Trusted Agent profile

Chase Evans Greenwich reviews

4.7

★★★★★ Excellent

1,221 reviews across 2 platforms

1 Crescent Arcade, 279 Creek Road, London, SE10 9EJ, Greenwich SE10 9EJ

Chase Evans's Greenwich office at 1 Crescent Arcade is rated 4.7 out of 5 across 1,221 reviews on two platforms, including 250 Google reviews rated 4.6. The 971 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

250

Reviews on Google

This office

Trustpilot logo

971

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Greenwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

We have been with Chase Evans for a…

We have been with Chase Evans for a very long time. I would like to comment on Amruta Satia. She has been a wonderful agent dealing and advising us on renewals. She's always on the phone and answers quickly, and replies to all of our queries immediately. It's always such a pleasure, and gives us peace of mind. Thank you Amruta!

KLHCustomer · 19 August 2026

Agent replied · 27 December 2024

Hi there, Thank you so much for your lovely review! We’re really happy and grateful to hear that you’ve been so loyal with Chase Evans, and that Amruta Satia has been wonderful in helping with your renewals. We’ll be sure to pass your kind feedback along, her quick responses and supportive advice truly make a difference! Thanks again for taking the time to share your experience and do let us know if you have any additional comments or questions!

5/5

Trustpilot

Excellent service from Eric Pang

I had a very positive experience with Chase Evans Property Management. Eric Pang was professional, helpful and responsive throughout my sofa replacement issue. He communicated clearly, kept me updated, liaised with the landlord and helped bring the matter to a satisfactory resolution. I really appreciate his support and the way he handled everything.

MOHAMMED · 7 September 2026

Agent replied · 22 September 2026

Thank you so much for taking the time to write out such a nice review and recommendation of Eric Pang! Were to delighted to hear that he was able to assist you effectively with the replacement of your sofa and that he kept you well in the loop throughout the process. Thanks again - and if you have anything else you wish to share or ask please don't hesitate to reach out!

5/5

Trustpilot

Fantastic letting agent

I am thrilled to have CE as my POC, specifically Kevin. Moving from another country is stressful enough, and he honestly put me at ease during the whole process of signing my new lease all the way to getting my keys, I couldn’t have asked for a better agent. Having worked in the property myself, I know how difficult it can be to find someone who has your personal best interest at heart so I really do want to emphasis that CE is privileged to have him as part of the team. I’m only freshly moved in, with some teething issues and he’s been incredibly responsive to ensure the place is up to standard. Thank you Kevin and the team.

Amanda · 22 September 2026

5/5

Trustpilot

I had a very positive experience with Mint Mok

I had a very positive experience with Chase Evans, and in particular with Mint Mok as my property manager. Mint was always responsive, professional and helpful throughout my tenancy, and made the check-out and deposit return process very straightforward. I really appreciated her support and would happily recommend her.

Abhishek · 3 September 2026

Agent replied · 22 September 2026

Hi Abhishek - Thank you so very much for your review! We are so pleased to hear that you had such a positive experience with Mint Mok and that she was able to help make your tenancy run smoothly from start to finish. Especially great to hear that the end of your tenancy was handled with ease and that the moving out process was clear and stress free. Your recommendation is much appreciated and we are wishing you the best in your next home! If there is anything you wish to share or ask please don't hesitate to reach out

5/5

Google

We couldn't have asked for better help with our South East property search. Ginny went above and beyond, answering every question and teaching us so much about the process that we didn't know as first-time buyers. She even took the stress out of the logistics by recommending a solicitor and a mortgage broker. If you want someone who handles it all with expertise, Ginny is the one!

Rana · 17 March 2026

Agent replied · 17 April 2026

Thank you for your review Rana, glad to hear |Ginny) could guide you through the buying process, good luck on your search

5/5

Trustpilot

efficiently

I would like to thank Matthew Lung for his good follow-up work in Property Management. Matthew handles tenancy and maintenance issues efficiently and keeps everyone well informed. His consistent and reliable approach helps ensure matters are resolved smoothly and on time.

Carmen · 8 September 2026

Agent replied · 22 September 2026

Thank you for your kind review Carmen! So delighted to hear about your positive experience with Matthew. Providing support and keeping clients informed are very important aspects of our property management service, so its wonderful to know Matthews proactive approach and attention to detail have made a difference. Thank you again for taking the time to share your feedback and note that if you have any other comments or questions please don't hesitate to reach out!

4/5

Trustpilot

had a very positive experience dealing…

had a very positive experience dealing with Kin Lee throughout the renewal of my tenancy. Kin was extremely helpful, professional and responsive, and she did a great job following up with the landlord and helping us reach an agreement that worked for both sides.

Ahmed · 19 August 2026

Agent replied · 22 September 2026

Hi Ahmed, Thank you so much for your kind review! Really pleased to hear you had a positive experience with Kin Lee during your tenancy renewal. It’s great that her professionalism, responsiveness, and clear communication helped make the process easier and smoother for you, and that she was able to work closely with the landlord to reach an agreement that suited both sides. We really appreciate your recommendation as well! Please don't hesitate to let us know if you have any additional comments or questions.

