Trusted Agent profile · Gravesend
Verified
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Gravesend won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2022, 2021.
2022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleI was very happy with how the team at Gravesend handled the recent sale of my property. They were very professional and kept me fully up-to-date with how the sale was progressing. They were prompt to reply to emails and made the whole process run as smoothly as possible.
5/5
GoogleOk so where to start first things first thank you for the service you provided it was the best I have come across by far. Didn’t ring or email every other day for lenders updates like other agents Iv used I would highly recommend Robinson Michael and Jackson’s gravesend to buy sell rent a property. All the girls there did an amazing job updating me when it was relevant and couldn’t be happier. Many thanks JackPositiveResponsiveness, Quality, Professionalism, Value
Dear Jack. We really appreciate your comments and very pleased that you were satisfied with our service. We hope you enjoy your new home.
5/5
GoogleI had a wonderful experience renting with Robinson Michael & Jackson. We are landlords and they were communicative, helpful and contactable. Would use them again for sure
5/5
GoogleGreat communication and very helpful staff
Thankyou for reaching out to share your experience, it means alot :) Lily & The Team
5/5
FacebookCouldn’t Recommend anymore, we used them to sell our property and they found us our new home.. amazing helpful staff. Reece, Nicola & Andy were so helpful and easy to contact, giving us weekly updates. 5* Service.
Hi Lacie, thank you so much for your feedback. You were a pleasure to work with and I’m so glad we managed to help you find your new home also. Wishing you all the best for the future. RMJ Gravesend
5/5
GoogleFantastic agents to work with. Extremely knowledgeable and supportive. Will definitely use again.
5/5
GoogleHannah showed me around a house over the weekend and was very helpful.
5/5
GoogleMany thanks to Robson Michael and Jackson for letting my property speedily and to the right client. Special thanks to Chloe for her professionalism, excellent communication skills, relentless effort in renting out my property. Despite the challenge of letting out the property over the Christmas period Chloe’s creativity and excellent negotiation skills meant that I was able to secure a decent rent as well as decent letting fees. Thanks again to you and your team
5/5
GoogleWe can't thank Andy and his team enough... when our first offer fell through they were straight on the case putting the house back on the market and arranging viewings, by the following month we'd sold this time successfully! Professional all the way keeping us updated and a special thank you to Jo Rossiter. Would highly recommend and would give more than 5stars if I could.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleEstate agents are extremely rude and need to be trained on customer service.
Dear Ms Adeyemi, I’m very sorry to read your feedback, this would never have been our intention. … More
5/5
GoogleI had a really positive experience with Hannah W. at RMJ when I asked her to get in touch with a property vendor to find out who had carried out the refurbishment works, and they responded very quickly with the information I needed. I …
5/5
GoogleAbsolutely amazing experience with these guys. I would like to thank Simon and Ella on making an extremely stressful time so much better. They made so much effort in helping us with our search for a new home and keeping our minds at ease. Thankyou guys!
5/5
GoogleRM&J, Ellie and team were very professional, quick through out the renting process. Overall Satisfied with RM&J.
Thank you for your kind review Girish, it has been a pleasure working with you! Wishing you all the best! :)
5/5
GoogleJo has been a blessing through this purchase, any questions we needed answering she answered & anytime we couldn’t get hold of the solicitor jo would help with any of our queries! Could not recommend Robinson Michael & Jackson enough the whole team has been fantastic since the beginning! If we ever sell our property it will only ever be through this estate agents. I can’t thank jo and everyone at the graves end branch enough!
We are so pleased you were happy with your service and especially your comments about Jo. We really hope you enjoy your new home when we hand over the keys on Friday. Andy and the RMJ team.
5/5
GoogleFrom start to finish the staff made the process clear and stress free. They were realistic and honest in their approach to letting our flat. They were the perfect mix of professional and friendly. It was a pleasure to deal with Chloe, Ellie, Hollie and Stacey. They kept us informed along the way and allowed us to make informed decisions with regards to the rental of our flat. We would have no hesitation using them again.
Thank you for choosing us as your letting agent, congratulations again on your new tenants! You were fantastic Landlords to work with - The Lettings Team
5/5
GoogleI would highly recommend Robinson Micheal and Jackson Gravesend. Friendly staff, helpful and very professional throughout.
Thankyou for taking the time to share your experience with our Gravesend Team, we are all so glad that we were able to assist you in achieving an offer. Lily
5/5
GoogleAbsolutely amazing experience with these guys. I would like to thank Simon and Ella on making an extremely stressful time so much better. They made so much effort in helping us with our search for a new home and keeping our minds at ease. Thankyou guys!
5/5
GoogleGreat team, really helpful
Thank you for your feedback! We appreciate you taking the time to leave a review and are glad you had a positive experience. … More
5/5
GoogleFantastic team helpful kind house sold very quick excellent photos on the website tammy kept me informed every step supported me when needed regual phone calls with great attitude explained everything to me always there to support me with a …
5/5
GoogleI’ve been speaking with Erin and Libby. Excellent communication and helpful in understanding what the process was to get us moving into our first flat
5/5
GoogleI was thoroughly impressed with the service provided by Stacey during the reference checks, contracts, and deposit administration process. She was efficient, professional, and courteous, making the entire process seamless and stress-free. I would highly recommend her to anyone looking for an estate agent who truly cares about their clients' needs and goes above and beyond to ensure their satisfaction. Thank you for your excellent service, Stacey!
Hi Will, thank you so much for your kind review about Stacey, she is very happy about this review! Wishing you all the best. - The Lettings Team :)
5/5
GoogleJust want to give a massive thank you to Hollie for such a great service. She made the whole process so smooth!!
Hey Daniel! Thank you so much for that positive feedback! It was a pleasure working with you throughout this process :) - The Lettings Team.
5/5
GoogleI have had an amazing experience with them and would definitely recommend this letting agency.
Thank you for your kind words! We're delighted to hear that you had an amazing experience with us. Your recommendation means a lot, and we're thrilled to have been able to assist you. Wishing you all the best, and we’d love to help again in … More
5/5
GoogleThank you so much to all the staff we just got our keys today from them & through start mourning till the end all staff was very helpful amazingly treated us right & guided us all the way from start application till keys we highly them …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Robinson Michael & Jackson Gravesend won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Gravesend and Northfleet branch at EA Masters 2022, and 1 other industry award since 2021.
