Trusted Agent profile · Guildford, Surrey

Seymours Guildford reviews

★★★★★ Excellent

453 reviews across 1 platform

6 London Rd, Guildford, Surrey, GU1 2AF

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Seymours's office in Guildford, Surrey, at 6 London Rd, is rated 4.8 out of 5 across 453 reviews on 1 platform, including 453 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

453

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Google

Thank you to the Seymours sales team!!! The were really professional from the first meting with Simon then Luke who organised mostly all the viewings. Then Sonal Rabhery who acted as their solicitor and done a very good job staying in constant contact with me through the sale but I need to give a big thank you to Clive Gee, client services manager who has been incredibly helpful with me linking with the buyer, solicitor and me. Well done to you all. It could have been a very difficult experience but they all made it as smoothly as possible for me.

Estelle · 27 July 2023

Agent replied · 29 July 2023

Hi Estelle, Thank you so much for taking the time to write your review, you have made our day! Many thanks The Seymours Team

5/5

Google

Clive was determined never gave up really supportive in my difficult sale would highly recommend Seymores Clive gave the whole experience a personal touch

Darren · 20 November 2025

Agent replied · 20 March 2026

Thank you for your lovely review! We’re so pleased to hear that Clive’s determination and personal touch made a difference during your sale. Your recommendation means a lot to us!

5/5

Google

Definitely a five-stars service. I'm living abroad and I trust Andy and Jules to handle my property. They gave me very professional suggestion and they are able to cover everything. Although it took much longer, but the thing concluded positively. Thanks

Xiaobo · 22 July 2026

Agent replied · 22 August 2026

Dear Xiaobo, Thank you so much for your kind review. We're delighted to hear that Andy and Jules were able to provide the professional advice and support you needed … More

5/5

Google

Our experience was excellent. Charity immediately understood who our house would appeal to and it resulted in us achieving a quick sale. Communication throughout the whole process was excellent and the team at Seymour's particularly Clive was excellent at keeping in constant communication with the entire chain. I highly recommend the team at Seymour's in Guildford

Liz · 6 November 2024

Agent replied · 10 November 2024

Dear Liz, Thank you so much for taking the time to write your review! We are delighted to hear you had a positive experience selling your property with Seymours and we hope you have settled into your new home. Best Wishes The Seymours Team.

5/5

Google

I would highly recommend Seymours - professional, friendly, approachable and they get results! Simon, in particular, played a pivotal role in both helping us buy our house and now successfully selling it in a short space of time. Gaining over the asking price. His wealth of knowledge and expertise in the local market instilled a great deal of trust in him. He was always available to chat, and addressed any concerns we had throughout the process. The Guildford team are all very decent people. Chris and Alex were invaluable to our experience, they always picked up the phone, called back quickly, knew who were by name and were always happy to help. If you're in need of an estate agents who are pleasant to work with, work hard and also deliver, I recommend Seymours.

Anushka · 27 May 2023

Agent replied · 24 June 2023

Hi Anushka, thank you so much for the 5 star review, your kind words really do mean a lot to us! We hope you settle in well in your new home! Many thanks The Seymours Team

5/5

Google

I can’t speak highly enough of the team at Seymours Guildford, Chris took me on several viewings and I was hugely impressed by his detailed knowledge of every property he showed me…and I asked a lot of questions! Following my offer being accepted I had some complicated tax issues and Luke went above and beyond to find me the right advice and information which was the difference between the deal collapsing and a successful outcome. I dealt with several Guildford agents during my search and Seymours were in a different league.

Lyndsay · 25 April 2023

Agent replied · 24 June 2023

Good Morning Lyndsay, This has been the most fantastic review to come into on a Monday morning, thank you very much for taking the time to write this! It's been our pleasure Lyndsay! Enjoy your week, Team Seymours

5/5

Google

From start to finish, they were professional, knowledgeable, and truly dedicated to getting the best outcome for me. They provided excellent guidance throughout the process, making sure my house was marketed effectively and attracting the right buyers. I highly recommend Seymour to anyone looking to buy or sell their home.

Norma · 19 December 2024

Agent replied · 26 December 2024

Dear Norma, Thank you for taking the time to leave a review. We’re thrilled to hear about your experience and truly appreciate your feedback. It means a lot to us as we continually strive to provide excellent service and exceed expectations. Many thanks The Seymours Team.

5/5

Google

Excellent performance from the team in difficult times for the housing market. Great level of coordination and communication amongst the team so as a customer you always receive an informed response. Many thanks to all.

