no written review.
Penny · 1 July 2024
Agent replied · 23 October 2024
Thanks for the 5-Stars, Penny!
★★★★★ 5/5
GoogleRating only, no written review.
Penny · 7 January 2024
Agent replied · 6 February 2024
Thanks for the 5-Stars, Penny!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.