Mann Woolwich Sales reviews

★★★★★ 5/5

Google

NDIDI IS AMAZING! Thank you! I have been renting in London for 6 years and Ndidi's service as been STAND OUT. I've felt she truly cares about me, the process and making sure the property I move into is right for me. Not only she is a lovely, charasmatic person, but she has been communicative throughout, providing sound guidance always with my best interests at heart. I feel really lucky to have had Ndidi guiding me through the process. Thank you so much!

Eleanor · 25 October 2023

★★★★★ 5/5

Google

I had a really good experience with Bridie Smith at Mann. She was quick, straight to the point, and made everything feel easy with no hassle at all. She’s also very friendly and welcoming, which made the whole process much more comfortable. Would definitely recommend her.

Mohammed · 16 March 2026

★★★★★ 1/5

Trustpilot

Stay away from this letting agency

They played with me for over 2 weeks about an apartment in Waterlooville. Had my credit check, provide excellent references from my landlord, kept lying to me telling me that everything will be fine. Complained that my pension amounts were at several dates in the month ( I received several, from US, France and UK sometimes the dates vary from one day) my pension amount were way above and the first time, they could confirm only half of it even though they had my bank statements. Stay away from Mann & Co Countrywide. Countrywide Morgage was one of the bank scandal ( 2007/2008) in the US which led to the subprime and people losing their home.

Josette · 3 May 2022

★★★★★ 5/5

Google

It was an awesome experience with Mann. I just walked in for casual enquire but Gladys made me realise getting mortgage is not as difficult as i thought. I picked it up from there and today under her guidance i have a property of my own. I will always appreciate Ravina for getting me my choice property without stress.

Emeka · 26 October 2019

★★★★★ 5/5

Google

Excellent service. I highly recommend. Birdie smith was great too, she was very professional in her dealing.

Sherry · 16 February 2026

★★★★★ 1/5

Trustpilot

Awful experience with Mann

Awful experience with Mann. Unfortunately I was the buyer so was unable to escape using this agent. They are bullies and made the whole experience incredibly stressful for me. Tried to manipulate me into using their solicitor, spoke to me like dirt on phone calls, told me they were 'bored' of the situation I was in when the seller and I had a disagreement about something that was broken in the property and I wasn't being allowed entry to make sure it was fixed before completing, and delayed the process by taking weeks to book in viewings as they would forget to call me with available days. I will never use Mann and would be put off buying a property who are using them

Catherine · 8 April 2025

★★★★★ 5/5

Google

Millie was absolutely wonderful from start to finish with the letting. She was always prompt with responses, kept me in the loop during the transition and went out of her way on numerous occasions to help everything go through smoothly. Cannot recommend enough.

Connor · 25 October 2022

★★★★★ 1/5

Trustpilot

DO NOT USE MANN CHATHAM BRANCH! USE ACORN INSTEAD

I was with Purple bricks which turned out to be a nightmare. So I switched to Mann to sell my property in Blockmakers Court, hoping for a professional sale and support. I was not getting much viewing. I decided to do a renovation in the property to help improve interest and viewing. I then requested for new photos of the newly renovated property to be taken.

No · 2 September 2025

★★★★★ 5/5

Google

From the initial viewing handled by Bridie to the contract process managed by Molly, the entire experience was very professional. Communication was prompt and clear throughout. I had to visit the office twice, and on both occasions, I was …

Adelupe · 16 June 2025

★★★★★ 5/5

Trustpilot

Highly recommend Mann Estate Agents for…

Highly recommend Mann Estate Agents for selling your house, especially the Beckenham Branch, they were brilliant. After a valuation where they actually listened to us and took our needs into consideration, they organised 10 viewings for the 1st Saturday, and another 8 on the following Tuesday, and only brought qualified buyers. That was it, only 2 viewing days and we got 2 offers. Highly recommend them.They also helped keep the sale moving forward right up to exchanging and completion, making sure we knew if anything was slipping and needed to be chased.Will definitely only go through them again.

Hugh · 10 December 2021

★★★★★ 5/5

Google

Was very happy with how the team at the Woolwich branch handled the sale of my property, Rick Baxter went above and beyond to make sure all went smoothly, and personally made sure I was kept informed on all updates, I can not fault his professionalism and would like to thank everyone involved again for their hard work.

Jim · 26 October 2018

★★★★★ 5/5

Google

I've been working with this letting agent to let my flat in Woolwich. I've had a great tenant for the last 2 years - which they arranged for me. Sorry to see him leave. However, they've got a new tenant the very next day. Rhys, Jeffrey, Fawaz and Maria are brilliant. Thanks Guys

Joe · 25 October 2020

★★★★★ 5/5

Google

Rhys is some of the best property professionals we have had the pleasure to work with in recent times. They are attentive, responsible and very knowledgeable. They look out for their clients’ best interest and are always available to answer questions and provide guidance. We look forward to working with them in the coming years.”

