Collins Independent Estate Agent Guildford reviews

★★★★★ 5/5

Google

If we could give more stars we would. Mark goes above and beyond any experience we've previously had in buying a property. We recently purchased through Collins and Mark will be the first person we contact when we come to sell. He has the perfect blend of professionalism as well as being down to earth and personable, making the process as stress free as possible. We wouldn't hesitate to recommend Collins and only have positive things to say through our experience.PositiveResponsiveness, Quality, Professionalism

Kathryn · 13 June 2021

★★★★★ 5/5

Google

The experience of buying our first home was made so much easier by Mark, he was really helpful and attentive throughout the entire process and put a huge amount of time and effort into making sure the sale went through as smoothly as possible. He was refreshingly honest about everything which made him stand out from other agents and you can tell the he really believes in the properties he is selling. We really hope that if we come to sell the house in the future that we could use Collins' excellent services!

Susie · 13 June 2021

★★★★★ 5/5

Google

We have recently sold our Guildford property with Mark and cannot recommend him highly enough. He offers a personal service from the beginning to the end of the process and we felt that we could seek honest advice at each stage. His experience with the property market was invaluable and he found the right buyers for our house. He certainly went above and beyond and kept us updated at every turn. It made all the difference in what can be a stressful process.PositiveResponsiveness, Quality, Professionalism, Value

Rachel · 13 June 2021

★★★★★ 5/5

Google

Mark was fantastic throughout our transaction, offering sound advice backed by excellent knowledge of the market and a truly personal service that was second to none. Overall I would highly recommend Collins Independent Estate Agent!

Lawrence · 13 June 2020

★★★★★ 5/5

Google

Mark has been fantastic support throughout the sale of our house. Excellent advice, always available when needed and ultimately achieved what we wanted to. You won't find an agent who knows the Guildford market better!

Richard · 13 June 2020

★★★★★ 5/5

Google

Mark secured our sale quite swiftly in a tricky market and it was a pleasure working with him. Good communication and invaluable assistance ensured the chain worked. Would highly recommend.

Charlotte · 11 January 2025

★★★★★ 5/5

Google

Collins isn’t what I would call your average estate agent. I swapped to Collins Independent Estate Agent after a disappointing three months with another well-known high street estate agent. From the moment I first met Mark, right through to completion, it’s been more like having a partner by my side than someone doing yet another house sale. Mark set out very clearly what he could do for me, and what would be involved start to finish. He clearly was very experienced and filled me with a lot of confidence right from the start. We picked out the best day for taking pictures of the house and all his suppliers were magnificent. They took the greatest care in what they did. The photographer did an phenomenal job and the brochure was very classy, clean and just overall fantastic. I couldn’t believe how amazing it looked compared to some of the high street chains which are considered most upmarket. In fact, the house I bought was from such an agent and my brochure from Collins was miles ahead of it. I’ve kept it as a souvenir of my previous house. I also found Mark Collins to be an exceptional sales person; by which I mean he’s not pushy, or complacent, on the contrary he spent a lot of time with each person or family visiting, going above and beyond to fit into their and my schedule and took his time talking about the house, and the surrounding area, being impressively knowledgable and experienced. He is simply a very trustworthy person and people sense this. Again, I cannot express the difference with other estate agents (I saw loads looking at houses); he wanted to be there and he wanted to help sell it. He also invested in technology so I got an update straight away via email about how the viewing went, which was really appreciated. He managed to get me 3 offers straight away where others couldn’t, and I sold my house for the asking price - in this current climate I was thoroughly impressed! He then helped me through every bump on the buying process with a lot of calm and good humour, regularly checking in with me and checking if I needed anything, even offering to negotiate on my behalf for my buying a property! Really went beyond what I was was expecting. When we hit a bit of a snag he helped think of solutions and suggestions and worked these through with my buyer’s conveyancer, when I asked if he could. He even checked before completion if I needed any builder or decorators and that he could suggest someone. I just noticed I wrote “we hit a snag” above and that’s the essence of it all. Collins Independent Estate Agents really understands that when you sell a house, above all, it’s about people, and it’s not just some bricks but your home and your life you are moving. I really felt they were in it with me, and we partnered up to make it happen. I’m not being paid in any way to write all this, and my sale has gone through so I don’t have any pressure to either, but I will genuinely always be grateful for their help and support through an emotional sale. I couldn’t recommend them enough - I would say try it out, it’s way beyond what you would expect or have experienced before in the estate agent field!

