Trusted Agent profile · Gravesend
Verified
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleBought our first home with these guys and they were amazing! Great communication with our case, quick process as well which was great as we were super excited to get into the house asap. Friendly colleagues to talk to and in person. So easy doing everything via phone and email as my partner and I have a busy work life. Would highly recommend Lily, Tom, Jo and Nicola.
5/5
GoogleIt has been easy to deal with yourselves with a special shout out to Jack and to Jo who have been very helpful with the whole process
5/5
GoogleBrilliant service. Constantly kept updated and always helpful. Cannot fault Robinson Michael & Jackson’s staff, always polite and constant quick updates.
Many thanks for your kind comments. We hope you enjoy your new home. From all the team at RMJ Gravesend
5/5
GoogleReally good communication regarding the sale of our bungalow
Thank you Sally for the taking the time to write a review, your feedback is appreciated. I am glad we were able to achieve an offer for you and we look forward to assisting you through to completion. … More
5/5
GoogleBrilliant professional staff, helpful and experts in their field
Thank you so much for your review! It has been great working with you again! :) All the best! - The Gravesend Lettings Team
5/5
GoogleExcellent service provided Friendly, Professional and Courteous. Many Thanks
It was lovely working with you again. Many thanks.
5/5
GoogleCan't thank the team enough, they were really polite and friendly and helped us getting our dream home. They ensured the process of buying the house went as smooth as possible and answered all questions I had. I can't recommend them enough :)
Thank you so much for your kind words! We’re overjoyed to have been part of your journey to securing your dream home. It’s wonderful to hear that our team’s politeness, friendliness, and dedication made the process as smooth as possible for you. Your recommendation means the world to us, and we’re so glad we could assist in making this milestone a reality. If you ever need anything in the future, we’re just a call away. Wishing you all the best in your new home! Lily and The Gravesend Team
5/5
GoogleExcellent service by Lily from start to finish
Thank you for your kind words! We're so pleased to hear that Lily provided excellent service throughout the process. She’ll be thrilled to know that her efforts made a positive impact. If you need anything in the future, don’t hesitate to reach out, we’re always here to help! 😊 …
5/5
GoogleRMJ handled the sale of our property after pretty much zero progress with another local estate agent for an extended period. Viewings started immediately and a sale quickly agreed. Wish we’d used RMJ initially. This was our 4th house …
5/5
GoogleWant thank all the team at robinson Michael and Jackson been so very helper. Especially ellie and libby who kept in regards keeping in contact with me through all process been so kind and helper to everything done
Thank you for your kind review Amie, i'm glad we were able to help you. We are wishing you all the best!
5/5
GoogleJust bought a property with RMJ Gravesend. Service was 100% Tammy Dixon in particular has been fantastic in helping us through the process and keeping us informed on progress. Many thanks to all the team at RMJ Gravesend
Thank you so much for your feedback! We’re thrilled to hear that you had a great experience purchasing your property with RMJ Gravesend. It’s wonderful to know that Tammy Dixon and the team were able to provide you with top-notch service and keep you well informed throughout the process. We truly appreciate your kind words, and if you ever need any further assistance, please don’t hesitate to get in touch. Wishing you all the best in your new home! Lily and the Gravesend Team.
1/5
GoogleGuess I was too forward to provide the initial review without having a physical view of the property, relying only on a virtual viewing. A deceitful edited video sent by one of your Lettings Agent which failed to capture all the flaws in the flat. It's been almost 4weeks since I moved in and none of the repairs I observed and notified your team accordingly are yet to be carried out. Rather your maintenance team kept ignoring mails. I don't know who should be held responsible for the delay, if it's your team or the Landlord?
5/5
GoogleThe staff here were amazing, in particular Tammy was extremely helpful & considerate
Thank you Shaun for your feedback much appreciated
5/5
GoogleCouldn’t fault this company, I recently moved in with my partner and rented out my property. I arranged a meeting with Chloe who went on to handle everything from there. Chloe was friendly, efficient and professional. I felt completely at ease after our meeting and new my property would be in good hands. I would highly recommend Robinson Michael & Jackson to anyone.
5/5
GoogleI recently purchased a property through the Gravesend office of Robinson Michael and Jackson. The process was carefully explained to me at the beginning by Georgia who also arranged my viewing and showed me around the property. She and her colleagues were very friendly, supportive and professional. I strongly recommend Robinson Michael and Jackson and I thank them for the excellent service accorded me during my purchase.
Emmanuel it has been our pleasure assisting you and thank you for your comments. All the best for the future. Andy, Georgia and the whole team are very appreciative for you taking the time to review us. Have a great Bank Holiday Weekend.
5/5
GoogleWe purchased our dream property through Robinson Michael & Jackson. We cannot praise their agent Tammy Dixon enough. She was always available on the phone and if she wasn't available at that current time, she always called back! …
5/5
GoogleReece Cox and the team were amazing. They guided me through the maze of selling during a lockdown pandemic. Reece Cox calmed me down when i needed it and explained the finer points of house sales very clearly, simply and professionally. As agents they were very responsive and kept the sale moving along. I recommend them very highly.
5/5
GoogleRMJ is by far the best estate agent that I have had any dealings with. Andy was so helpful and professional. He tracked my purchase every single day and updated me promptly. I can see they are very experienced and they work for customer satisfaction. Highly recommend RMJ and I’ll always rely on their services in the future.
4/5
GoogleJo represented my purchase of my perfect new home, through out what was a drawn out long process with the solicitors and within the chain. I will certainly like to thank Jo of keeping me updated, informed of any info that I required and made the whole process a lot less stressful and easier. She was professional, good customer care and did go above & beyond. Thanks againPositiveResponsiveness, Professionalism
We are very appreciative of your review and you comments have been passed on to Jo. Thank you.
5/5
GoogleMe and my husband highly recommend this agency! They have an amazing team, professional and friendly. We’ve struggled for a few months trying to let a flat, until we met them. We were so happy to deal with Hollie and Ellie. We just want to thank them for helping us find our home. This agency stands out from all others, providing excellent service.
Hey Carmen, thank you so much for your kind review. You and your husband were such a pleasure to work with. We hope you are settling into your new home and are very happy there. All the Best! - The Lettings Team :)
5/5
GoogleGreat communication + efficient timing on everything. Thank you Chloe, Hollie, Ellie and Stacey for a smooth process.
Thank you so much for your review, all the best in your new home! - The Lettings Team
5/5
GoogleMade the whole process stress free
That’s amazing! It’s always great when a team can make the process smooth and stress-free. Glad to hear you had such a positive experience! 😊🏡 …
5/5
GoogleSelling a house is always stressful and mine was no exception. However the team at Robison Michael Jackson were excellent and shouldered the worst of it. Efficient, professional and friendly best describes them. Well done and thank you.
5/5
GoogleCurrently using RMJ to buy a house, Branch Partner Andy PLAISTOWE has been very efficient in communicating and processing the sale. I have nothing to fault RMJ so far and look forward to completing the sale with them.
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Yes. Robinson Michael & Jackson Gravesend won Platinum in The Trusted Agent 2026 awards.
Send Robinson Michael & Jackson Gravesend a message.
