Trusted Agent profile · Gravesend

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Robinson Michael & Jackson Gravesend reviews

★★★★★ Excellent

1,573 reviews across 2 platforms

21A - 21B King Street, Gravesend, DA12 2EB

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Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

Google logo

4.9 / 5

1,563

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

I would like to express our gratitude and appreciation to the Lettings Team at Robinson Michael & Jackson. The lettings manager Chloe Philbrick and her assistant Abbie Hoffman, what a team they both make. They are very professional, knowledgeable and so helpful! Nothing was too much trouble. Within a week, they had a tenant who had passed referencing. Everything ran very smoothly with updates, always letting me know what was happening. I highly recommend this company but especially the lettings team. We did have another letting agent before using RMJ, i don't know what they were doing but we were with them for 2 months and got nothing at all... and that was a well known agent. Thanks, Sandra Grange

0Alexandra · 1 October 2020

5/5

Google

The prospect of moving home, or if you’re just selling or buying for the first time is nothing short of daunting... Enter RMJ Gravesend. Now that my process is over, I look back and think how easy they made the experience and how relatively stress free the entire process was. When deciding to sell my property Reece left a great impression, and his honest and realistic approach was key to my decision to go with this team. Although I didn’t purchase a property through them, all viewings were really thought out as to it’s suitability for my needs. When selling mine, the process was super smooth, with Andy and Jo really ensuring everything went smoothly. Having gone through this a few times, it can feel frustrating when each day goes by with no information, but this team are really on it, and kept me informed all the way, pushed for answers when things were slow and couldn’t have done any more to support my needs. Honestly, this was a great experience come the end of it all, and I would happily recommend, no, urge you to consider this team for next move. Thanks again

Nils · 1 October 2020

5/5

Google

I don’t usually post reviews but we have had such a good experience with our purchase through Robinson Michael & Jackson that I felt a review was required. Reece and Lily in particular have been excellent. They listened to our property requirements and quickly found us the perfect house. Questions and emails were answered very quickly and they have made the whole process easy and stress free (which is far from experiences we have had in the past with other agents). I would recommend Robinson Michael & Jackson without hesitation and we will certainly be going back to them for any future purchase or sale.

Ben · 1 October 2020

5/5

Google

We have taken the support of Gravesend Robinson Michael & Jackson Team to buy our first dream house. Branch Manager Andy and his sales progression team includes, Jo, Nicola, Tom every single person was extremely friendly, helpful and knowledgeable. They have given honest and straight forward answer to all our queries and assist us with 200% support in the entire sales process.They value the time and willing to offer any kinds of support to their clients. Me and my husband we both are extremely satisfied with their professionalism & highly recommend this team for their efficient service.

Mehanaz · 1 October 2020

5/5

Google

Our experience with RMJ was a very stressfree one they were very helpful and there was always someone on the end of the phone to help with any queries or give advice especially Jo. I would highly recommend them to sell your home.

Christina · 1 October 2021

Agent replied · 1 October 2023

Thank for you kind words and we are very pleased that you are happy with our service. All the best Andy and the team.

5/5

Google

Great experience with this highly professional and responsive team. Logical valuation, great marketing and a very quick sale above asking. Many thanks in particularly to Lily for a job well done. I cannot recommend this firm enoughPositiveResponsiveness, Professionalism

Roger · 19 June 2022

Agent replied · 18 June 2024

So glad things went as smoothly as they did. Many thanks for you kind words.

5/5

Google

The team at Robinson Michael&Jackson were amazing! They were always helpful and kept us up to date with the process. We would like to say special thank you to Jo, Nicola and Andy.

Csilla · 4 January 2023

Agent replied · 1 October 2023

Dear Csilla. We really appreciate you taking the time to leave us a review, It is very much appreciated. Thank you from all the team.

5/5

Google

Amazing team and brilliant job. Very professional, great communication and support. I’m very pleased and grateful for my sale and purchase journey. Definitely recommend, this is my second time using them as my agents! Biggest thank you to all the team !

Greta · 12 July 2024

5/5

Google

First class service good communication’s efficient and friendly got the job done with no fuss good team work everyone was always in the loop. I would highly recommend their services

Lance · 4 April 2023

Agent replied · 1 October 2023

Thank you very much Lance for posting a review. We are very pleased that you would recommend us to others. Andy and the team.

