Trusted Agent profile · Greenwich
★★★★★
1,243 reviews across 2 platforms
1 Crescent Arcade, 279 Creek Road, London, SE10 9EJ, Greenwich, SE10 9EJ
Chase Evans's office in Greenwich, at 1 Crescent Arcade, is rated 4.7 out of 5 across 1,243 reviews on two platforms, including 250 Google reviews rated 4.6.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you for completing the process Chase Evans .
Thank you, Chase Evans, for completing the process. Special thanks to Camilla, who has been incredibly professional and supportive throughout, always assisting in a helpful and efficient manner. I highly recommend her to anyone looking to secure the perfect apartment. Thank you, Camilla, for everything, and I wish you all the best.
Thank you for your review, glad to hear Camilla could help you.
5/5
TrustpilotJust finished a tenancy via Chase…
Just finished a tenancy via Chase Evans. Everything went well but wanted to give a shout out to Alaster from the property management team who was very helpful through the whole tenancy. Quick responses as well as good avaibility to helps us sort out any issues we had. Finally helped us through the deposit process to release and agree final numbers.
Thank you for your review Quentin, glad to hear Alaster could help you.
5/5
TrustpilotContract Renewal
I have worked with Terry Singleton (from Chase Evans - Renewals team). Terry has been very insightful, transparent and helpful throughout the process. He provided a continuous communication channel since the beginning of the renewal period and ensured that both parties were going to be happy in the end. I want to take this opportunity to thank him for enabling this renewal in an honest and open manner and for taking timely actions to make a reasonable deal for both parties.
Thank you for your review Oytun, glad to hear Terry could help you.
5/5
TrustpilotRenewal process with Hanna Ganobis
I worked with Hanna Ganobis for the renewal of the tenancy agreement for my property. I still continue to work with her to complete the signature process. But during renewal negotiations with the tenant and agreement, she was very kind, helpful and highly responsive. I am happy to work with her.
Thank you for your review Sirin, glad to hear Hanna could help you.
5/5
TrustpilotExcellent Property Management Team
Just wanted to highlight my recent experience with Chase Evans / East Property Management team and the timely support I received with respect to a maintenance request that I had put in for a flat I am renting. Kimberly Fernandes was professional, courteous and quick to facilitate the necessary arrangements needed to address my maintenance request and provided exceptional communication and updates throughout the process. Thank you again.
Thank you for your review Aaron, glad to hear Kimberly could help you.
5/5
GoogleAgent Yuan Gu is incredibly responsible and sincere. Even though I didn't end up signing a lease with Chase Evans, I am very grateful to him. Yuan is a very nice person, and communicating in Chinese really saves a lot of trouble. If you need to rent a house, please contact him he
Thank you for your review Zilin, glad to hear Yuan could help you.
5/5
TrustpilotKin Lee at Chase Evans
Kin Lee at Chase Evans, Elephant and Castle went above and beyond for us. His service was exceptional. We have worked with Chase Evans for seven years and can honestly say that they are a top drawer agency. Professional, effective and fuss-free service. Many thanks. Janet and Ben Edey
Thank you for your review Janet, glad to hear Kin could help you.
5/5
GoogleShabir has been really quick to assist me with any questions I had about the property and the process. He was extremely helpful and accommodating throughout the process, from my first call to the Agency up to the move in date. He provided updates immediately and kept me informed about my application. Thank you again, Shabir, for an easy and seamless process.
Thank you for taking time to review our services. Chase Evans
5/5
TrustpilotI am pleased to provide you with a…
I am pleased to provide you with a positive review of Mr. Gian Giannotti services. As an international student, I have faced many challenges as rented the property as I am new in this country.Mr. Gian was there to support you and helped you to solve my issues and informed how to manage them.Mr. Gian was thorough in his work, and he did everything he could to resolve my issues. Thank you for everything!
Thank you for your review Mobina, glad to hear Gian could help you.
5/5
TrustpilotMint Mok was our rental property…
Mint Mok was our rental property manager, she always looked after us and was very attentive to our needs. I highly rate chase evans.
5/5
GoogleI have dealt with Ginny Pattni on a number of matters and have to say she goes above and beyond for her clients and buyers. She is very helpful and hands on which is very refreshing for a Conveyancer. Highly recommend, Ginny and look forward to working with the team going forward.
5/5
GoogleI have had a very good experience with Chase Evans Estate & Letting Agents thus far in my search for a new place. I have been interacting with Mohammed who has been extremely helpful and has strived to match the client's (my) needs. I look forward to continuing this positive engagement.
Thank you for your review, glad to hear Mohammed could help you.
5/5
GoogleGinny has been absolutely phenomenal in her service. She’s resourceful and works hard to make things happen. Thks Ginny
Thank you for your review Dilip, glad to hear Ginny could help you.
