Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can easily and highly recommend Robinson Michael & Jackson, especially as a first time buyer trying to wind their way through the house buying world. I worked with Jo during the process who was proactive, friendly and professional throughout, keeping me up to date at all times with progress. I felt like all my questions and queries were quickly and efficiently answered, especially with communication between myself and the seller.
I always felt like a valued buyer, from being shown around the property to being handed the keys. I cannot thank the team enough for the smooth process and will be recommending them to others in the future.
Amelia · 1 October 2022
Agent replied · 1 October 2023
Thank you so much for your review. It’s lovely to hear that you were happy with the service we provided. We really hope you are happy in your new home.
★★★★★ 5/5
GoogleThe whole process working with RMJ has been amazing throughout. I am a solo first time buyer so this process could be quite daunting but working with the RMJ has helped eased a lot of my worries.
From inception and doing viewings I enjoyed working with Georgia and seeing some great properties. Finally found the one and the progression was guided by Nicola, Tammy and Jo in the Sales team.
I worked with everyone collaboratively and all questions were always answered/replied on the same day. Thank you once again for everything and being part of my journey on getting on the ladder!
Esther · 1 October 2022
Agent replied · 1 October 2023
Thank you so much for taking the time to write a detailed review and mentioning a few of the team personally. It means alot. We hope you love your new home and we look forward to working with you again in the future.
★★★★★ 5/5
GoogleAbsolutely brilliant service from Ellie, Stacey, Hollie and Chloe. Ellie in particular was very professional and evident she is passionate and knows what she is doing. She got me a tenant within 48 hours as she promised and constantly kept me updated throughout the process. It’s been a long time since I got this level of service. The rest members of the team were extremely professional. They made it so seamless and this is definitely a five star service I have received and would certainly use them again and recommend their services.
Jesse · 1 October 2022
Agent replied · 1 October 2023
It was easy to find you the right tenant within just 2 days, it's a lovely property! All the best - The Lettings Team
★★★★★ 4/5
GoogleI had a lovely viewing with Mia and she took her time to explain details about the property being sold.
Abiodun · 8 October 2025
Agent replied · 11 January 2025
Thankyou so much for taking the time to share your positive experience with Mia. She truly is an asset to our team and I will ensure that your feedback is passed on to her. … More
★★★★★ 5/5
GoogleToday I was accompanied by Mia Poulter for property viewings and I can say she was very professional and friendly.
Soopal · 8 October 2025
Agent replied · 11 January 2025
Thankyou for taking the time to share your feedback with regards to Mia, we are glad she was able to assist you in your property search. We will ensure your feedback is shared with her. … More
★★★★★ 5/5
GoogleThe service was smooth, efficient and very professional. Abigail was my main contact. All correspondence was quick and responsive so all through the process I knew exactly what was happening. I found Abigail friendly and informative with myself as a land lord and with the prospective tenant. i would recommend Robson Michael &Jackson for anyone looking for a property or selling /renting. excelent service from all the team Thank you :)
Denise · 1 October 2021
★★★★★ 5/5
GoogleBig thanks to Lily and Tammy for getting our dream move secured
Jake · 29 March 2024
Agent replied · 28 April 2024
Dear Jake. Thank you for your review. We hope you love your new home.
★★★★★ 5/5
GoogleLily’s knowledge and reassurance towards executing a sale is immeasurable, cannot fault her on anything the advice and comfort is second to none , highly recommend.
I’ve had many dealings with Ella and Ellie, who are a constant joy to work with , very pro active and professional.
All round great branch, will always be in touch!
Bill · 25 May 2024
Agent replied · 15 June 2024
Dear Bill. We were glad to have been of service. Thank you.
★★★★★ 5/5
FacebookAll of the team including Andy, Reece, Lily and Georgia were helpful and professional throughout. We were kept up to date at all times through what was a challenging process (no fault of Robinson, Michael & Jackson). We are due to move in 4 weeks and it is thanks to the tenacity and hard work of all of the team at Robinson Michael & Jackson, thank you all.
Gerry · 5 March 2022
★★★★★ 3/5
GoogleHad a very disappointing experience with this company and the 'Lettings Manager' Harry. We sent numerous emails, calls and texts trying to contact him, he seems to only work 2 days a week and didn't care to respond at times! After viewing a a property to rent we were assured by him that he was aiming to secure the property for us to then be told over a week later after waiting for an answer and via us contacting him that it has been given it to someone else. Had we not contacted him rest assured we wouldn't have heard anything. Even after explaining our circumstances of needing to move out within the month and that we were stressed and worrying about if we had somewhere to go, no respect or courtesy was given, we were just strung along for no reason.
Wouldn't use them again.
Update 23/07 - I was called by the director Dominic who apologised multiple times for the service I had received and notified me that prior to my review Harry was let go due to his work performance. He seemed very tight on how his staff perform, unfortunately I was the unlucky one that got caught in the cross over. I really appreciated the call and the explanation which has restored my faith in this agency.
Anika · 2 October 2018
★★★★★ 5/5
GoogleTammy is to the point, swift, gets back asap and actually gets it. I found Tammy immediately different to normal and usual sales agents. 5/5 Tammy!
Salman · 4 April 2023
Agent replied · 1 October 2023
Thank you so much for review. Your comments have been passed on and much appreciated.
★★★★★ 5/5
GoogleExcellent service
Great team
Couldn't fault the service
Would highly recommend
Thanks Andy
Tracey · 28 February 2024
Agent replied · 28 April 2024
Dear Tracey. Many thanks for your review. So glad you are happy with our service.
