Trusted Agent profile

Collins Independent Estate Agent Guildford reviews

★★★★★ Excellent

164 reviews across 3 platforms

Parallel House, 32 London Road, Guildford, GU1 2AB

Collins Independent Estate Agent's Guildford office at Parallel House is rated 5.0 out of 5 across 164 reviews on three platforms, including 162 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.

Google logo

5.0 / 5

162

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Collins Independent Estate Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Google

One should expect something special about an Independent Estate Agent, and COLLINS doesn't disappoint! From start through to finish, Mark is there to advise and guide. He is professional yet very approachable, and returns calls quickly. He has his finger on the pulse and so keeps abreast of the present fast-changing market. A good communicator and negotiator, and with an unparalleled knowledge of the Guildford housing market, Mark gives realistic valuations. He also has the ability to match sellers and buyers very well, avoiding disappointing expectations and unnecessary stress. I can wholeheartedly recommend Mark if you are thinking of selling or looking for an agent who will seek out suitable new home for you.PositiveResponsiveness, Quality, Professionalism, Value

Julia · 25 October 2020

5/5

Google

Mark has always been available when we need him and very responsive. He's got fantastic local knowledge and he's pragmatic. What's not to like?

Gaelle · 16 September 2025

Agent replied · 16 April 2026

Thank you Gaelle.

5/5

Google

We recently bought a property from Collins Estate Agents. Throughout the whole process Mark was professional, efficient and knowledgeable. We had quite a long, complicated chain and Mark took the time to keep us updated. We would highly recommend Collins Estate Agents.PositiveResponsiveness, Professionalism

Natalie · 13 June 2021

Agent replied · 12 June 2024

Thank you so much Natalie. I hope the new home is living up to expectations. Best wishes, Mark

5/5

Google

Mark worked extremely hard to ensure we reached our moving day. Our situation did become complicated and Mark continued to communicate with us and all parties regularly. He was regularly available by phone and email from the moment our offer was accepted, to the moment we got the keys to our new home. We would highly recommend Collins Independent Estate Agents. Thank you for all your help.

Sophia · 15 November 2023

Agent replied · 12 June 2024

Thank you so much Sophia. I hope you’re settling in ok. Best wishes, Mark

5/5

Google

Really pleased with the quality of service we received from Mark. This was a move for my 91 year old father and the whole was handled in a professional way without any stress to my father. Can really recommend Mark Collins.PositiveResponsiveness

James · 13 June 2021

Agent replied · 12 June 2024

Thank you Mr & Mrs Sharpe. I'm so pleased your father is settling into the new bungalow. Best wishes, Mark

5/5

Google

We can’t recommend Collins highly enough, the service has been amazing from start to finish. Mark is extremely knowledgeable and has guided us through the process in a very friendly and professional manor, with excellent advice along the way. We couldn’t be happier, thanks Mark.

Suzy · 13 June 2020

Agent replied · 12 June 2024

Thank you Suzy. So pleased for you all and thank you for a nice easy sale.

4/5

Google

Mark Collins is the kind of estate agent you'd like to do business with. I've never worked with such an independent type of agent before, but recommend it. When you choose Mark, you get someone with many years experience not just in the industry, but in the Guildford market. You also have the real benefit of liaising with just one person - Mark. It is Mark's business, he selects his clients so he can give the kind of service he wants to, and then he is your only point of contact moving forward. Now, that's worth talking about.PositiveResponsiveness, Quality, Professionalism

Adrian · 24 August 2022

Agent replied · 12 June 2024

Thank you Adrian. Good luck in your new venture. All the very best, Mark

5/5

Google

Collins Estate agents are experienced and professional going above and beyond what you could expect. Their wealth of experience means they will offer you sound advice on where and how best to pitch your property. They are extremely responsive to both clients and prospective purchasers which means no sales slip through the net. The set up and preparation was professional and the negotiation was excellent leading to a successful sale in a short period of time. Even to through to the last stages of the sale they were on hand to chase and negotiate between parties. We are so glad we made the choice to go with Collins independent Estate agents for a much higher quality personal service!PositiveResponsiveness, Professionalism

Natalie · 24 August 2022

Agent replied · 12 June 2024

Thank you Natalie, thats great to hear. Happy Christmas to you all and best wishes in your brand new home in Cranleigh. Mark

5/5

Google

Mark was very helpfully and a pleasure to do business with. I wish him and the team all the best for the future.

Phil · 13 June 2023

Agent replied · 12 June 2024

Thanks Phil and all the best, Mark

5/5

Google

Mark is incredibly helpful, quick to respond and has your best interest at heart. We had very open and honest discussions with him, which really helped us during the process. We would happily recommend him to anyone whether you are buying or selling.

Lauren · 13 June 2020

Agent replied · 12 June 2024

Thank you Lauren, it was a pleasure helping you.

5/5

Google

Mark was great with our purchase; no demand was too much and he was always available to offer updates and reassurance.

Daniel · 18 July 2023

Agent replied · 12 June 2024

Great to hear Daniel. Thank you so much and best wishes. Mark

5/5

Google

Mark helped us buy originally, but we didn't buy through him in the end. However the pleasant, honest, responsive and professional impression left on us meant we immediately turned to him when we came to sell. Once again Mark's intimate knowledge of the market in all aspects meant we sold within a week with several offers on the table. Mark cares and puts his reputation on the line, for you.

Richard · 13 June 2023

Agent replied · 12 June 2024

That’s great to hear Richard. Looking forward to catching up when you’re next in town. All the best for Devon !

