Trusted Agent profile · Gravesend
Verified
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleFrom the moment we stepped in, Tammy was very attentive and approachable. She made the whole process very enjoyable and was always on hand for questions during and after. Fantastic service!
Dear Alex. We really appreciate your kind words of thanks.
5/5
GoogleWe sold our property recently and Tammy at the Gravesend office was absolutely amazing! Nothing was too much hassle for her and she really went above and beyond for us. Thank you so much Tammy for all your help; you're a super star!
We really appreciate your review and mentioning the help Tammy gave you. Thank you very much,
5/5
GoogleI had such a great experience with Erin as my letting agent! She was friendly, helpful and so lovely to deal with. Thank you!
5/5
GoogleI completed the purchase of a residential property with RMJ and was very pleased with their service. It was brilliant working with Tammy who was attentive to my needs and communicated effectively with me throughout the process.
Thank you for your feedback! It’s great to hear that you had a positive experience with RMJ and that Tammy provided attentive and effective communication throughout the process. Wishing you all the best in your new home! … More
5/5
GoogleAbsolutely outstanding service from Lily at the Gravesent branch. She continuously went above and beyond, kept all parties updated at all times and made the whole process seamless. I could not recommend her and the branch more!
Thank you so much for your kind words! I'm thrilled to hear you had such a great experience. It was an absolute pleasure to assist you, and I’m so glad I could make the process seamless for you. Your recommendation means the world to me and the team here at the Gravesend branch, thank you again! 😊 …
5/5
GoogleMy opening dealings with Tammy have been exceptional. Always provides a great level of customer service via phone or email and demonstrates a significant level knowledge/ experience. I'll be back with another review later in the process.
Thank you so much for your kind feedback! I’m really glad to hear your experience with Tammy has been such a positive one. She takes a lot of pride in providing great service and sharing her expertise, so it’s wonderful to see that come … More
5/5
GoogleIt's not easy selling your property and it's even harder to trust the company and person selling for you. No worries here. We had Jack around to talk to us and offer us some very sound …
Hi Dave and Karen, Thank you both for such thoughtful feedback. We know how important trust is when … More
5/5
GoogleMia was very helpful and was quick to get things done. Very professional and give clear understanding of what was needed.
4/5
GoogleWe had a great experience with Robinson Michael & Jackson - it went very smoothly from viewing property to the day of completion! The communication never lacked, special mention to Emma and Jo! Thanks to you and the rest of the team for all your help during our process.
Dear Ope. Thank you for taking the time to share your experience. We hope you are happy with your new home. All the team at RMJ
5/5
GoogleI am a first time buyer looking for a house around Dartford and Gravesend. After sending an email to the agent, Tammy gave me a call yesterday and she was so sweet on the phone. She was so helpful and was ready to answer my questions. She …
5/5
GoogleMia was very helpful when viewing the house, very personable and felt comfortable to talk and ask questions
Thankyou so much for taking the time to share your viewing experience with Mia, it means alot and we will ensure that your feedback is shared with her. Lily and The Gravesend Team
4/5
GoogleMy experience was great with Robinson Micheal and Jackson , especially with the great staffs (LIBBY AND ELLIE) that have been wonderful and helpful throughout. I’m using this opportunity to say a Big thank you .
Thank you so much for your kind words, Prince! We're thrilled to hear that you had a great experience with Libby and Ellie and that they were able to assist you so well. We’ll be sure to pass along your thanks to them. Your feedback means a … More
5/5
GoogleI highly recommend the lovely team at Robinson Michael & Jackson. Our property sold very quickly and everything went incredibly smoothly! I particularly liked the WhatsApp chat that kept us all informed, such a great idea.
