Trusted Agent profile Β· Gravesend

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Robinson Michael & Jackson Gravesend reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,573 reviews across 2 platforms

21A - 21B King Street, Gravesend, DA12 2EB

Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

Google logo

4.9 / 5

1,563

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

I would thank Miss Tammy Dixon for. handling all my enquiries very efficiently as a first time buyer. Tammy thanks for your quick ,prompt and hassle free handling of all the matters related to the property I buyed,I am very impressed.

Mailstar Β· 8 October 2025

Agent replied Β· 8 October 2026

Thank you so much for your kind words! We’re delighted to hear that Tammy provided such efficient and hassle-free support during your first property purchase. Buying your first home can be daunting, so it’s fantastic to know that Tammy’s … More

5/5

Google

We dealt with Lily when we required a valuation on our property. Her professionalism and communication, from start to finish, is second to none. We had a few queries after the valuation which she responded to quicker than we expected. …

Joanne Β· 8 October 2025

Agent replied Β· 8 October 2026

Thank you so much for your fantastic feedback! We’re so pleased to hear that Lily provided such a professional and seamless service during your property valuation. Her quick responses and helpful explanations really reflect her dedication … More

4/5

Google

Everybody was really helpful including Jack who came out to value and photograph my property and Lily who despite me later taking the property off the market, was lovely in providing practical help and advice for me going forward. Thank you

Sam Β· 8 October 2025

Agent replied Β· 8 October 2026

Thank you for your kind words! We’re so pleased to hear that we were able to provide helpful advice and support, even though you decided to take the property off the market. We really appreciate your feedback!

5/5

Google

Thankyou Maddi for showing us around the bungalow on Thursday. You were on hand to answer our questions about the conservatory & the outbuildings. We were impressed with your friendly manner and your knowledge of the property & it's layout. …

Julian Β· 8 October 2025

Agent replied Β· 8 October 2026

Dear Mr & Mrs Jones, Thank you very much for your kind feedback regarding your recent viewing. I am … More

5/5

Google

Sold my house within 1 week. Very efficient and proactive. Cant fault them. Special thanks Mia, Andy, Lily and Jo.

Adil Β· 8 April 2026

Agent replied Β· 17 May 2026

Thank you for your kind feedback. We’re really pleased to hear your sale was handled so efficiently and achieved … More

4/5

Google

Had two viewings with Jake from RMJ and overall had a good experience. He was polite, efficient, and very helpful during our first visit, sharing great details about the property. My only minor critique is that our second visit was a bit quiet, but professional nonetheless. Thank you, Jake!

Jordan Β· 20 August 2026

Agent replied Β· 16 September 2026

Thank you for taking the time to leave us a review and for sharing your feedback. We’re delighted to hear that you had a positive experience with Jake and found him polite, efficient and helpful during your viewings. We really appreciate your honest feedback regarding the second viewing as well, and we’ll be sure to pass your comments on to Jake. Thank you again for choosing RMJ, and we wish you all the best in your property search! If you know anyone who is looking to sell or let a property, we would also be very grateful for a recommendation. As a thank you for any successful referral, we offer a Bluewater voucher.

5/5

Google

Great experience with Jack in particular but also a shout out to Mia and Georgia. Our house was sold before even going on the market and Jack offered to negotiate on the house we are buying. Although a little more pricey than other agents, we have so far had a great experience and would not hesitate recommending.

Joanne Β· 24 February 2026

5/5

Google

Ellie has been fantastic. Approachable, transparent and prompt in providing what she promised. Would recommend.

Tony Β· 13 May 2026

Agent replied Β· 10 July 2026

Hi Tony, Thank you for your kind review, i know Ellie will appreciate it and we are thrilled you was happy with your service! Kind regards, RMJ Lettings Team

5/5

Google

Absolutely amazing experience with Tammy! From the very beginning, she went above and beyond in every possible way. Tammy was incredibly responsive, always available to answer our questions, and kept us in the loop at every stage of the …

C Β· 8 October 2025

Agent replied Β· 8 December 2024

Thank you so much for your incredible feedback! We’re absolutely delighted to hear how Tammy went above and beyond to support you during the process. Her dedication, responsiveness, and attention to detail truly make her stand out, and … More

5/5

Google

Mia Poulter has been a star, knew exactly the type of property that I was looking for. Great communication, responded to calls immediately and has been a pleasure to work with on my new home journey. Thanks Mia πŸ‘πŸ½β€οΈ …

Debra Β· 8 October 2025

Agent replied Β· 8 October 2026

Thank you so much for your lovely feedback! It’s fantastic to hear how well Mia has supported you on your journey to finding your new home. She really is a star, and we’re so glad she made the process smooth and enjoyable for you. I’ll be sure to pass on your kind words to her, she’ll be thrilled! 😊🏑❀️ …

5/5

Google

Just wanted to say a huge thank you to Lillie at rmj on showing us around the 2 properties that we viewed with her, she was very helpful and was able to answer all of our questions many thanks josie

Jack Β· 8 October 2025

Agent replied Β· 8 October 2026

Thank you so much for your kind words, Josie! We’re so glad to hear that Lillie was helpful during your property viewings and was able to answer all your questions. She’ll be thrilled to know she made a positive impression. If you need any further assistance, don’t hesitate to get in touch, we’re always here to help! 😊 …

5/5

Google

The team at the gravesend branch, especially Tammy and Jo, have just helped us find our dream home. They were brilliant and always answered any questions and were constantly chasing the rest of the chain for updates, etc. Absolutely brilliant.

