Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBrilliant Professional Service. In a short timescale had to move elderly parents to a care home and sell the house. Lily Dowden Smith and the Gravesend team were very efficient from first contact. Quick to respond with accurate information, excellent processes and online tools. The engagement and sentiment shown to my parents was great. House offers achieved within 10 days. Well done Lily and team :-)
Mark · 25 October 2024
Agent replied · 8 December 2024
Thank you so much for your wonderful feedback! We’re so glad to hear that Lily and the Gravesend team were able to provide efficient and professional service during such an important and time-sensitive process. It’s great to know that their responsiveness, accurate information, and thoughtful engagement with your parents made a positive impact.
We’re thrilled that you received offers so quickly and that we could assist in this transition. Your kind words mean a lot to us, and we’ll be sure to pass them along to Lily and the team.
If there’s anything else we can assist with in the future, please don’t hesitate to get in touch. Thank you again for choosing us!
★★★★★ 5/5
GoogleAlways been my go to estate agent for all my property needs.
Special mention to Ellie, Ella, Simon and Libby (Gravesend and Swanscombe branches) from the lettings department who take utmost care while dealing with the property
Kommi · 8 October 2025
Agent replied · 8 December 2024
Thank you so much for your kind words Kommi! As always, it is so lovely working with you. We'll be sure to pass along your compliments to the team. We truly appreciate your continued trust and look forward to assisting you with any future property needs. All the Best!
★★★★★ 5/5
GoogleWe had a fantastic experience with the team at Robinson Michael & Jackson Lettings. From start to finish, the process was smooth, professional, and stress-free. Simon, Ella, Libby and Ellie were all incredibly helpful, responsive, and …
Michael · 8 October 2025
Agent replied · 8 October 2026
This is a really lovely review to read, we are so happy the experience was smooth throughout the process. Thank you for this, it has made our day and we are very grateful! Wishing you all the best! - The Lettings Team, Gravesend
★★★★★ 5/5
GoogleWorked with Erin recently, great service, quick responses. Would definitely recommend.
Pete · 14 May 2026
Agent replied · 15 May 2026
Thank you for your kind review and recommendation. We’re delighted to hear that Erin provided you with great service and kept communication quick and efficient throughout. … More
★★★★★ 5/5
GoogleThank you for supporting our journey in becoming landlords! From the very first meeting, Simon was very transparent providing us with all the relevant information required in regards to letting our property out. The communication, guidance and support we have received from Ella, Ellie and Libby has been exceptional in which we have no doubt will continue. All of the above has aided a smooth and speedy process.
We cannot recommend the team enough, wishing you all a Happy New Year!
Ryan · 29 January 2024
Agent replied · 28 April 2024
Thank you so much for your lovely Google review Ryan! It has been just as smooth and as transparent working with yourself! We wish you all the best with your new tenant, Congratulations again! :) - The Lettings Team
★★★★★ 5/5
GoogleTammy has been great in helping me in my house hunting journey. Would recommend her to anyone in the same position.
Holly · 8 October 2026
★★★★★ 5/5
GoogleAs a fellow Estate Agent, I have to thank and praise Tammy. We were part of a chain together and Tammy worked so hard to organise, communicate and keep the sale progressing. I honestly believe without Tammy's efforts the bottom of chain would not have met the exchange deadline. Thank you
Ray · 4 July 2026
Agent replied · 6 July 2026
Dear Ray,
Thank you for your kind words. Tammy will be so pleased to read your feedback. … More
★★★★★ 5/5
GoogleJack and the team at RMJ are attentive and friendly. Will be in touch when I next need anything property-wise
Ian · 24 February 2026
Agent replied · 24 March 2026
Thank you for the kind words; we really appreciate you taking the time to share your experience. … More
★★★★★ 5/5
GoogleLilly is excellent with communication and keeping everyone up to date. I would highly recommend her and the Gravesend branch.
Harry · 24 February 2026
Agent replied · 24 March 2026
Thankyou so much for taking the time to share your experience. I really appreciate it and am glad I was able to assist! … More
★★★★★ 5/5
GoogleThe staff at TMJ are very good. We can’t thank Tammy Dixon, their senior sales consultant, enough. She’s tenacious and worked at full capacity to get us over the finishing line. Great team, thank you.
Sharon · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for your kind feedback! We’re delighted to hear that Tammy’s tenacity and dedication made such a difference in helping you reach the finish line. She truly goes above and beyond for our clients, and your recognition means … More
★★★★★ 5/5
GoogleReally happy with the support and service we received from RMJ during the sale of my late mother’s house. The advice and market guidance that Andy and the team gave was spot on and the house sold fairly quickly. Further, they took a lot of the hassle out of the sale by giving regular proactive updates. They also have good processes for things like booking viewing appointments and they always responded very quickly to any query I sent them. If you needed them, they were there. The whole process felt easy and straight forward from start to finish. I wouldn’t hesitate to recommend them, they are excellent.
Sally · 30 December 2023
Agent replied · 28 April 2024
Thankyou so much for your extremely kind review and for trusting us with the sale of your mother's home - we are delighted to have found you lovely buyers!
