Chase Evans Greenwich reviews

★★★★★ 1/5

Google

Amazing until you sign your contract and pay the money. From the day after they already don’t care. Tried to ask assistance for maintenance. Sent 4 email for 2 different person and on the general email address nobody responds. And the previous tenants’s pubic hair is still blocking my bathtub…

Nóra · 10 July 2026

★★★★★ 5/5

Google

Viewing went well with Mohammed. He is very helpful and professional. I recommend him as an agent.

Aurelia · 17 March 2026

★★★★★ 5/5

Google

we have excellent experience working with Georgia Vitkute through the whole process of searching and purchasing new property. Very professional, intelligent, attentive to the details, supportive and responsive professional. Thanks to Georgia we have moved in recently to the new apartment. Highly recommended to work with in the quite complicated real estate area, Georgia will make it a bit easy for you! Wishing Georgia all the best , Maria and Boris

Maria · 25 June 2024

★★★★★ 4/5

Trustpilot

Great experience with the agent for…

Great experience with the agent for listening carefully to my needs and find the appropriate flat, unfortunately the flat wasn’t in great condition when i first got the keys, there were couple of maintenance issues and cleaning problems, happily Minsung from the managing team took care of it, the cleaning team re attended and the issues has been resolved. Thank you Minsung

Nidu · 15 November 2024

★★★★★ 5/5

Google

Our agent Ginny Pattni has been fantastic and very helpful, she has gone out of her way to assist us.

Christine · 17 February 2026

★★★★★ 5/5

Google

Ginny recently helped us purchase an apartment and provided a ⭐️⭐️⭐️⭐️⭐️ service. She’s extremely knowledgeable, drives things forward and keeps you and you solicitors informed along the way. Couldn’t recommend working with Ginny enough. Thank you Ginny 🙏🏻 …

Lee · 25 August 2025

★★★★★ 5/5

Trustpilot

Chaseevans is helping me a lot on the…

Chaseevans is helping me a lot on the management of my UK property. I am particularly grateful for the help of Camille Lai. She recently helped me on the renewal of the existing tenancy, and did a great job in the renewal process with success. She managed it professionally and promptly, relieving me of a lot of headaches. Highly recommend the services of Chaseevans !

O · 25 September 2024

★★★★★ 5/5

Google

Mohammed was an amazing supporter really helped me out

Sameer · 10 May 2026

★★★★★ 1/5

Trustpilot

Spamming emails asking for a five star review

After I let one of the agent know that I’m happy about the deduction of my safety deposit after the checkout. She sent me an email asking me to give her five stars review and mention her name. I didn’t think her service was up to it and I didn’t want to be rude so I decided not to give her any review. However there has been six emails or more spamming me with the same messages asking for the reviews going on for a few weeks. Which is very disturbing so I have decided to write this review. It’s way too spamming and demanding. Other positive reviews with this agent name is not flagged however mine is when it’s a negative review. Now I need to edit her name out but I will make sure to send chase evans about the amount of spamming emails she has sent me.

Piano · 1 December 2023

★★★★★ 4/5

Google

Mohammed made the process of securing a flat seamless and easy. He accommodated me by arranging a virtual viewing since I was not in the country. He promptly answered all my queries via WhatsApp and email. I am grateful for the excellent service and friendliness I received across all our correspondence. I am very happy with my flat and thank Mohammed for his role in helping me to secure my new temporary home away from home.

Ciara · 26 February 2024

★★★★★ 5/5

Trustpilot

Eric Pang is the best property manager

Eric Pang is the best property manager! He is very responsive, solution oriented, and helpful! Whenever I encountered an issue, he has been very efficient and friendly.

Caline · 13 August 2026

★★★★★ 5/5

Google

Mohammed was great showing the property and making sure the property was right for me!

Patrícia · 17 March 2026

★★★★★ 5/5

Trustpilot

Chase evans and Eric Pang :) Amazing

Eric Pang, very good guy, great service from him and everybody else at Chase evans. I really enjoyed living in this accomodation, if i move back to the UK I would be glad to go back to chase evans.

Nikola · 2 September 2026

★★★★★ 5/5

Trustpilot

Many thanks to Mint Mok who is taking…

Many thanks to Mint Mok who is taking good care of our property and provide good services.

