Bourne Estate Agents Guildford reviews

★★★★★ 5/5

Google

Fantastic And an incredible experience highly recommended Bourne Steve Ryan and his team J Garner

Dash · 15 December 2023

★★★★★ 5/5

Trustpilot

Michael

Michael the guy I worked with was very articulate and a helpful, nice man.

Jacob · 8 November 2025

★★★★★ 5/5

Facebook

All the team particularly Rebecca were extremely helpful with a difficult move. The open day was a huge success and that was down to Bourne being vigilant and understanding to my mother's needs. secured well over the asking price and mediated between both parties and Solicitors, keeping up constant communication. Many thanks to all the team particularly Rebecca. Debbie W

Debonair · 6 December 2022

★★★★★ 5/5

Facebook

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Akani · 16 March 2023

★★★★★ 5/5

Google

I’ve just bought a house recently through Bourne estate agents and I can’t even describe how fantastic and easy they made the whole process. Chris in particular really outdid himself when showing us round houses. Can’t thank you enough

Savannah · 30 January 2025

★★★★★ 5/5

Google

Dave And Jim were always responsive to our calls, always ready to get involved in respect to getting the solicitors into gear, or the seller. Also always prepared to make a plan when we wanted to go see our prospective property and always available to give us advice. Kept us calm when at times we thought our deal would fall through! Great working with Bourne, Dave& JimPositiveResponsiveness, Quality, Professionalism, Value

Ross · 21 July 2021

★★★★★ 1/5

Google

Avoid at all costs - edit - in response to the reply 1.it really doesn't surprise me that you don't know who I am seeing as you don't even have our communications on file and I've had to supply evidence of things that your company have said to us. We first moved in in 2020 and were promised a deep clean, this was not done. We were then living here during an expired gas safety certificate. We have supplied evidence that the contract has been broken in multiple clauses. We have asked to terminate our contract a few months early and now suddenly contractors are coming out to look at the issues, multiple parts of our contact have been broken and on top of that they have since on radio silent on me not responding to any emails. Communications suck and it's very clear this company only cares about the money they get and not the tenants that live in their properties.

Iris · 13 June 2022

★★★★★ 5/5

Google

I have just exchanged contracts on my new home which was a nail-biting race to beat the stamp-duty holiday deadline. I have had the pleasure of dealing with David Lowther and Jim Norman at Bourne for the property I am purchasing, they have been outstanding. Full disclosure.....after being unimpressed with the last estate agents I had used, I had chosen to go down the online agent route for my sale and this has been fine. But, the experience I have had with Bourne has really impressed me and without doubt they will be my first call whenever I move again....hopefully not too soon though! Honestly speaking, I did not think I had too much hope of getting to exchange/completion before the Stamp Duty holiday ended but Jim at Bourne had a superb way of chasing up the party's involved at the right time and in the right manner to keep things moving along to a timely conclusion. I am very grateful for the professional and courteous service I have received through what is a super-stressful time. I would happily (and enthusiastically) recommend Bourne to everyone I know!

Brian · 13 June 2022

★★★★★ 5/5

Google

A very professional approach from the outset. From the moment that I engaged Bourne Estate Agents to handle my sale they acted extremely professionally all the way. From marketing my house, through handling all the viewings to acceptance of offer and to exchange of contracts everyone at Bourne who was involved in the process kept me fully informed and updated me all the way through. They have a very friendly team who all worked with me throughout the process and particular mention to Jim Norman for his personal approach. I would highly recommend Bourne Estate Agents.

Michael · 13 June 2022

★★★★★ 5/5

Google

All staff at Bourne Estate Agents Guildford are first class. Their communication skills and efficiency certainly gets five stars. Under the helm of David Taylor Bourne they are the top agent in Guildford without doubt - motivated, knowledgeable, quick as lightening in response and excellent attention to detail. My sincere thanks to all staff for such outstanding service they offer to Landlords and no doubt in sales as well.

Claudette · 13 June 2023

★★★★★ 5/5

Google

Kathryne, my agent was super helpful every step of the way. As a grad student here, renting a house in the UK is an overwhelming process with lots of paperwork but the folks at Bourne were there to answer every question even at late hours in the evening. They made the move in super smooth and I’m glad I was able to use their services. 10/10 recommend!

