Collins Independent Estate Agent reviews

★★★★★ 5/5

Google

We have worked with Mark on both our house purchase and sale now, and we’ve had a brilliant experience as a buyer and a seller - I’d highly recommend Collins Independent Estate Agents. A professional and friendly team, very good communication and we felt supported every step of the way. Mark went above and beyond to ensure we completed despite a tricky chain and a few hiccups along the way. A truly independent service that we could trust. Thank you Mark & team!

Georgia · 19 March 2026

★★★★★ 5/5

Google

We sold our previous house and purchased our current one through Collins Independent Estate Agents and were so impressed by the service that we received. Mark was incredibly knowledgeable, helpful and professional throughout the whole process, from advising us on how best to present and price our house to finding the perfect home for us, which ticked all the (many!) boxes, as well as keeping us calm during the inevitable stressful moments. We wouldn’t hesitate to recommend him wholeheartedly to anyone looking to buy and/or sell. Thank you so much for all your help, Mark and team!

James · 16 March 2026

★★★★★ 5/5

Google

Mark and his team were fantastic throughout. We originally bought our first home through him and had such a positive experience we immediately knew we would hire him when we went on to sell - and we are so glad we did! Him and his carefully selected team made the process very smooth and personalised. Mark always updated us immediately and was easily contactable whenever we had questions. He was proactive and professional, and I would recommend him to anyone and everyone!

Emma · 16 December 2025

★★★★★ 5/5

Google

I have never sold a house in the UK before and felt in very safe hands with Mark and his team. Everyone was incredibly professional, helpful and caring with every detail from the beginning to the end. I appreciated the frequent updates and quick replies. The sales brochure was of very high standard and clearly was one of the reasons why the house sold so quickly. From putting it out to market to exchange, it was only 10 weeks. We had already bought the house through Mark and were so happy with him that we only wanted to work with him for the sale. I would definitely recommend him and his team.

Stefanie · 16 December 2025

★★★★★ 5/5

Google

We recently purchased our home through Collins Estate Agents and honestly couldn’t recommend them more highly. From our very first viewing to completion, Mark and his team were absolutely fantastic. Their communication was clear, prompt, and reassuring throughout what can often be a stressful process. They kept us updated at every stage, were always available to answer questions, and went above and beyond to make sure everything progressed smoothly.

Sophie · 16 March 2026

★★★★★ 5/5

Google

Mark and his team made the purchase of our house seem effortless. Fantastic with communication, and always prepared to go above and beyond to answer our queries. Even answering one email on a Sunday, which wasn't necessary, but appreciated nonetheless! Thanks Mark, we'll definitely be recommending Collins.

Alex · 16 December 2025

★★★★★ 5/5

Google

We chose Mark to help us because he works independently from large chains. We wanted an experienced sales agent who could work closely with us and know every detail of our home and its sale. We were pleased that Mark handled the viewings directly which, we believe, helped us secure an offer on our property within a week. He produced very good quality advertising for our old house including social media. Throughout the sale Mark kept us informed of its progress and worked hard to keep the process running smoothly. We highly recommend Mark to anyone looking to buy or sell a home.

Ant · 4 December 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Mark Collins Independent Estate Agents, and I can't find enough words to describe how professional and friendly he is. Mark went above and beyond to help us buy our new house. His dedication, expertise, and personalized service made the entire process smooth and stress-free. He was always available to answer our questions and provide guidance, ensuring that every step of the way was handled with care and attention. I highly recommend Mark for anyone looking to buy or sell a property. He truly is an incredible person to work with! Thanks Mark Rebar & Amal

REb · 20 November 2024

★★★★★ 5/5

Google

I cannot recommend Mark and his team enough! We were first time buyers so the process started to feel very overwhelming very quickly but of all the estate agents we met with, Mark was the one who we felt we could trust and who genuinely …

Will · 16 November 2025

★★★★★ 5/5

Google

Our experience with Mark was excellent. He was attentive from the start, arranging a viewing within hours of our first call. He was knowledgable about the house and the area in particular. He was easily contactable through the legal process and would always take a call to answer any queries, even in the evenings. Would highly recommend, so much so that when we come to sell our house (hopefully not too soon) he’ll be the first person we call!

Henry · 10 October 2024

★★★★★ 5/5

Google

We recently had the pleasure of working with Mark and I am beyond impressed with the level of service, expertise, and professionalism he provided throughout the entire process. He sold our much loved home and found us our dream property. From the very first meeting to the final closing Mark exceeded all our expectations and made what can often be a stressful experience, remarkably smooth and enjoyable. His attention to detail and dedication to finding the perfect property for us was evident at every step and we are so grateful. Mark was always available, whether it was through a quick text, a detailed email, or a phone call. I never felt out of the loop or uncertain about what was happening. His commitment to our best interests was clear, and we always felt like a top priority, even though I knew he had other clients. Mark’s warm demeanour and genuine enthusiasm for helping people find their dream homes are truly refreshing. Mark is the epitome of what a great estate agent should be, and I am incredibly grateful for the outstanding service he provided. He has earned a client for life, and I will undoubtedly be referring friends and family to him for years to come. Thank you for everything Mark.

Mika · 24 September 2024

★★★★★ 5/5

Google

We dealt with Mark for both a purchase and sale. He was professional, efficient, knowledgeable. He acts with integrity and we very much trusted his opinions and felt supported throughout the process. His team are also fantastic. Would highly recommend

Resham · 16 December 2025

★★★★★ 5/5

Google

Mark has been absolutely brilliant and his advice has been "spot on" all the way through. Having known Mark for many years we had absolutely no hesitation in asking him to help us with our current move. His advice on timing and presentation of our property prior to marketing was very helpful as indeed was his pricing strategy. He does not "over promise" but does deliver with an excellent service and prompt communication and realistic feedback. We set our parameters and were absolutely delighted with the outcome - many thank Mark!

