Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAfter three months of patiently waiting with another local estate agent who could not get me decent offer, I approached Andy who visited the property on new years eve. They took photos on 06.01.2021 and it was live on 07.01.2021 and sold to the first buyer for full asking price on 08.01.2021, there was a second buyer too within twenty four hours, but I decided to go with first buyer on the spot. I highly recommend RBM, they have the knowledge and potential pool of buyers waiting to buy from them. Highly recommended.
Terrace · 1 October 2021
Agent replied · 1 October 2023
Glad things turned out to your liking. Thank you for taking to the time to post a review. We wish you all the best.
★★★★★ 5/5
GoogleRobinson Michael &Jackson, Gravesend team, help me purchase my first home as a first time buyer, from accepting my offer to managing me through the chain period, keeping me well updated from the seller, good information made me have patience during the chain waiting, up until exchange i was given good information all the time. I'm extremely grateful with the service I received from them. Good job and many thanks to all the team. Once again thank you all from Christian Anyaka.
Toochi · 1 October 2021
Agent replied · 1 October 2023
Your comments will be passed on to team. We hope you are happy in your 1st home and we look forward to working with you again in the future. Thank you.
★★★★★ 5/5
GoogleRMJ have overseen the sale and purchase of both my sales in the last 10 years, always exceptional service but lily mai has been my go to, very knowledgeable, always smiling and helpful, and there if need be for me thoroughly recommend
Sharon · 11 October 2024
Agent replied · 8 December 2024
Thank you so much for your wonderful feedback! We’re honored to have assisted with both of your sales over the past 10 years. It’s fantastic to hear that Lillie-Mae has been your go-to throughout the process, and we’re delighted that her knowledge, helpfulness, and positive attitude have made such a lasting impression.
Your recommendation means a great deal to us, and we’re so grateful for your continued trust in our services. If there’s ever anything we can help with in the future, please don’t hesitate to get in touch.
Lily and The Gravesend Team
★★★★★ 5/5
GoogleWe sold a property through Robinson Michael & Jackson and they made the process so smooth. Their property valuation was spot on for the market, getting multiple offers within the ranges predicted and exceeding our expectations. They were also brilliant with the communication throughout the whole sale, keeping us updated with all the latest informstin on how it was progressing. Would highly recommended to anyone looking to sell their property.
David · 4 January 2023
Agent replied · 31 May 2023
Hi David, Just wanted to say thank for your review. We are very happy that you were pleased with our service. Andy at the RMJ Team
★★★★★ 5/5
GoogleMariya has been very helpful and informative when helping with my property search. Recommend
Car · 1 September 2023
Agent replied · 1 October 2023
Many thanks for your kind words. We hope to find you a house soon.
★★★★★ 5/5
GoogleJust finished my parents house sale with RMJ. They were fantastic, always on the end of the phone or email. Jo and Tammy, Whenever we needed them they were there, Helped us through the sale efficiently, liasing with our buyer and us every step of the way. Highly recommend this estate agent and especially Jo and Tammy,We will definitely go to them with my own house sale when time comes
The · 1 January 2023
Agent replied · 31 May 2023
Thank your for your lovely review. We are very thankful and glad you were happy with our service.
★★★★★ 5/5
GoogleMy partner and I couldn’t be more grateful for the exceptional service from both Tammy and Lily. From start to finish, they went above and beyond, providing support, guidance, and reassurance at every stage of the process. …
Hope · 8 December 2025
★★★★★ 5/5
GoogleI purchased my first home through RMJ. The whole process was seamless up until completion. All of the staff were super friendly and supportive especially Reece who was my first point of contact in making the offer. I would highly recommend RMJ for buying or selling a property. I will be looking forward to working with them again in the near future.PositiveResponsiveness, Quality, Professionalism, Value
Shalini · 16 June 2021
★★★★★ 5/5
Google“Thank you, Robinson Michael & Jackson, for the exceptional service during the sale of our home. Your expertise, attention to detail, and commitment to achieving the best outcome were outstanding. We are extremely grateful.”
Lidia Lal
Angel · 24 December 2025
★★★★★ 5/5
GoogleI'd like to share my experience with Robinson Michel&Jackson selling my property.
At the beginning I had a meeting with Lily and understood all about my selling process and fees.(no hidden fees what so ever). Jo was really helpful through out my Exchange and completion. she chased up my solicitors and updated me every week and speed up the process. thank her :)
Very friendly team and responsible.
My only mistake was chosen online solicitor instead of get recommended solicitors from Robinson Michel&Jackson. (as I was on chain I lost quite long time because they were slow on procedure).
I Highly recommend them from experience.
Kind Regards.
Salmani
Ismail · 22 June 2024
★★★★★ 5/5
GoogleThe absolute best! I’ve experienced a few estate agents and, hands down, this is the most personable, thorough and knowledgeable team I’ve ever come across. My house was sold within a week of being put on the market! Incredible! They’ve been so good throughout the buying and selling process and have kept me in the loop the whole time. Honestly the best agents in the area!
Victoria · 1 May 2023
Agent replied · 31 May 2023
Thank you so much Victoria for your kind words. It’s so pleasing to have happy clients.
