Chase Evans Greenwich reviews

★★★★★ 5/5

Trustpilot

Max Watson is a fantastic property manager

Max Watson is a fantastic property manager. He had brilliant communication skills between us as the tenants and the landlord. He was incredibly understanding, quick to respond and most importantly honest. Out of all the property managers that we had at Chase Evans (all of whom were great!) he was the best! Max only became our property manager later into our tenancy which is such a shame as we really valued him.

Sophie · 22 February 2024

★★★★★ 5/5

Google

Relatively easy process to move in despite the housing crisis our country has found itself in. Special thank you to Chloe, Aldo and Jack for providing us with timely updates and always being responsive. We would recommend everyone to use this agency as the day we registered our interest in the property, everything progressed quickly. The team put us at ease knowing if any issues arise, we have a very accessible and approachable group to assist us.

Sufian · 24 October 2023

★★★★★ 5/5

Trustpilot

I’d like to leave a 5-star review for…

I’d like to leave a 5-star review for the lettings team, especially Ginny, who was outstanding throughout the process. Her professionalism, attention to detail, and supportive approach made everything smooth and stress-free from start to finish.

KA · 9 May 2026

★★★★★ 5/5

Google

Mohammed was very responsive, and offered several options for viewing that met my criteria.

Kaliman · 17 February 2026

★★★★★ 1/5

Trustpilot

Extremely poor communication and unprofessional service

Our experience with Chase Evans has been extremely disappointing from the beginning. As tenants, we have experienced consistently poor communication and an unacceptable standard of professionalism in the way our concerns and issues have been handled.

Jude · 24 August 2026

★★★★★ 5/5

Trustpilot

Amazing experience with Chase Evans and Danish!

I got assigned a new property manager just a few days before my move and was quite worried on the processes. However, Danish Ashraf was super informative and helpful. He immediately called me as he received my email and cleared any queries I had regarding the flat, making me super confident with having Chase Evans and Danish managing my new rented property. He really listened to all my concerns and offered advice where he could and told me what next steps I should take in regards to moving in. He is also very helpful as I can reach out to him whenever there is an issue and get a prompt response. Can’t really ask more from my property manager!

Sambhav · 6 July 2023

★★★★★ 5/5

Trustpilot

Mint Mok was very helpful and…

Mint Mok was very helpful and supportive all the time of my tenancy via ChaseEvans :)

Jegak · 16 September 2026

★★★★★ 5/5

Trustpilot

Great experience with Kin Lee

Great experience with Kin Lee. Hi is professional, responsive, and helpful throughout the whole renting process. Everything was clear and smooth. Highly recommended!

Mariah · 14 November 2025

★★★★★ 5/5

Trustpilot

Danish is always quick to answer emails…

Danish is always quick to answer emails and to respond to calls. He is friendly and very helpful - when I was without hot water Danish very quickly found a repair team to fix my boiler.In the check out process of my rental, Danish sent clear communications and next steps so that I could get my deposit back fairly and quickly.

Elom · 26 July 2024

★★★★★ 5/5

Trustpilot

Switched to Chase Evans

Chase Evans bought over the previous agency that was managing my apartment and the difference this has made to me has been remarkable. They're very efficient and have great systems, and I spend considerably less time (or perhaps even none) to have to chase people for things like repairs or paperwork. I recently renewed my lease and Abhijit Gooptu from the Renewals Department did an excellent job. He was very knowledgeable and prompt. Would recommend the agency and its people.

Karan · 20 May 2026

★★★★★ 5/5

Google

We had a fantastic experience buying our first flat with Ginny Pattni. She explained the process to us and was super supportive and personal throughout. We had a lot of questions as first time buyers but her answers were always prompt and helpful. Could not recommend enough! Thank you to Ginny for making this such an easy and enjoyable process for us!

Barbara · 25 June 2024

★★★★★ 1/5

Trustpilot

A HORRIBLE COMPANY FULL OF THEFT

Our experience with Chase Evans has been an absolute nightmare, please save your money and do not rent through them they literally eat your money. To list down a few things:

Adeeba · 10 September 2026

★★★★★ 5/5

Trustpilot

ChaseEvans - Property Management

We moved into the property in November 2022 and while the property was in a good shape, it needed several maintenance repairs due to wear and tear. The property manager Mikkel was really helpful and liaised with the landlord based abroad to obtain authority for all the repairs. Mikkel then organised all the repairs such as replacing the water tap in the kitchen, obtaining a replacement toilet seat, replacing spot lights, changing the blinds, replacing a shelf in the kitchen. The maintenance company who carried out the repairs was hit and miss but Mikkel kept on top of the work which was eventually completed mid-April. I'd like to thank Mikkel and his team at ChaseEvans for successfully completing the project.

