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Robinson Michael & Jackson Gravesend reviews

★★★★★ Excellent

1,573 reviews across 2 platforms

21A - 21B King Street, Gravesend, DA12 2EB

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Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

Google logo

4.9 / 5

1,563

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robinson Michael & Jackson Gravesend won awards at EA Masters in two years, most recently 2022.

EA Masters winner in two years: 2022, 2021.

EA Masters by year, 2022 to 2021

Source: EA Masters winners lists, as published, linked by year.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

Robinson Michael Jackson in Gravesend were excellent!! From the moment Reece Cox conducted the valuation of my property, he was very knowledgeable, and provided me with a wealth of information which was really useful. I always worry about estate agents not living up to the promises they make but in the case of Reece and the team that was certainly not the case. They got my property on the market very quickly and I consistently had viewings from day one. Reece, Tom and Lily kept me informed at all times and were extremely helpful. With the continued stream of viewings I was able to sell my property in 3 weeks. Jo the Sales Progressor at RMJ was very helpful in keeping me updated on how the sale was progressing and deal with any issues or questions I had. She always remained extremely professional even when I was feeling the pressure! I really cannot recommend the team at RMJ enough, they have the right drive, determination and professionalism that is required when selling your home. I would certainly use them again. Great team!!

Tara · 1 October 2020

5/5

Google

Heartfelt thanks for your help in finding and getting us into a our new home so quickly. The purchase went smoothly due to the support from Andy and Jo. The team were always available on the phone and the customer service was outstanding. The process of buying my first home was easy due to the knowledge of the estate agent team and the detailed oriented approach which are both assets that will continue to help people like me become homeowners. I appreciate the promptness in getting everything completed within 2 months. Andy and the team were professional at all times and were able to provide me with knowledge to understand everything along the way. You’ve done a great job to help me provide a wonderful place to live with my family. I can’t thank you enough Andy and Jo. I would recommend Robinson Michael & Jackson estate agent - Gravesend to the highest level.

Rahel · 1 October 2020

5/5

Google

We used RMJ Gravesend to buy and sell and we were so happy with their service. As we progressed towards completion Tammy really helped to push things along for us and keep us posted with progress. The team were all polite and friendly and I’d be more than happy to use them next time we move.

Dannie · 8 October 2025

5/5

Google

Thank you to Andy, Reexe and all the team at RMJ Gravesend for assisting with my house purchase. All went through in a good time and the was also rented via the letting team in 24 hours. I would highly recommend this company.

Bilal · 1 October 2021

Agent replied · 1 October 2023

Thank you for the review. It’s really appreciated and any referrals would be amazing. We pay £100 upon completion to you if a client you refer sells through us. Kind regards. Andy and team at RMJ Gravesend.

5/5

Google

Great work and support from the team, in particular Ellie, Libby and Simon. Thank you for setting up the tenancy on my behalf!

Vish · 27 October 2023

Agent replied · 26 November 2023

Thank you so much for your kind review Vish! - It has been great working with you. Wishing you all the best! - The Lettings Team :)

5/5

Google

I had to sell my mother's property in Gravesend after she passed away and Robinson Michael & Jackson were very efficient and sympathetic. They handled all the viewings, as I don't live in the area, and kept me informed at all times. Special thanks to Jo Rossiter for her patience, good humour and many phone calls keeping me up to date when we had a few problems with the sale.

Sandra · 12 November 2023

Agent replied · 26 November 2023

Dear Sandra. Thank you very much for taking the time to write a review and mention Jo especially. We really appreciate it. Thank you

5/5

Google

We recently sold and purchased through RMJ, and the team at the Gravesend branch throughout the whole process were excellent. They aided with the sale and kept us informed throughout the process and answered any queries we had quickly and efficiently, to keep the sale moving. Even with various setbacks the team at RMJ kept us at ease and eventually we managed to get the chai complete and moved to our satisfaction. I would thoroughly recommend using RMJ if you are looking to move in the Gravesend area. Very knowledgeable and a great team at the branch to work with. Always available and and friendly staff. Made the process as stress free as possible.