Jeanette · 9 October 2026

★★★★★ 5/5

Google

Great experience selling our property with Ginny and Chase Evans. We'd been on the market for a while with other agents previously, but it wasn't until Ginny took on the property that we really saw a huge growth in viewings and received multiple offers. Ginny helped steer us through a complicated process and we're really grateful to her for all the work she did to get it to completion. She was so responsive, communicative and helpful - she'd even bring treats round for our little dog! Thank you Ginny.

Sophia · 24 October 2023

★★★★★ 5/5

Google

I've just rented a flat which I loved since the moment I viewed it. Aldo is the agent I was dealing with, he booked the viewing within 24 hours, being incredible polite, explained me the whole process and was always keeping me updated about the reference check progress. I've now moved in, and couldn't be more grateful about the great customer service, the conditions of the property and how quick it has been. I'd highly recommend you this agency, and specially Aldo, who also speaks Spanish and was really helpful to me.

Daniela · 24 October 2023

★★★★★ 1/5

Google

Terrible experience with Chase Evans and my assigned negotiator Ahmad Raza (Greenwich branch). Communication has been poor throughout, and the one basic condition of our offer, a professionally cleaned flat, was ignored. When we raised this (with photos), we were dismissed and made to feel unreasonable. We were also misled about leftover items from the landlord, told they would be removed but then left with them, cluttering our storage space and making it difficult to unpack. Over a week later, no clear timeline or solution has been provided. Slow responses, lack of accountability, and an overall stressful, frustrating process. Would not recommend.

Lydia · 1 October 2025

★★★★★ 5/5

Trustpilot

Top class service!

A very special thank you to Kimberly Fernandes - she is absolutely brilliant! She is super diligent, proactive and very responsive. She was critical in getting repairs in our property done, and helped manage very unresponsive and difficult engineers. She took care of everything, making it a smooth and easy process for me. Overall, a brilliant service and you couldn’t ask for a better property manager! I highly recommend her and would like her to manage my account going forward.

Anonymous · 28 September 2023

★★★★★ 5/5

Trustpilot

Excellent service from the Renewals team

I’ve been dealing with Abhijit and the Renewals Department for the past 2 years and have always found them very professional, responsive and helpful. Communication is always clear and efficient and they are very easy to deal with. Most recently, Abhijit handled my renewal discussion very smoothly and was very helpful throughout the process. Thank you for the great service over the past two years!

Irina · 28 September 2026

★★★★★ 5/5

Trustpilot

Kimberly Goes Above and Beyond!

I had been struggling with a bathroom repair issue in my apartment for over a month, and the previous property manager was making little progress. However, Kimberly Fernandes from East Property Management stepped in as the new property manager and transformed my experience.Kimberly's promptness and ability to connect with the contractor were game-changers. She ensured the repairs were swiftly underway and didn't stop there. Kimberly personally supervised the process and maintained excellent communication throughout.What impressed me most was Kimberly's dedication even when I was on vacation. She kept me informed and ensured everything was in order upon my return.Thanks to Kimberly, my bathroom is now in perfect condition. Her efficiency, communication, and commitment make her an outstanding property manager. Thank you, Kimberly, for your exceptional support!

Girethar · 15 September 2023

★★★★★ 5/5

Trustpilot

Kin Lee was very helpful and responsive…

Kin Lee was very helpful and responsive throughout the process. Kin communicated clearly and always kept us updated. Really appreciate Kin's support!

Fiona · 26 August 2026

★★★★★ 5/5

Google

Ginny is extremely knowledgeable about the local area. She went out of her way to show me places of interest and it’s clear she cares about helping people find the right property.

Ross · 21 September 2025

★★★★★ 5/5

Trustpilot

Danish Ashraf from the VIP team has…

Danish Ashraf from the VIP team has been my point of contact estate agent throughout my renting experience with Chase Evans. He has been extremely responsive and supportive with all renting related queries and maintenance requests and there's never been any delay or issues with resolving any requests. Always a positive experience interacting with Danish and the team. The entire experience from moving in to moving out has been extremely smooth and easy..

Aditya · 17 February 2024

★★★★★ 5/5

Trustpilot

Good experience

I worked with Amruta and she was very helpful, nice and kind. It was a pleasure working with her throughout the tenancy replacement process and she made sure to address any concerns we had as well as do her best to expedite the process for us. It’s just the referencing process took way longer than we expected but that’s more of a referencing agency issue rather than a letting agency issue.

SR · 29 March 2024