Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSyemours team and Clive Gee were pivotal in my recent property purchase. The team's professionalism and meticulous guidance eased the complexities of the process. Clive Gee's adept problem-solving skills and clear communication proved instrumental in unblocking and expediting the transaction. I highly recommend Syemours team and Clive Gee for their expertise and service .
Shailly · 31 October 2023
Agent replied · 30 December 2023
Dear Shailly,
Thank you for taking the time to write your review, we really appreciate it and we wish you all the best in your new home.
Many thanks
The Seymours Team
★★★★★ 1/5
GoogleRocky start, horrible ending - honestly, I wouldn’t recommend this experience to anyone
Rented with Seymour’s. During my search they where very responsive and accommodating - even then, I was told multiple lies about apartments I was shown, and got stood up outside a property during viewing because “oops, we don’t have the keys till tomorrow”
During the renewal period I was told my rent was going up considerably because “they could get more in the open market”, but that I was a “good tenant” so they would give me a £10 discount per month over the "market" price.
I refused that joke of an offer and left. They then rented my unit for less than what I was paying originally! They never listed it for the price I was told, so they just straight up lied.
While that was happening I got calls for an entire month and a half to do viewings, with notices of under 24h most of the time (which was against what the contract dictates).
Overall, they are "nice" until they get you to sign, then will try to milk everything out of you until you leave.
Sadly, I have to write this review in an account they can't match to my name as they seem to own the entire region.
XTCream · 25 November 2024
Agent replied · 9 December 2024
I am sorry you have had a poor experience. You have written a review on Seymours Guildford Sales which is a totally different business to Lettings so would suggest you move the review to the relevant google page to be picked up by the appropriate team
★★★★★ 5/5
GoogleI bought a property through Seymours and really enjoyed working with them. Always responsive to phone calls and emails. They were helpful with organising the logistics of the house move and went above and beyond to ensure everything was lined up for a smooth move. Simon Kelso was my agent and he was ethical and professional in his approach. For example constantly helping to progress the sale and keep all parties in the chain connected and reliably informed. I would highly recommend Seymours.
Rebecca · 26 November 2019
Agent replied
Thanks for such a great review and recommendation, Rebecca. We're so glad you're happy with our service, we'll be sure to pass the praise on to Simon and the rest of the team. If you need anything in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleIf I could give more than 5 stars for the service Seymours provided, without hesitation I would. A stellar service with an approachable, communicative and efficient team of staff. …
Alexandra · 22 April 2026
Agent replied · 22 January 2025
Dear Alexandra,
Thank you for your kind words! We're thrilled to hear that Aaron provided such excellent service. It's great to know that his professionalism, communication, … More
★★★★★ 5/5
GoogleWe engaged Seymours again to sell our family home in Guildford. They were brilliant, the whole experience from start to finish was straight forward and easy. They handled viewings and provided detailed feedback during the sale process. Thank you Daniel, Saskia and team for helping us through the sale process. If you are seeking an agent who knows the local area and gets the job done professionally and efficiently then you should consider Seymours.PositiveProfessionalism
Mathew · 21 June 2021
Agent replied · 20 June 2024
Hi Mathew,
Great review - the team will really appreciate your sentiments which we have passed on. Thanks again.
★★★★★ 5/5
GoogleWould thoroughly recommend Seymours at Guildford as the whole team were so supportive and knowledgeable throughout my sale. A special thanks to Ian and James who gave who gave me 5* service and went beyond the boundaries of the normal standards of an estate agent. They kept me up to date with progress and nearing completion when tension was high, communicated with all parties to ensure the sale went smoothly. I have used Seymours twice and would not hesitate to use them again.
Mel · 29 July 2019
Agent replied
Thank you for taking the time to leave Seymours Guildford an excellent 5 star review. We are delighted to hear you are a returning customer and your excellent feedback in relation to Ian and James. We are pleased to hear the sale went smoothly and you received excellent service from the team. We look forward to assisting with all of your future property needs.
★★★★★ 5/5
GoogleWe've had a fantastic experience with Seymour's when buying our first property. After attending numerous viewings, we've been closely supported throughout the offer process. Luke and Alex have both been excellent throughout and have helped ensure that everything has gone smoothly for us. We'd definitely recommend Seymour's to anyone buying or selling a property in the Guildford area!
James · 25 April 2023
Agent replied · 24 June 2023
Good Afternoon James,
Wow, what a fantastic review, thank you so much!
It's been a pleasure James, let us know if you ever need anything in the future.
Kind Regards,
Team Seymours
★★★★★ 5/5
GoogleAlex was great to deal with. He really listened to what we actually wanted and showed us around houses that actaully met our requirements. We have dealt with a lot of agents in Guildford and Seymours were the only company we didn't sigh when we saw they were calling.
I would recommend Seymours to anyone looking to sell or buy.
Nerea · 19 February 2023
Agent replied
Good Morning Nerea,
Thank you for the great review and for the 5 stars!