Elise · 13 June 2020

★★★★★ 5/5

Google

Mark Collins offers a very personal service and is very active and helpful during the selling process. He is extremely professional in every aspect and keeps you informed of all activity. I was somewhat apprehensive when I first decided to go to market as I had been in my property for over 40 years but right from the day Mark walked through the door I was filled with confidence and he proved to be an excellent choice. Collins Independent Estate Agent will always help you through the minefield with a pleasant and professional attitude and I do not hesitate in giving my recommendation to use this first class operation.

Brian · 13 June 2020

★★★★★ 5/5

Google

Mark was friendly and communicative throughout the whole process, very easy to work with and we always knew where we stood.

Thomas · 13 June 2022

★★★★★ 5/5

Google

Excellent service, Mark went above and beyond to help us.

Charlotte · 13 June 2023

★★★★★ 5/5

Google

Excellent working with Mark, would highly recommend.

Sam · 16 September 2025

★★★★★ 5/5

Google

Fantastic service! Mark worked tirelessly to secure a sale for us. Great communication and feedback before and after every viewing. He helped us navigate the stress of completion with humour and practical advice. Highly recommended - Mark knows the Guildford area market inside out.

Matthew · 13 April 2024

★★★★★ 5/5

Google

I was buying and selling my house at the same time through Collins Estate. I found Mark very helpful and professional. He knows Guildford well which is a bonus if anyone is planning on moving to Surrey . I think having an independent agent made the whole experience less stressful and I definitely benefited from good advice.

Bogumila · 13 June 2023

★★★★★ 5/5

Google

Mark has sold many houses for me over the years. He has achieved the asking price (or very close to it) every time. I have no hesitation in recommending him to anyone thinking of selling. He understands that each sale is important to each vendor and makes sure that things proceed smoothly. He also has the experience to see potential issues well in advance so that there are no unnecessary delays. I have not moved for a few years, but when I do I will sell through Collins Estate Agents!

Greg · 14 June 2019

★★★★★ 5/5

Google

The entire process with Mark was smooth and supportive throughout. I wouldn't hesitate to recommend Mark to sell a property and will definitely use him in the future.

Kelly · 25 October 2020

★★★★★ 5/5

Google

Mark's approach is always highly professional and personal. I would recommend Mark Collins Estate Agents their knowledge of the housing market is second to none.

Dan · 13 June 2021

★★★★★ 5/5

Google

Mark has recently helped us to sell our home. He was great throughout the process; he was really transparent with the pricing structure and marketing campaign; he gave us a good understanding of who he was bringing round for viewings; he provided us with immediate and thorough feedback; and kept us updated throughout the sales process. He achieved a quick sale and we had every confidence in him.PositiveResponsiveness, Quality, Professionalism, Value

Tim · 13 June 2021

★★★★★ 5/5

Google

I would highly recommend Collins Independent Estate agents. The owner Mark Collins has in depth property marketing and Guildford area knowledge. This means he is able to present properties in the most appropriate way and find/identify sound buyers. Communications with Mark are always comprehensive and responsive. An estate agent with a genuine personal touch such as Mark can make all the difference in a successful property sale.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 13 June 2021

★★★★★ 5/5

Google

Overall great experience with Mark. I don’t think I have anything negative to say really. Our first house purchase went smoothly due to his help. He was always updating us on where we are with the chain and he was very accommodating. As first time buyers we had a lot of questions but he was very patient in answering all of it. Overall great service!PositiveResponsiveness, Professionalism

Sarah · 25 October 2021

★★★★★ 5/5

Google

We bought a house via Collins Independent Estate Agents. Mark Collins was very attentive, informative and on top of things. He really helped make the experience very smooth for us!

Cristina · 24 July 2024

★★★★★ 5/5

Google

Mark's intimate knowledge of the Guildford property market together with his vast expertise proved invaluable in the successful completion of my sale. He was proactive throughout the process, kept me informed and remained patient and calm at those tricky moments! I'd happily recommend Collins Independent.

Andrew · 13 June 2023

★★★★★ 5/5

Google

Words are certainly not enough to express our gratitude. Mark's extensive experience and most importantly, care made our wish come true. We've finally got our dream house! He's highly efficient, proactive and very approachable in the meantime. Communication with all the parties was seamless and fast. By far best best estate agents experience we had!PositiveResponsiveness, Quality, Professionalism, Value

Tatiana · 13 June 2021

★★★★★ 5/5

Google

Mark Collins delivers all you would want from an estate agent and more. He is friendly, accessible, and explains everything clearly. We found him to be very much ‘on the case’ at all times. We would highly recommend him.

John · 13 June 2023

★★★★★ 5/5

Google

I went to mark as I liked the idea of an independent estate agent. And he did not let us down. He acted with honesty and integrity through the entire process. I would definitely use him again.

Mike · 13 June 2023