Philip · 31 January 2023

Agent replied · 31 May 2023

Dear Phil. Many thanks for taking the time to leave a review. We really appreciate it and was so glad to finally get you moved. Andy and all the team.

5/5

Google

Your sale agent Tammy was lovely the other day with my partner and I. Answered all our queries about various properties. We definitely be coming back to see her

Trudi · 4 May 2023

Agent replied · 1 October 2023

Dear Trudi. Thank you for taking the time to praise Tammy for her assistance so far. We look forward to working with you in helping you find a home.

5/5

Google

We chose Robinson Michael & Jackson Gravesend over other local agents & online sites like purple bricks because we wanted a good quality sale with people you can trust. We had to go through probate but the house was sold & completed within just 5 months. The last time we sold through RMJ was 21 years ago & Andy Plaistow was the manager then! Highly professional, responsive, and good value agents. Thank-you RMJ & Andy - a pleasure to do business. Louise NorthfleetPositiveResponsiveness, Quality, Professionalism, Value

Louise · 19 June 2020

5/5

Google

Chloe and Hollie made our experience so easy and with little to zero stress. Highly recommended to anyone. The service was outstanding and we are extremely grateful to Chloe for her advice, guidance and support!

Minde · 1 October 2022

Agent replied · 1 October 2023

Thank you for your review, wishing you all the best in your new home! - The Lettings Team

5/5

Google

Thank you for your help. Jo was always providing updates in real time and made an effort to push our purchase go quicker.

Jurgena · 8 October 2025

Agent replied · 8 October 2026

You're very welcome! It’s great to hear that Jo kept you updated in real time and helped speed things along. Wishing you all the best with your purchase! 😊🏡 …

5/5

Google

Great service from Lily, Tammy and Jo throughout the whole process. Would most certainly recommend, by far the best agents in the area.

Kieran · 8 October 2025

Agent replied · 8 October 2026

Thank you so much for your lovely feedback Kieran! It’s been a real pleasure working with you throughout the process. Tammy, Jo, and I are so pleased to hear you had such a positive experience, and your recommendation truly means a lot to … More

5/5

Google

Everyone at Robinson, Michael & Jackson was very helpful. Special thanks to Tammy and Andy for keeping everything moving forwards so we could get into our dream home before Christmas. Thank you!

Justin · 4 January 2023

Agent replied · 1 October 2023

Dear Justin. Thank you very much for your kind words and we hope you are very happy in your new home. Have a great Xmas. Andy and the team.

5/5

Google

Robinson Michael & Jackson have been absolutely amazing in the sale of my house. They are indeed very professional and more importantly have a very friendly team who always go the extra mile to help and make you feel at ease. They been absolute amazing from organising the pictures to be put online, to organising viewings for the property and been with me throughout the whole process of getting the property to exchange contracts to completion. Thank you RMJ team for help make my life a lot less stressful in this journey. Aminoor Ahmed

Aminoor · 4 January 2023

Agent replied · 31 May 2023

Dear Aminoor. Thank you very much for your review and also your video testimonial. £50 voucher will be on its way to you soon. It has been a pleasure to work for you and hope we can work together again the future. Thank you. Andy at RMJ Gravesend Team

5/5

Google

Was very happy with the service we had from Robinson Micheal & Jackson. Would like to thank Holly in perticular who helped us in finding a house that suited us and helping us throughout the tennancy process.PositiveProfessionalism

Tom · 16 June 2022

Agent replied · 15 June 2024

Thank you Tom! - The Lettings Team

5/5

Google

From the very beginning the sale of our property was excelled with the experience and knowledge of Robinson Michael and Jackson Gravesend. They matched us with potential buyers quickly and moved our property from selling to sold in a short period of time. Tammy worked tirelessly to keep our sale progressing within a long chain. She chased solicitors and was always at the end of the phone when we needed her. She was great at answering any questions we had and always liaised promptly within the chain. Thank you

Jenny · 1 January 2023

Agent replied · 31 May 2023

Dear Jenny. Many thanks for taking the time to write out a review and to mention Tammy as well. It is greatly appreciated and we hope you are happy in your new home.