It's been a pleasure, let me know if there is ever anything you need in the future.
Kind Regards,
Alex at Seymours
★★★★★ 5/5
GoogleThe staff of Seymour are very helpful especially Luke O'brien as the main agent who help us all throughout the process.
Christian · 20 March 2025
Agent replied · 20 March 2026
Dear Christian,
Thank you for your kind words! We're thrilled to hear that Luke O'Brien and the rest of the team were able to assist you throughout the process. We truly … More
★★★★★ 1/5
GoogleChaotic. Far, Far too many people, no consisted person who was OUR client link. Some agents took possible buyer to our house but had NEVER been there before ! ! ! I was TOTALLY shocked when we had a "cash offer" yet NO ONE undertook legal OR financial due diligence. I used to do these REGULARLY when in the Commercial market. Seymours were totally unprofessional. I also found out the deal had collapsed many days BEFORE Seymours told us !!
So many names sent us e mail, to tell us what we had found days, YES DAYS , before. Seymours were behind the curve & disorganised.
The eventual buyer was introduced by ANOTHER agent ! who then eventually spent 5 hours talking to other agents, legal teams, removal companies - eventually putting together the 4 property chain to agree an exchange & completions date. Why not Seymours? Because they were not organised & didn't care AND not very good at what they claim to do........Disgraceful
Angus McIntosh
FRICS - retired - BA Econ, MPhil, PhD,
Angus · 16 October 2024
Agent replied · 23 October 2024
We are sorry to hear that you were disappointed with your experience, and we appreciate the time you’ve taken to provide this feedback. I’d like to clarify a few points that may help explain the situation from our side.
When you first accepted the offer from the 1st buyer, they presented themselves as a cash buyer, we verified and checked their bank statements, and we moved forward accordingly. Unfortunately, partway through the process, having waited a couple of months for you to secure an onward purchase, the buyer informed us that due to the delay they would need to tie their purchase into the sale of their own property. We informed you of this as soon as we were made aware and advised putting your property back on the market to avoid further delays. This was at a difficult time, as you had just found your onward purchase.
To address this change, we quickly arranged multiple viewings, and our efforts resulted in securing a new, higher offer, with a buyer fully introduced by Seymours, in fact an existing client of ours, who I believe was buying something else (from the same agent you were buying from), which he withdrew from to pursue yours. We ensured this new buyer was fully vetted as always. The sale was progressing smoothly, only 8 weeks from offer to a potential exchange of contracts, until an unexpected issue arose with your onward purchase, which was unfortunately beyond our control. Despite this, we worked hard to keep the chain intact and help move things forward as quickly as possible.
We understand how stressful this process can be, especially when things do not go as originally planned. We strive to provide clear and timely communication throughout, and we will take your feedback on board to further improve in this area.
We wish you the best in your new home and hope you are now happily settled.
★★★★★ 5/5
GoogleHad a great experience with Seymours and the Guildford branch. Were quick to get me an offer and made the sales progression process stress free by way of frequent updates and chasing of key parties (thanks Clive).
Robby · 27 July 2024
Agent replied · 26 August 2024
Dear Robby,
Thank you for taking the time to write your review, it really does mean a lot to us.
Many thanks
The Seymours Team.
★★★★★ 5/5
GoogleWe were thoroughly impressed by Louie. He took the time to understand exactly what we want (as first time buyers),shared insightful market tips, and kept us all the way informed. What really set him apart was the personal touch: checking in regularly, offering honest advice, and always making us feel like their top priority. We couldn’t recommend him more!
Ioana · 11 July 2025
Agent replied · 20 March 2026
Thank you Ioana, Louie is delighted to receive your feedback and wishes you all the best for your property move
★★★★★ 5/5
GoogleLike most people in England our house buying/selling process was...challenging, but this had nothing to do with the estate agent side of the process. I can honestly say that were it not for the team in Guildford, and primarily Clive, the process would have failed, the chain would have disintegrated, and my son would still be sleeping in our room. But, thanks in no small part to the team, we were able to resolve all of the problems within the chain, work around the problems, and move into a house where my son has his own room. So thank you! When the time comes in the future and we look to move, we will definitely be using Seymours
Christopher · 2 October 2024
Agent replied · 23 October 2024
Dear Christopher,
Thank you for taking the time to write your review, you have made our day. We are delighted you found the right home for your family and thank you for choosing Seymours to help with your move.
Many thanks
The Seymours Team
★★★★★ 5/5
GoogleSeymours were responsive, and professional throughout the whole process. Initially Simon was our contact and then Luke was involved with the viewings. A common sense approach led to an agreed sale whereupon Clive was proficient and helpful in keeping lines of communication going between our solicitors and buyers' solicitors leading to successful exchange and completion.
Clare · 25 May 2023
Agent replied · 24 June 2023
Dear Clare,
We are thrilled to read your review, you really have made our day!
Thank you so much!
The Seymours Team.
