Trusted Agent profile · Gravesend
Verified
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleWe was shown around by the lovely maddi she was very helpful in answering all our questions and telling us about the house etc nothing was too much trouble thank you ☺️
Thank you so much for your lovely feedback ☺️ We’re delighted to hear that Maddi was so helpful and made your viewing experience such a positive one. We’ll be sure to pass on your kind words to her, she’ll be really pleased to know her efforts were appreciated.
5/5
GoogleLibby was excellent in handling my tenancy agreement, and kept me well informed throughout the process.
5/5
GoogleWe had a lovely time meeting Hannah from RMJ Gravesend. She was so friendly and helpful from the get go and has helped us with any questions we had about the property’s. She has put so much effort into trying to find us the perfect house, …
5/5
GoogleViewed a property at Springhead with Mia today,she was knowledgeable about the flat and helpful with ideas. And approachable. Thanks.
Thank you so much for your review! We’re glad Mia could make your viewing helpful and enjoyable, I'll be sure to … More
5/5
GoogleMy first time renting a property was made super easy by the team. Big thanks to Hollie, Ellie, Ella & Stacey for the support before, during and after the process. All questions are answered super quickly! Thanks again 😊x …
Hi Lauren, thank you so much for your kind review, we wish you all the best in your new home! - The Lettings Team :)
5/5
GoogleRobinson Michael &Jackson were excellent they got a huge amount of people to view the property and sold it quickly every member of staff was helpful and friendly every question and query we had was dealt with quickly and efficiently I would recommend this company to anyone infact I recommend them to my sister in law and they sold her property in the first week Bryan Leach
Thank you so much for your kind words, Bryan. We’re delighted to hear that you had such a positive experience with Robinson Michael & Jackson. It’s fantastic that our team was able to generate significant interest in your property and secure a quick sale. We’re also thrilled to hear that every member of our staff was helpful, friendly, and efficient in addressing your queries. Your recommendation means the world to us, and we’re so glad to have been able to assist your sister-in-law in selling her property so swiftly as well! Thank you for your trust and for spreading the word about our services. If there’s ever anything we can help with in the future, don’t hesitate to get in touch. Lily and The Gravesend Team
5/5
GoogleChloe, Ellie and Hollie went over and above to help us with our requirements. Very fast to respond to queries and very pro active to achieve the dates we required. Overall very happy with the service provided and would certainly use them again!
Hope you guys get settled quickly, was great to work with you! - The Lettings Team
5/5
GoogleVery impressed with the service I received from Gravesend RMJ. Lily and Andy were particularly helpful, in what was a complex flat sale, involving many viewings and share of freehold transfers. I will definitely use RMJ again in the future and highly recommend.
Dear Oliver. Thanks so much for your review and also your video testimonial. £50 voucher is on its way to you. Andy & The Team.
5/5
GoogleI’m very happy with the way Robinson Michael and Jackson (and in particular Lily) have handled the sale of my house. Lily kept me informed at all times and when we hit snags she helped iron them out. I would definitely recommend them.PositiveResponsiveness, Quality, Professionalism
Dear Sally. So glad you were happy with our service and Lily in particular. Thanks for taking the time to write a review. We really do appreciate it.
5/5
GoogleVery happy with Robinson Michael & Jackson. Couldn’t fault the service provided while purchasing my house, very professional and always gave a helping hand when I was unsure of the process.
Thank you for your kind words! I'm so pleased to hear that you had a great experience with Robinson Michael & Jackson. Buying a home can be a big step, and I’m glad we could provide the support and guidance you needed along the way. … More
5/5
GoogleI bought and sold via RMJ and was extremely happy with the service I received all the staff I dealt with were very friendly and helpful, many thanks to you all.
Thank you so much for your kind words! We’re delighted to hear that you had a great experience both buying and selling with us. It was a pleasure working with you, and I’ll be sure to pass your appreciation on to the team. … More
5/5
GoogleMia was brilliant during the viewing. Very helpful and informative. Would definitely recommend RMJ’s services!
