Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommended
We would highly recommend this conveyancer. We have moved several times and this has been by far the best company we’ve used, and one we would use again.The online portal was easy to use and regular updates were always provided. I also found the letters/guides sent through well written and helpful at explaining legal terms. Special thanks to Dominique and Christina.
Rachel · 10 April 2023
Agent replied · 15 October 2024
Thank you so much Rachel for your kind words! Dominique and Christina will be thrilled to know that they were able to support you throughout the purchase of your property. We know it’s not always an easy process but we are glad that our client portal and guides made the transaction smooth for you.We are grateful for your recommendation and are always happy to help!Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 3/5
TrustpilotMixed experience
Tho polite I found the communication from The Partnership at times terrible, the process was a complicated sale but really was made worse by the lack of telephone interactions, in 23 weeks we probably only verbally updated 3 times .. not sure I would use again .
Timothy · 12 December 2025
Agent replied · 17 December 2025
Thank you for taking the time to leave us a review. We apologise for any inconvenience. We do aim to be proactive and communicative, but if this was not reflected here, we apologise. I will be sure to pass on your feedback to the team so that this can be addressed.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotI used the services of The Partnership…
I used the services of The Partnership for the sale of my property, recommended to me (as well as other companies) by Estate Agent. I chose The Partnership due to their online reviews and I can honestly say I definitely made the right choice, I received fantastic service from start (Lilian and Hirakshi) to finish (Abi). The portal was excellent and very user friendly. I managed to exchange contracts prior to the COVID 19 lockdown and somehow we managedto exchange 3 days prior to the completion date. The Partnership ensured everything was followed up even through these unprecedented times. I would highly recommend and will definitely use them again when I manage to find a house to purchase. Once again a huge thank you to Lilian, Hirakshi and Abi...you are all superstars. Danielle
Danni · 8 April 2020
Agent replied · 16 October 2024
Hi DanielleWhat a lovely review! Thank you so much for taking the time to write this. As you say, the team are absolute superstars and working under the most challenging conditions, its always fantastic to see deals going through.We'll wait to hear from you on your purchase!Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotLaw firm that uses technology to make house purchase as simple as it can be
Our flat vendor needed to exchange contracts quickly - the Partnership were able to do this within the tight timescale - in only 4.5 weeks from first contact to exchange of contracts, including all searches. Their portal had a very useful dashboard which could be checked frequently for progress (and it was) - they were very responsive, accessible and responsive. There were a number of quite complex legal issues which they successfully navigated in the tight time period. Our lawyer was Mekael who was always helpful, professional and available, as was Laura his assistant.
Tim · 1 April 2020
Agent replied · 16 October 2024
Dear Tim, Thank you so much for taking the time to leave us a review on Trustpilot. We are thrilled to have been able to assist so quickly and efficiently with your exchange. Our portal was designed to offer transparency throughout transactions so we are pleased to hear that this was indeed the case for you. I will pass along your compliments to Mekael and Laura who will be so grateful. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotVisual pie charts to keep us updated
Absolutely brilliant from start to finish.It wasn’t an easy transaction and Michaela & team handled it in a smooth and stress free manor.The online portal, summary of the progress pie chart and weekly update calmed our nerves. So much easier having everything in one place rather than over emails that could get lost.I have already recommended them to friends and family who are now moving home and will look to use them again if we move again!Thanks team!
Hannah · 23 December 2024
Agent replied · 15 October 2024
Hannah, thank you very much for the lovely review! We are so happy to hear that you had a great experience working with our team and using our portal. We developed our portal with exactly this in mind; keeping everything safe and secure in one place that's easy to come back and refer to whenever you need!Thank you for the recommendation as well, and please don't hesitate to get in touch if you need us in the future!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 3/5
TrustpilotSadly not as I expected
I had previously used the partnership for sale of my house and found it very efficient and professional. This time it was different. My portal was not updated and old info was left at the top of the messages list. Information was not forthcoming when I asked for it and it was avery confusing process. I had to complain once about delays in responding to my requests.
