5/5
GoogleI recently worked with Hannah in the Gravesend branch, and I couldn't be more impressed. Her customer service is second to none, and her professionalism throughout the entire process was amazing. Highly recommend!
Trusted Agent profile · Gravesend
Verified
Robinson Michael & Jackson Gravesend reviews
★★★★★
1,572 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,572 reviews on two platforms, including 1,562 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
Google5/5
GoogleErin has been super helpful as has all the team, Erin has kept me updated with every update and step, super helpful and kind and understanding
Agent replied · 17 May 2026
Thank you so much for your kind words, it truly means a lot to the whole team. We’ll be sure to pass your lovely feedback on to Erin and the rest of the team. If there’s ever anything more we can help with, please don’t hesitate to get in touch.- RMJ Gravesend Lettings
5/5
GoogleThank you to Tammy and the team for helping to sale my mums home. They sold the house to the first viewer and the sale went through so quickly and RMJ were alway there to help with any questions that we had. Highly recommend Tammy and the team.
Agent replied · 8 October 2026
Thank you so much for your kind words. We’re really pleased we could help make the sale of your mum’s home as smooth and straightforward as possible. Tammy and the team are thrilled to hear your feedback, it was a real pleasure supporting … More
5/5
GoogleMia was so helpful in showing us around. So attentive to our needs, couldn’t have asked for anyone better to show us around. Thanks Mia!
Agent replied · 8 May 2026
Thank you for your kind feedback. We’re really pleased to hear Mia was so helpful and attentive during your … More
5/5
GoogleTammy was amazing in helping us sale our home Highly recommend her and her team
Agent replied · 6 July 2026
Dear Dean, Thank you for taking the time to leave us a review. We're so pleased you had a … More
5/5
GoogleErin is a great Lettings Agent and super helpful all round
Agent replied · 31 July 2026
Thank you for your kind review. We're so pleased to hear that you found Erin to be so helpful throughout your experience. … More
5/5
GoogleIt was a pleasure doing business with RM&J. We used them 22 years ago and we were so pleased with the service we received it was a no brainer in using them again. Special mentions for Jo, Nicola, Lily, Mia and Tammy. All kept me informed …
Agent replied · 8 October 2026
Thank you so much for your lovely message, it truly means the world to us! It was an absolute pleasure working with you again after all these years, and I’m so glad we could make the process as smooth and stress-free as possible for you. … More
5/5
GoogleMy fiance and myself viewed a property listed by Robinson Michael and Jackson, we were dealt with by an estate agent Jake Reader. Jake was very professional and polite through the whole process, explaining things to us very well. Jake …
5/5
GoogleTammy was brilliant on the phone and well ensuring on helping me looking for a property and getting the correct information. …
Agent replied · 17 May 2026
Thank you for your kind feedback. We’re really pleased to hear Tammy was so helpful and ensured you had all the … More
5/5
GoogleI have had a few viewings now and the staff at Robinson Michael & Jackson have been very helpful and welcoming showing great knowledge of the property and area. I would like to thank Emma for her patience and a special thankyou to Mia for …
Agent replied · 8 December 2024
Thank you so much for your kind words, Marcus! We’re thrilled to hear that you’ve had a positive experience with the team at Robinson Michael & Jackson. It’s great to know that Emma and Mia were able to provide you with helpful and … More
5/5
GoogleHannah has been very helpful and on the ball with our property search.
Agent replied · 6 July 2026
Dear Ashwin, Thankyou for your positive feedback towards Hannah, we will be sure to pass on … More
5/5
GoogleDear RMJ Estate Agents Team, I am writing to express my heartfelt gratitude for the exceptional service and professionalism I experienced during my time working with your team, particularly Tammy at the Gravesend office. The level of attentiveness and care provided by the RMJ team truly exceeded my expectations. From the initial consultation to the final stages of the process, I felt supported and valued as a client. I greatly appreciated the consistent communication and updates throughout the entire process. It was reassuring to be kept informed every step of the way, which demonstrated a high level of dedication and commitment to customer satisfaction. I must commend Tammy for her outstanding professionalism and expertise. Her attention to detail, knowledge of the market, and dedication to ensuring a smooth experience were truly commendable. I would like to extend my sincere thanks to the entire RMJ team!
Agent replied · 28 April 2024
Dear Rachel. Many thanks for your review and also kind comments in regard to Tammy We really appreciate your feedback.