Julian · 8 August 2026

Agent replied · 22 August 2026

Dear Julian, Thank you so much for your kind words and fantastic feedback. We’re delighted to hear that you were pleased with the communication and support you received from the whole team. Working closely together to keep our clients informed throughout the process is incredibly important to us, so your comments are very much appreciated. Thank you again from all of us! Many thanks The Seymours Team

5/5

Google

I have briefly worked with Simon to investigate selling my property, and he went out of his way to help me. Thank you!

Laura · 20 October 2025

Agent replied · 20 March 2026

Thank you for your kind words. We’re delighted to hear that Simon was able to assist you and that you had a positive experience. Please don’t hesitate to get in touch if we can help further in the future.

4/5

Google

They were really responsive. Good communication, helpful. A little bit more preparation to know every details about the property they would like to sell will get the 5th star. (They knew the most about the property, just a few small details was missed, which can make difference in your decision). All in all, I would recommend them. (I dealt with Guildford branch)

Josh · 21 May 2024

Agent replied · 20 June 2024

Dear Josh, Thank you for taking the time to write your review, your feedback is much appreciated. We hope you have settled nicely in your new home. Many thanks The Seymours Team

5/5

Google

A very wonderful purchase experience with Seymours. Thank you Alex for viewing this lovely house. We faced some unexpected issue on the completion date because of the delay from the new builder. But finally it was solved to an acceptable date by Clive's professional and quick communication with the seller. Thank you Clive and your team.

Anson · 26 August 2024

Agent replied · 29 August 2024

Dear Anson Liu, Thank you for taking the time to write your review, it means a lot to the team at Seymours. We hope you have settled in well and enjoy your new home. Many thanks The Seymours Team.

5/5

Google

Seymours worked incredibly hard to secure the sale of my mother's flat. I was especially grateful for their determination to follow everything up, and how proactive they were about keeping on top of activity in the chain. Clive worked tirelessly to make sure everything was done on time. Highly recommended agent.

Julian · 22 March 2026

Agent replied · 22 April 2026

Dear Julian, Thank you so much for your kind words, we’re delighted we could help secure the sale of your mother’s flat. … More

3/5

Google

Initial experience very good, dealing with Luke and Jasper. I was accepted in mid November and had a great initial service. Unfortunately I didn’t complete until early May and paid an additional stamp duty. I was disappointed that the sales progressor Clive Gee wasn’t able to move my purchase along quickly enough. My solicitor was very proactive, however, the management company and seller’s solicitor not so much. I don’t feel Clive really understood the situation. Most of my emails and calls to him had 3-10 day response time. I didn’t see any benefit in the role of sales progressor and found it was myself doing all the chasing. I was informing Clive of the progress updates as he wasn’t even involved in various email chains. Would use Seymours again, perhaps I had bad luck, just something to be aware of.

Zaid · 20 June 2025

Agent replied · 20 March 2026

Thank you again for your review, and for sharing the context, it’s really helpful. You’re absolutely right that delays are often outside of anyone’s direct control, especially when we’re reliant on the speed (or lack of it) from legal representatives, management companies, and other third parties. And we completely understand how frustrating that can be for you as the buyer. That said, we also take on board your point about communication. Even when progress is slow because we’re waiting on others, you should still feel kept in the loop and supported. If that didn’t happen consistently, then we’re sorry, because the progressor’s role isn’t just to pass messages along, but to make sure you never feel like you’re chasing alone or left guessing where things stand. You’re also right about the limits of what the role can do: Clive is there to act as a conduit between all parties and keep things moving where possible, but he can’t force third parties to respond or speed up their legal process. That said, we never want a client to feel that our involvement isn’t adding value, and it’s clear that’s how it felt for you at times, particularly with response times and being left out of key email chains. We’re sorry for that experience, and we’ll be using your feedback to improve how we stay visible, proactive, and communicative throughout longer transactions. We truly appreciate you saying you would use Seymours again, and we’re glad the early part of your purchase felt strong. If you do work with us in the future, please know we’ll take extra care to ensure the service feels consistent from offer through to completion. Wishing you all the best in your new home, and thank you again for taking the time to help us get better.

5/5

Google

Thank you Simon for all your continued support and expertise over the years, always trustworthy and helpful!

Steff · 20 November 2025

Agent replied · 20 March 2026

Good Morning Steffy, Thank you very much for leaving this review, you are of course most welcome! … More

5/5

Google

I have no hesitation in thoroughly recommending Simon and his team for looking after the sale of our property. From beginning to end we have been kept informed at every stage and he has gone the extra mile for us. The initial quote was very competitive, and we were given plenty of time to discuss our requirements. Simon understood our particular situation and made sure everything ran smoothly. Clive also kept us up to date regularly and always replied promptly to any queries. I would be very happy to use Seymours again.