★★★★★ 5/5
GoogleWe have been dealing with Seymours in Guildford for several years, including buying / selling property and lettings / tenancy management. They are professional, experienced & very pleasant to deal with at all times, with particular 'shout-outs' to Simon in Sales and Jane in Lettings. First class service.
Kate · 20 October 2025
Agent replied · 20 March 2026
Thank you for your continued support and kind words. We’re thrilled to hear that Simon and Jane have provided a first-class experience across both sales and lettings. It’s always a pleasure working with you, and we truly appreciate your loyalty to Seymours Guildford.
★★★★★ 5/5
GoogleJoseph Baldwin went above and beyond to help me find a property. Even though there weren’t many properties on the market to my taste, Joseph worked tirelessly to find a property and provided great advice to myself as a first time buyer on the best properties in Guilford. Joseph was the most helpful estate agent I have dealt with in Guilford.PositiveResponsiveness, Quality, Professionalism, Value
Lucy · 21 June 2022
Agent replied · 20 June 2024
Joseph will be over the moon to hear your comments Lucy. Thank you for taking the time, it means a great deal to us.
★★★★★ 5/5
GoogleI recently purchased a property through Seymours and cannot thank them enough for providing such an excellent service throughout the whole process. Archie who initially showed me the property was very friendly and professional, Claire, Tom and Clive made the whole process so easy and completely stress free. if in the future I want to sell I wouldn't consider using anyone else
Karen · 13 September 2022
Agent replied
Good Morning Karen,
Thank you so much for leaving this review, we really appreciate your time.
Very happy we could make this stress free for you, and of course, it would be great to work with you again should you ever need us.
Enjoy your week!
Kind Regards
Team Seymours
★★★★★ 5/5
GoogleWe had a great experience with Seymour’s from start to finish when purchasing our first home. They were so personable and couldn’t be more happy to help in any way they could. Chris and Luke were both very professional and knowledgeable and made it as stress free as possible for us! Huge thank you to the team
Emma · 9 March 2023
Agent replied
Hello Emma,
Thank you very much for taking the time to write this lovely review, much appreciated! We are pleased we were able to help you :-)
Enjoy your evening,
Team Seymours
★★★★★ 5/5
GoogleVery professional service, Luke Minto and the team have been helpful and responsive from start to finish. Highly recommend.
Alexandra · 20 March 2025
Agent replied · 20 March 2026
Dear Alexandra,
Thank you for your kind words! We're delighted to hear that you had a positive experience with Luke Minto and the team. Your recommendation means a lot to us! … More
★★★★★ 5/5
GoogleKerrie was fantastic when we sold our house last year. She also spent a lot of time with my grandparents when they were looking at buying somewhere and personally came out to visit them to explain everything rather that just sending an email. Thanks Kerrie!
I must also say how fantastic Ian was when it came to finalising everything with our sale... It wasn't easy but he went the extra mile.
Would highly recommend Seymours Guildford.
Helen · 29 July 2019
Agent replied
Thank you for taking the time to leave a review. We are delighted to hear about your positive experience with us, its great to hear about your praise for Kerrie and Ian and we are pleased we were able to assist with both the sale of your property and the purchase of your grandparents home. We look forward to helping with all of your future property needs.
★★★★★ 5/5
GoogleHighly recommend this agency, Ollie was very informative, professional and genuine with his approach to help. Very grateful
Kat · 20 March 2025
Agent replied · 20 March 2026
Dear Kat,
Thank you so much for your kind words, you made Ollie's day.
Many thanks
The Seymours Team.
★★★★★ 5/5
GoogleAndy and his team have been excellent throughout the process of selling my property! Very efficient and responsive.
Josh · 20 March 2025
Agent replied · 20 March 2026
Dear Josh,
Thank you for your kind words! We're delighted to hear that Andy and the team provided you with an excellent experience throughout the selling process. Efficiency and responsiveness are top priorities for us, and we're glad we could make the process smooth for you. Wishing you all the best, and please don’t hesitate to reach out if you ever need anything in the future!
Many thanks
The Seymours Team.
★★★★★ 5/5
GoogleWe had a good selling experience with Seymours. Initially with Andy, who has a very personal touch and did a great job marketing our house, and then with Jules, who worked very hard to get the sale completed with her proactive approach. Thanks!
S · 20 November 2025
Agent replied · 20 March 2026
Thank you so much for your kind words! We’re delighted to hear you had a great experience with Andy and Jules. Wishing you all the best in your new chapter!
★★★★★ 5/5
GoogleAmazing estate agents that went above and beyond to assist us with our new home. Chris was very accommodating, and met us on Sat for our 2nd veiwing. His whole approach was very professional. First viewing Fri, 2nd on Sat and offer accepted Monday. Tha k you Chris. You have been a superstar!
Sarah · 25 May 2023
Agent replied · 24 June 2023
Dear Sarah,
Thank you so much for taking the time to write such a lovely review, we really appreciate it and are so glad we were able to help you find your new home so quickly. We wish you the best of luck with your move!
Many thanks
The Seymours Team.
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