Mann Woolwich Sales reviews in Greenwich

★★★★★ 5/5

Trustpilot

Highly recommended as a friendly, approachable and professional agency

Mann Waterlooville have recently sold my BTL property during Covid.After a bumpy start where the valuation was over optimistic (I said at the time I thought it was too high) the property sold after I reduced the price twice in 2 weeks. I developed a really good rapport with Di Furmedge, who wasn't my initial contact.Once the offer was accepted Di kept the ball in the air through the rest of the process, relentlessly pursuing both sets of solicitors and the buyer to ensure all the paperwork came together and kept communication open throughout. Katie too kept in touch and they were both extremely flexible, professional and thorough. Nothing was too much trouble.I opted to use Mann Countrywide panel of solicitors, and was initially a bit concerned as this was an Online portal - this proved to be an extremely good move. Everything was uploaded and viewable in the documents area, there was a great timeline to follow progress and a nice messaging centre for any questions or queries, manned by real people, not robots!The entire process from instruction to completion took a week under 4 months.An excellent outcome more especially during these really awkward trying times. Viewings were never refused nor a problem.Highly recommended as a friendly, approachable and professional agency.

Kay · 17 November 2020

★★★★★ 5/5

Google

I have just rented a house with Mann. The process was very professional and hassle-free. Mr. Da Silva was very approachable and help me and my wife make the right decision. I just have to thank the agency and Mr. Da Silva. I can't recommend them highly enough.

Guilherme · 25 October 2020

★★★★★ 5/5

Google

This is a very good letting agency with highest customer service quality. Ravina is the best at what she does when things looked impossible she’ll make it possible make sure to find her at Mann Estate she’s the real deal!PositiveResponsiveness, Quality, Professionalism, Value

Mohamed · 25 October 2021

★★★★★ 1/5

Trustpilot

Shame you can't give no stars

Shame you can't give no stars. Our tenancy through them was a nightmare from start to finish. The staff are inexperienced and naive, & lost us a tenancy due to inflexibility. The tenant they did gain left after 4 months with zero notice, it took 6 months to get the deposit back, as rent owing, us chasing at every step. At which point they had the cheek to deduct £78 for a tax service we have no need of and which is for the financial year after we left them. There was also damage done but not enough deposit to cover it. Having read a comment by a previous landlord, we agree, I'm not sure that Manns tenant checks are worth anything at all.

Teresa · 16 September 2020

★★★★★ 5/5

Google

Had a smooth and easy experience with the Mann team. Silva is a dude and got us set up without friction. We got given some options we weren’t expecting when another flat in the building became available. Now we’re living in this flat and very very happy.

Nathan · 25 October 2020

★★★★★ 5/5

Google

Ravina was great in helping us view and secure our new flat. She explained everything clearly and put any of our concerns at ease! She was really helpful all round and would definitely use her again given the chance. Thanks Ravina! ☺️

Steffen · 25 October 2021

★★★★★ 5/5

Google

It was a great experience. Especially because of Raihan who made it extremely easy. He was extremely understanding and polite. I was a first time mover and I had no idea about anything but he was really helpful. He explained everything and even gave me his personal number where I could text him and he would always reply. If i'm moving again, Raihan will be the first one I call.

Manir · 25 October 2023

★★★★★ 5/5

Google

The level of service which Silva and the rest of the team give is both friendly,efficient and professional. Meeting and sourcing contractors at our property to enable a smooth transition for letting again. I would certainly recommend Silva and colleagues to help with all letting needs.

Steve · 25 October 2020

★★★★★ 1/5

Trustpilot

Ripped off £400

Having left the property much cleaner than it was when we moved in Mann Countrywide sent us a bill to professionally clean the house at a charge of £400. The fact the house was not professionally cleaned when we moved in and was in fact filthy and all confirmed by the leaving property report, was not mentioned. We will be following this up. There is nothing good written about this agency on this reputable site. Good luck! The ridiculous quote to clean was from "After Five Cleaning", Forest Hill.

JS · 29 February 2020

★★★★★ 5/5

Google

Nothing short of amazing with this team, the manager Erman Salih is so detailed and particular and never over promises, Maria was lovley and helpful when I called in. I think I have found a great agent, great work guys !!!!

Tim · 25 October 2021

★★★★★ 5/5

Google

Jeffery was a great help. He provided me with so much tips and guidance it made the whole process stress-free. He was always available for a call or a chat to clarify any issues I had. I will definitely recommend MANN as a property agent of first choice.

Hamza · 26 October 2019

★★★★★ 5/5

Google

As a vendor of a house in Woolwich. Excellent sales process run by Kim, Rick and the team. They do proper buyer vetting and were continuously engaged throughout sale to completion to ensure a swift conclusion. Recommended.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 25 October 2021

★★★★★ 1/5

Trustpilot

IF BUYING A HOUSE? AVOID IF RENTING? AVOID IF NEEDING THE TOILET! GO THERE!

