Trusted Agent profile · Gravesend

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Robinson Michael & Jackson Gravesend reviews

★★★★★ Excellent

1,573 reviews across 2 platforms

21A - 21B King Street, Gravesend, DA12 2EB

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Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

Google logo

4.9 / 5

1,563

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

We chose Robinson Michael & Jackson over other estate agents because they seemed give us confidence from the outset and asked us what we would expect from them during the sale. Throughout the sale we found them to be professional, helpful, informative, and courteous. We genuinely felt we developed a good working relationship with all the staff we dealt with. We would definitely recommend RMJ to anyone thinking about placing their home on the market.PositiveResponsiveness, Quality, Professionalism, Value

Fiona · 16 June 2021

5/5

Google

We have found the team at Robinson Michael & Jackson to be professional polite and a pleasure to do business with. Jo Rossiter was a great help in managing our recent sale .

Lorraine · 1 October 2020

5/5

Google

Fantastic staff, Fantastic service.

Tim · 24 November 2025

5/5

Google

Brilliant through out :)

Sean · 24 November 2025

5/5

Google

Robinson Michael & Jackson were amazing in dealing with the purchase of our property, they were always there even when they wasn't sure of an answer they would come back to you, Jade, Lilly and Jo were terrific and I would highly recommend them

Kerstie · 1 October 2021

Agent replied · 1 October 2023

Hi Kerstie. Thank you very much for making time to post a review. We hope you love your new home.

5/5

Google

Tammy has helped us through the process all the way would recommend Michael robinson Jackson estate agents

Vicky · 29 March 2024

Agent replied · 20 June 2024

Dear Vicky. Great to hear you were happy with our service, especially Tammy, Thanks for putting your faith in us. From Andy, Tammy and team

5/5

Google

We were extremely pleased with the professional service we received from Andy at RMJ Gravesend. He was always contactable and very helpful all throughout the sale process. Andy always kept us informed and was very friendly and reliable.PositiveResponsiveness, Professionalism

Alison · 19 June 2022

Agent replied · 18 June 2024

Thank you for taking the time us a review. We look forward to working with you again in future.

5/5

Google

Had a great experience with a letting - the entire team including Chloe, Stacey, Hollie and Abbie have been very professional, helpful and kind through the process. We did not experience any issues with this letting agencyPositiveResponsiveness, Quality, Professionalism

Nisha · 19 June 2022

Agent replied · 18 June 2024

Thank you for your review Nisha! It was a pleasure working with you, wishing you all the best in your beautiful new home - The Lettings Team

5/5

Google

Robinson & Jackson has provided a brilliant service to provide me with a very good tenant. They have also provided brilliant customer service and addressed all my needs. Which I couldn’t be more grateful for. StevePositiveResponsiveness, Quality, Professionalism, Value

Rowena · 16 June 2022

Agent replied · 15 June 2024

Thank you for choosing us! - The Lettings Team

5/5

Google

Recently sold our house with RMJ Gravesend, was a really quick and easy process, and they were constantly keeping us in the loop! Thanks RMJ

Charlotte · 28 September 2023

Agent replied · 26 November 2023

Hi Charlotte, Thankyou so much for your kind words, we are so glad we were able to assist in making the process as smooth as it could be. All the best in the future, Lily and The Gravesend Team.

5/5

Google

Jo was very helpful with the buying of our new home, was constantly updating us and finding out any information we asked for. Would definitely recommend

Stephanie · 1 September 2023

Agent replied · 1 October 2023

Dear Stephanie. Many thanks for your review and for mentioning Jo. We do appreciate it and hope you are happy in your new home.

5/5

Google

Very helpful team. Everything rent smoothly. One of the best agencies I must say

It’s · 21 May 2024

Agent replied · 18 June 2024

Thank you for your review! We wish you and your family all the best! The Gravesend Lettings Team

5/5

Google

RMJ managed the sale of my mother’s property very well. Particular thanks to Jo Rossiter (Gravesend branch ) who was really helpful, friendly and professional throughout and played a key role in keeping communication between ourselves and the buyer open and clear. Thank you!PositiveResponsiveness, Professionalism

K · 30 June 2021

Agent replied · 1 October 2023

Glad we could be of assistance. Your comments about Jo have been passed on. Thank you.

5/5

Google

I received good quality service from your company. Staff are very helpful and supportive and were very professional in their delivery of service with regular feedbacks on the process. I will recommend Robinson Michael & Jackson Gravesend Branch to friends and family at any time.PositiveQuality

Zainab · 29 June 2021

Agent replied · 1 October 2023

Thank you for taking the time to write a review. We hope you are happy in your new home.

