Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAmazing!
Mandeep and Priyanka were an AMAZING team! They held my hand through the entire process and made the testing times seem manageable. Mandeep was always there to speak to and emails were responded to immediately. I can’t find fault and I’m so happy to have sold and purchased and grateful to them both for all their hard work. I was recommended by a friend and I’m just glad I used The Partnership. So thank you!
KT · 23 October 2020
Agent replied · 16 October 2024
Dear KT, Thanks so much for your review. Excellent to hear that you felt supported throughout your transaction, I know Mandeep and Priyanka will be pleased to hear it. Always really wonderful to hear that clients have been recommended by their friends. Always happy to help. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotWould highly recommend The Partnership…
Would highly recommend The Partnership to anyone with conveyancing needs.
We felt very supported throughout the whole process, and really appreciated the tracker to understand what was happening in the background.
Lauren · 30 March 2026
Agent replied · 15 October 2024
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotExcellent experience
Bought my first property using The Partnership as solicitors and I recommend them. They are responsive and easy to get ahold of, polite, and tech-forward - they have a great online system where you can view the progress of your application and send messages. They are available and respond quickly through both phone and email. Would use their services again.
RI · 2 July 2025
Agent replied · 7 July 2025
Thank you for taking the time to leave us a review! We're glad to hear you had a great experience working with us, and that you were happy with our portal!
We hope to see you again if you need us!
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotFantastic service from Mandeep.
Fantastic service from Mandeep and her team. In what was a ridiculously stressful chain, where so many things that could go wrong did go wrong, Mandeep was exceptional. She was always available and was extremely calm and reassuring throughout. She dealt brilliantly with other tricky solicitors in the chain and ensured that we got to exchange by hook or by crook. Thank you so much for making it happen for us. Robin and Emma.
Robin · 13 January 2021
Agent replied · 16 October 2024
Dear Robin, Thanks so much for your wonderful review, Mandeep and the team will be thrilled with your comments and feedback. Really pleased that we managed to get this over the line for you. Best of luck and always happy to help. Tracy Holland Marketing Manager
★★★★★ 3/5
TrustpilotOK but could have been better
It was a simple transaction and most of it was smooth. There were still last minute exchange issues despite advance notice that I would be abroad with only email access. They also shredded documents that they had promised to return.
SG · 31 May 2024
Agent replied · 15 October 2024
Thank you for your useful feedback Susan. We are grateful to hear your thoughts on how we could improve our service. It's great to hear that although it could have gone better, it was a smooth transaction. Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 5/5
TrustpilotVery good and fantastic service from…
Very good and fantastic service from all team the follow and help us buying a house. Thank you so much to all of u
Eros · 20 May 2026
Agent replied · 27 May 2026
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us.
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotFantastic, Stress Free Experience!
Fantastic experience with Mandeep and the Partnership. Having bought / sold 4 previous properties, I can say hands down that The Partnership operate with a different level of professionalism and efficiency from any other solicitors I have used.The continuous updates and communication throughout every stage made the whole transaction so much less stressful. We had a very complicated purchase and the speed in which Mandeep pushed the it through in order to meet the completion date was fantastic!I can not recommend Mandeep and The Partnership highly enough!James Dalrymple
James · 18 June 2018
Agent replied · 16 October 2024
Dear JamesThank you for your very kind words - Mandeep and the rest of the team will be very pleased.We do pride ourselves on our proactive approach and like to think we can make a difference in these challenging times.With everyone focussing on getting over the line and completing, we here to help.Thank you againPeter AmbroseManaging Director
★★★★★ 5/5
TrustpilotAmazing customer service!!
Honestly a top experience working with the partnership team purchasing my first property in the UK. The team were extremely attentive, always available to speak and give an update and I always had a latest view on work ongoing. Would highly recommend working with the team!
Stephen · 18 November 2025
Agent replied · 19 November 2025
Thank you for taking the time to leave us a kind review! We're glad to hear you had a great experience working with us, and that we were able to guide you through the process!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotHighly recommended
I would highly recommend The Partnership, they were brilliant from start to finish. As a first time buyer I found the client portal extremely useful, it breaks the process down into stages and gives helpful information on each stage. This pre-empted a lot of questions I would have otherwise had. The weekly updates sent each Monday were also reassuring and helpful, and Jasmyn and Johnny were very quick to respond to any additional queries I had.Thanks to Jasmyn, Johnny and everyone else at The Partnership. They will certainly be my first choice next time I come to sell/buy a property and I would not hesitate to recommend them to anyone.