Kelly Β· 8 October 2025

Agent replied Β· 8 October 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear that Tammy, Jo, and the rest of the Gravesend team were able to help you find your dream home. It’s great to know they kept things moving and were there to support you … More

5/5

Google

Mia was very friendly and helpful. Would recommend.

Greg Β· 29 June 2026

Agent replied Β· 6 July 2026

Dear Greg, Thank you for taking the time to leave us a review. We're so pleased you had a … More

5/5

Google

Very good service, they helped me every step of the way. Jo and Mia were excellent in handling everything I needed assistance with. They provided very prompt and helpful responses to my queries via both phone and email, and consistently kept me up to date throughout the process.

Oyeleke Β· 17 April 2026

5/5

Google

Mia was lovely. Good communication beforehand. She was early, (and early is on time, on time is late and late is not acceptable). Polite, friendly, well dressed, smart, well presented and well spoken. Lovely demeanour and explained the …

Aaron Β· 8 October 2025

Agent replied Β· 8 December 2024

Thank you so much for your kind feedback! We’re thrilled to hear that Mia has consistently provided such a positive experience for you throughout your property search. Her professionalism, punctuality, and attention to detail truly make a … More

5/5

Google

From the outset, Lily and her team were fantastic - friendly, professional, helpful, nothing was too much. Every question I had was answered honestly, I was never under any misconceptions about the process. Feedback from viewings was given …

Robert Β· 8 October 2025

Agent replied Β· 11 January 2025

Thank you for your feedback about Lily and the team at Robinson Michael & Jackson, Gravesend. It’s great to hear they were professional, honest, and supportive throughout the process. Making what can be a stressful experience feel smooth … More

5/5

Google

The property management team at RMJ are lucky to have Antoaneta on the team! She has been dealing with a number of ongoing complex and sensitive Issues with my tenants recently. Antoaneta has been brilliant at coordinating myself(landlord), …

Bal Β· 8 October 2025

Agent replied Β· 1 October 2023

Thank you so much for your kind review Bal! - It has been so lovely working with you again and I'm glad everything went smooth for you. Thanks again! :)

5/5

Google

First time viewing houses and it was a truly great experience all thanks to Mia Poulter she was very helpful and welcoming and made it infinitely better

Jamie Β· 15 September 2026

5/5

Google

Very reliable and they support you throughout the process of getting a mortgage. My experience with Mia Poulter was seamless. She was very professional and knowledgeable, answered all my questions politely and truthfully when I went for viewing.

Nnenna Β· 8 October 2025

Agent replied Β· 11 January 2025

Thank you for your kind words! I’m so glad to hear that your experience was seamless and that Ben and Mia could help answer all your questions. It’s great to know that you found the service professional and helpful throughout. We truly … More

5/5

Google

RMJ help me sale my home and they were all really helpful. I’d like to say a special thank you to Tammy, she was alway there at the end of the phone. Thanks again to everyone at RMj

Joanne Β· 8 October 2025

Agent replied Β· 8 October 2026

Thank you so much for your kind feedback! We’re so glad to hear that the team at RMJ was helpful throughout the sale of your home. Tammy will be especially pleased to hear your thanks, she’s always happy to assist wherever possible. If you need any help in the future, we’re here for you. Wishing you all the best! 😊 …

5/5

Google

I recently purchased a property through Robinson Michael and Jackson, and I couldn't be happier with the service I received, especially from Tammy. Buying a house can be a stressful experience, but Tammy made the entire process …

Harvinder Β· 8 October 2025

Agent replied Β· 8 October 2026

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Tammy made such a positive impact on your home-buying journey. Buying a property can indeed be stressful, especially with … More

5/5

Google

Hannah was wonderful. amazing customer service. thank you!

Jess Β· 12 June 2026

Agent replied Β· 7 July 2026

Dear Jess, Thank you for your lovely feedback. It means a lot to our team, and we're … More

5/5

Google

When looking for an agent, good communication was very important to us. From the start of the process, Lily would reply to our endless questions, she also gave us lots of advice and help along the way. Towards the end we were then dealing with Tammy, who again was so helpful. I would 100% recommend RMJ. Thank you so much .

Terri Β· 6 May 2026

Agent replied Β· 10 July 2026

Dear Terri, Thank you so much for taking the time to leave such a lovely review! … More

5/5

Google

Jake was great helping me try to look for a property

Els Β· 21 May 2026

Agent replied Β· 9 July 2026

Dear Els, Thankyou for your positive feedback following your meeting with Jake, we … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Robinson Michael & Jackson Gravesend

How many reviews does Robinson Michael & Jackson Gravesend have?

Robinson Michael & Jackson's Gravesend office has 1,573 reviews across two platforms: 1,563 on Google, 10 on Facebook.

What is Robinson Michael & Jackson Gravesend's rating?

Robinson Michael & Jackson Gravesend is rated 4.9 out of 5 across all 1,573 reviews, and 4.9 out of 5 on Google from 1,563 reviews.

Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.

Where is Robinson Michael & Jackson's Gravesend office?

Robinson Michael & Jackson Gravesend, 21A - 21B King Street, Gravesend, DA12 2EB.

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