5/5

Google

Rented a property through Robinson Michael and and Jackson Gravesend. Their service was fantastic. Chloe was very helpful and was always quick with answers. She made the moving process a lot less stressful. Thank you

Daniel · 2 October 2019

5/5

Google

When you are a first time landlord it is the most daunting experience ever! Chloe from RMJ just wiped away every fear. She said 1 week at the most it would be all over and i did not believe it!. Where do i begin??? From the first meeting she took control. She pointed us to handy men, carpet fitters everything we needed to make it a seamless transaction. She held our hand through it all. I could call her at any time of the day and this is what makes it all special. She was not this sales executive that would frighten your with jargon! Another thing is the RMJ portal for landlords which is so 21st century. I am one delighted woman. My property is on rent yeh!!!!!!!!!!

Diaspora · 1 October 2020

5/5

Google

Recently sold a house through the Gravesend office . Initially thinking of approaching a few agents for alternative quotes . They did not discourage me from doing that , but I decided just to use them without looking elsewhere as when they visited me they demonstrated that they knew the area well. All through the process everyone I came in contact with at the office was very professional and very helpful when I had questions or queries . They kept me updated through the whole process. I would not hesitate in recommending them .

Tony · 1 October 2020

5/5

Google

Very happy with the service received so far. I contacted other estate agents buy found RMJ by far the best. The information Tom provided on what is involved in moving and fees was clear and very helpful. He was very friendly but professional and kept me informed on a regular the sbasis throughoutelling process The number of viewings within the first 10 days was very impressive and was very surprised and happy how quickly I got an offer. Would recommend RMJ . Jo kept in regular contact throughout selling process, it took longer than normal to complete through no fault of RMJ. I felt she was the only one really pushing to get it over the line. RMJ were very professional throughout the 6 to 7 months it took to complete and my views have not changed. Again would recommend RMJ

Tim · 1 October 2020

5/5

Google

I choose Robinson Michael & Jackson to let out my property. I did some research on the possible letting agents in my area, and RMJ came up with the best rating What so ever, so I decided to trust them and go ahead. The team at RMJ is just incredible. They looked after me in all aspects from putting the property on the market, to sign off contracts. They have been very helpful and supportive on choosing the right tenant. Chloe, Abbei and Petra are the stars I have been helped by. I will definitely collaborate with RMJ in the future and I reccomend this letting agency to family and friends. Thank you C

Cris · 1 October 2020

5/5

Google

Having to sell my recently deceased parents' house from a distance - albeit only 60 miles of the M25 - I am lucky I chose Robinson Michael & Jackson. The team dealt with all of the viewings and they have kept me informed of progress at every stage. All of my dealings with the company have been professionally handling in a friendly manner. Special mention for Reece and Jo from the Gravesend office. They could not have been more helpful.

Kim · 1 October 2020

5/5

Google

We have bought and sold several properties through Robinson Michael and Jackson Gravesend Office. You walk through the doors and nothing is to much trouble ...it’s a feeling we have never experienced with any other estate agents and we have had dealings with a few! Buying and selling is such a smooth process as each and every one of the Gravesend staff are on their toes giving best possible service and keeping you up to speed on any changes or updates as soon as they happen . Andy and Jo were our main contacts with our sale ...even throughout the extremely difficult and uncertain times we were facing during COVID19, our minds were put at rest with regular updates & their professionalism. Whilst Jo was working from home she still managed to keep us informed on absolutely everything that was happening with our chain. Thank you Jo, Andy and all the staff at Gravesend branch. We know you all went the extra mile to make our move as smooth and swift as possible, even throughout the uncertain times we all have found ourselves in. Thank you all. David and Lynda Hawkins .

Lynda · 1 October 2020

5/5

Google

I was very pleased with RMJ from start to finish. Reece impressed me at the valuation stage with his knowledge of the market and genuine interest in selling my property. He valued the property higher than any other local agent that attended and convinced me that he would achieve this realistic price. The house sold within 4 weeks of the valuation. When the first buyer dropped out, Andy, the branch manager became involved and found another buyer the following day. I was kept up to date throughout by the friendly staff. I would highly recommend RMJ, they deserve to be the Gravesend market leader.

James · 1 October 2020

5/5

Google

Used RM&J as my agency to let out my property and couldn't have been more than impressed with the job they did! Tremendous job by Chloe, Abigail and Petra. I had another agency come round at the same time, but the reason i actually went with these guys was because of Chloe, people buy into people and then businesses. She carried out everything with such professionalism. Abigail did a fantastic job on the open house and actually got me multiple offers and Petra's legal knowledge and getting the deal all closed and sealed was second to none! Overall a great job and these 3 ladies are definitely a credit to the business!

Danny · 1 October 2020

5/5

Google

We purchased our property through the RMJ at Gravesend.The team at the branch are amazingly good and supportive , they are always willing to help at anytime. Tom and JO are brilliant they are very friendly and always their to support, you can tell they know their crafts any phone call , emails ,chasing up and updates they are their to respond to your queries and make your purchase as smooth as possible. I will definitely recommend in the future. Thanks so much

Mervyn · 1 October 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Robinson Michael & Jackson Gravesend

Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.

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Send Robinson Michael & Jackson Gravesend a message.

What do you need help with?

Robinson Michael & Jackson Gravesend will use your details to contact you about this. See our privacy notice.

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