Thankyou - Andy & The Team
★★★★★ 5/5
GoogleMia was outstanding with her communication towards the viewings, highly recommend
Lily · 30 April 2026
Agent replied · 7 May 2026
Good Afternoon,
Thankyou for taking the time to share your positive experience with Mia, she … More
★★★★★ 1/5
GoogleDealt with Hannah mainly, a very unprofessional and inexperienced agency from start to finish, just wanted a quick sell with no empathy or regards to our situation …
Nicole · 8 December 2025
Agent replied · 24 March 2026
Dear Nicole,
Thank you for taking the time to leave your feedback. I’m sorry to hear that … More
★★★★★ 5/5
GoogleI’d like to thank Tammy and the team for all their help in the purchase of our property. She was always there to help and answer any questions that we had. Highly recommend RMJ
Mark · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for your lovely feedback! We’re so happy to hear that Tammy and the team were able to help make the purchase process smoother for you. It’s always great to know that we could be there to answer your questions and support … More
★★★★★ 5/5
GoogleI have recently completed the letting of my flat and have received excellent service from the team. Of particular note, I would like to thank Ellie Eccleston who carried out the initial valuation and has been a great contact. I would also like to mention Ella Smith from the Gravesend branch. Both Ella and Ellie have always responded quickly to any queries I have. Lastly, I would to thank Libby Welch, the lettings admininstrator from the Maidstone branch. She made the completion seemless.
Lesley · 30 November 2023
Agent replied · 28 April 2024
Thank you so much for your extremely kind review Lesley, it has been an absolute pleasure working with you & were super happy we have found you a lovely tenant. Wishing you all the best! - The Lettings Team.
★★★★★ 5/5
GoogleRMJ Gravesend Estate Agents ( Especially Ellie, Emma, and Simon) deserve a resounding 5-star rating for their stellar performance. Their exceptional service, transparent communication, and unwavering commitment to client satisfaction makes them stand out and I can testify to this. The professionalism and support provided throughout the entire process has been truly outstanding. I wholeheartedly recommend them for a top-notch letting experience. I'm not selling their market, I'm giving a testimony based on my experience. Thanks for looking out Ellie, Emma & Simon. Cheers
Nicholas · 30 November 2023
Agent replied · 28 April 2024
Thank you so much for kind words, this has made us all smile! It's great working with you Nicholas and I hope we can continue our Business Relationship! Thank you again! :)
★★★★★ 5/5
GoogleGreat staff who made what is typically a very stressful experience of selling your house a lot less taxing with their tremendous support. In particular Lily made our experience that much easier keeping us in the loop and making sure all our queries were handled she was very professional but still a friendly and approachable demeanour. We were very grateful to have had such a positive experience and would recommend for anyone interested in selling and buying.
Shannon · 29 January 2024
Agent replied · 28 April 2024
Dear Shannon. Its lovely to hear you would recommend our services and we are glad you were happy with the service we provided. Thank you
★★★★★ 5/5
GoogleI have recently had my renting experience with RMJ lettings and it was very smooth from the beginning. The team was quite professional and easily accessible. The communication was clear and the entire process was transparent. I am about to move into my new apartment next month and RMJ team has been very helpful throughout.
Nitish · 18 May 2026
Agent replied · 9 July 2026
Hi Nitish, Thank you for your kind words, and are glad you found the process easy! We wish you all the best in your new home. From the Lettings Team RMJ
★★★★★ 5/5
GoogleI'd like to thank Tammy, Jo and Nicola for helping me with our purchase. They were also there to help with any questions that I had. Thank you again for all you help
Nicola · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for your kind words! Tammy, Jo, and Nicola will be thrilled to hear that their support made a difference in your purchase. We’re so glad they were able to assist you and answer any questions you had along the way. If you … More
★★★★★ 5/5
GoogleTammy was so helpful and thorough, although I was unable to continue with the house I was primarily interested in, she continued to provide excellent help and found me even more lovely houses
Chisom · 8 October 2025
Agent replied · 8 October 2026
Thank you for your kind feedback! We're so pleased to hear that Tammy was able to support you, even when things didn’t go as planned with the initial property. It’s great to know she continued to help you find other lovely options. We’ll be … More
★★★★★ 5/5
GoogleJo and Tammy were very supportive throughout the entire process. They kept us informed and chased the other party whenever necessary. 13 weeks from viewing to exchange. Couldn’t have done it without them!
Gurpreet · 8 October 2025
Agent replied · 8 October 2026
Thanks so much for sharing this! I’m really pleased to hear Tammy was able to make the process easier for you. Being responsive, supportive, and offering helpful recommendations is exactly what we aim for, so it’s great to see that … More
★★★★★ 5/5
GoogleTammy has been so helpful with our sale and purchase. Always there to help and answer any questions we had. Highly recommend. Thank you to all the team
Simon · 2 August 2026
★★★★★ 5/5
GoogleTammy was the best in helping us buying our proprety. From the first steps she give us the best advice regarding all the difficulties and her perseverence in obtaining the best results for us was second to none. We thank you from our hearts for your passion in your field and we don t hesitate to recomands you to anyone intrested in buying or letting a home.
Bogdan · 20 July 2024
Agent replied · 8 December 2024
Thank you so much for your wonderful feedback! We’re thrilled to hear about your positive experience with Tammy. Her dedication, expert advice, and perseverance in navigating challenges are truly remarkable, and we’re delighted she was able to help you achieve the best results.
Your kind words about her passion and commitment mean the world to us, and we’re so grateful for your recommendation. Thank you for trusting us with such an important milestone, and we hope you enjoy your new home for many years to come. If there’s ever anything else we can assist with, please don’t hesitate to reach out.
Lily and The Gravesend Team
★★★★★ 5/5
GoogleExcellent experience renting my new place through RM&J Gravesend. I would highly recommend. Special thanks to Erin and Libby, my helpful and capable guides through my house move. Superb service. Thank you.
Wesley · 8 October 2025
Agent replied · 8 October 2026
Dear Wesley,
Thank you for your fantastic review! We’re thrilled to hear that you had an excellent experience renting with RM&J Gravesend. Erin and Libby will be delighted … More
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