Charles · 12 December 2022

Agent replied

Good Morning Charles, Thanks for leaving the great review, I appreciate your time. It's been a pleasure working with you, and of course, if you ever need us in the future, we'd be happy to help. Take care, Simon

5/5

Google

Seymours have just successfully sold our two properties in Guildford town centre. In a difficult period, on the back of Covid, Seymours were absolutely the most proactive and enthusiastic agents and a breath of fresh air. Luke Minto, and his wonderful team have been faultless throughout. From finding new buyers when the sales fell through, to liaising with solicitors to help push it over the line, to listening to us vent. The whole team pulled together just when you felt like giving up. they were integral in helping the smooth running of the transactions. I would 100% recommend Luke and his team for anyone trying to sell in this tricky market. They truly go the extra mile. Thanks to everyone at Seymours, Guildford. :)

Paul · 12 December 2022

Agent replied

Good Morning to you, Wow, where do we start with this fantastic review? Thank you very much for taking the time to write this, very kind of you! We are pleased with both outcomes and has been a pleasure working with you. Goes without saying, if you ever need us in the future, we would of course be happy to help :-) Kindest Regards, Team Seymours

5/5

Google

I can’t recommend Claudia Phelan highly enough. She was always ahead of the game, informing us about new properties before they were listed publicly, she’s absolutely incredible help!

Olivia · 20 July 2025

Agent replied · 20 March 2026

Thank you Olivia, we pride ourselves working with buyers to get them into properties before they are listed on Right Move or other portals

5/5

Google

Seymours assisted in the both sale and subsequent purchase. They are a great, friendly, polite and patient team (which is very helpful when finding the right place to buy). I cannot thank them enough and would highly recommend them.

Oli · 8 June 2026

Agent replied · 22 June 2026

Dear Oli, Thank you so much for your kind words and recommendation. It was a pleasure assisting you with both your sale and purchase. We're delighted that our team's friendly and patient approach helped make the process a positive experience, and we wish you every happiness in your new home. Many thanks Seymours Team

5/5

Google

Lauren M, is an absolute gem, she has been showing us around quite a few properties for a while. She is extremly friendly, knowledgable, has loads of patience and always very …

Ewa · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your wonderful review, Ewa. We're delighted to hear about your positive experience with Lauren. She'll be thrilled to know that her friendly, knowledgeable and professional approach has made such a great impression, … More

5/5

Google

We were really impressed by Seymours. Charity Holden led a great team, understood exactly what we were looking for and helped us find the perfect place to move to while securing the right buyers for our property. It was a long process (which was out of everyone's hands) but communication was always great. Clive Gee who handled Sales Progression also patiently fielded many of our questions (and there were a lot!) and made sure to get us the answers we needed where he was able to do so and keep us up to date. Our sincere thanks go to Charity and the whole team. Would highly recommend.

Alex · 20 May 2025

Agent replied · 20 March 2026

Dear Alex, Thank you so much for your kind words and recommendation. We're delighted to hear you had such a positive experience with Charity, Clive, and the rest of the team. It was a pleasure supporting you throughout the process, and we wish you all the best in your new home! Many thanks The Seymours Team.

5/5

Google

I recently had the pleasure of working with Louie Fronzoni at Seymours while purchasing my next investment property, and I couldn't be more satisfied with the experience. From the very first interaction, Louie was incredibly professional, …

Sree · 20 March 2025

Agent replied · 20 March 2026

Dear Sree, Thank you for your wonderful review! We're thrilled to hear that Louie provided such a professional and seamless experience. Your kind words mean a lot, and we … More