5/5

Trustpilot

Our flat purchase was really…

Our flat purchase was really straightforward helped by Ginny who could not have been more helpful. She was very knowledgeable about the flats and the area and went out of her way to help us complete on time. Would highly recommend.

Consumer · 1 September 2026

Agent replied · 23 October 2024

Hello - Thank you so much for your review! So happy to hear you had an effortless experience with Ginny and that she was able to make the process as straightforward as possible. Always makes such a difference speaking to someone who knows exactly what they're talking about and its great to know Ginny was able to deliver just that! Wishing you the best of luck and know we are always here if you have anything else you wish to share or ask.

5/5

Google

I recently had the pleasure of working again with Ginny Pattini at Chase Evans in Greenwich, and I couldn’t be happier with the experience. From the very beginning, Ginny was professional, approachable, and extremely knowledgeable about the property market in my area. She provided me with clear, up-to-date insights on the local market, which really helped me understand the best way to position and market my property. Her guidance throughout the process was invaluable, and she took the time to explain everything in a straightforward and reassuring way.

Bobby · 24 September 2025

Agent replied · 23 October 2024

Thank you for your review Bobby, glad to hear Ginny could help you.

1/5

Google

As a renter, I had great experience of dealing with Ahmad as my agent. However, they have individual property managers (employed by Chase) who can be/been extremely rude and unprofessional dealing with me. Chanelle Da-Silva Laires is an example of that who made extreme delays to convey/resolve my problems with the landlord. I had no chairs to sit over a month for her negligence. Now, when I have given notice to terminate the contract, she (not anyone else from the agency) is forcing me to use and pay for her own recommended cleaners for “professional cleaning” who are charging 250 bucks for a small one bed (which is kept super clean and has been professionally cleaned every 2 weeks). She didnt agree to let my cleaners in after I leave the property and allow the cleaners to collect keys from dedicated concierge. How should a cleaner properly clean a property until I totally vacate? Such a unprofessional and unsupportive behaviour from her side. She is minimal in communication and does not show any interest to resolve the issues. However, the wider team is very helpful. I suggest they ensure similar standards are maintained in regards to property managers from their side as well. Please know this rating is not for Chase overall, but for their one unprofessional employee.

N · 25 August 2025

Agent replied · 8 September 2025

Thank you for your review. We are sorry to hear that you’ve had a disappointing experience, and we acknowledge that you are unhappy with the deposit return process. We are investing this matter in order to resolve it.

5/5

Google

We had a fantastic experience working with Ginny. She was incredibly responsive and always went the extra mile to ensure our completion date was met within the agreed timeframe. Thanks to her dedication, the whole process felt smooth and stress-free. I honestly don’t think it would have been the same without her support. She also recommended a solicitor she trusts, which turned out to be a great choice and helped everything progress efficiently. I’d highly recommend Ginny to anyone. Her professionalism and commitment made all the difference. Thank you, Ginny!

Danilo · 25 August 2025

Agent replied · 8 September 2025

Thank you for your review Danilo, glad to hear Ginny could help you. Hope you will be very happy in your new home.

5/5

Trustpilot

I would like to say a big thank you to Max Watson

I would like to say a big thank you to Max for his excellent help and support. He was incredibly kind, understanding and professional throughout the whole situation.

Iwona · 10 September 2026

Agent replied · 22 September 2026

Hi Iwona, Thank you so much for taking the time to share your experience and for your kind words about Max! We're delighted to hear that he was able to support you during what was understandably a stressful situation. We know how important it is to feel listened to and supported when concerns arise, and it's wonderful to hear that Max's patience, responsiveness, and reassuring approach helped make a difficult situation easier to navigate. Providing clear communication and keeping our customers informed every step of the way is something we take great pride in, so it's especially rewarding to know that Max made you feel heard and that your concerns were taken seriously. Thank you again for your recommendation and for recognising Max's dedication and professionalism. We truly appreciate your feedback and are always here if you need any assistance in the future!

5/5

Trustpilot

Dainik Sharma is so patient and helpful…

Dainik Sharma is so patient and helpful during the process of our renting. He always respond very quickly and willing to solve the issue we confronted at anytime.

Xiaoyu · 2 September 2026

Agent replied · 22 September 2026

Thank you, Xiaoyu, for all your kind words! We're delighted to hear that Dainik Sharma provided such patient, responsive, and helpful support throughout your rental journey. We understand that renting a property can sometimes come with challenges, so it's fantastic to know that Dainik was always on hand to respond quickly and help resolve any issues you encountered. Thank you for choosing us, and wishing you all the best in your new home!

5/5

Google

I got in touch with Ginny after sending an enquiry on Rightmove. Ginny has been nothing but super helpful and friendly thought out the process of me finding my first flat! She gives advice about questions to ask and things to look out for, and most importantly she tells it as it is. Im looking forward to keep working with Ginny and Chase Evans to find my perfect flat!

Mathilda · 1 October 2025

Agent replied · 22 October 2025

Thank you for your review Mathilda, that’s great to hear that Ginny is assisting you with your property search, lets hope you find your perfect home soon. Good luck!