M · 26 October 2019

★★★★★ 5/5

Google

I had the absolute pleasure of working with Sydney & Tom From MANN, and I can't recommend them highly enough! From start to finish, their professionalism, expertise, and dedication made the entire process smooth and stress-free, most …

Monsur · 16 June 2025

★★★★★ 5/5

Google

Great service and fantastic communication from Fawaz and the team. Achieved a great rental price for the property and found a lovely tenant. Would definitely recommend :)

Mia · 25 October 2023

★★★★★ 1/5

Trustpilot

Where do I even start…

if I could give 0 stars I really would because my experience with Mann Lettings was ABYSMAL from the very beginning. The first time we asked to view the property, we arranged a viewing but when we arrived at the property to view it nobody from the letting agency was there. When we called up, we discovered that the letting agency had confused our booking with another client who had cancelled their booking. We therefore had to view the property with the tenant and no letting agent. Please bear in mind that all the tenants personal belongings were still in the property when we viewed it. We decided that we actually did like the property and we would like to move into this house, so we followed all the normal procedure signed all the contracts paid the holding deposit only to then be told that we wouldn’t be able to move into the property on the given date because the tenants who were in the property were delayed moving out. Fair enough I guess, as this is not their fault. However the way that this was handled was very poor. Communication was POOR, We kept getting moving dates and then those dates being retracted without telling us why this was happening. They weren’t very helpful or caring of our situation at all. Overall we ended up waiting almost 2 months for this property. So after two months of waiting we wanted to view the property empty before we moved into the house as we had generally forgotten exactly what the house looked like. The letting agency basically told us that this was not possible as they would receive the keys at night on the day before we moved in. On the moving day when we arrived at the property there was so many issues: the faucet in the kitchen was leaking, there was a crack in the wall, there was mould along the skirting board, and the manager of the flat (who was the landlords father) was very patronising, condescending and out right rude. We were trying to resolve the issues at hand without arguing or being a nuisance but the manager did not want to hear it and wouldn’t even consider compromise. Eventually the actual landlord arrived, who was a little more understanding and easier to communicate with, but at this point we were really at our wits end. We also discovered from the landlord that they had offered the letting agent a week in between the last tenant moving out and us moving in, in order to give time for us to view the property empty and sort out any issues that needed to be sorted before we moved in. The letting agent told the landlord that we would not want this week because we “wanted to move in asap” which was untrue. The letting agent failed to communicate that the landlord was willing to give a week before we move in, and this was frustrating as this is something that we would have been interested in. About an hour and a half after collecting the keys to the property we decided to terminate our contract due to negligence, slack, poor communication, and general bad service. I DO NOT recommend to use this letting agent, but if you do, good luck :(

Jade · 23 July 2021

★★★★★ 5/5

Google

Very helpful and professional agency. Efficient and responsive in communication. Chased down all parties when necessary, which reduced delays before exchanging. Ravina was our main contact and she was incredibly friendly and helpful for us, first-time buyers, providing lots of info on the process, and making no problem of arranging multiple visits to the property.

Pieter · 26 October 2018

★★★★★ 5/5

Google

I'd like to recommend Mann real estate. I rented a house with this agency. It's our agent Jeffery was spectacular. The rental process was quick and easy. He helped me find the house I was looking for. I recommend the agency and Jeffery. They are professional and considerate. They are the best.👏👏👏👌👍 …

Afonso · 26 October 2019

★★★★★ 1/5

Trustpilot

Do not rent your property out through these clowns!!

Just move anyone in. Arrogant and have no knowledge at all about Lettings. Reported issues regards to the tenants twice with Etienne is the Ashford branch and he’s exact words were I know the property so they shouldn’t be doing it and leave it with him will be resolved. Nothing done and got worse. Wrote an email to the manager nothing back . Sent a complaint and got a reply but the reply was clearly cut and paste as it was asking me questions that if they read the email wouldn’t need to be asked. Absolute jokers. Do not use they do not care about the property or the people who live next to who they move in.

Andrew · 29 December 2020

★★★★★ 5/5

Trustpilot

Highly recommended as a friendly, approachable and professional agency

Mann Waterlooville have recently sold my BTL property during Covid.After a bumpy start where the valuation was over optimistic (I said at the time I thought it was too high) the property sold after I reduced the price twice in 2 weeks. I developed a really good rapport with Di Furmedge, who wasn't my initial contact.Once the offer was accepted Di kept the ball in the air through the rest of the process, relentlessly pursuing both sets of solicitors and the buyer to ensure all the paperwork came together and kept communication open throughout. Katie too kept in touch and they were both extremely flexible, professional and thorough. Nothing was too much trouble.I opted to use Mann Countrywide panel of solicitors, and was initially a bit concerned as this was an Online portal - this proved to be an extremely good move. Everything was uploaded and viewable in the documents area, there was a great timeline to follow progress and a nice messaging centre for any questions or queries, manned by real people, not robots!The entire process from instruction to completion took a week under 4 months.An excellent outcome more especially during these really awkward trying times. Viewings were never refused nor a problem.Highly recommended as a friendly, approachable and professional agency.

Kay · 17 November 2020

★★★★★ 5/5

Google

I have just rented a house with Mann. The process was very professional and hassle-free. Mr. Da Silva was very approachable and help me and my wife make the right decision. I just have to thank the agency and Mr. Da Silva. I can't recommend them highly enough.

Guilherme · 25 October 2020

★★★★★ 5/5

Google

This is a very good letting agency with highest customer service quality. Ravina is the best at what she does when things looked impossible she’ll make it possible make sure to find her at Mann Estate she’s the real deal!PositiveResponsiveness, Quality, Professionalism, Value

Mohamed · 25 October 2021

★★★★★ 1/5

Trustpilot

Shame you can't give no stars

Shame you can't give no stars. Our tenancy through them was a nightmare from start to finish. The staff are inexperienced and naive, & lost us a tenancy due to inflexibility. The tenant they did gain left after 4 months with zero notice, it took 6 months to get the deposit back, as rent owing, us chasing at every step. At which point they had the cheek to deduct £78 for a tax service we have no need of and which is for the financial year after we left them. There was also damage done but not enough deposit to cover it. Having read a comment by a previous landlord, we agree, I'm not sure that Manns tenant checks are worth anything at all.

Teresa · 16 September 2020

★★★★★ 5/5

Google

Had a smooth and easy experience with the Mann team. Silva is a dude and got us set up without friction. We got given some options we weren’t expecting when another flat in the building became available. Now we’re living in this flat and very very happy.

Nathan · 25 October 2020