Thank you so much for your kind recommendation! 😊 It’s fantastic to hear that your property sold so quickly and the process was smooth. We’re thrilled you found the WhatsApp chat helpful, it’s great to know it kept everyone informed along the way. Wishing you all the best in your next chapter! 🏡✨ …
5/5
GoogleWe are first-time buyers and couldn’t have asked for a better experience working with Lily throughout the process. From the very first interaction, she made everything feel straightforward and stress-free. Her wealth of knowledge and …
Thank you so much for your kind words! It was truly a pleasure working with you throughout your home-buying journey. I'm so glad to hear that you felt supported and that the process was smooth and stress-free, that’s always my goal! … More
4/5
GoogleJo was very helpful and responsive for my purchase, I couldn't ask for more
Good Afternoon, Thankyou for taking the time to share your experience following your dealings … More
5/5
GoogleGreat team at Gravesend on selling our home, especially Andy and Tammy with selling and Jo updating me through the whole process not only efficency but friendly and knowledgeable too xxx
Dear Kindy. Thank you for your review. It was lovely working with you and glad you were happy with the service we provided. Happy New Year. Andy & the team
5/5
GoogleGreat team at Gravesend on selling our home, especially Andy and Tammy with selling and Jo updating me through the whole process not only efficency but friendly and knowledgeable too xxx
Dear Kindy. Thank you for your review. It was lovely working with you and glad you were happy with the service we provided. Happy New Year. Andy & the team
5/5
GoogleNever met such a helpful group in an estate agency... what friendly staff from Lily coming to value my house and giving me constant feed back and Mariya showing people around making it seem so easy ( I wouldn't know where to start) and Jack at the office running through paper work that I'd ticked the right boxes and dotted my i's and crossed my t's...they are a great team and would recommend them to anybody to do a professional job for you......
Dear Jackie. We are delighted to hear you pleased with our efforts so far. We look forward to working with you during the transaction. Thank you
5/5
GoogleNever met such a helpful group in an estate agency... what friendly staff from Lily coming to value my house and giving me constant feed back and Mariya showing people around making it seem so easy ( I wouldn't know where to start) and Jack at the office running through paper work that I'd ticked the right boxes and dotted my i's and crossed my t's...they are a great team and would recommend them to anybody to do a professional job for you......
Dear Jackie. We are delighted to hear you pleased with our efforts so far. We look forward to working with you during the transaction. Thank you
5/5
GoogleI had an excellent experience with Robinson Michael and Jackson, thanks to the great team Tammy, Andy, Lily, Emma. Didn’t think I would be able to sell my house in this current market and moving home is very stressful. Their expertise and dedication and perseverance made it happen and less stressful. They were supportive and they kept on top of the solicitors at all times as well. They were attentive, responsive, and guided me through the process. I highly recommend their team for anyone seeking reliable and supportive estate agents. Thanks so much team! Vinder
Dear Vinder. Wow what a journey we have all been on. So glad we got over the line in the end. Hope you have a lovely Xmas from all the Gravesend team.
5/5
GoogleDetailed explanation and best service provided by Jake
Dear Mirza, Thankyou for sharing your experience, we appreciate the positive feedback. … More
5/5
GoogleFrom our initial phone enquiry, right through to completion, the service we received from Robinson Michael & Jackson was outstanding. The team was professional, approachable, and highly knowledgeable, and, most importantly, they kept us …
Thankyou so much for your kind words and taking the time to share your experience. I am so pleased to hear that you felt that the whole team went above and beyond throughout the course of the house sale. … More
5/5
GoogleHaving recently completed the purchase of our new home through RMJ estate agents, I would just like to say a massive thank you for the professionalism of the whole ‘team’ from start to finish. …
Thank you so much for your wonderful feedback! We're delighted to hear that your experience with Robinson Michael & Jackson was such a positive one. Tammy’s dedication, persistence, and clear communication are truly invaluable, and we're so … More
5/5
GoogleWe had a great experience working with Erin Goddard to secure a tenant for our rental property in Ebbsfleet. She was always responsive, helpful, and kept everything running smoothly. Thanks to her professionalism and efficiency, the process was stress-free. We’d happily recommend her to others 😊 …
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Yes. Robinson Michael & Jackson Gravesend won Platinum in The Trusted Agent 2026 awards.
Send Robinson Michael & Jackson Gravesend a message.