★★★★★ 5/5
GoogleThe staff made my whole experience so much easier and stress free. I cannot rate Lillie Chantry high enough as she went above and beyond to make this experience as seamless as possible and I would highly recommend to all my friends and family
Claire · 8 October 2025
★★★★★ 1/5
GoogleNot happy at all with this estate agent I would go elsewhere
Caz · 8 October 2025
Agent replied · 8 October 2026
I’m sorry to hear that your experience hasn’t met your expectations. We always aim to provide the best service possible, and I’d love the opportunity to understand what went wrong and see how we can improve. If you'd be open to discussing … More
★★★★★ 5/5
GoogleThe was Service great from Lily and sold the property really quickly
Paolo · 8 October 2025
Agent replied · 8 October 2026
Thank you for your feedback! We’re so glad to hear that Lily provided great service and helped sell your property quickly. She’ll be thrilled to know her efforts made a difference. If you need anything else in the future, we’re always here to help! 😊 …
★★★★★ 5/5
GoogleProfessional and efficient service provided by friendly and approachable staff. Highly recommended!
Agnes · 8 October 2025
Agent replied · 8 October 2026
Thank you for your lovely review! We're so pleased to hear you found our team professional, friendly, and efficient, that’s exactly the service we aim to provide. … More
★★★★★ 5/5
GoogleRM&J was absolutely great at selling our house. Found a buyer straight away, and when the process fell through twice (no fault of RM&J), they managed to secure us with a buyer within a week! They have supported us throughout the process and …
Anna · 8 October 2025
★★★★★ 5/5
GoogleEasy to work with and kept me informed every week on progress
Scott · 8 October 2025
Agent replied · 8 October 2026
Thank you for your kind feedback! We’re delighted to hear that our team made the process easy and kept you well informed throughout. Your comments are greatly appreciated, and we’ll be sure to pass them on to the team.
★★★★★ 5/5
GoogleRMJ have been so helpful and professional throughout this whole process. Every single person I have dealt with has been polite and friendly. Lily May showed us the property and she was a lovely friendly lady. Andy has spoken to us on the …
Ellie · 8 October 2025
★★★★★ 2/5
GoogleNot happy with my recent experience of driving 2 hours to the viewing, only to find out when I got there that someone had might a considerably high offer on the place of interest. It would have been nice to be told that an offer had been made in advance, especially as we did not even get the first viewing, because it was outside of my budget and we were left very disappointed. Won't be using them again because of this which is a shame, as I think tenants aren't chosen on merit, but on how much money they can offer. I think that it should have been made clear that higher offers were being taken from the get go otherwise I would not have shown interest and spent all that time travelling there. No follow up made either to see if we were interested.
J · 25 July 2021
Agent replied · 1 October 2023
Hello JC, thank you for your review. I'm sorry that you feel this way, unfortunately we're not able to inform clients of higher offers until they're put forward upon the viewing. If we receive an offer above the asking price, we let other viewers know so that they're aware when putting their interest forward. It's not a first come, first serve basis on the viewing which is why you were still able to view after the other viewings and offers had commenced within that time slot. With regards to your comment on how a tenant is selected, anyone who puts an offer forward is then forwarded to the landlord and they select their tenant of choice. We hope to work with you in the future and assist you with finding a new home - The Lettings Team
★★★★★ 5/5
GoogleWe recently used RMJ to find a tenant for our flat we couldn’t have asked for a better service. They were very proactive and kept us informed at every stage. Would definately recommend
Julie · 14 January 2026
★★★★★ 5/5
GoogleChloe, Abby, Stacey, Shannon, Hollie - I can't begin to tell you how much your help has meant to us. As we know, moving house is up there with one of the most stressful experiences in life but collectively you have made it a breeze! Prompt, polite communication. Every single query responded to. Made to feel like we were your only clients - even though I know you've been exceptionally busy! I would not hesitate to recommend you and, without question can honestly say, you are the BEST agents I've dealt with. An incredible team. An impeccable service. 5*. Thank you!!PositiveResponsiveness, Quality, Professionalism, Value
Immanuel · 28 June 2021
Agent replied · 27 June 2024
Thank you for your review, you were a pleasure to deal with and we wish you all the best with your new home.
Chloë & The Lettings Team
★★★★★ 5/5
GoogleVery good service.Tammy dixon was great during the purchase and Ellie Eccleston was professional and very helpful during lettings
Dile · 5 March 2023
Agent replied · 1 October 2023
Thank you for your kind review Dile! It has been great working with you as a whole team. Congratulations again!- Robinson Michael & Jackson
★★★★★ 5/5
GoogleAfter three months of patiently waiting with another local estate agent who could not get me decent offer, I approached Andy who visited the property on new years eve. They took photos on 06.01.2021 and it was live on 07.01.2021 and sold to the first buyer for full asking price on 08.01.2021, there was a second buyer too within twenty four hours, but I decided to go with first buyer on the spot. I highly recommend RBM, they have the knowledge and potential pool of buyers waiting to buy from them. Highly recommended.PositiveResponsiveness, Professionalism
Amit · 26 June 2021
Agent replied · 25 June 2024
Glad things turned out to your liking. Thank you for taking to the time to post a review. We wish you all the best.
★★★★★ 5/5
GoogleHuge thank you to Chloe and Abi! Letting out a house for the first time felt like a very daunting process but Chloe and Abi both went above and beyond to ensure we were always comfortable with the process and that everything went smoothly. We would have been totally lost without them and I would highly recommend anyone to Robinson Michael & Jackson because Chloe and Abi are just amazing!
Omario · 2 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