LG · 29 April 2023

★★★★★ 5/5

Trustpilot

Checkout process & security deposit release

The company was very professional in handling the end of tenancy process (Otherwise known as the Check-out process). They sent a detailed check out report with photographs to act as evidence for the findings of the check out clerk, who works for a 3rd party inspection company and hence their report seemed truly impartial & free from bias. However, there were a few inaccurate items in the report which most probably are a result of an in accurate inventory process conducted prior to my checkin. Accordingly, upon first contacting Chase Evans about it, Murat Colak, was a true client centric senior manager who handled the situation with great empathy & promptly resolved the matter. We ended up quickly agreeing and my security deposit was subsequently released. Special thanks to Murat for same.

Ahmed · 13 April 2023

★★★★★ 5/5

Trustpilot

Best Property Manager Ever

If i could give ten stars, I would !Alan went above and beyond what you would normally expect from a properly manager.I have had some issues with the new flat after we moved in. Which I wasn’t expecting.Whoever Alan my property manager handled the issues professionally and was responsible, helpful and fast to get things sorted.From the first email he was in charge contacting my landlord and updating me, quick to reply and communicate and played a key part in ensuring the issues will be resolved to the satisfaction of all parties.Kept following up all day everyday helping me settling in my new place.He didn’t leave me until I was completely happy and satisfied.I really appreciated that and hopefully, he continues to be the Property Manager.

Tina · 8 April 2023

★★★★★ 5/5

Trustpilot

Thanks to Camille

Camille Lai assisted us to renew the lease with the existing tenant. During the process, she explained the changes in the new Renters' Rights Act to us clearly. Hope she could stay on and look after our matters. We had so many Account Managers in the past 8 years, making it difficult to build a good working relationship with your firm.

Ellen · 17 September 2026

★★★★★ 5/5

Google

Ginny was very helpful in finding properties for me to view. She was very friendly and found me some beautiful places to view, I highly recommend her.

Laila · 15 September 2025

★★★★★ 5/5

Trustpilot

Professional and Fair Service

The experience was very positive overall. Communication was clear and professional throughout, and the team (call out in particular to Mint Mok) was responsive and helpful whenever anything needed to be addressed. In particular, the end-of-tenancy process was handled fairly and constructively, with a genuine effort to find a reasonable resolution. I appreciated the professional and pragmatic approach and would be happy to recommend the service.

Folkert · 13 August 2026

★★★★★ 5/5

Trustpilot

We had a fantastic experience buying…

We had a fantastic experience buying our first flat with Ginny Pattni. She explained the process to us and was super supportive and personal throughout. We had a lot of questions as first time buyers but her answers were always prompt and helpful. Could not recommend enough! Thank you to Ginny for making this such an easy and enjoyable process for us!

Barbara · 30 May 2024

★★★★★ 5/5

Trustpilot

Thankful to Eric's help

I’m really grateful for Eric’s professional help with resolving the recent property maintenance issues . He made the process easy and straightforward, making sure that everything was resolved. Fantastic service from Eric Pang.

Sofia · 19 August 2026

★★★★★ 5/5

Trustpilot

It was a pleasure working with Mariam…

It was a pleasure working with Mariam from Chase Evans. My wife and I have just moved from Australia and in our search for a new residence Mariam was one of the most knowledgeable agents we have dealt with. We were unfamiliar with some of the processes locally but Mariam guided us through everything and was very knowledgeable about the properties themselves well as the processes to secure a property. She gathered our requirements when we first inquired and proceeded to show us properties that met the requirements we highlighted. I would highly recommend working with Mariam.

Daniel · 15 March 2023

★★★★★ 5/5

Trustpilot

Efficiently solving hot water shortage problems

I was experiencing a hot water shortage in the apartment I rented, and after I contacted my house manager, Adriana Chaba, she immediately contacted the apartment to confirm the problem, and an engineer to come to my home to help resolve it. The problem was solved within a day. A big thank you to East Property Management and Adriana Chaba for their very efficient and organized help!

Wenqi · 13 February 2024

★★★★★ 5/5

Trustpilot

Mint Mok of Chase Evans

My property at UK would not be handled smoothly without the dedicated work of my property manager Mint Mok. She was talented with communication skills, swift in response and efficient in action. Her warm & friendly manners definitely win our confidence on her & to the end on Chase Evans. I strongly believe that our properties are in good hands.

Yuk · 17 September 2026

★★★★★ 5/5

Trustpilot

My property agent

My property agent, Xin Guo was very helpful overall. We had some issues initially and this was due to a faulty apparatus, which was very tricky to handle as it involved sourcing the part and trying to fix it correctly without damaging anything. Xin Guo really helped to push the contractors to get things done in a timely manner, and luckily things worked out in the end. I can only attribute this to the persistence of our agent in communicating with the landlord and the contractor. I’ve had very bad service from agents in the past and I can truly say that this issue was handled very professionally by our agent. Thanks Xin Guo!

Sanjay · 3 March 2023