Collins Independent Estate Agent reviews

★★★★★ 5/5

Google

Moving house has been very hard because I am getting on in years. I did not really want to move to a flat from my lovely home where I had been living for nearly 30 years. Mark was recommended to me by a friend and I have been very grateful for all the help he has given me during the time that I was on the market. He had a film made for potental buyers to view the house on the web. The brochure he designed was beautiful and informative. He kept me informed at all times about the potential buyers that were viewing. I would use him his service again if I were moving !

Volunteer · 13 June 2021

★★★★★ 5/5

Google

Mark helped us to find our next property and also to sell our flat. Mark was so helpful and patient throughout the process. We viewed a lot of properties with him and didn't feel pressured at all, he has a very different (and in my opinion much more effective) approach when it comes to selling compared to what you might normally expect in the industry, he is straight talking and doesn't send you to look round things which don't fit your requirements. Our flat had been on with another estate agent for some time and had not really got anywhere. Within a weekend of it being listed with Mark we had multiple offers and were able to finally get moving. He goes above and beyond. I would thoroughly recommend Collins Independent Estate Agent for either helping you to find your next home or to sell your existing one - or both! Best estate agent in Guildford.PositiveResponsiveness, Quality, Professionalism, Value

Rosie · 13 June 2021

★★★★★ 5/5

Google

We have had an excellent experience selling our home with Mark Collins, which has been unpinned by such a personalised service. Mark has been responsive, transparent and hugely pragmatic during this period. He has always been on hand to answer questions and navigate us through the process, especially at the tricky bits. What stood out, for us, is that he does truly appreciate what selling and buying a home is really about. Its not just a transaction, but something that means so much, often with years of dreams and plans behind it. That’s what sets him apart from the rest.PositiveResponsiveness, Quality, Professionalism, Value

Tina · 13 June 2021

★★★★★ 5/5

Google

We bought our home from people who were clients of Mark. Mark goes above and beyond what you would normally expect from an estate agent. The service we received from him is one of the best we've experienced from anybody in any context and we weren't even his direct clients paying him! It felt like we were receiving a bespoke service. Mark made an effort to get to know his clients and their home on a deep level, which led to his selling style feeling very genuine and invested. Mark is very forward-thinking and has a modern approach. We loved that Mark provided us with a really cool virtual tour of the property where you could look inside the house from all angles and even take measurements. After we'd had our offer accepted Mark was instrumental in getting our chain to completion. He was extremely proactive with communicating with all members of the substantial chain. We were very impressed with his professionalism and willingness to go the extra mile for his clients and everyone else in the chain. He was always quick to respond to emails and/or calls and his manner was always helpful and personable. We wouldn't hesitate to recommend Mark to anyone wanting to sell their property.PositiveResponsiveness, Quality, Professionalism

Heather · 13 June 2021

★★★★★ 5/5

Google

We bought our first home with the amazing help from Mark! The process from end to end was made super simple and Mark kept us informed throughout every step of the way. We’re extremely happy with our new home and will be using Mark’s services in the future if we decide to sell!

Jack · 13 February 2024

★★★★★ 5/5

Google

As first time buyers who were new to the area, we probably needed more help than most. Mark was endlessly patient and gave us incredibly sensible, kind advice. He has set a new standard for estate agents, if they were all like him, the housing market would be a much nicer place! He was always contactable, efficient and organised. A million thank yous.

Christopher · 13 June 2023

★★★★★ 5/5

Google

the experience was truly incredible. Mark sold our house within an astonishing week, delivering on every promise he made. His personal service was exceptional, providing a first-class experience throughout the entire process. His professionalism, efficiency, and dedication make him highly recommended. If you’re looking for an estate agent who truly understands the value of personalized service, Mark Collins is the perfect choice. His service is akin to first-class treatment, making him stand out in the industry.

Bantika · 21 March 2025

★★★★★ 5/5

Google

Mark was without a doubt the best agent we came into contact with during our property search. As first time buyers we needed quite a bit of advice, and Mark guided us through the whole process from start to finish and went the extra mile to get our purchase through to the finish line. I would highly recommend Mark and his services.

Will · 13 June 2023

★★★★★ 5/5

Google

Mark was very friendly, helpful and super responsive throughout our whole buying process. He was patient with us and all our questions as first time buyers. I’d highly recommend Mark and his team and thank you Mark for helping us. We love our new home ☺️

Lizzie · 8 August 2025

★★★★★ 5/5

Google

Mark was incredibly proactive and personable acting as our estate agent for the purchase of our first home. He took time to explain how the buying process worked, guided us through each stage with patience and was always prompt in communications whatever query we had. I would have no hesitation in dealing with him again in the future.

Carla · 19 March 2025

★★★★★ 5/5

Google

It is difficult to offer a reference for Mark Collins that appropriately captures the excellence, proficiency and personal nature of Mark's services with our sale. Mark has most politely provided important advice and support on every step of the way, and this has proven so vital in the current market. We can recommended Mark without any reservation and most highly!