Customer · 6 August 2022
Agent replied · 15 October 2024
Dear LizAs you know, I was aware of your concerns about completion dates and did get involved.Without making any excuses, these are challenging times for everyone in the industry and I'm sorry that we were not as efficient as last time.Peter AmbroseManaging Director
★★★★★ 4/5
Trustpilotdouble check everything
There were two different errors made. One was with the transfer of a large amount of money. OK.. these things happen. However, their first response to both errors, was that I had to take actions to correct their mistake.. Only my insistence on them sorting it out themselves had them do it. That's not my idea of great service. They were otherwise helpful and pretty efficient.
Kathy · 7 September 2022
Agent replied · 15 October 2024
Thank you for your review, Kathy - we appreciate your feedback. We are pleased to hear you found the team efficient and helpful. Happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotMatt was incredibly helpful
Matt was incredibly helpful, responded quickly and remained very professional
Dan · 14 August 2025
Agent replied · 19 August 2025
Thank you for taking the time to leave us a kind review, Dan! We're so glad to hear you had a great experience working with us, and that we were able to keep you well informed throughout the process.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotThe Partnership were always professional.
The Partnership were always professional and on the ball.My brother and I were always kept up to date at
each point of the selling process .I would without hesitation recommend them to anyone in need of a
good conveyancing solicitor.
Mark · 30 January 2026
Agent replied · 5 October 2026
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us, and that we were able to keep you updated throughout!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 4/5
TrustpilotExcellent service and helpful every…
Excellent service and helpful every step if the way, Monica and Rishab were happy walk us through the process and would recommend Partnership solicitors to anyone buying a house
Kirti · 24 December 2024
Agent replied · 2 January 2025
Thank you for taking the time to leave us a review, Kirti! We're glad to hear that you had a great experience working with us on your purchase, and I'll be sure to pass on the kind words!Please don't hesitate to reach out if we can be of any further help, and thank you for the recommendation!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotAbsolutely First Class Service
We’re using The Partnership in Guildford for a house purchase and I simply cannot recommend them highly enough.Despite quoting 8-10 weeks for an exchange of contracts, they’ve managed to get everything done in less than half the time without any compromise of the quality or efficacy of their work.The team are very responsive in coming back on email, their online portal is extremely intuitive & easy to use and they have made what is normally a very stressful thing to go through extremely easy.Special mention to Oli and Lilian as well as the rest of the team!
Goonerwoody · 23 September 2019
Agent replied · 16 October 2024
Dear Goonerwoody, Thank you for taking the time to leave us a review on Trustpilot! We are thrilled to hear such great feedback regarding the quality and efficiency of the service you have received and also that you have found our online portal effective and easy to use. Always glad to hear that we have reduced stress levels for our clients! I have passed on your feedback to Oli and Lilian , who are really pleased. Kind RegardsTracy HollandMarketing Assistant
★★★★★ 5/5
TrustpilotFirst Time Buyer Experience
Initial contact was very fast and all my questions were answered, even when I needed some things explaining again. Weekly updates on their portal meant I was always in the know and their portal is super simple and has everything you need. You can view outstanding enquiries on there and see their updates as well. Access to documentation is fantastic and it is really easy to return documents to them. The live statement meant I always knew what was happening with my money and when. The team were fantastic and made my first time purchase much easier than a solicitors I had previously used. I was very very happy that I switched. Clear and transparent throughout! Stand out staff: Jade Lane, Lily Solari-Dagg, Shannon Robinson, Zoe Wallace, Sophie Tolley and Eloise Keegan.
Alex · 8 November 2024
Agent replied · 12 November 2024
Alex, thank you for the lovely review! We're very glad to know you had a great experience with our team and with our portal! We always want to make sure the process is as transparent for you as possible, and the portal is a great way for us to do this! I will pass your feedback onto our team, I'm sure they will hugely appreciate it!Please don't hesitate to get in touch if you need any further help in the future.Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotA solicitor to trust!