Philip · 26 May 2018
Agent replied · 16 October 2024
Good morning PhilipThank you so much for taking the time to leave us a lovely review on Trustpilot. I am delighted that your experience with The Partnership has been so positive.We have worked hard on our client portal to make sure all our clients keep control of their transactions with us. I am really happy that you found it to be helpful, informative and secure.I have passed your feedback to Jasmyn and Johnny who were very appreciative of your kind words.We all look forward to working with you again one day.Kind regardsChantal
★★★★★ 5/5
TrustpilotExcellent service from all members of…
Excellent service from all members of the team - quick, proactive, efficient and professional. I am thankful to Paul Duffel and his team . Paul ensured the exchange went through on the day even with a very laid-back approach from my buyers and their solicitors. Excellent service also from the completions team who kept me well informed and were themselves proactive in dealing with a late completion caused by the last minute funds issues from my buyers. Great service all the way through, I cannot recommend them highly enough.
Diana · 21 May 2018
Agent replied · 16 October 2024
Good morning DianaI just wanted to write to thank you very much for taking time to leave us a lovely review on Trustpilot.I am delighted that your experience with The Partnership has been so positive. I will make sure to pass your feedback to Paul and the completions team. Our secure client portal does help with transparency, speed and efficiency and I am thrilled that the personal service you received along side that helped you keep control of your transaction.With kind regardsChantal
★★★★★ 4/5
TrustpilotReasonable value for money
Most expensive quote we got. Overall system was efficient and they were quite responsive to requests. Always extremely polite and professional. Case was handled between a solicitor and his assistant. On occasions when I phoned them, whilst I could always get through, it appeared that they were not always completely up to speed with my case file. Overall, I would use them again, despite the extra cost.
CW · 21 March 2022
Agent replied · 15 October 2024
Thank you for your review and feedback, Christopher. We are pleased you had a good experience overall and found the team responsive, polite and professional throughout. Always happy to help and here if you need us. Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotExcellent service
My husband and I used the partnership for the purchase of our first house. Tahsin and Aurelia were brilliant, extremely helpful, and patient in explaining the process, the problems we came across, and guiding us through them. They were always available by telephone and their response via the portal was almost immediate. They provided an excellent service and we would certainly recommend them.The portal was also a really helpful tool. It is clear to understand, simple to use and makes you feel secure.Thank you Tahsin and Aurelia for all of your help.Gabi and Josh
Gabrielle · 20 April 2018
Agent replied · 16 October 2024
Good morning Gabi and JoshThank you both so much for taking the time to leave us a lovely review on Trustpilot.I am delighted to hear that your experience with The Partnership has been so positive and congratulations on your new home!We understand how important transparency is to keep our clients in control of their transactions with us. Our secure client portal does give you the current position at all times and I am thrilled you found it so useful.I will pass your feedback to Tahsin and your team here with us.Do please let me know if I can be of any further assistance at this stage.With kind regardsChantal
★★★★★ 5/5
TrustpilotWe had The Partnership recommended to…
We had The Partnership recommended to us by a friend and we are really glad we decided to go with them.We were fully informed throughout the selling process, they have kept us fully up to date on progress with their weekly emails and they respond promptly when we had queries. I found the online portal great to work with as everything is in one place and you can see your summary page which shows what is outstanding on your file. Paul and Zahra were great, they were professional and dealt well with our buyer and buyer’s solicitor who were tricky at times.We are absolutely going to work with The Partnership again.
Jessica · 10 April 2018
Agent replied · 16 October 2024
Good afternoon JessicaThank you so much for taking the time to leave us a lovely review on Trustpilot.I am delighted that your experience with The Partnership has been so positive. We have worked hard to make sure our secure portal gives our clients control over their transactions with us. It has made a huge difference to the way we work and the speed with which we can get our clients sales and purchases through.Do please let me know if I can be of any further assistance at this stage.Kind regardsChantal
★★★★★ 5/5
TrustpilotPROFESSIONAL AND REASSURING SOLICITORS
During the sale of my property, which was overly complicated due my having to extend the lease, The Partnership were extremely helpful and professional.This is my second sale of a property using The Partnership and I am extremely satisfied with the extent and immediacy of contact and reassurance through The Parnership online portal which also made the processing of documentation hassle free.My special thanks to Lewis Young and Anna Stonham at the Guilford office with Lewis in particular being extremely reassuring to me as the lease extension dragged on.Highly recommended.
