Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAmy provided timely and professional assistance and guidance throughout our engagement. I was very impressed by the level of service. Would highly recommend.
Mr · 22 May 2019
Agent replied · 24 June 2023
Thank you for your kind review, I am pleased to have been of assistance to you through the lettings process, thank you for your recommendation! Kind Regards Amy Patfield, Lettings Manager
★★★★★ 5/5
GoogleVery organised estate agents, very helpful and easy to contact.
Harry · 22 May 2022
Agent replied · 21 June 2024
Thank you so much for your 5* review Harry! We are pleased to have been of assistance with your move. Wishing you all the best in your stunning new home!
Kind regards … More
★★★★★ 5/5
GoogleProfessional and great with communication from start to finish.
Jovan · 22 May 2022
Agent replied
Dear Jovan, thank you so much for the positive review!
★★★★★ 5/5
GoogleVery happy with the service from this company, very courteous and polite communication from Charlie. 5 stars!
Kate · 22 May 2020
Agent replied · 24 June 2023
Thank you for your kind review Kate, we are pleased to have been of assistance.
Kind Regards
Amy Patfield, Lettings Manager
★★★★★ 5/5
GoogleConsistent and professional service. Always timely with requests and communication with the landlord.
Benjamin · 22 May 2021
Agent replied
Thank you for your 5* review Benjamin! I am pleased that you are finding our customer service to be consistent & professional. I will be sure to pass your comments to the Property Management team. … More
★★★★★ 5/5
GoogleGreat agency,they listen to your request and get work on it . Custom service five star!
Stephan · 26 August 2020
Agent replied · 26 August 2023
Thank you for your review Klodjan, I am pleased to hear of the 5* customer experience you have had with us. We wish you the best luck in your new apartment!
Kind Regards
Amy Patfield, Lettings Manager
★★★★★ 5/5
GoogleGreat agency,they listen to your request and get work on it . Custom service five star!
Klodjan · 22 May 2020
Agent replied
Thank you for your review Klodjan, I am pleased to hear of the 5* customer experience you have had with us. We wish you the best luck in your new apartment!
Kind Regards
Amy Patfield, Lettings Manager
★★★★★ 5/5
GoogleExecllent service and always very efficient at dealing with queries, thank you!
Douglas · 22 May 2021
Agent replied · 21 June 2024
Thank you for your 5* review Douglas! It is our pleasure to be of continued assistance to you as a long standing Landlord of ours. Our Property Management team take great pride in providing excellent customer service, I will be sure to pass … More
★★★★★ 5/5
GoogleVery happy with the service from this company, very courteous and polite communication from Charlie. 5 stars!
Money · 3 January 2020
Agent replied
Thank you for your kind review Kate, we are pleased to have been of assistance.
Kind Regards
Amy Patfield, Lettings Manager
★★★★★ 5/5
GoogleGreat communication and friendly staff!
Weston · 22 May 2022
Agent replied
Thank you for your 5* review Weston! We are pleased to have found you your lovely new home.
Kind Regards … More
★★★★★ 5/5
GoogleExcellent communication, friendly and professional.
Duncan · 22 May 2022
Agent replied
Thank you for your 5* review, Duncan! I am pleased you feel you received the excellent customer service we aim to deliver.
Kind Regards … More
★★★★★ 5/5
Googleexcellent service great staff specially Amy Patfield recommended to all 5 golden stars
Ahmed · 22 May 2020
Agent replied · 24 June 2023
Thank you for your glowing review Ahmed, providing excellent customer service is very important to us & I am pleased to hear of your golden star experience! We wish & your family the best of luck in your new home, Kind Regards
Amy Patfield, Lettings Manager
★★★★★ 5/5
GoogleSuper efficient rental agents, always speedy, courteous and efficient
Jeremy · 22 May 2021
Agent replied · 21 June 2024
Thank you so much for your review Jeremy! I am pleased that you find our service to be super efficient, speedy & courteous. It is helped by the fact that you are always prompt in your response, the team find it a pleasure to manage your … More
★★★★★ 5/5
Googleexcellent service great staff specially Amy Patfield recommended to all 5 golden stars
A · 18 April 2020
Agent replied
Thank you for your glowing review Ahmed, providing excellent customer service is very important to us & I am pleased to hear of your golden star experience! We wish & your family the best of luck in your new home, Kind Regards
Amy Patfield, Lettings Manager
★★★★★ 3/5
GoogleStill waiting to hear back after a visit a week ago.
Kate · 22 May 2020
Agent replied
Thank you for your review, apologies that we were not able to reach you when we initially tried to make contact. I am pleased that you found the advise provided helpful, if I can be of any further assistance in the future please do not … More
★★★★★ 5/5
GoogleWe recently sold our flat through Burns and Webber and due to our chain falling through on our purchase side we ended up losing a couple of buyers. Burns and Webber never gave up and worked tirelessly to find us a new buyer each time. They …
David · 27 September 2017
★★★★★ 5/5
GoogleFrom the moment I contacted Burns and Webber to organise a property valuation, followed by them acting on my behalf to market the property, I found everyone I dealt with to be very professional, efficient, knowledgeable and friendly.
The …
Nick · 30 October 2020
★★★★★ 5/5
GoogleVery friendly, helping and prompt.
B · 22 May 2021
Agent replied · 21 June 2024
Thank you for your review Bing, I am pleased to hear that you received the friendly helpful service we aim to deliver. Enjoy your beautiful new home! … More
★★★★★ 5/5
GoogleI would recommend them highly.
Noel · 22 May 2021
Agent replied · 21 June 2024
Thank you for your 5* review Noel. It is pleasure to be of assistance with both managing your rental property & finding a buyer for you so promptly. Wishing you all the best. … More
★★★★★ 5/5
GoogleGreat service and friendly staff
Patrick · 22 May 2021
Agent replied · 21 June 2024
Thank you for your kind review Patrick, I am pleased to hear that you are receiving a high quality service from our property management team. I will be sure to share your comments with the team. … More
★★★★★ 5/5
FacebookThank you to the cranleigh team went above and beyond helpful well done
Simon · 14 April 2017
Agent replied
Thank you Simon, happy to help!
★★★★★ 5/5
Facebookthey were very responsive
Noel · 8 April 2021
Agent replied
Hi Noel, thank you so much for taking the time to review our service, It was a pleasure working with you.
Please bear us in mind for the future.
Regards
Tammy Barnett
★★★★★ 5/5
GoogleProfessional and passionate staffs. Quick response for all inquiries.
Yuxiu · 22 May 2019
Agent replied
Thank you for your review, I am delighted that to hear that you received a 5* service from our team in Guildford. Good luck in your new home! Amy Patfield, Lettings Manager
★★★★★ 5/5
GoogleVery friendly, helping and prompt.
A · 20 September 2020
Agent replied
Thank you for your review Bing, I am pleased to hear that you received the friendly helpful service we aim to deliver. Enjoy your beautiful new home!
Kind Regards
Amy Patfield, Lettings Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.