5/5
GoogleMy agent Rakeem was super helpful throughout the whole process and ensured i found the perfect home to let! Would highly recommend
Trusted Agent profile · Greenwich
Mann Woolwich Sales reviews in Greenwich
★★★★★
473 reviews across 2 platforms
1 Thomas Street, London, SE18 6HL, Greenwich, SE18 6HL
Mann's office in Greenwich, at 1 Thomas Street, is rated 3.5 out of 5 across 473 reviews on two platforms, including 243 Google reviews rated 4.6.
Reviews
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent professional service received from Gladys. She is the best mortgage advisor I would recommend everyone. She was very helpful and quick to respond to all of my queries & requests. I’ll definitely back with her to get my next mortgage. Thank you Gladys
Agent replied · 24 October 2024
Thank you for your 5* review and kind comments. It's good to know that you would recommend Gladys. Kind regards, Mike.
5/5
GoogleVery good customer service from our first viewing right through to moving in. The process was smooth and hassle free. Jeffrey was a great help from the start, easy going and honest. He ensured our every query was answered too. We love our new home, thank you!
Agent replied · 24 October 2024
Thank you Ayo and Debbie for this wonderful 5* review about our Mann branch in Woolwich. I am pleased to read that Jeffrey was great in making the process as smooth and hassle free as possible. Best of wishes in your new home, Scott.
5/5
GoogleBest team ever, they made renting so easy and so diligent in their dealings
Agent replied · 22 November 2025
Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team
5/5
GoogleVery good service from Jeffrey and the team. Jeffrey dealt with our application very efficiently, kept us updated and was very friendly which made the experience less sttessful. We've just moved and are now settling in. Thanks Mann for making sure everything goes smoothly. Highly recommend.
Agent replied · 11 January 2025
Hi Waiki, Thank you for the great recommendation! The Mann Countrywide team in Woolwich are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. I will make sure you lovely comments are passed on to Jeffery and the entire team at the branch. Kind Regards.
2/5
TrustpilotAvoid. Sharks.
Fine during tenancy, not specifically great, but not head-against-wall territory like some agents of the past. The issues, however, came up around release of the deposit. On the day we moved our landlord instructed full release of the deposit following her own inspection. Mann kicked around the email between three or four people for 6 weeks with zero action. I must have called 20+ times and went through the same spiel with different members of staff. Eventually our landlord got involved, shocked Mann had flat out refused to repay nearly £2000. They fairly quickly then expedited things, and it took (only) another ten days to recover the money.I take two things from this:1. Mann prioritises landlords over tenants. As renters you’re considered bottom feeders by this company.2. In this new era of high interest on savings, it’s their policy to sit on your money as long as possible in their bank account, harvesting interest off the combined value of thousands of tenants, which equals millions of pounds. Clever and very, very sneaky.
5/5
GoogleThanks Ravina Fermah for your professional support in finding a nice and cosy home to rent. This was my first time with this agency, but honestly I was happy with how quick I got the keys in hand.PositiveQuality, Professionalism
Agent replied · 11 January 2025
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleLooking for a property was made so simple and easy for me and my partner, professionalism throughout the whole process, want to thank Millie who helped make the journey a smooth onePositiveQuality, Professionalism, Value
Agent replied · 24 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotThis company keeps spam calling me…
This company keeps spam calling me asking if i have any properties to sell or let. Literally calling me every day, I have blocked their number. Guy on the phone sounds like a road man too, not exactly a professional impression.
1/5
TrustpilotAvoid
I went for a property than they not say was a repossession … all damadged than the day to do a offert the value increase of 10.000£ and when I ask for a loot legal Info on the property everyone disappear they only want cash buyer than all they’re company of mortgage contact me to try to move my choice on property 4 time more expensive I not racomande at all. They was not professional at all
1/5
TrustpilotRooooll up Circus is in Town!
Rooooll up! Rooooll up!! the circus is in town! Ashford town! This branch and service is so bad you would think you are being set up on candid camera to test your patience with all the errors.Forgot keys to the house for viewings, got calls to ask for feedback on viewing MY OWN HOUSE, sign placed outside my home when instructed not to for personal reasons.No response to emails , oh and feedback from people who cancelled and feedback a week AHEAD of a viewing! wow crystal balls really do exist! Terrible advert got the description wrong and did not change it and even argued about the lay out of my own home! Avoid them like a disease! two months of hell with them. So Mann.. Your’e Fired!!
5/5
GoogleSally and Ravina were brilliant, even though there were a number of challenges with prospective buyers along the way. They were efficient, friendly and returned all my calls - and they got the price we wanted for the property. Highly recommended.
Agent replied · 24 October 2024
Really great to read another 5* review for our Mann branch. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.
1/5
TrustpilotEstate Agent to avoid
Avoid North End branch of this outfit if they refer you to use their Solicitor based 100 miles away, Convey Law Ltd who will pay them an introduction fee, they are useless and will probably leave my tenant who is trying to buy a property homeless. Because this firm of referred solicitor by Mann and Co who have now washed their hands of the situation . It will know doubt leave my tenant will a larger bill.
5/5
GoogleGladys was excellent and professional during my search of a property and securing a remortgage after the intial 2 years. The process was smooth and she communicated everything well to us. I will recommend her always to anyone looking for a mortgage.