★★★★★ 5/5
GoogleAndy and the RMJ team have been brilliant throughout our house sale. Keeping us updated at every step and were able to sell within weeks of it going on thr market. They are all friendly, professional and very knowledgeable. Would highly recommend using RMJ to sell a property.
Pietro · 8 November 2025
★★★★★ 5/5
GoogleRent Property and Lebby Services are the best! Highly recommended for their excellent service and professionalism
Saif · 8 November 2025
Agent replied · 8 October 2026
Thank you Saif, this is a kind review and Libby is very grateful! Wishing you all the best :) - The Lettings Team, Gravesend
★★★★★ 5/5
GoogleThe best real estate agents ever! I didn't think that buying a house could be so pleasant, despite our poor knowledge, they answered all our questions very quickly, communication and customer service at the highest level. People always helpful and smiling! I absolutely love Jo and Tammy who have been so helpful to us, I wish everyone to meet such wonderful people when buying a house! Thank you.
Łukasz · 17 September 2023
Agent replied · 1 October 2023
Dear Lukasz. We are delighted that you were very happy with our service. We hope you enjoy your new home as much as we enjoyed working with you. Thank you from the whole RMJ Gravesend team
★★★★★ 5/5
GoogleI’m delighted and grateful to have been chosen as the suitable tenant to live in my new home! …
Miss · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for your kind words! We’re truly delighted that you’ve found your new home and that we could be a part of this journey. Wishing you many happy moments and wonderful memories ahead! … More
★★★★★ 5/5
GoogleFantastic experience working with the team and would highly recommend their services. Great level of service and Estate Agents
Tunbridge · 8 October 2025
Agent replied · 8 October 2026
Thank you for your fantastic feedback! We’re delighted to hear that you had a great experience with our team and appreciate your recommendation.
★★★★★ 5/5
GoogleGreat estate agents and team to work with.
Chloë-Rae is always a pleasure to speak to, she is honest and proactive. I would highly recommend Robinson Mihael and Jackson for Lettings.PositiveResponsiveness, Quality, Professionalism
Stavroulla · 27 June 2022
Agent replied · 26 June 2024
Many thanks for your review, you're always a pleasure to deal with. Look forward to working with you again in the near future - The Lettings Team
★★★★★ 4/5
GoogleGeorgia Scott was an excellent consultant and very knowledgeable about the area and the property. During the completion process Jo Rossiter's advice, experience, and tactical common sense made the negotiation and transition smooth.PositiveProfessionalism
Mark · 19 June 2022
Agent replied · 18 June 2024
Dear Mark. Thank you for your review. Much appreciated
★★★★★ 5/5
GoogleVery professional and friendly. They responded to all our queries in the process of sellng our home. With the help of Andy Plaistowe, Jo Rossiter and the team we exchanged and completed in just under 7 weeks. They kept us updated at every stage of the selling process which made the whole selling process less stressful. We can't recommend Robinson Michael Jackson enough. Thank you all from Manjit and KamPositiveResponsiveness, Professionalism
Manjit · 28 June 2021
★★★★★ 5/5
GoogleI had a very nice experience viewing one of the properties with this company, the estate agent was so lovely, think her name was Hannah, she was so flexible with the times of viewings which was massively helpful, I also asked her questions …
Layla · 8 December 2025
★★★★★ 5/5
GoogleI am a first time buyer and hesitated with my previous estate agents. Buying a property is stressful and very difficult at this pandemic.But luckily I found Robinson Michael & Jackson with the help of sales consultant GEORGIA SCOTT. She is a beautiful lady with fantastic marketing skills and communication skills. Most importantly she arranged property viewing 3 times without hesitation. I want to say special thanks to GEORGIA SCOTT ..definitely she is a SUPER STAR IN MARKETING and MISS GRAVESEND (beauty with brain)👌👌👌
Jo: She is a fabulous lady with lot of patience and always responded in time. Very helpful, kind, supportive and motivated me with positive suggestions. Thanks is not enough to JO👌👍🙏
Reece and Andy don’t need any review’s because they are bored with customer compliments.. They are highly talented with fabulous customer service..SUPERIORS in mortgage process👌👌
For peace of mind at the time of buying a property please contact RMJ
ROBINSON MICHAEL& JACKSON
GRAVESEND
⭐️⭐️⭐️⭐️⭐️
Madhu DasariPositiveResponsiveness, Quality, Professionalism, Value
Madhu · 18 July 2022
Agent replied · 1 October 2023
Dear Madhu. I don’t think words can express how appreciative we are of your review. You put smiles on everyone’s faces and makes the job we do very worthwhile. We hope you enjoy your time in your new home. From all the team at RMJ Gravesend. Thank you.
★★★★★ 5/5
GoogleHonestly can’t rate this place high enough they gave me and wife an outstanding service and went well out their way to help us find a perfect place to rent, Chloe was so helpful and was always on the ball with it, suggesting and finding places for us taking us to view when it best suited us if you’re ever looking for some where I would highly recommend them!PositiveResponsiveness, Quality, Professionalism
Lee · 19 June 2021
★★★★★ 5/5
GoogleWhat a professional team you've built in the Lettings Desk, backed by a great Portal for managing the entire process. I had a seamless Letting experience - all thanks to Simon, Ellie, Libby and the entire RMJ team.
KNF · 21 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