5/5
GoogleI had an excellent experience with Robinson Michael and Jackson, thanks to the outstanding assistance provided by Tammy, Jo, and Mariya. Their expertise and dedication made my first property purchase smooth and stress-free. They were supportive and ensured that the solicitors were on top at all times. They were attentive, responsive, and guided me through the process with professionalism. I highly recommend their team for anyone seeking reliable and supportive estate agents. Thanks so much team! Jan
Thankyou for your lovely review and kind words towards the team, I will ensure the comments are passed on to them. We wish you all the happiness in your new home. The Team at RMJ Gravesend
5/5
FacebookI can’t thank Robinson, Michael and Jackson (Gravesend) enough, especially Andy, Jo and Lily, for making my sale not only quick (sold within a week and completing with a purchase 8 weeks later), but completely stress free, couldn’t fault the communication at all and just completely put my mind at rest after having a previous sale with another estate agent a complete nightmare. I can’t believe how smooth and trouble free my sale has been and so thankful I chose RMJ, so very grateful, thank you I would highly recommend you to everyone thinking of selling. I don’t ever intend to move again but if I do I know where I’d be coming 😁 thanks again guys
5/5
GoogleAlways have nice properties , agents are very professional,
Good Afternoon, Thankyou for your positive feedback. … More
5/5
GoogleMany Thanks to Andy and members of his team for a job well done. Highly professional and the best service rendered. Can't thank you enough guys. Kudos to Jo Rossiter, her responsive was on time and always willing to provide an update.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for your kind words. We hope you enjoy your new home and maybe we will get the opportunity to help you move again.
5/5
GoogleIn the last 12 months we have successfully sold two properties with Lilly and RMJ, my aunts and my late mothers. On both occasions RMJ impressed me with their open and honest feedback. They achieved in both cases the maximum return on our properties and could not do enough for us. I have felt previously with house sales that information is lacking but this is not the case with RMJ, they kept us up to date. They are professional and great people to business with. I will be using them again.
Dear Wayne. We really appreciate the time you took to write such a lovely review. Thank you from the whole RMJ team
5/5
GoogleOutstanding service from start to finish. Andy and his team more than delivered on my expectations of the sale of our property. A very quick and efficient sale in demanding times. Cannot recommend highly enough. Lee Turner
We are very pleased that the service we delivered more than met your expectations which was great to hear. If we can be of any assistance in the future we would love to help. Thank you
5/5
GoogleVery professional. Prompt service, good communication, I was kept up to date. Would definitely recommend.
Thank you for the feedback, we really appreciate you taking the time to share your experience. … More
5/5
GoogleHannah was very welcoming , answered all of my queries and worries. Amazing service
5/5
GoogleAbsolutely professional, knowledgeable and very proactive team. Thank you Tammy for all the guidance and gentle nudge (when needed).
We are very happy that you were pleased with our service and especially mentioning Tammy. Thanks
5/5
GoogleSo we didn’t have a clue when it came to buying a house but Lilly was amazing helped us all the way through getting our house was very professional and extremely helpful I can’t thank her enough highly recommend
Hi Aaron, Thankyou so much for your kind words, we are so happy we were able to help with getting you moved into your new home! Many Thanks, Lily and the team!
5/5
GoogleRMJ are the most trusted when it comes to selling a house in Gravesend for a reason. From initial conversations trying to figure out how to price and what work to carry out, to the support and communication throughout. Jack and Lily especially were so personable and professional, and made this process very smooth.
Thank you so much for your thoughtful feedback! It’s fantastic to hear that you found the process smooth and felt supported throughout. Jack and I really enjoyed working with you, and we’re so glad we could help make selling your house in Gravesend a positive experience. Wishing you all the best in this next chapter! 😊 …
4/5
GoogleGreat estate agent. I chose them out of three different agents as I felt most at ease with them. Their marketing was good and I got viewings very quickly including an offer in the first week. From sale to completion they have been very good to deal with and always easy to get in touch with if I had questions. I would recommend them.
Thank you so much for sharing your positive experience with us! We’re delighted to hear that you felt at ease choosing Robinson Michael & Jackson and that our marketing efforts helped generate quick viewings and an offer within the first week. It’s wonderful to know that you found us approachable and easy to contact throughout the process. Your recommendation means a lot to us, and we’re thrilled to have been able to assist you from sale to completion. If there’s ever anything we can help with in the future, please don’t hesitate to reach out. Thank you for trusting us with your property journey!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson Gravesend won awards at EA Masters in two years, most recently 2022.
EA Masters winner in two years: 2022, 2021.
EA Masters by year, 2022 to 20212022 1 Gold EA Masters 2022 winners
2021 1 Gold EA Masters 2021 winners
Source: EA Masters winners lists, as published, linked by year.
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Yes. Robinson Michael & Jackson Gravesend won Platinum in The Trusted Agent 2026 awards. It also won Gold for Best Estate Agent Guide 2023 Gold Award, Gravesend and Northfleet branch at EA Masters 2022, and 1 other industry award since 2021.