Michael · 16 August 2024

★★★★★ 5/5

Google

Mark truly helped us sell our house, both quickly and at asking price. He was proactively involved throughout the process. We really liked the idea of working with a “local & independent” estate agent, in our view offering a better service and comparatively at a very fair price. It soon became clear when seeking our next property through other estate agents that Mark was very well known and respected within the industry. Knowledgeable, great communications, empathy, focussed, highly professional and friendly were all key strengths.

Mats · 24 July 2024

★★★★★ 5/5

Google

We can’t recommend Mark highly enough. We sold our home through him in order to relocate to another area, and the stresses that come with that sort of change were significantly eased by Mark’s expertise, experience, great communication, and …

Nicola · 16 November 2025

★★★★★ 5/5

Google

Mark is top class. He helped us out massively & was so knowledgeable, patient & reasonable the whole process. Really went over and above. Thoroughly recommend.

Tom · 16 March 2026

★★★★★ 5/5

Google

Mark and Nancy were a pleasure to deal with as buyers. All went through smoothly and we were kept updated at every turn. Would wholeheartedly recommend.

Max · 16 March 2026

★★★★★ 5/5

Google

Mark and his team helped me successfully sell my Guildford house, and I have no hesitation in recommending this independent agency. Mark’s many years of experience, his local knowledge, and his excellent instincts all stood out. Thank you for the responsiveness and personalised approach.

C · 16 September 2025

★★★★★ 5/5

Google

I was recommended to Mark by a friend of mine, who is a former estate agent owner in Guildford. He thought Mark would give me a more personal service compared to other local agents. After meeting Mark and two other local estate agents, my mind was made up about Mark. I liked his approach, honesty and professionalism. Mark embarked on selling my lovely home and came up with an amazing brochure which definitely helped to sell my home. Mark secured a purchaser really quickly which was a cash buyer which was great. Mark kept me fully informed at every moment of the sales process and was an absolute pleasure to deal with. I would highly recommend Mark to sell your home and would also contact him about acquiring one. Well done Mark and thank you.

Jeremy · 13 April 2024

★★★★★ 2/5

Google

Really disappointing experience with Collins Estate Agents, I arranged to view a property and Mark ran through issues with the house, informing me that the windows to the front would need doing, the bathroom was in need of renovation, and that the basement was unable to be considered a bedroom due to reduced headroom, but remarked that the house was "well-priced" and had had an abundance of interest as a result. My partner and I then drove for three hours to view the property, the agent that showed us round was pleasant and kindly informed us that we would be able to access a survey from a previous seller that had dropped out of the sale with "cold feet" due to concern about some damp conditions. It was heavily implied that this was as they intended to source highly moisture sensitive musical instruments in the basement, and the motivation for the price reduction was simply to ensure a quick sale. Following this, we were sent two surveys - one from the seller in April, and a second from the previous potential buyer in October, both surveys advise that the property has considerable woodworm throughout and advised some degree of works to address damp. Sadly, it seems that the 'potential' damp in the basement that the agent suggested was caused by the age of the property was, in the more recent survey, advised to be treated with over £27,000 of remedial works (excluding the cost of supporting building work) requiring the removal of the plaster, plumbing, electronics, and staircase from the basement, the treatment of most walls on the ground floor, and ceiling-to-floor rendering in two regions on the first floor. We viewed the property with an understanding it would need work, feeling confident that in disclosing the issues initially mentioned that surely those would be the most considerable ones that Collins was aware of. Unfortunately, the entire experience has left us with a bad taste and a lot of wasted time, I would expect better from such a highly rated independent Estate Agents, and will have to think again before viewing a property marketed by them in the future.

K · 16 December 2025

★★★★★ 5/5

Google

'patience is a virtue' .... Mark sold our beautiful town cottage home this year to what has been a rollercoaster journey, riding the wave of the challenges and achievements along the way. Always being available and finding the time for us - taking the stresses away from the process and allowing us to process and guide through the stages. He is honest and frank as his advice based on his thorough knowledge and experiences. However, with his expertise in the local market and the ability to filter and focus, with his calm head and tonnes of patience, Mark has enabled us to move into our new family home. We highly recommend Mark Collins whether you are buying or selling your home in Guildford. Truly an exceptional independent agent in more than the standard definition and meaning. Thank you Mark!

Drew · 28 June 2025

★★★★★ 5/5

Google

Mark was incredibly helpful and a pleasure to work with throughout the purchase of our home. He was proactive and diligent, ensuring that the entire chain progressed smoothly. Mark kept us informed promptly and professionally every step of the way. We highly recommend Mark to anyone looking to buy or sell a property in the Guildford area. His expertise truly made a difference in our home-buying experience.

Tom · 24 September 2024

★★★★★ 5/5

Google

Mark was brilliant throughout the sale of our flat. Our situation was complex but Mark expertly coordinated different people in the chain and managed difficult personalities. His experience and calm nature helped make a stressful situation that little bit easier and he went above and beyond for us. So much more than an estate agent - Mark clearly sees looking after clients and managing the whole process as a key part of his role. Would highly recommend.

Chris · 14 March 2024

★★★★★ 5/5

Google

Mark was fantastic from start to finish and we are so happy to of used him for our sale and purchase. Mark truly operates as an independent and provides a bespoke level of service you do not get from the run of the mill high street agents. He also has a thorough and in-depth knowledge of Guildford which is very useful. I cant recommend him enough!

Rob · 24 September 2024