Agent replied · 24 October 2024
Thank you very much Kevin for such a great review and recommendation. It is great to read that Gladys was able to support you during the process. I will make sure i share this review with Gladys and the entire team at Mann, Woolwich branch. Kind Regards, Sarah
1/5
GoogleIncompetent. Booked a viewing only to be told address was wrong on their website and was actually 30 mins away. Called 7 times (40 minutes before arranged viewing) before they answered the phone. Then travelled to viewing only to be ignored again. Just avoid these time wasters.
Agent replied · 24 October 2024
Hello Chris, I'm truly sorry to hear about your experience and the inconvenience it caused. Please contact us at review@countrywide.co.uk so we can address this matter further. Kind regards, Lucy, Customer Relations.
5/5
GoogleRavina helped us move quick in a beautifully renovated flat and in a lovely neighbourhood! I love how quiet it is, especially when i am coming back from work I recommend Ravina!
Agent replied · 24 October 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThe team at Mann really did everything they could to accomodate my situation and made what is generally regarded as very stressful situation so easy that at no point did I feel any stress at all. Even when there were issues, as there inevitably are with these things, they kept me in the loop at every step and usually phoned not with a problem but with an explanation and a solution ready to go and only needing me to OK it. Whilst I obviously cannot speak for Mann as a whole, the team in the Woolwich branch have been nothing but a credit to their company and I wouldn't hesitate to recommend them.
Agent replied · 24 October 2024
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
1/5
TrustpilotPlease do not even consider using Mann…
Please do not even consider using Mann Countrywide for your property. Mine was completely trashed by a tenant with Mann Countrywide supposedly acting as my managing agents. Even worse, I found that the guarantor, accepted by Mann was an Irish citizen, so I can’t sue for repairs. They are without doubt the most ineffective, uncaring and unprofessional company I’ve ever had the misfortune to work with. Stay clear!
1/5
TrustpilotPOOR COMMINUCATION AND SERVICE MANN WOOLICH
THIS IS THE WORST SERVICE WE RECEIVED BY A LETTING AGENT. MANN COUNTRY-WIDE LETTING SPECIFICALLY WOOLICH AND MANAGER FAWAZ DA SILVA (LETTINGS MANAGER ) AND MICHEAL IBE (LETTINGS NEGOTIATOR). WE LEFT A DEPOSIT WITH THE AGENCY AND WERE TOLD THAT WE WOULD BE RETURNED OUR DEPOSIT IF THE LANDLORD PULLED OUT OF THE AGREEMENT. WITH A SURPLUS OF EVIDENCE SUPPLIED CONSISTING OF PROOF OF CCJ DISACOSIATION AND PROOF OF AFFORDABILITY. ACCORDING TO HOME-LET THE INFORMATION WE PROVIDED WAS SUFFICIENT ENOUGH HOWEVER MANN COUNTRY IS REFUSING TO SHARE REASONS AS TO WHY THEY DO WANT TO PROCESS OUR APPLICATION ALTHOUGH SHOWING ELIGIBILITY. WE ARE SEEKING A FULL REFUND THAT THEY REFUSE TO GIVE BACK.
5/5
GoogleMillie has been very helpful, friendly and professional from the get go and has made the renting process go smoothly. We really appreciate it!
Agent replied · 24 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
TrustpilotLaura and the team at the Locks Heath…
Laura and the team at the Locks Heath branch were amazing from start to finish of our purchase. They kept in close contact throughout the whole process of purchasing, moving house is always a stressful process but the team eased that pressure.
5/5
Googlei have only positive things to say about Mann Estate and letting Agents . i dealt with Jeffrey who was such a trooper, he went above and beyond in getting all my queries and issues sorted.
Agent replied · 24 October 2024
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
5/5
GoogleThis is the best housing agency i have ever seen in london , they are really intentional about what you want and very patient and approachable . A very big cheers to jessica , she was the letting agent that attended to me, she understand her job very well.
Agent replied · 24 October 2024
Thank you so much for your kind words, We are thrilled to hear that you had a positive experience with Jessica and that she was able to assist you effectively. We strive to provide excellent service to all our clients, and we are delighted to know that we met your expectations. If you need any further assistance, feel free to reach out. Thank you for choosing Mann Sales and Letting Agents Woolwich!
5/5
GoogleVery happy with Manns wonderful responsive service! Jeffrey was very proactive and found me great tenants within a week after the property had been on the market with another agent for a while. Would definitely recommend Mann and Jeffrey in particular.
Agent replied · 24 October 2024
Good morning Rosie, thank you for taking the time to leave us a 5 star review, it is lovely to see that you have received such great service. I will ensure this is passed on to the relevant manager so they are aware of your great review of the Branch. Many Thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Mann Woolwich Sales
How many reviews does Mann Woolwich Sales have?
Mann's Greenwich office has 473 reviews across two platforms: 243 on Google, 230 on Trustpilot (across the whole business).
What is Mann Woolwich Sales's rating?
Mann Woolwich Sales is rated 3.5 out of 5 across all 473 reviews, and 4.6 out of 5 on Google from 243 reviews.
Where is Mann's Greenwich office?
Mann Woolwich Sales, 1 Thomas Street, London, SE18 6HL, Greenwich, SE18 6HL.