A solicitor to trust!Having been an agent for a long time, I have come across the whole spectre of solicitors: the good, bad and the downright ugly. Oli Cardenes is actually in a class of his own, beyond good. He stepped in very last minute and turned the whole conveyancing process around, going from a very stagnated purchase to completion in a very short space of time. I certainly will be recommending Oli to any clients looking for a solicitor and hope to work with him again. And again and again!
Hannah · 26 July 2019
Agent replied · 16 October 2024
Dear Hannah, Thank you so much for leaving such a great review on Trustpilot. Oli and his team are extremely delighted with this feedback and are always happy to help. Very grateful for your recommendations and look forward to seeing you again soon.Tracy Holland Marketing Assistant
★★★★★ 5/5
TrustpilotGreat service!
I worked with Mekael Rahman and Becca Lewis on my property purchase and they were both very helpful attentive throughout the process. They provided helpful weekly updates on progress and were always very responsive to any specific queries, or happy to speak over the phone for extra reassurance. The portal is also a great and efficient way to keep on top of progress and documents! I would definitely use The Partnership again!
Zina · 24 September 2021
Agent replied · 15 October 2024
Dear Zina, Thank you so much for taking the time to leave us a lovely review. We are so pleased to hear you had such a great experience with Mekael and Becca and found the portal and weekly updates so useful. We are grateful for your recommendations and always happy to help. Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotI can not recommend highly enough
Our sale and purchase were managed efficiently from the, super prompt, initial call (thank you Peter) to completion (thank you Abi). Their portal makes it so easy to communicate and share documents where ever you are based. Expertise, efficiency and amazing portal aside, what really puts The Partnership above any other Solicitors I’ve worked with previously, is their extremely friendly and helpful approach. Suzannah and Becca were truly the dream team. Thank you so much for everything.
Kirsty · 9 August 2020
Agent replied · 16 October 2024
Dear Kirsty, Thanks so much for your review. The portal was designed with ease and simplicity in mind so really great to hear that you found it so useful. It's wonderful to receive such lovely comments and feedback about our team here and i know Suzannah will be pleased. Thank you once again, Always happy to help. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotExceptional service
I have now used the Partnership on three separate occasions and each time I have found the service to be exceptionally good. I would recommend them highly. On the most recent occasion, Roksana Akhavan and Leah Moseley have been dealing with my case and they were extremely helpful. Everything was dealt with in a timely and exceptionally professional manner and they were pro active about following up on any queries. I will certainly use their services again in the future.
Daniela · 11 June 2019
Agent replied · 16 October 2024
Dear Daniela,Thank you so much for the fantastic review! We are really pleased that you've had such a great experience with us (three times!). We are extremely proud of our hard working team and Roksana and Leah will be so grateful for your lovely feedback. Thank you once again for your recommendations. Look forward to seeing you again in the future :) Tracy Holland Marketing Assistant
★★★★★ 5/5
TrustpilotAmazing service.
The portal is perfect - so easy to navigate. All queries were answered promptly and we felt ‘guided’ through the process in a really helpful way. I would definitely recommend you to friends.