5/5

Trustpilot

Above and beyond

Ginny Pattni was the agent for our purchase. She guided us through the process from start to finish and really did go above and beyond throughout a long and difficult transaction to respond to what we needed and keep everything moving forward - she was understanding and helped to navigate everyone through the many challenges that arose. Ginny was always available when we needed her and communication was regular, prompt and clear.

Lanjbl · 9 May 2026

5/5

Trustpilot

Contract Renewal Support

Justin has been very helfpul through my contract renewal process. His prompt response and clear communication has made the process very smooth.

Hana · 1 September 2026

Agent replied · 22 September 2026

Hello Hana - Thanks so much for your review! I'm so happy to hear you had a smooth sailing renewal process with Justin - It's so great to know he supplied you with service with prompt answers and clear communication. Wishing you the best of luck and if you have anything you wish to share or ask please don't hesitate to reach out!

5/5

Trustpilot

Highly recommend this for everyone

We had a great experience with Chase Evans throughout the entire process. Our property manager Jimmy Cheung communicated with us clearly and efficiently. He was attentive, professional, and provided us with a lot of helpful support. A big thank you to Jimmy and the whole Chase Evans team! We highly recommend Chase Evans to anyone looking for reliable and professional service.

Jia · 20 October 2025

Agent replied · 22 October 2025

Dear , Many thanks for taking the time to review our services. We are delighted to hear that Jimmy continue to deliver excellent service securing tenants for your properties. Thank you again.

5/5

Trustpilot

Abhijit.Gooptu

Their staff member, Abhijit from the Renewals Department is prompt in responding to my request and his working attitude is professional.

Eliza · 20 August 2026

Agent replied · 22 September 2026

Thank you for your kind words, Eliza. We're so happy to hear that Abhijit was prompt and professional in assisting you. We try our best to provide reliable and trustworthy support to all our customers. If you need anything further, please feel free to reach out to us.

5/5

Google

Ahmad made the entire process super easy, stress free and supportive. Often getting a new tenancy sorted can be quite a pain, but this was one of the best services from an agent I've had yet. Always on hand, super quick to answer queries and very friendly. 5 stars!

Alex · 9 January 2026

Agent replied · 23 January 2026

Thank you for your review, glad to hear Ahmed could help you.

5/5

Google

I had an excellent experience dealing with Chase Evans and they helped make the process of getting my rental a breeze , in particular the agent looking after the property Mohammed was very helpful and went out of his way to assist us when we had issues , would highly recommend the company to anyone seeking an agent and would recommend Mohammed in particular as he was super helpful.

Daniel · 10 May 2025

Agent replied · 24 June 2025

Thank you for your review, glad Mohammed could help you.

5/5

Trustpilot

Great service

We have been the customer with ChaseEvans for some time. It always provide top services, from maintenance to renewals. Amruta Satia has been very responsive and helpful during the rent extension. All our questions have been addressed quickly. Thank you.

Tom · 18 February 2026

Agent replied · 27 December 2024

Thank you for your review, glad to hear Amruta could help you.

5/5

Trustpilot

Review for Chase Evans - Property Manager Minsung Jean

I want to take a moment to express my appreciation for my property manager, Minsung Jean. He has always been incredibly helpful with any issues related to my flat. Whether it's a maintenance concern or a question about the property, Minsung is quick to respond and provides practical solutions with a professional and friendly approach. It's clear that he genuinely cares about the well-being of the tenants and ensures that everything runs smoothly. Having such a reliable and dedicated property manager makes a huge difference, and I highly recommend him to anyone looking for exceptional property management.

Raimbek · 11 December 2024

Agent replied · 27 December 2024

Thank you for your review Raimbek, glad to hear Minsung could help you.

5/5

Google

We had an excellent experience with Chase Evans moving into our new flat. Mohammed Uddin was a massive help when we needed to move on an extremely shortened timeline, and we couldn’t be happier with our new home. After having a previous … More

Tristen · 9 January 2026

Agent replied · 23 January 2026

Thank you for your review, glad to hear Mohammed could help you.

5/5

Google

I would highly recommend Ginny Pattni from Chase Evans. She helped us sell our 2 bedroom flat in Lewisham which had EWS1 rating of B2. She gave us helpful advice on how to ensure the process would go smoothly, and she was responsive too - coming back to us quickly on questions we had. Ginny went the extra mile and I’m so glad we chose her to sell our property.

Katie · 10 April 2025

Agent replied · 24 April 2025

Thank you for your review, glad to hear Ginny could help you.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Chase Evans's Google reviews

Questions about Chase Evans Greenwich

How many reviews does Chase Evans Greenwich have?

Chase Evans's Greenwich office has 1,221 reviews across two platforms: 250 on Google, 971 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Chase Evans Greenwich's rating?

Chase Evans Greenwich is rated 4.7 out of 5 across all 1,221 reviews, and 4.6 out of 5 on Google from 250 reviews, checked 9 October 2026.

Where is Chase Evans's Greenwich office?

Chase Evans Greenwich, 1 Crescent Arcade, 279 Creek Road, London, SE10 9EJ, Greenwich SE10 9EJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.