1/5

Google

Avoid renting at Racks Court and Seymour’s! I don’t like writing bad reviews, but I wish someone had warned me before signing the contract. Firstly, they tried to overcharge us with incorrect gas bills. Since our property has a communal boiler, the gas bills for our 1 bed flat was coming to the same price as a 4+ bedroom house and they had no system to equitably share the price. We were forced to pay these bills as it is in our contract but we were unaware of how high they would be. Eventually they put in sensors, yet still somehow in their flawed calculations they charged us nearly five times what we actually used. Despite my science background and clear understanding of the calculations, they dismissed my concerns and wasted hours of my working day trying to resolve this. It took over a month of back-and-forth emails, bringing in experts, and proving their calculations had no basis before they admitted fault. Turns out, their engineer had placed the gas sensor in the wrong location, yet they still couldn’t come up with a sensible solution. Beyond this, they were completely unresponsive to major safety concerns. The entrance to the building was pitch black at night, making it dangerously unsafe to walk home. I raised this issue multiple times, and they completely ignored me. But when it came to charging us, they were quick to act. They also tried to intimidate us into thinking we wouldn’t get our deposit back, unfairly blaming us for normal wear and tear in their inventory report. Luckily, we stood our ground and got our money back, but not without unnecessary stress and wasted time. If you’re considering renting through them, think twice. They are unprofessional, unresponsive to real issues, and only interested in squeezing money out of tenants without justification. I hope this review helps others avoid the same nightmare.

ShamaliJ · 20 April 2025

Agent replied · 20 March 2026

Dear Shamali We’re sorry to hear that your experience at Racks Court did not meet your expectations, at Seymours, we take all feedback seriously and are committed to providing the best possible service to our tenants. Regarding the gas and hot water billing, these charges are provided by a third party and are based on meter readings to ensure they accurately reflect individual usage. We appreciate your feedback and will use it to continue improving our service. If you would like to discuss this matter further, please don’t hesitate to contact our team directly.

3/5

Google

Positively the Guildford office have sold the property. However, I have given 3 stars only, due to the following experience. Very poor at communication. Not only after viewings ( with exception of 2 occasions I had to follow up 2 /3 days later for feedback) but also on the sale progression once the sale was agreed. On several occasions I had to email the director. On taking on the property I was told that the sales team would come to see the property to fully understand what it has to offer: only 3 did come , again after myself chasing! Interestingly the viewing assistant who conducted most of the viewings nether came not asked to view. How you can possibly present a property to a potential buyer effectively if you haven’t yourself become acquainted with the property is questionable. There appeared to be no one sales person taking responsibility for our property. It came across as “ all hands in deck”! My overall impression is that they are more suited to quick sale, lower value properties.

M · 20 April 2025

Agent replied · 20 March 2026

Dear Mrs Cooper, Thank you for your feedback. We’re pleased that we were able to achieve a successful sale for you, especially given that your property had previously been on the market for several months with another estate agent without a result. To clarify, all three of our negotiators (we only have 3!) viewed your apartment and were actively involved in discussing it with buyers. While a viewing assistant conducted some appointments due to diary constraints, they were always fully briefed beforehand to ensure consistency in presentation. In fact, it was your buyer who viewed with the viewing assistant so I’m confident of their ability to best present a property. We understand how important communication is, and while we always follow up with buyers for feedback, unfortunately, we don’t always receive responses despite our best efforts. That said, we appreciate your comments and will take them on board. Ultimately, we were able to secure a sale within 2% of the revised guide price in a highly competitive flat sales market and progress it to completion through persistent and proactive efforts in less than 2 months, almost unheard of with the complexity of conveyancing an apartment. We’re sorry that certain aspects of the process didn’t fully meet your expectations, but we hope the result speaks for itself.

5/5

Google

I confirmed my offer to buy an apartment in late December and I told Seymours that I want to complete the purchase before end of March in order to save £2500 SDLT. Seymours is very helpful in coordination with all parties and finally we exchanged the contract and the purchase will be completed in time. I express my appreciation to the efforts of Seymours and in particular to Mr Clive Gee who has followed the purchase very closely and did a lot of coordination among all parties. We understand that it isn't a easy job to deal with those solicitors, who usually won't reply to your enquiries. Clive, you did a wonderful job. Thank you

Raymond · 20 April 2025

Agent replied · 20 March 2026

Dear Raymond, Thank you for your kind words! We're delighted to hear that Clive and the team at Seymours were able to assist you in completing your purchase on time. Your appreciation means a lot, and we’re glad we could help make the process smoother for you. Wishing you all the best in your new home! Many thanks The Seymours Team.

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Questions about Seymours Guildford

How many reviews does Seymours Guildford have?

Seymours's Guildford office has 453 reviews across 1 platform: 453 on Google.

What is Seymours Guildford's rating?

Seymours Guildford is rated 4.8 out of 5 across all 453 reviews, and 4.8 out of 5 on Google from 453 reviews.

Has Seymours won any awards?

Yes. In The Trusted Agent 2026 awards: Seymours, Guildford won Platinum.

Where is Seymours's Guildford office?

Seymours Guildford, 6 London Rd, Guildford, Surrey, GU1 2AF.

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