Lorraine · 20 March 2026
Agent replied · 21 March 2026
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotOnly my second move in my life
Only my second move in my life and this was a sale of our family home from a difficult and painful divorce. The Parnership team, especially Michelle and Kirby, handled all phases of our sale diligently and thoughtfully. This meant what could have been even more painful an experience was not. All under the COVID cloud as well. The portal used really keeps all messages in order, very helpful. Many thanks and Happy Christmas! Steve
Stephen · 24 December 2020
Agent replied · 16 October 2024
Dear Steve, Thanks so much for taking the time to leave us a lovely review on Trustpilot. We're pleased to hear that you felt in good hands, through what has been a difficult time. Michelle and Kirby will be delighted that you had such a pleasant experience. We're always happy to help.Wishing you a Happy Christmas and all the very best for the year ahead.Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotGreat solicitors, made buying very easy
We recently used The Partnership as our solicitors in a property we were purchasing and they were fantastic throughout. Their portal made it easy to get in touch with them and upload any documents that they required, and they were always quick to respond to any queries that we sent to them.They made the effort to call and explain the situation when complications arose (not through their fault), and made sure that we always understood and were in the loop. There were also a couple of last minute curveballs and they worked very quickly to make sure that things got through without any hold ups. In all they made purchasing very simple and a lot less stressful than it could have been, we would recommend them to anyone we knew buying property.Jack and Vicky
Jack · 12 February 2019
Agent replied · 16 October 2024
Dear JackThank you very much indeed for your wonderful feedback. Really glad to see that we dealt with those last minute curveballs, because those are the things that really set us apart.Thank you for taking the time to write and for thinking of us!Peter AmbroseManaging Director
★★★★★ 5/5
TrustpilotA big thank you to Jodie and Jan.
A big thank you to Jodie and Jan.Our dealings have been in two stages. The partnership handled our sale at the end of last year and we were very pleased with the way that was all handled. Delighted to come back to the same team to handle our purchase as a separate exercise now. We have just exchanged after instructing just before the Xmas break.The portal is so easy to use and a very effective means of communication.We have already recommended your services to others.John Williams
John · 4 February 2019
Agent replied · 16 October 2024
Dear John, Thank you so much for the amazing review, Jodie and Jan will be absolutely thrilled with the feedback. We are so glad to hear that you have recommended us. Best of luck in your new home. Regards Tracy Marketing Assistant
★★★★★ 5/5
TrustpilotHappy customer :)
I've been really impressed by The Partnership when selling my property. I had a challenging time with the enquires but Oli & Joe were with me all the way to help me get through it. Oli & Joe were always on hand to explain in plain english when required. The portal is so user friendly with helpful advice on what to expect at each stage of the selling process. I'll be using them again for buying my next property. I would totally recommend them. Keep up the good work guys :)
HB · 31 January 2019
Agent replied · 16 October 2024
Dear HB, Thank you for taking the time to leave us this great review. Oli and Joe will be really pleased and we are delighted that you like our portal. As always, happy to help :) Regards Tracy Marketing Assistant
★★★★★ 5/5
TrustpilotVery good service
Very good service. I recommend with confidence, they are a professional team.
Madalin · 17 August 2026
Agent replied · 21 August 2026
We are pleased to hear you received such great and professional service! Thank you for taking the time to leave us this wonderful review.
Thank you - Nikki
★★★★★ 5/5
TrustpilotReally helpful
Really helpful, professional and efficient staff. Everyone was ready to help. Rishi and Ryan were fantastic handling our sale and purchase. Thanks. Highly recommended.
Ted · 11 February 2025
Agent replied · 13 February 2025
Thank you for taking the time to leave us a kind review, Ted! It's great to hear that you had a great experience working with Rishi and Ryan on your files, and equally great to hear you would recommend us! We would be happy to work with you again in the future if you find yourself in need of conveyancing services!Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotVery Satisfied
Wonderful service and great communication with Roksana and Neera. The stress of a FTB is real. The flat took 3 months from offer to exchange. There was a short period of waiting probably due to increased workload due to stamp duty holiday but things progressed eventually. I had weekly updates. My concerns were heard and responded in quick time. The online portal was a boon.Overall, I'm very satisfied and now just currently waiting for completion.
Bobit · 1 November 2020
Agent replied · 16 October 2024
Dear Bobit, Really pleased to hear your great feedback regarding the service you received, Roksana and Neera will be thrilled. Thank you very much for your review and Congratulations on your new home! Tracy Holland Marketing Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.