5/5
TrustpilotPrompt, professional advice and help
Ms Gladys Kiala helped me through renewal of a tenancy agreement. Ms Kiala was very well informed, prompt & professional providing constructive advice making the entire process smooth and trouble free.I remain grateful for her help and wish her the very best in her future endeavours
Thank you for your review Anil, glad to hear Gladys could help you.
5/5
Trustpilothighly recommend Aurora and Chase Evans Property Management
Having Aurora Li from Chase Evans Property Management as my agent has been a great experience. His professionalism and dedication ensured everything was smooth and stress-free. Throughout my tenancy, he helped a lot with maintenance issues. I highly recommend Aurora and Chase Evans Property Management. Thank you, Aurora, for your excellent service!
Thank you for your review Stella, glad to hear Aurora could help you.
5/5
GoogleI was wonderfully assisted by Owen Symons and Chloe Thomas-Newton during my search for a one-bedroom, one-bathroom flat to rent in Elephant & Castle in January 2026. After my offer was accepted, the procedures were quick and clear throughout. Their kindness and professionalism made the entire process smooth and stress-free.
Thank you for your review, glad to hear Owen and Chloe could help you.
5/5
TrustpilotGreat renewals handler - Molly Pariyanukul
Our dedicated Renewals Handler, Molly Pariyanukul, has been exceptional in helping us navigate through the renewal process. She is very patient and helpful, and is very quick to respond to any questions we have. She is also very fast at getting things done. Thank you Molly for all your help.
Thank you for your review, glad to hear Molly could help you.
5/5
TrustpilotThe stay experience has been very…
The stay experience has been very satisfactory, in the process of checking in any urgent problems, Danish Ashraf will be timely and patient to help us solve problems. Thank you Danish for making our stay such a great experience, and I would love to recommend it to others.
Thank you for your review Ziqi, glad to hear Danish could help you.
5/5
TrustpilotWe are first-time buyers and Ginny…
We are first-time buyers and Ginny Pattni at Chase Evans has been incredibly helpful throughout our search. Her guidance and expertise made the process much easier for us. Ginny was always available to answer our questions and provided clear, detailed information. Highly recommend her for anyone looking for a reliable and supportive estate agent!
Thank you for your review Abhi, glad to hear Ginny could help you.
5/5
TrustpilotGood service from my current properly manager at Chase
My current property manager at Chase is far better than previous managers I have had. She is responsive and pro- active which is what I was looking for in a manager. She is good at liaising with the tenants too. I hope she will remain my manager for the foreseeable future.
5/5
GoogleReally nice viewing and rental experience with the Chase Evans team, especially Mohammed Uddin. He’s been very helpful and responds quickly. Would be happy to work with him again if I need to move next year.
5/5
TrustpilotGood advice and smooth contract negotiation
Kin helped renegotiate the contract renewal. Our interaction was smooth and the advice given was sound, with a number of alternatives. The process was also concluded over a short period of time, with a satisfactory out. I would definitely recommend Kin for contract negotiations
Thank you for your review Zaki, glad to hear Kin could help you.
5/5
TrustpilotThe rental agreement renewal was done fast, efficiently and giving due consideration to the landlord’s interest
Hanna is a responsible , efficient and super fast agent .
Hi Abid, many thanks for taking the time to write the review. Thank you so much and we are delighted you had a great experience renewing your tenancy with Hanna!
2/5
TrustpilotThis is property management in name only.
We’ve been with CE for several years, managing a few of our properties. Unfortunately, our experience has been less than satisfactory. While it seems that CE is actively encouraging positive reviews on Trustpilot, possibly to offset a history of negative feedback, our personal experience has been consistently on a poor level.Despite having several Property Managers assigned over the years, we’ve repeatedly encountered issues with follow-through. PMs often fail to respond to our concerns, requiring us to constantly chase up on unresolved issues. This lack of communication not only frustrates us but also creates friction with tenants, leading to further complications during check-out processes. This also costed as an owner additional charges which we had to cover, purely on how documentation and coordination was done. Even when you escalate to Douglas or Kristal not much either happens.Several PMs, including Murat, Sam, and Louis, have been particularly ineffective. There is a high turnover of PM's and you do not get notified, and as an owner you need to find out who is your current PM is. They change frequently.For instance, John completely ignored a tenant-raised issue despite our repeated follow-ups over a month, with Catarina also copied on the communication (this is happening right now, lets see if we will get a reply). This is property management in name only, with little actual management taking place.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Chase Evans's Greenwich office has 1,243 reviews across two platforms: 250 on Google, 993 on Trustpilot (across the whole business).
Chase Evans Greenwich is rated 4.7 out of 5 across all 1,243 reviews, and 4.6 out of 5 on Google from 250 reviews.
Chase Evans Greenwich, 1 Crescent Arcade, 279 Creek Road, London, SE10 9EJ, Greenwich, SE10 9EJ.