5/5
GoogleWe just want to say a huge thank you to every member of the team from Robinson Michael & Jackson Gravesend branch,for helping us through the whole process of buying our first property. From the first viewing we were impressed with their dedication and professionalism, once our offer has been accepted they have been incredibly supportive. They’ve been continuously in touch with both solicitors , and us making sure everything is going smoothly and without any delays in getting the keys to our home! Thank you Tammy, Jo, Andy and the rest of the team, keep going with the good work! Raluca &Bogdan Damas
Agent replied · 8 December 2024
Thank you so much for your kind words, Raluca and Bogdan! We’re thrilled to hear that our team at Robinson Michael & Jackson Gravesend was able to support you every step of the way in buying your first home. It’s wonderful to know that from your first viewing to receiving the keys, our dedication and professionalism made a positive impact on your experience. Tammy, Jo, Andy, and the rest of the team are truly grateful for your recognition, and we’re so happy to have been part of this exciting journey for you both. Your satisfaction means the world to us, and we’ll continue striving to deliver the best service possible. Thank you again for your trust, and we wish you all the best in your new home! Lily and The Gravesend Team
5/5
GoogleI'm a first time buyer and it was my first time working with Robinson Micheal &Jackson estate agents. Mia Poulter was my estate agent and she was really interactive, engaging and easy to talk to regarding what I was looking for in a first …
Agent replied · 8 October 2026
Thank you so much for sharing your experience! We’re so glad to hear that Mia provided such a positive and attentive service throughout your property search. Her ability to quickly adapt and find you the right options is exactly the kind of … More
5/5
GoogleHi Ellie, I met with the tenant yesterday and I was pleased with the choice made. I want to use this opportunity to say thank you for all the hard work and patience. You were very thorough and patient throughout the process. I would …
Agent replied · 8 October 2026
Thank you so much for your thoughtful review! We’re delighted to hear that your experience with RMJ, both as a buyer and now as a landlord, has been smooth and rewarding. Ellie and Ella will be thrilled to know their dedication and … More
5/5
GoogleI have had a lovely experience so far with RMJ. Mia was very helpful when I enquired about a property I was desperate to see. She booked me in straight away for the earliest time. Perfect property and offer was accepted the next working day
Agent replied · 8 October 2026
Thank you so much for your lovely feedback! I'm so glad to hear Mia was able to help so quickly and get you in to see the property without delay. It’s even better to hear that it was the perfect home and your offer was accepted the very … More
5/5
GoogleHannah was extremely friendly, patient and punctual! She answered all of questions and was very thorough. Thank you so much for your time.
Agent replied · 17 May 2026
Thank you for your kind feedback. We’re really pleased to hear Hannah was friendly, patient, and thorough … More
5/5
GoogleA big thank you to the team in helping me secure my first property. Erin was so helpful throughout the whole process and answered every question I had. Thank you team!!!
5/5
GoogleI had the best experience throughout the process of buying my property from start to end . The RMJ team is very supportive and professional. Tammy was a great support , professional and a dedicated staff . I would recommend RMJ to anybody who is willing to deal with a property. The staff is very positive and reliable.
5/5
GoogleSimon, Ellie and Libby made the whole process so easy. I was impressed with how quickly they could find us tenants again.
Agent replied · 17 May 2026
Thank you for your kind review! We’re so pleased to hear that the whole process felt easy for you and that the team were able to secure new tenants so quickly. … More
5/5
GoogleWe completed on the sale of our property yesterday. The service RMJ provided was very good. We had lots of viewings, and they gave us lots of feedback. As we navigated from the property being under offer through to completion, Tammy Dixon was exceptional.
Agent replied · 8 October 2026
Thank you for sharing your experience! Huge congratulations on completing the sale of your property! 🎉 It’s wonderful to hear that RMJ provided such a great service and kept you well-informed throughout the process. Tammy truly is … More
5/5
GoogleIt’s been a pleasure working with Robinson Michael & Jackson the last week. They’ve turned things around for us at the drop of a hat! Everything is so accurate, and Tammy & Lillie-may have been especially helpful and informative. Would definitely recommend! Than you
Agent replied · 8 October 2026
Thank you so much for your lovely feedback! It’s been a pleasure working with you too, and we’re so pleased to hear that you’ve had a positive experience with us. … More
5/5
GoogleThe guys at RM&J made the process of buying so nice & easy! They took care of everything from start to finish and communication was next to none. Will definitely purchase through this estate agent again! Special thanks to Reece for looking after us.
Agent replied · 8 October 2026
Thank you so much for your wonderful feedback!
5/5
GoogleSimon and his team is brilliant. As landlord, after I had a terrible experience with a different agent before, Simon has found a really good tenant for me during a very short period of time. As I'm not around the property, the team has helped a lot to get it ready to put it to the market. The communication is great! A big thank you to the whole team: Simon, Ellie, Ella & Libby!
Agent replied · 22 January 2025
Thank you so much for your fantastic review! We’re so pleased to hear that Simon and the team were able to turn your experience around and find the perfect tenant for you quickly. We understand how important good communication and support are, especially when you're not nearby, and we're glad we could help make the process as smooth as possible. Thank you for trusting us with your property, and we look forward to continuing to work with you
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Questions about Robinson Michael & Jackson Gravesend
How many reviews does Robinson Michael & Jackson Gravesend have?
Robinson Michael & Jackson's Gravesend office has 1,572 reviews across two platforms: 1,562 on Google, 10 on Facebook.
What is Robinson Michael & Jackson Gravesend's rating?
Robinson Michael & Jackson Gravesend is rated 4.9 out of 5 across all 1,572 reviews, and 4.9 out of 5 on Google from 1,562 reviews.
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Where is Robinson Michael & Jackson's Gravesend office?
Robinson Michael & Jackson Gravesend, 21A - 21B King Street, Gravesend, DA12 2EB.