Sai · 18 July 2023

★★★★★ 5/5

Google

Apppointed Bourne as letting agent because I was impressed by Caitlin and Kathryne. Kathryne looked after the day to day matters and was excellent in providing detailed updates of viewings and potential tenants. She represented the property well to prospective tenants and always had my best interest in mind. I appreciated her efforts and will follow her where she will be the next time I need an agent.

Dd · 13 June 2023

★★★★★ 5/5

Google

Bourne offered a great service, lead by Kathryne. We had a property that was difficult to market due to the current tenancy but the team did a great job and managed to rent the property after the first viewings. Would highly recommend them for their professionalism and total understanding of the market

Anne · 11 August 2025

★★★★★ 5/5

Google

It really helps us to find a very good house to rent .

Mark · 16 October 2025

★★★★★ 5/5

Google

Excellent service from Bourne's Guildford office - both in selling, and viewing potential properties; Alex, Tom, Jim, David, Regina and Amelia, Susie, Sarah - we appreciated you all! Friendly, efficient and responsive at all times; the problems within the chain were not of their making and we couldn't have asked for more effort in trying to keep the whole thing on the road. Highly recommended. Thankyou!

Rowena · 13 June 2023

★★★★★ 5/5

Google

Thank you very much Kathryne Hopkins for your great professionalism, hard work and diligence in securing us a perfect home. Thank you for constantly keeping us informed throughout the application process, everything went smoothly. We are extremely happy with the service we received and the home we have. Keep up the great work and we definitely look forward to work with you in the future.

Delphin · 13 June 2023

★★★★★ 5/5

Facebook

I would highly recommend the Bourne estate agents. Roanna was extremely helpful and always went the extra mile to help us through our buying process. She was constantly keeping us up to date and so thorough, well mannered and genuine. We want to thank Roanna and the Bourne estate agent for making our first buying experience so positive and efficient.

Tom · 4 May 2022

★★★★★ 5/5

Google

I have been with Bourne for 2 years and I can't leave without saying that Wendy Tipler has been an absolute godsend. She has been responsive and supportive in the management of my former property. Professional, and often the voice of reason in navigating any difficulties that arose. We are very grateful to have had her as our agent and wish her well with thanks.PositiveProfessionalism

Ms · 25 June 2021

★★★★★ 5/5

Facebook

Bourne estate agents are just great with their expertise and advise being very transparent from start to the end of our completion process. Very much trusted for their manner in which they conduct business. Thanks to Jim and his team for the support you gave us in our first time buy.

Mullani · 22 February 2023

★★★★★ 1/5

Google

While the Agency provided for a good viewing experience of the properties, they were unprofessional and biased in their dealings between landlord and tenants. The agency did not defend the tenants rights and rarely upheld its role of tertiary party. This manifested particularly in the form of the agency ignoring breaches of contract done by landlords (landlord entering the premises without notice and readjusting the furniture to her liking whilst also going through multiple bedrooms/closets). If your tenants rights are to be upheld, as a former tenant, I do not suggest hiring the services of this agency.NegativeProfessionalism

Giovanni · 13 June 2021

★★★★★ 5/5

Facebook

Gemma was amazing from start to finish. We had a nightmare with the chain below us but Gemma went out of her way to ensure the exchange happened when it did. Professional, polite and above all else, cared! Thank you for everything you have done for us Gemma, we now have our dream home that we were in danger of losing!

Scott · 14 October 2021

★★★★★ 5/5

Facebook

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Young · 17 March 2023

★★★★★ 5/5

Google

David Lowther helped me with the purchase of my first flat. As a first time buyer the whole experience was really smooth thanks to David who was always present and helpful with excellent communication skills, professionalism and availability on quite busy times! A big thank you to you David and will definitely recommend you and your team to everyone!PositiveResponsiveness, Quality, Professionalism, Value

Eddy · 13 June 2021

★★★★★ 5/5

Trustpilot

A big thank you to Alice and Chris for…

A big thank you to Alice and Chris for helping us find a home, we had so many questions and they had so much patience! Thank you for your amazing service !

John · 18 April 2024