5/5
GoogleHannah was great! Very helpful finding me properties that suited my needs
Trusted Agent profile · Gravesend
Verified
Robinson Michael & Jackson Gravesend reviews
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Reviews
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
Google5/5
GoogleMaria was very knowledgeable and helpful when showing us round the property
5/5
GoogleHave been dealing with Tammy who has been both friendly and professional. Just accepted an offer on our house and hope with RMJs help everything will go smoothly
Agent replied · 8 October 2026
Thank you so much for your kind words! I’m really glad to hear Tammy has been both friendly and professional throughout, it’s what we always aim for. Congratulations on accepting an offer! We’ll be with you every step of the way to help make … More
5/5
GoogleCannot thank the team at Robinson, Michael & Jackson Gravesend branch enough. From our valuation to completion, they have been so transparent, honest and realistic throughout - keeping us up-to-date the whole way through. The whole team were incredibly efficient, had our house sold quickly and every team member in branch knew what was going on at every step to provide quick and thorough updates resulting in a virtually stress free sale. The only downside was that we were moving out of area and so we’re unable to purchase through them for our onward. Worth every penny. Thanks again.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 15 June 2024
Thank you Ellie for you kind comments. We look forward to working with you again in the future. Enjoy your new home.
5/5
GoogleOnce again, Andy and his team at RMJ provided us with a very professional and responsive service, putting a number of selected prospective buyers in front of us. This led to two offers on the property we were looking to sell and enabling us to agree a sale to one of these buyers in little more than a week from the property being put on the market. The sale completed in the expected timeframe. The price achieved was in line with the guide price suggested by Andy at the outset. All in all, very happy with the service provided.PositiveProfessionalism
5/5
GoogleThank you to the Gravesend RMJ Team and especially Andy, for a successful result, in selling our late Mother's property. It was naturally a stressful time, but, Andy got us through with updates and assistance where necessary.
Agent replied · 1 October 2023
Dear Victoria, Thank you very much for taking the time to post a review. It was a pleasure dealing with you all. Kind regards Andy and the Gravesend Team.
5/5
GoogleThe rental team are great. Chloe and Hollie were helpful from start to finish. They were honest, easy to deal with and answered all of my annoying first time landlord questions! I wouldn't hesitate if it came to using them again.PositiveProfessionalism
Agent replied · 1 October 2023
Thank you for your review, it was a pleasure helping you let your first investment! All the best - The Lettings Team
5/5
GoogleI have just had my property sold by Robinson Micheal Agent and my experience has been good. Jo Rossiter and her team helped me, supported me throughout the process. I will surely use them again..
Agent replied · 31 May 2023
Many thanks for you kind words. We are happy that you were happy. RMJ Gravesend team.
5/5
GoogleReally good team, really helpful and easy to communicate with. Would definitely recommend
5/5
GoogleVery quick process without any hitches so no stress!
Agent replied · 17 May 2026
Thank you for your great feedback! We’re so pleased to hear that everything went through quickly and smoothly for you. Making the process as straightforward and stress-free as possible is always our aim. … More
5/5
GoogleWonderful experience
Agent replied · 9 July 2026
Hi Sade, Thank you for sharing your experience!
5/5
GoogleVery good experience, spoke with Tammy who was very helpful and polite
Agent replied · 24 March 2026
Thank you for your feedback, we’re glad to hear you had a positive experience. We’ll pass your kind words on to Tammy! … More
5/5
GoogleExcellent team....... Chloe, Hollie and Ellie. 👏👏👏👏 Very responsive, extremely professional, got me a premium tenant in under a week! Chloe is exceptional. She’s passionate about service, looks to exceed expectations all round and available 24/7!! Great service 👍🏻PositiveResponsiveness, Quality, Professionalism
Agent replied · 27 June 2024
Thank you for your fantastic review, it was a pleasure helping you let your property - The Lettings Team
5/5
GoogleFrom the first contact to the final completion they are very professional and helpful. We were kept upto date every day and they were always chasing. …
Agent replied · 8 October 2026
Thank you so much for your kind words! We’re so pleased to hear that you had such a positive experience from start to finish. Andy, Tammy, Jo, and the rest of the team will be thrilled to know that their hard work and dedication made a … More
5/5
GoogleIt was lovely experience working with you guys. From Ellie, to Ella, to Simon, to Erin & Libby, you guys were spectacular. Thank you for swift service.