1/5

Google

In a time when every business is crying out for help, the last thing you would expect to feel is unwelcome, uncomfortable and encounter compromised professionalism when looking to support a local business. This was the case with Robinson Michael & Jackson Gravesend Estate Agents on Saturday afternoon on 06/06/2020. Having being dismissed in such a way, I actually thought that this is the case as per the corona situation. How wrong was I, my partner went to another estate agent and had the best world class treatment one wishes and hopes to get all the time, especially when you are going to spend your hard earned money. Two contrasting cases one which left a bad taste and the other, a template of what customer service is. Robinson Michael & Jackson Gravesend Estate Agents you really need to work on your customer care and delivery.NegativeProfessionalism

Felix · 29 June 2020

5/5

Google

Fantastic customer service from Reece, Andy and the team at RM&J. From the initial valuation, to the final completion - they were helpful, communicative and informative. House sold with little fuss. Would highly recommend.

Dan · 2 October 2019

5/5

Google

It was through the purchase our property we had the pleasure of working with Robinson Michael & Jackson to secure it. They are by far the most informative, reliable and just GET THE JOB DONE agent around! I can not emphasize that enough. And when it comes to buying your dream home or even selling your most prized possession you most definitely need an agent that does just that, I guarantee you. Thanks again for your help with buying our new home.PositiveResponsiveness, Professionalism

Carley · 16 June 2020

5/5

Google

very helpful on the telephone pleasant lady

Christine · 8 October 2025

5/5

Google

Amazing service from Mia! Thank you🥰 …

Amy · 8 October 2025

5/5

Google

Fantastic group. Very tentative and friendly. A pleasant experience and would recommend to everyone

Tyson · 25 April 2024

Agent replied · 28 April 2024

Hi Tyson, Thank you for your review! It has been a pleasure working with you, we hope you enjoy your new home. - The lettings team.

5/5

Google

Very professional and we were kept up-to-date constantly. Great job from Andy and Jo who made sure we got to the finish line by helping us deal with issues along the way. Thanks guys Ashley

Ash · 1 October 2022

Agent replied · 1 October 2023

Thanks Ashley. Working with you was a pleasure and we hope you are happy with your house purchase.

5/5

Facebook

Recently completed the sale of a property with Robinson Michael & Jackson. Smooth and faultless, special shout out to Jo who kept me informed with weekly up to date calls, she alleviated any fears we had and answered all questions. Would highly recommend…

Sally-Anne · 4 August 2021

Agent replied · 18 June 2024

Hi Sally-Anne. Thank you so much for taking the time to write a review. We have passed on your kind comments to Jo. Kind regards from the team.

5/5

Google

I choose Robinson Michael & Jackson to let out my property. I did some research on the possible letting agents in my area, and RMJ came up with the best rating What so ever, so I decided to trust them and go ahead. The team at RMJ is just incredible. They looked after me in all aspects from putting the property on the market, to sign off contracts. They have been very helpful and supportive on choosing the right tenant. Chloe, Abbei and Petra are the stars I have been helped by. I will definitely collaborate with RMJ in the future and I reccomend this letting agency to family and friends. Thank you C

Cr15 · 29 April 2020

5/5

Google

Thanks very much to Simon, Ellie, Stacey and Ella for their efficient, pleasant and patient manner. We found the whole process seamless.

Judy · 27 October 2023

Agent replied · 26 November 2023

Thank you for your kind google review, we wish you all the best with your new tenant :) - The Lettings Team

5/5

Google

Big thanks to Jo, Nicola and Andy from RMJ Gravesend. The sales progression team were highly focussed in helping us push through our purchase pre Xmas to ensure we didn’t miss out on our Mortgage deal. Considering the time of year and covid restrictions in place, we were impressed they managed to get it through so quickly. If only solicitors were as focussed and committed as you guys! Thank you team Gravesend, much appreciated 😊PositiveProfessionalism

Merlin · 19 June 2021

5/5

Google

Robinson Michael and Jackson really made our dream move a reality and stress-free. The staff were all very nice, responsive and helpfull especially Abigail. Thank you so much. Olabisi x.

Olabisi · 1 October 2020

5/5

Google

Amazing service from Jack! 100% recommend.

C · 8 October 2025

5/5

Google

Chloe, Hollie, Ellie and Stacey have all been extremely friendly and helpful! Cannot fault them at all which has been nice considering how horrible most estate agents can be. Thank you for everything guys!

TILLIE · 1 October 2022

Agent replied · 1 October 2023

That's lovely of you to say! Thank you! - The Lettings Team

4/5

Google

Very professional dealings with RMJ. Timely updates on sales progression and realistic advice provided through the process of selling my house from pricing to the market to completion. Expectations set really well.

Sophia · 5 December 2022

Agent replied · 1 October 2023

Dear Sophia. We really appreciate you taking the time to write us a review and were happy with our service. Thank you.

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Questions about Robinson Michael & Jackson Gravesend

Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.

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Send Robinson Michael & Jackson Gravesend a message.

What do you need help with?

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