Trusted Agent profile · Guildford
★★★★★
164 reviews across 3 platforms
Parallel House, 32 London Road, Guildford, GU1 2AB
Collins Independent Estate Agent's office in Guildford, at Parallel House, is rated 5.0 out of 5 across 164 reviews on three platforms, including 162 Google reviews rated 5.0. It won Gold in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Collins Independent Estate Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
GoogleIt was a pleasure to buy my first house through Mark, he was always helpful and responsive. If I wanted to sell (hopefully not for many years), I would definitely give him a call.
It’s a lovely first home Kris. I’m so pleased you bought it. Best wishes, Mark
5/5
GoogleMark helped us to sell our Guildford Victorian property, despite being in the middle of the global pandemic, and us having to change the property we were buying halfway through the process. He was always patient and able to offer informed advice. Highly recommended.
Thank you so much Tim. I hope the new house works out well for you all. Best wishes, Mark
5/5
GoogleI wouldn’t hesitate in recommending Mark to anyone looking to sell or buy a property in Guildford. He’s incredibly knowledgeable, always contactable and proactive throughout every stage of the process. He dealt with our sale brilliantly. He’s also a great guy to deal with!
Thank you Jamie. It's been a pleasure and we finally got there. All the best, Mark
5/5
GoogleGreat service from Mark from start to finish. Would highly recommend.
Thank you James. I hope the move all went smoothly. All the best, Mark
5/5
GoogleI have worked in partnership with Mark for over 20 years and without hesitation can say that I have found him to be one of the most approachable, straightforward estate agents I have ever met. His advice has always been friendly yet professional and incredibly knowledgeable……a highly recommended agent in the Guildford area.
Thank you! Your kind words are greatly appreciated.
5/5
GoogleWe have had a rollercoaster journey with the purchase of our new home, but it has been a delight to work with Mark the whole way though. He has always been very helpful and responsive, and made a challenging process that bit smoother.PositiveResponsiveness, Professionalism
Thank you Emily. It certainly was a rollercoaster but we did it ! Looking forward to handing over the keys. Best wishes, Mark
5/5
GoogleNavigating your way through buying or selling a home can be incredibly stressful, during these times you need honesty, clarity and an estate agent who understands and acts on your needs throughout the whole process. I am delighted to have experienced all of the above through Mark Collins.
Dear Jonny, Thank you and I am so pleased to have been of service. Its a lovely home you have purchased. Best wishes, Mark
5/5
GoogleWe have been delighted with Collins Independents Estate Agents' professional approach. Excellent communication, helpful and they found a serious buyer very quickly. I wouldn't hesitate to recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Marie. Lovely to hear. Best wishes, Mark
5/5
GoogleMark's handling of the sale of our house was excellent. He went above and beyond our expectations. We thoroughly recommend his personal service.
Thank you Margaret. That’s lovely to hear. Best wishes Mark
5/5
YellFantastic
Just one word to explain how good this company is, Fantastic. I had 3 offers within a few weeks. They kept me informed at all times e.g. how the viewing went, the next stages, and who they thought would be best option. I would not hesitate recommending this company to anyone else.
5/5
GoogleWe had such a great experience buying through Collins, the whole process was smooth, friendly and professional ! We highly recommended to anyone buying or selling please use Colins Estate Agents. A+ from start to finish !
Thank you Dean. You've bought a lovely home. Delighted you have been happy and thanks for being a brilliant buyer.
5/5
GoogleHighly recommended! An excellent job from start to finish, but I particularly appreciated Mark's work in keeping things on track between sale and completion.
Thank you so much Rosemary. Pleased to be of service and delighted we got you on the move ! Best wishes, Mark
5/5
GoogleA VERY OPEN AND HONEST APPROACH WHICH IS REFRESHING COMPARED TO OTHERS. A TRUE PROFESSIONAL BACKED UP BY MANY YEARS OF EXPERIENCE SELLING IN AND AROUND GUILDFORD.
Thank you Anthony. Glad it's all worked out for you. It's a great house.
5/5
GoogleExcellent, professional service. Communication was always prompt and easy. The whole process of moving house was made as stress-free as possible from start to finish. Highly recommend.
Its been a pleasure Catherine. Thank you for the business!
5/5
GoogleMark's was a great communicator, honest and super responsive whenever we had questions throughout the home buying process.PositiveResponsiveness, Professionalism
Thank you Ashleigh. It was a pleasure helping you. Best wishes, Mark
5/5
GoogleExcellent service throughout the process of buying a flat. Would highly recommend.PositiveResponsiveness, Professionalism
Thank you Ben. It's a lovely home you have. Best wishes, Mark
5/5
GoogleHighly efficient, professional and polite. An overall excellent service.
Thank you Joe. You have a lovely home.
5/5
GoogleFabulous professional service would recommend!
Thank you Charlottte. Exchanged and completed in under a month. I hope you’re very happy in this lovely home.
1/5
TrustpilotWorst estate agent in guildford by far.
5/5
GoogleRating only, no written review.
Thanks Sophie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Collins Independent Estate Agent's Guildford office has 164 reviews across three platforms: 162 on Google, 1 on Yell, 1 on Trustpilot.
Collins Independent Estate Agent Guildford is rated 5.0 out of 5 across all 164 reviews, and 5.0 out of 5 on Google from 162 reviews.
Yes. In The Trusted Agent 2026 awards: Collins Independent Estate Agent, Guildford won Gold.
Collins Independent Estate Agent Guildford, Parallel House, 32 London Road, Guildford, GU1 2AB.