Agent replied · 8 October 2026
Thank you so much for your lovely review! We're thrilled to hear that Ellie, Ella, Simon, Erin, and Libby made your experience a great one. Providing swift and exceptional service is always our goal, and it means the world to know we’ve met … More
5/5
GoogleHannah was great through the whole buying process, couldn’t recommend enough.
5/5
GoogleA big thank you to RMJ for representing us during the sale of our home in Higham. It’s been a tricky chain, with lots of complexities but RMJ didn’t let that get in the way. Professional, persistent and empathetic. Not your usual Estate Agent I know, but this team really are different. A special mention to Jo, our sales progressor, who kept us fully up to date from start to finish and was always happy to go the extra mile when needed. Thanks again RMJ, really appreciate your support and help in getting us sold and moving into our new home. Sarah and Emma. 🤗
Agent replied · 31 May 2023
Dear Sarah & Emma. Thank you very much for your kind words. It has been a pleasure dealing with you not on the sale but when you purchased the house. All the best for your new venture. Andy and the Gravesend team.
5/5
GoogleI chose RightMove and it was the best decision ever . I was in communication with an agent who kept me informed ‘Libby ‘ was a great agent and I would recommend her highly .
5/5
GoogleFantastic and very professional , Lily was very helpful and we are very happy in our new home Ben also advised us on our Mortgage I recommend everyone to have a chat with him he was very helpful
Agent replied · 1 October 2023
Dear Heidi. We are very happy that we delivered a good service for you and your personal comments have been passed on. Thank you.
5/5
GoogleHad a wonderful experience with the team over at the Gravesend branch; Stacey Chloe, Hollie, Ellie were all exceptional with they way they allowed the process to run a smooth course. Thanks for making the hard stuff easy.
Agent replied · 1 October 2023
Thank you! - The Lettings Team
5/5
GoogleWe recently used RMJ in Gravesend to find tenants for our BTL property. Chloe and Hollie were both brilliant. They provided information throughout, they were professional and very attentive. Thank you girls, we will definitely use you again!
Agent replied · 1 October 2023
Hello Suki, thank you so much for your review. It was a pleasure working with you, wishing you all the best - The Lettings Team
5/5
GoogleGreat team at RMJ who handled the whole process very well. Brochure was professional and showed the house to its best. Updates on the sale were regular and very welcome. Overall very impressed and would definitely use again. Highly Recommended.
Agent replied · 31 May 2023
Thank you Toby for your review. It has been a pleasure helping you with your move. Hope it all works out for you. Kind regards Andy and the RMJ team.
5/5
GoogleWe've had a great experience with Lily Dowden Smith so far, helping us find our dream home! She is always quick to respond and very helpful!
Agent replied · 8 October 2026
Thank you so much for your kind words! It’s been a pleasure helping you on your journey to finding your dream home. I’m so glad to hear that you’ve had a great experience so far! If there’s anything else I can do to support you, just let me … More
5/5
GoogleFabulous service turning around a prompt re-let, with clear guidance, assistance and advice throughout the process provided by Ellie & Ella; seamless, professional and efficient service!
Agent replied · 8 October 2026
Thank you for your kind words! We're delighted that Ellie and Ella were able to provide seamless, professional, and efficient service throughout the process. Your feedback means a lot, and we're thrilled to have been able to assist with the … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson Gravesend won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2021, 2022.
EA Masters by year, 2021 to 2022
2022 1 Gold EA Masters 2022 winners
- Branch Gold Award (1)EA Masters 2022
- Gravesend and Northfleet
2021 1 Gold EA Masters 2021 winners
- Branch Gold Award (1)EA Masters 2021
- Gravesend and Northfleet
Source: EA Masters winners lists, as published, linked by year.
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Questions about Robinson Michael & Jackson Gravesend
Has Robinson Michael & Jackson won any awards?
Yes. Robinson Michael & Jackson Gravesend won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Gravesend and Northfleet branch at EA Masters 2022, and 1 other industry award since 2021.