Ortwin · 13 June 2023

★★★★★ 5/5

Google

We would highly recommend using Collins Independent Estate Agent for your house sale. Mark was throughly professional from start to finish, has an intimate knowledge of the Guildford housing market and delivered very close to the asking price he set. Mark helped us navigate through a tricky exchange, extended with the Covid-19 lockdown and was always there on the other end of the phone as a reassuring voice. To show Mark’s commitment he even offered himself as a courier to get the final piece of exchange documentation in place!PositiveResponsiveness, Quality, Professionalism, Value

Tom · 24 August 2020

★★★★★ 5/5

Google

Mark made a promise from the outset that his service was personal and I have to say he couldn’t be faulted on this. Mark took the stress out of the whole process from the moment we met showing a guenuine interest in our house and demonstrating his obvious passion for what he does. He matched potential buyers and understood their requirements so well that he achieved more than we originally thought we could achieve, quickly with minimal stress all at a notoriously difficult time of year. We couldn’t recommend Mark enough!!!

Phil · 13 June 2020

★★★★★ 5/5

Google

We are so pleased we decided for Mark to act for us in selling my parent's house. He gave us a very personal service and was always very professional, reliable and understanding as this was a very stressful time for us. He kept us informed at all times regarding the progress of the sale. We would certainly recommend Mark to anyone thinking of selling their property, in fact we have already passed on his details. Thank you Mark for all your help and advice over the past few months.

Jean · 13 June 2020

★★★★★ 5/5

Google

We chose Mark to sell our house as we were impressed by his straightforward approach and his understanding of the very localised market in central Guildford. We were very pleased with the individual attention he was able to give to us and to potential buyers. As it turned out, because of his good relationships with potential buyers, he was able to achieve an acceptable offer before the property even reached the open market. So we would wholeheartedly recommend Mark's services to both sellers and buyers alike.

Paul · 13 June 2020

★★★★★ 5/5

Google

Mark has been amazing over the past few months in helping us both sell and purchase a house in Guildford. He has a highly professional and tentative approach and clearly understands the current market situation. We found him very straightforward to work with and he listened, responded and liaised through all aspects of the exchanges really well. We would highly recommend his service. Thank you for all you have done Mark, we will definitely use you again in the future.

Paul · 13 June 2020

★★★★★ 5/5

Google

I have just completed on buying a flat through Mark Collins and want to share with anyone who is about to search for a property that I strongly recommend using Mark’s services. Mark is professional, patient, helpful, caring, and available for answers to queries which arise. His negotiating skills are really good for both Seller and Buyer and he found good solutions to obstacles that arose during the deal. Would thoroughly recommend him as a really decent Estate Agent.

Barbara · 13 June 2020

★★★★★ 5/5

Google

I couldn't recommend Mark more. Made the process of us purchasing our first house extremely simple and kept us up to date with what was going on all the time. Very knowledgeable about the local area and would go out of his way to ensure we we completely happy with everything.

Alex · 15 December 2023

★★★★★ 5/5

Google

Mark has a huge wealth of knowledge in estate agency and the local areas. It is also great to deal with a professional who is there for the customer rather than the money and that he goes the extra mile. Some agents seem to be straight out of school with no real grounded knowledge Mark has been in the industry for many years and that’s why you get a top service.PositiveResponsiveness, Quality, Professionalism, Value

N · 13 June 2021

★★★★★ 5/5

Google

Put simply, it will be Mark who receives my call when I come to sell my house. This is due to the fact that buying through him was a pleasure from start to finish and he made me feel supported and special throughout. Mark instills a feeling of trust in the process and this, when making a large purchase, is invaluable. Thank you Mark for your help.

Matt · 13 June 2022

★★★★★ 5/5

Google

From the first meeting right up to completion, Mark kept us right up to date with the process. It has been a pleasure working with him and cannot recommend him highly enough.

Nick · 28 October 2024

★★★★★ 5/5

Google

Mark Collins is one of a kind! Buying a house from Mark was an incredible experience, he was helpful, thoughtful, communicative and utterly responsive throughout the whole process. I couldn't recommend Mark highly enough and if we were ever going to sell our lovely new home then I would use Mark without a second thought.

Joanna · 13 June 2023

★★★★★ 5/5

Google

We are so pleased that we chose Mark Collins to market our house. We wished to downsize and stay within the same area. Mark listened to our requurements, unlike other agents in the area. We had lived there for 55 years so it was a hard …

Anne · 16 October 2025

★★★★★ 5/5

Google

I cannot praise Mark highly enough. If you want someone who is THE expert for selling or buying in Guildford he should be your first choice. His skill in putting a chain together with like minded people is a real strength and he is …

Annie · 16 October 2025