Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRobinson Michael & Jackson came to my rescue when previous estate agent had failed to assist in the sale of my house and found a buyer more or less straight away ,
Although the new buyers solicitors proved to be a little problematic Andy and Jo where very proactive and got the sale completed 😀
In fact everyone I spoke to at RM&J where polite and professional
Can't recommend them enough, if I sell / buy again it would definitely be through them !PositiveResponsiveness, Quality, Professionalism, Value
Ian · 19 June 2021
Agent replied · 18 June 2024
Thank you so much for your review. It was a pleasure working with you. All the best.
★★★★★ 5/5
GoogleThe team at Robinson Michael & Jackson has been amazing throughout the moving process from the viewing stage up to the last stage. Abbie, Chloe and Petra were very helpful, patient and kind. Always available quite responsive and made the whole process smooth and easy for me especially as I was relocating from a different region. I can't thank them enough.PositiveResponsiveness, Quality, Professionalism, Value
Gabryelle · 16 June 2021
★★★★★ 5/5
GoogleWe had Jo as our main contact in regards to purchasing our first home and she was very helpful and got back to us with all our queries as quick as she could. We definitely sent her a lot of emails and she was very patient with us and answered all of our random questions (even the ones that we probably could have found out ourselves!).
Would highly recommend Robinson Michael & Jackson for their high quality service and we are grateful for Jo and the teams assistance in us securing our property!PositiveResponsiveness, Professionalism
Thaanii · 16 June 2021
Agent replied · 15 June 2024
We are very grateful for you kind comments. We hope you are happy with your purchase
and look forward to working with again when you come to sell.
★★★★★ 5/5
GoogleI had 2 viewings yesterday with Hannah who was extremely profesional and knowledgeable. It is nice to be welcomed by such lovely people, I highly recommend. Sylvana
Sylvana · 3 March 2026
★★★★★ 5/5
GoogleFirst time renting and process was alot easier than I envisaged. Smooth from viewing to getting the keys. Ellie, Ella, Libby, Simon & Erin have been great.
TheVent · 3 March 2026
★★★★★ 5/5
GooglePolite and informative
Grumblingstorm · 24 December 2025
Agent replied · 24 March 2026
Thankyou for sharing your feedback, we really appreciate it.
Lily & The Team
★★★★★ 5/5
GoogleRobinson Michael & Jackson handled the sale of my mother’s house in 2024 and have just sold mine today. Each sale was processed incredibly quickly and all the staff that I have had the pleasure to deal with have been friendly, knowledgeable …
Julie · 8 October 2025
★★★★★ 5/5
GoogleLille-mae chantry was very polite and helped me greatly. Amazing services
A · 8 October 2025
Agent replied · 8 December 2024
Thankyou for sharing your viewing feedback, we will pass your comments to Lillie-Mae as she is definitely deserving of the recognition.
★★★★★ 5/5
GoogleIt was a pleasure to work with the Robinson and Jackson’s excellent team in order to find my new home. I also wanted to highlight how amazingly libby, Ella, Erin,Ellie and Simon all were able to help me in every possible way. …
George · 8 October 2025
★★★★★ 5/5
Googlespoke to them 2 weeks ago. In this time it has been put on the market, had multiple viewings and let agreed today. From the live launch to let agreed, 1 week. Fantastic, honest and efficient service. What more can you ask for
Peter · 8 October 2025
★★★★★ 5/5
GoogleJust wanted to say a huge thank you for the professionalism, proactiveness and communication of Ella, Ellie, Hollie & Stacey for assisting us in viewing and agreeing a letting property. In addition, the collaborative platform used by Robinson Michael and Jackson to share all documents from start to completion was truly remarkable and user friendly. I would highly recommend this Letting Team 🙏 - Thank You
Anil · 5 March 2023
Agent replied · 31 May 2023
Thank you so much for your kind review, great to hear positive feedback regarding the portal too! It has been really lovely working with you and we wish you and your family the best of luck in your new, lovely home. All the best! - The Lettings Team
★★★★★ 5/5
GoogleStacey and Ellie were amazing throughout the process, friendly and always available. Deffo recommend
Abisola · 3 July 2023
Agent replied · 1 October 2023
Thank you for your lovely review Abisola! All the best! - The Lettings Team :)
★★★★★ 5/5
GoogleOutstanding service from Lily and the Team at RMJ Gravesend. Great communication from start to finish and they sold our property very promptly. Would highly recommend them.
