Trusted Agent profile · Gravesend
Verified
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Send Robinson Michael & Jackson Gravesend a message.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleFantastic service throughout. Couple of shout outs, Lily at the start being so helpful and Tammy for seeing us through to completion. These guys really care and we cannot thank them enough!!
Lovely to hear you were very pleased with your service. Thank you on behalf of the whole team.
5/5
GoogleSatisfied when spoken together
5/5
GoogleI’m glad to work with Robinson Michael & Jackson specially Andy and Reece. They are very much supportive and always give better and suitable advice. There guys are very much professional do there best to make me satisfied .
Thank you
5/5
GoogleWe have used R&J a number of times over the last 10 years to both sell and buy houses and at the end of each time happily willing to recommend them to friends and family and also use them the next time around. Our most recent experience did not change our minds about R&J and more so, having been involved in a 7 month long conveyancing ordeal where R&J outshined against all other agents in the chain by constantly chasing and keep us informed whilst also going the extra mile and keeping the rest of the chain informed to keep momentum in the process. Jo Rossitor, of the Gravesend branch, was our sales progressor in this instance and deserves a massive thank you for her persistence, patience and understanding despite all of the odds. A massive thank you to Jo and the rest of the Gravesend R&J team.
5/5
GoogleRobinson Michael & Jackson have been incredible. We have had a very difficult journey to buying our house, none of the problems was caused by the estate agents, but the solicitors where constantly delaying the process. Robinson Michael & Jackson have been very professional, always answering my questions about the house buying process and explaining what my solicitor was emailing me about. As we were getting closer towards exchange Jo and Nicola would answer my phone calls daily about progress. On every occasion when my solicitor phoned me to give me an update on the progress of the purchase I was already aware as Jo or Nicola would have phoned or emailed me the previous day to let me know what was happening. I would definitely recommend Robinson Michael & Jackson Gravesend.
5/5
GoogleExtremely pleased with the level of service from RMJ throughout the process of buying our home. Very professional service and always available when dealing with any queries. Would highly recommend!
Thank you Christian for your positive comments. We really hope you are happy in your new home
5/5
GoogleDuring our property purchase Reece Cox the Branch Manager introduced us to Jo Rossiter the sales progressor. From the outset we were impressed by her excellent service, she kept us fully informed during the whole process. Thanks Jo.
Dear Tony. Thank your for taking the time to send a review and to mention Jo for her service. It means a lot to us. We hope you are very happy in your new home.
5/5
GoogleA really excellent service, thank you all.
Dear Carole. So glad to have been of service and get your purchase through in record time. Well done and we hope everything works out. Andy and all the RMJ team
5/5
GoogleI received a very friendly and professional service from the staff at Robinson Michael Jackson. They explained the process well and gave me regular progress updates. Their expierence and knowledge of the area is excellent and I would highly recommend them to anyone wanting an agent with great marketing and negotiation techniques. They put a lot of time and effort into selling our property, so thank you to all at RMJ.PositiveProfessionalism
5/5
GoogleThe whole team were very efficient and we always felt that they were moving things along for us as quickly as possible. They also really assisted us in chasing our vendor's solicitor too when we experienced worrying delays. We constantly felt reassured and in a safe pair of hands. They always listened to any concerns we had and acted on them as soon as possible. We would highly recommend RMJ!PositiveResponsiveness, Professionalism
5/5
GoogleThank you Abbie, Thank you Abbie, Thank you Abbie. Now I finally have a place I can call home all thanks to your support xx. Tolu
5/5
GoogleRMJ were professional and extremely helpful from beginning to end. They were responsive to calls, helpful in securing an agreement on price and continued to provide updates throughout the process.
Thanks Darren for your review. We are so happy that we were pleased with your service. We hope you are very happy in your new home.
5/5
GoogleSelling house for first time through probate and with their help took a big weight off my mind. Kept me updated throughout and were always friendly and helpful. Would recommend.
Dear Emma. Thank you so much for your review. We were glad to have been of service in what no doubt was a difficult time for you. Take care. Andy and the Gravesend Team,
5/5
GoogleAll the representatives I've spoken to (Chloe, Abigail, Petra) whilst approaching, being signed up with and using this service for a managed letting have been very helpful. Petra in particular was very attentive and accommodating when dealing with the leadup to my tenants moving in. So far everything has been relatively painless to get my rental property up and running, which has been a weight off of my shoulders.
5/5
GoogleI spoke to a young man called Ryan, he was very patient and helpful. Great customer service 😊👍🏼 …
That’s so kind of you to take the time to say this. thank you.
5/5
GoogleThank you very much to Jo,thank you for your amazing work and 100 times thank you what you done for as.was great to work with you.
Thank you so much for your lovely review. We hope you love your new home.
5/5
GoogleThroughout the whole experience Abbi was informative professional nd most of all friendly. It was a pleasure doing business with them .PositiveProfessionalism
5/5
GoogleAbbie was fantastic from the start! She handled everything superbly for us and kept us in the loop at all times! Wonderful service all round
5/5
GoogleVery helpful service. Always available and willing to help.
Many thanks Maddison
5/5
GoogleArranging a viewing was super quick, offers and enquiries were dealt with promptly. Any issues and chasing were dealt with instantly and Jo in particular was always very helpful.
Thank you Michael for your kind and honest words. So glad we got you moved. Enjoy your new home.
5/5
GoogleRMJ were great through the whole process of buying our new home, would definitely recommend!
Thankyou for your lovely review Maisie, we wish you all the best in your new home. Lily and the RMJ Gravesend Team.
5/5
GoogleVery helpful on email and made the sale process really smooth and easy to navigate. Quick to respond and made sure to follow up every step of the way.PositiveResponsiveness, Quality, Professionalism
Thank you very much for your review. It’s very much appreciated. All the best from the whole RMJ team.
5/5
GoogleThis company arranged our letting for us in a very professional manner and I would highly recommend them.
Thank you for your review Alec, wishing you all the best with your new tenants :)
5/5
GoogleEllie and the rest of the team have been absolutely amazing: knowledgeable, friendly and incredibly supportive through every step of the process. I can’t recommend them highly enough.
Thank you so much for your kind review, you were a fantastic Landlord to work with! - The Lettings Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Robinson Michael & Jackson Gravesend won Platinum in The Trusted Agent 2026 awards.
Send Robinson Michael & Jackson Gravesend a message.