AVOID! If you value your timeAVOID!! If your value your dignityAVOID!!! If you value your moneyI went to see a flat down in Northfleet and the agent refused to take an official offer to the vendor as I didn't have an AIP. Fair Enough.Then I get spammed with voice mails and texts demanding to call them back. I called them back and I explained; There is no point me applying for an AIP if you haven't accepted my offer. As far as I know I can turn up to your premises with an AIP as requested for the offer amount and you can turn around and say SORRY vendor found a better offer from a different buyer. WASTE OF AIP.Anyhow, they finally gave in and said that they accepted my offer and to take out the AIP.I then spoke to my mortgage adviser and got the AIP and as I was driving to work I received a text message saying "vendor has decided to take another buyers offer".What kind of scum do you have to be to waste someone's time effort and money!?TRASHY company, I will never do business with them again and you shouldn't either!

NITRO · 20 August 2019

★★★★★ 5/5

Google

I was very satisfied with the renting service I received from Mann. The agent Raihan Ahmed was very superb. Thanks.

Emmanuel · 25 October 2023

★★★★★ 5/5

Google

Raihan was very helpful with our first property search. And he was really clear about all the communication we have.

Subhojit · 25 October 2023

★★★★★ 1/5

Google

I am currently moving home and chose to view a property with Mann Countrywide in Woolwich based on my criteria seemingly being met on my Rightmove search. The images did not include the front of the property which I now know to be a red flag. When greeted by the estate agent, Catherine, at the property I explained that the property had been incorrectly listed online but she did not seem surprised (regular practice?) or even apologetic at the fact I had made a wasted journey due to the misrepresentation. I advised her I was only interested in semi detached properties so would not be continuing with the viewing, to which she replied “if it’s just you and no one else, can I ask why you’re only looking at semi detached homes?” As if extra occupants makes me eligible for side access to my garden Catherine! No one contacted me afterwards for feedback or clarification and as a result of Catherine Melder's attitude, I certainly will not be using Mann in the future. It's a shame as my mum had used them in the past when purchasing and had good things to say but it seems that times have changed.

Liz · 25 October 2022

★★★★★ 5/5

Google

Mandy was fantastic in dealing with a situation in my flat. Highly professional and contractors that was used by Mandy knew what they was doing and explained everything to me. Thank you Mandy 10/10 for your good work. Highly recommend estate agent and management company. Thanks again Mandy cook.

John · 26 October 2018

★★★★★ 5/5

Google

Great customer service and always willing to help. I have a few properties via the Woolwich branch and the service from the team there has been excellent. Maria Panayiotou is always quick to resolve any problems/queries and has been extremely helpful. Would highly recommend.

James · 25 October 2020

★★★★★ 5/5

Trustpilot

GRAVESEND branch

GRAVESEND branch I’ve just sold flat in Northfleet and wanted to say I was happy with the service I received. I had a valuation done by both Ashlee and Lee Mellet as I had initially intended to sell earlier than I did. I found them both to be impressive and knowledgeable, and they were the clear winners out of the other agents I had round (well, joint first, but the other agent sent one person both times, so I knew that Mann had two people I trusted!). More importantly, I received an offer £2,000 more than my top range that I thought I might achieve. And the buyer had offered £4,000 less than this, but Ashlee was able to get the offer increased.Ryan who conducted my viewings was better than I had expected, being so young. Probably wrong to think that way I know. They were competitively priced for the service I received and I’m pleased I chose them. I’m glad I didn’t go with an online agent as I would likely have done the viewings myself and agreed a much lower price than Mann got for me. Some agents prices are ridiculously high, but I do feel you get what you pay for.I can’t say there aren’t better agents out there as I don’t know, but I would definitely recommend Mann

Gary · 22 June 2018

★★★★★ 5/5

Google

Great company branch, easy to converse with and really helpful, the team is great and friendly. I was in conversation with the lettings team. Raihan was really friendly and upbeat. He wasn't pressurising or pushy. Our conversation was really natural and he took my concerns into consideration which is rare

ADRIAN · 25 October 2023

★★★★★ 1/5

Trustpilot

Liar agents!!

My personal experience with them and I still with them its shameful!!!I got 2 issue with them!! 1th is the blocked pipes in our bathroom and the water stays in the bath and dosen t drain. We have contacted them to let they know and the send after 1 month the plumber. Know is already 3 month and no one came to fix it!!! When the plumber came said the pips needed to be changed, are to old!!!The whole situation is very frustrating. And on the top of that I ve been trying to contact the maintenance office manager and been getting ignored!!! That is unbelievable, I can not even fix it with my plumber for the contract!! The 2th was the washing machine very old never in my life I have seen something like that!!! Anyway after a 7 month the washing machine died!! WE asked to changed with the new one and always excuse and take time and after 1 month, without resolve this issue I bought the new washing machine by may self without get and money back!!! Its shame!!!

Michele · 24 April 2018

★★★★★ 3/5

Google

End of tenancy not handled well at all and no accountability from Mann Countrywide

Sebastian · 15 November 2025

★★★★★ 1/5

Trustpilot

The service from Park gate Mann Co was…

The service from Park gate Mann Co was very poor. The member of staff who valued our property set our expectations falsely. She advised we would only be held in our contract with them for 2 months despite not holding to this. We were also promised that she would do other things which never materialised. As soon as they had our business they had very little contact with us after this! Dishonest company to deal with.

Gail · 19 November 2024

★★★★★ 5/5

Google

My agent Rakeem was super helpful throughout the whole process and ensured i found the perfect home to let! Would highly recommend

Sead · 10 February 2025