Rebecca · 24 February 2026
★★★★★ 5/5
GoogleThe staff was very helpful anytime we called for information they gave it or chased it up for us.
The whole process was smooth sailing. we will definitely come back to Robinson Michael & Jackson again in the future.
Rachel · 18 October 2024
Agent replied · 8 December 2024
Thank you so much for your positive feedback! We’re thrilled to hear that our team was able to assist you promptly and keep the process smooth throughout. It’s wonderful to know that you felt supported and informed every step of the way.
We truly appreciate your trust in Robinson Michael & Jackson, and we’re delighted to hear you’d return to us in the future. If there’s anything else we can help with, don’t hesitate to get in touch.
Thank you again for choosing us!
★★★★★ 5/5
GoogleWhen we was looking to buy we got so much help and advice. Lily helped us so much with buying advice, along with sending us so many properties that were exactly what we were looking for and she really paid attention to our requirements and what we wanted.
When we come to sell we will definitely be contacting Lily. Fantastic customer service and industry knowledge.
Louise · 1 April 2023
Agent replied · 31 May 2023
Dear Louise. Its great to hear you were pleased with our service and in particular Lily. Your comments have been passed on and we look forward to working with you when you are ready to sell. Many thanks
★★★★★ 5/5
GoogleWell explained and walk through each part of the house.
Dilip · 8 October 2025
Agent replied · 8 October 2026
Thankyou so much for taking the time to share your positive experience.
We really appreciate your feedback.
Lily & The Gravesend Team
★★★★★ 5/5
GoogleFantastic service, fast efficient and really friendly! Would highly recommend!
Gary · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for your review Gary, we are very much looking forward to moving you into your new beautiful home! Thanks again! - The Gravesend Lettings Team
★★★★★ 5/5
GoogleFrom the initial meeting with Jack, we found him incredibly communicative and kept us updated regularly, and the Gravesend branch of RMJ sold our house in record time. Once we accepted an offer we were then moved over to the sales …
Lindsay · 8 October 2025
★★★★★ 5/5
GoogleThere are not enough stars above to show how fantastic Jo has been in every way for us during what is normally a stressful subject….”moving”. Total professional fantastic communication and you can always tell in her voice she’s got a smile. …
Bluey · 8 October 2025
★★★★★ 5/5
GoogleVery pleased with the service from RMJ. Chloey has been very professional and the whole process went smoothly. Will definitely recommend RMJ.PositiveResponsiveness, Quality, Professionalism
M · 19 June 2022
Agent replied · 18 June 2024
Thank you! Was a pleasure helping you let your property - The Lettings Team
★★★★★ 5/5
GoogleWe've recently had an offer accepted via Lily. Communication has been good and overall a positive experience!
Peter · 8 May 2026
★★★★★ 5/5
GoogleI had Ellie Eccleston come round to do a valuation and she broke down the whole process and made me feel assured that she could find us some amazing tenants.
Throughout the process Ella, Hollies and Stacey worked incredibly hard at every stage of the process to find us someone suitable
I am extremely happy with the service they have provided
Alan · 3 July 2023
Agent replied · 1 October 2023
Thank you so much your lovely google review Alan, such kind words and it is a pleasure. Wishing you all the best! - The Lettings Team :)
★★★★★ 5/5
GoogleThe experience with RMJ was very positive. They are not your average estate agents…their approach is more efficient, responsive and proactive, any problems are quickly resolved. The conveyancing process was quite smooth, although it took longer than expected. (That’s the legal process for you though!) Thank you to the team at Gravesend for your input with my recent home purchase. Recommended.
Christopher · 3 July 2023
Agent replied · 1 October 2023
Dear Christopher. Thank you very much for your review. We hope you are happy in your new home.
★★★★★ 5/5
GoogleBought our first home with these guys and they were amazing! Great communication with our case, quick process as well which was great as we were super excited to get into the house asap. Friendly colleagues to talk to and in person. So easy doing everything via phone and email as my partner and I have a busy work life. Would highly recommend Lily, Tom, Jo and Nicola.
Sam · 2 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