5/5

Google

We've dealt with many estate agents in our time and have been stung more than once in the past. Mark, however, was a breath of fresh air. We never had a situation where we couldn't get hold of him throughout the process. The marketing was slick, viewings were well planned and executed, offers professionally negotiated, and we were glad of his calm approach to solving issues during conveyancing, where we believe his experience and knowledge of the local market saved the transaction on more than one occasion. We achieved a fantastic result, and honestly can't recommend him enough to anyone looking to sell their home in Guildford.PositiveResponsiveness, Professionalism

David · 13 June 2022

Agent replied · 12 June 2024

Thank you so much David. I'm really pleased that you are happy with the outcome. Best wishes, Mark

5/5

Google

Mark Collins came to us with a personal recommendation from neighbours. In choosing him, we were impressed with his straight-forwardness and his clear positive views on our house. We were glad we did, because he pitched the sale at the right price, marketed the property actively and kept us and our buyers informed at every stage, which built trust. He provided a very personalised service. The sale went smoothly, in no small part to Mark. We can highly recommend him.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 13 June 2022

Agent replied · 12 June 2024

Thank you so much Mark. I hope the new move to the sea is everything you wish for and more.

5/5

Google

My wife and I bought our home in Guildford through Mark recently and he was an absolute pleasure to deal with. By far the best estate I've dealt with and when the time comes to sell he is the only agent we would consider. Highly recommend.

Russ · 24 September 2024

Agent replied · 24 October 2024

Thats so great to hear Russ. You have a lovely home and I cant wait to see it again, when you upsize! See you around the town no doubt. Best wishes to you and all. Mark

5/5

Google

Very professional service. I would not hesitate to recommend Mark and his team. Thank you for all your help

Neil · 18 July 2023

Agent replied · 12 June 2024

Thank you Neil. That’s really good to hear. All the best, Mark

5/5

Google

Mark was fantastic from start to finish. Very helpful, very knowledgeable, very professional, and quickly worked out the best way to market the house, and the right type of buyer to look for. He was brilliant.

James · 13 June 2021

Agent replied · 12 June 2024

Thank you James. It was a pleasure to deal with you and your lovely home.

5/5

Google

Fantastic and extremely professional estate agent who doesn't stop having secured an offer, but follows it through on both buyer and seller side to the completion. A tremendously professional and conscientious agent

Jim · 21 March 2025

Agent replied · 12 June 2024

Great to hear Jim and thank you for coming back to me again. Best wishes. Mark

5/5

Google

We bought a house through Collins Independent Estate Agents. Mark Collins was really on top of things throughout the process, gave great advice and recommended excellent conveyancers - all of which really helped the process run smoothly. We would definitely recommend him to anyone selling their home!

Lauren · 16 August 2024

Agent replied · 23 August 2024

Thank you Lauren. I hope the house is starting to come along and youre both happy with it. Best wishes, Mark

5/5

Google

Very professional and helpful throughout the purchase of our house. I would 100% recommend Mark and the team.

Alberico · 13 June 2023

Agent replied · 12 June 2024

Thank you Alberico. I hope you’re enjoying Addison Rd. Best wishes, Mark

5/5

Google

Mark is a friendly, professional who is always on the other end of the phone every step of the way. I thoroughly recommend Collins Estate Agent to buy and sell your home.PositiveResponsiveness, Professionalism

Hayley · 13 June 2021

Agent replied · 12 June 2024

Thank you so much Hayley. Looking forward to seeing what you do with the property.

5/5

Google

Mark is an exceptional estate agent who helped our move go very smoothly from start to finish. He gave us very sound advice and guidance and was always available to answer queries. We would highly recommend him!

Nicola · 13 June 2020

Agent replied · 12 June 2024

Thank you Nicola. I'm so pleased for you both. You must let me see the changes you make in the future. It's a great house.

5/5

Google

Mark was proactive in keeping my house purchase on track - provided regular updates and responded to any queries quickly and efficiently.PositiveResponsiveness, Quality, Professionalism

Paul · 24 August 2022

Agent replied · 12 June 2024

Thank you Paul. I hope you are settling in well. All the best, Mark

5/5

Google

It was so refreshing working with an agent that has full knowledge of the property and can actually provide answers to your questions. We saw 3 or 4 properties with Mark and with every one he provided us with so much information to ensure we made the right decision for us. He is very professional and responsive to emails. He even maintained contact with us after completion to answer any questions we had on our new home. A very positive experience and would definitely recommend to anyone. His Instagram channel is very good too.PositiveResponsiveness, Quality, Professionalism, Value

Guy · 16 June 2021

Agent replied · 15 June 2024

Thank you Guy. Im so pleased it all worked out in the end. Best wishes, Mark

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Read Collins Independent Estate Agent's Google reviews

Questions about Collins Independent Estate Agent Guildford

How many reviews does Collins Independent Estate Agent Guildford have?

Collins Independent Estate Agent's Guildford office has 164 reviews across three platforms: 162 on Google, 1 on Yell, 1 on Trustpilot.

What is Collins Independent Estate Agent Guildford's rating?

Collins Independent Estate Agent Guildford is rated 5.0 out of 5 across all 164 reviews, and 5.0 out of 5 on Google from 162 reviews.

Has Collins Independent Estate Agent won any awards?

Yes. In The Trusted Agent 2026 awards: Collins Independent Estate Agent, Guildford won Gold.

Where is Collins Independent Estate Agent's Guildford office?

Collins Independent Estate Agent Guildford, Parallel House, 32 London Road, Guildford, GU1 2AB.

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