Keith · 29 January 2018
Agent replied · 16 October 2024
Good afternoon KeithThank you so much for taking the time to leave us a lovely review on Trustpilot.I am delighted that your experience with The Partnership has been so positive. Lewis and Anna are a great team and I will be sure to pass your feedback to them. We have worked hard on our client portal and I am thrilled that you have found it helpful in keeping in control of your transaction at what can be a rather stressful time!Do please get in touch with me if I can be of any further assistance at this stage.Kind regardsChantal
★★★★★ 5/5
TrustpilotSale of property
There were a few hiccups with the sale of our house as our buyer lost their buyer at an early stage and took a couple of months to find a new buyer. The Partnership were really understanding of this, and did not pressurise for early payment during the period. Using the Partnership was based on a recommendation from a friend and we were not disappointed. Very attentive and fast service, the online portal was fab, and the progress indicator was very helpful. We are using the Partnership for our property purchase too. Not the cheapest but you get what you pay for, gold star service :)
Charlie · 14 January 2018
Agent replied · 16 October 2024
Good afternoon CharlieThank you so much for taking the time to leave us a review on Trustpilot.I am delighted that your experience with The Partnership has been so positive and that our portal has been helpful for you to keep control of your transaction. The conveyancing process can be rather stressful and it is vital that our clients can see how their matter is progressing.Do please let me know if I can be of any further assistance at this stage.With kind regardsChantal
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Very well organised and professional. The online portal was invaluable and meant that we could keep tabs on our sale and see how it was progressing in real time. All the staff were helpful and very competent. Communications were timely and we appreciated the weekly update as well as their rapid responses to questions we raised. Would recommend to others, and I would certainly use them again if needed in the future.
Mrs · 30 October 2020
Agent replied · 16 October 2024
Dear Mrs WD, Thanks so much for your review. Excellent to hear that you felt kept up to date throughout your transaction, I know the team will be pleased to hear it. Always really wonderful to hear that clients will be recommending us and that we may see you again in the future. Always happy to help.Tracy HollandMarketing Manager
★★★★★ 5/5
TrustpilotExemplary service
Lewis Young was our solicitor assisted by Anna Stoneham. However we found the whole team very efficeint, accurate and professional who instilled a high level of confidence. Their secure online Portal was an excellent communication channel and kept every one synchronised with the progress. Their weekly progress report reassured you that the case was being worked on. Their costs were competative but their service level was much higher than expected for the price. I was pleasently surprised and more happy to pay the fee. Infact we plan to use The Partnership for the purchase of our next properties.
Adam · 6 November 2017
Agent replied · 16 October 2024
Good morning AdamThank you so much for taking the time to leave us a lovely review on Trustpilot. I am delighted that your experience with The Partnership has been so positive. We have worked hard on our portal and it is good to hear that you found it a valuable part of our service we offer. I will make sure Lewis and Anna see your feedback and do please get back in touch with me and I look forward to working with you again. Kind regardsNatalie
★★★★★ 5/5
TrustpilotHighly Recommend
Excellent communication which is what you really want from this process. It was no trouble to call them if I had a few more questions, Charlotte Taylor was professional and took the time to explain things to me if I had queries. Also very proactive at keeping the mementum of the chain going, excellent 'let's get this done' attitude. I found the online portal a very accessible way of doing this.Thank you very much, will be using you again and recommending you further.
Victoria · 25 October 2017
Agent replied · 16 October 2024
Good morning VictoriaThank you so much for taking the time to leave us a lovely review.I am delighted that you have had such a positive experience with us and I will make sure to pass your feedback to Charlotte and her team. We have developed our own portal to keep our clients in control and safe at all stages in their transaction and I am happy that you have enjoyed using it.Do of course let me know if I can be of any further assistance at this stage and we look forward to working with you again.Kind regardsNatalie
★★★★★ 5/5
TrustpilotTrustworthy & reliable
The Partnership has provided an excellent service to us during our house purchase. They are supportive and always quick to respond to questions and queries. We definitely feel like we're in safe hands. The online portal is fantastic too - it keeps all your correspondence, documents and financial statements in one place - making communicating and accessing important information and details really simple. Special thanks to Lilian and Hirakshi, who were both brilliant throughout.