5/5

Google

Over the moon with our experience with RMJ Gravesend. The process was quick and ran fairly smoothly from the first initial meeting with Lily , finding the perfect buyer and then the sales progression with Tammy. I can’t fault anything, we were always kept up to date from Tammy the sales progressor and nothing was ever too much trouble so thank you so much. I would not hesitate to use RMJ again and would recommend them when it comes to selling.

Scarlett · 1 January 2023

Agent replied · 31 May 2023

Dear Scarlet. It was pleasure acting for you and its is lovely to know you would recommend us in the future. Have a great New Year from all the RMJ Gravesend team.

5/5

Google

Friendly, proficient and kept us informed every step of the way. Everything went smoothly, very happy with the service and the sensitive handling of the house conveyancing.

Fayray · 3 June 2023

Agent replied · 1 October 2023

Thank you so much for taking the time to write a review. Greatly appreciated.

5/5

Google

Excellent service from Andy and his team from start to finish, answered any queries we had fast. They will be my first place to call if one day I did decide to move again.

Dan · 1 October 2022

Agent replied · 1 October 2023

Thank Dan. We hope you love you new home and look forward to helping you move in the future.

5/5

Google

Excellent service from Gravesend Branch, polite and courteous, able to answer any questions you have and nothing too much trouble! Highly recommend!

Emma · 8 October 2025

Agent replied · 8 October 2026

Thank you so much for your lovely review Emma! It's lovely working with you and we look forward to moving you into your lovely home! :) - The Lettings Team

5/5

Google

We used RMJ to sell our house on this occasion as they helped us when we moved to our current address even though they wasn’t our estate agent at the time but done a fantastic job that our agent failed to do. So when we decided to sell this time RMJ came and gave us the valuation they got it spot on and have been brilliant through out our sale and keeping us up to date on the forward purchase we would definitely recommend RMJ well done.

Michael · 5 December 2022

Agent replied · 1 October 2023

Many thanks for your review. We hope you get in your new home tomorrow.🤞 It’s been our pleasure to assist you again. Andy and the team. …

5/5

Google

We were in the market for a semi-detached property and over the summer things were not looking great! We had viewed a couple of properties listed by Robinson Michael & Jackson but were unsuccessful with offers. When we least expected it RM&J came through for us and found us our first home, which we successfully purchased after a relatively straight forward conveyancing process. RM&J were friendly, obliging and more than approachable with any queries we had and we appreciate the service that we received from them.

Phil · 5 December 2022

Agent replied · 31 May 2023

Dear Phil. Thanks so much for taking the time to share your experience. So glad we were able to find you a house in the end. It was a pleasure dealing with you both. Andy and the team.

5/5

Google

I highly recommend Robinson Micheal and Jackson. I sold my late Mums property that was going to probate so this was a difficult time. Everything ran very smoothly though out the sale and managed to get a very good sale very quickly. Andy and Tammy communicated very well and explained everything and kept me informed on what was happening. I didn’t need to be there which was very helpful. I used the Solictor which they work closely with (cook Taylor and Woodhouse) and they we also very good. I think this helped is all run smoothly. All in all, I was very happy with the professional service I received. .

Lisa · 2 December 2022

Agent replied · 31 May 2023

Dear Lisa. Thank you very much for your review and putting your faith in us to handle your sale. Means a lot to us.

5/5

Google

I had a lovely experience buying my first property with Mia she was kind and helpful ! Such a lovely girl couldn’t recommend enough she made the whole process feel easy and calm

Amber · 8 April 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Robinson Michael & Jackson Gravesend

Has Robinson Michael & Jackson won any awards?

Yes. Robinson Michael & Jackson Gravesend won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Gravesend and Northfleet branch at EA Masters 2022, and 1 other industry award since 2021.

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