Frankie · 8 October 2020
Agent replied · 16 October 2024
Dear Frankie, Thanks so much for leaving us a Trustpilot review. Fantastic to hear that you felt in safe hands and supported throughout your purchase. The portal was designed to ensure transparency and ease of access for clients 24/7 so always great to hear that it is doing just that. Lilian and Hirakshi really are a star team and will be so pleased with your feedback.Tracy Holland Marketing Manager
★★★★★ 5/5
TrustpilotHighly recommended
Highly recommended. Faye and her team have been fantastic from the start and provided a very high level of service. The setup of their online portal and messaging system is very thorough and ensures things can be moved forward at the fastest possible rate and the fact that the company specialise in conveyancing really shows. I have previously purchased a house using a different solicitor and this sale has been a breeze in comparison. I will be recommending the firm to others.
Stephen · 11 August 2017
Agent replied · 16 October 2024
Good morning StephenThank you so much for your review. I will pass your feedback to Faye and her team.We work hard to make sure our transactions are progressed as quickly as possible to minimise problems and fall-through. I am delighted you have had such a possible experience with us and do please get back in touch if I can be of any further assistance. With kind regardsNatalie
★★★★★ 5/5
TrustpilotI was really impressed with The Partnership.
I was really impressed with The Partnership. I am unable to get to a solicitor due to health reasons so I needed a reliable online provider and I'm glad I chose The Partnership. They were extremely efficient and informative all the way through. Thoroughly recommended!
Susan · 18 November 2025
Agent replied · 20 November 2025
Thank you for the kind words! We're glad to hear you had a great experience working with us, and that we were able to be an accessible option for you!
Please don't hesitate to get in touch if we can help further.
Jamie-Ann Rogers, Marketing Assistant
★★★★★ 5/5
TrustpilotAn outstanding experience
An outstanding experience. It was my first time buying a property and all anyone ever says is "keep on your solicitors" There was no need to do that. If anything we were holding up the Partnership. A fantastic journey from Zoe to Ellie and Abi and then to Saskia and Anastasia. Thank you!
Julian · 17 July 2023
Agent replied · 15 October 2024
Thank you very much Julian for this amazing review. The whole team here work so hard to make sure our clients receive outstanding service throughout the whole transaction so it’s brilliant to hear we did not disappoint! Zoe, Ellie, Abi, Saskia and Anastasia will be delighted to read your kind words.We’re always more than happy to help.Illy Hanbury-Hughes, Marketing Assistant
★★★★★ 4/5
TrustpilotService is pretty good
Service is pretty good. They are quick and efficient in most areas, and have been helpful. Would have been a five star rating except at some times the communication was slower than ideal. There is a weekly update mail, but it doesn't contain much info. In addition a lot of communication now has to be done via a secure online portal - which whilst secure and sensible, is a little annoying for basic communications which could have more easily been done via email.All in all we had a 7 month process with them, and mostly smooth from the conveyancing side.
Tristan · 12 May 2017
Agent replied · 16 October 2024
Good morning TristanThank you for taking the time to leave us a review. I am delighted that your overall experience with The Partnership has been positive. We work very hard to protect our clients from cybercrime. Email has proven to be an insecure way of communicating so we no longer work together this way. I do, of course, fully appreciate it can cause some frustration, but please rest assured it will keep you safer.Do keep in touch if i can be of any further assistance.With kind regardsNatalie
★★★★★ 5/5
TrustpilotI would highly recommend The Partnership.
Throughout what can be a very stressful time, Natasha and Anna kept us informed at each stage of the sale of our old house and the purchase of our new.The client portal is an excellent way to be able to download and read documents and really helps to speed up the process.They were always available and accessible if we had any questions, and these were answered and acted on in a timely manner.We felt that at all times they had our best interests at heart and would have no hesitation in recommending them to anyone selling/buying property.Karen
Karen · 29 March 2017
Agent replied · 16 October 2024
Good morning KarenThank you so much for your very kind review. I am delighted your experience with Natasha and Anna at The Partnership has been so positive. We try our utmost to look after our clients the very best way we can and our portal adds another layer of security to your process. With kind regardsNatalie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.