Trusted Agent profile · Gravesend

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Robinson Michael & Jackson Gravesend reviews

★★★★★ Excellent

1,573 reviews across 2 platforms

21A - 21B King Street, Gravesend, DA12 2EB

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Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

Google logo

4.9 / 5

1,563

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

Working with Libby was a fantastic experience. They were professional, knowledgeable. The entire process was smooth.Highly recommend

Louis · 25 September 2024

Agent replied · 25 October 2024

Thank you Louis for your review, we will pass your kind words onto Libby who I am sure will greatly appreciate it. As a team we wish you all the best with your property and we look forward to continuing to work with you in the future! RMJ Gravesend Lettings

5/5

Google

I've used a lot of Estate Agents over the last 40 years. 18 moves, so far. RMJ have been the best by far with no one coming close. Right from the start they kept me informed of all developments. Very impressive service indeed. All staff have been lovely. The right balance of efficiency and professionalism. Wish we have them up where we currently live.

George · 4 October 2024

Agent replied · 8 December 2024

Thank you so much for your incredible feedback! We’re truly honored to hear that your experience with Robinson Michael & Jackson has been the best you’ve had over your many moves. It means a great deal to us that we could keep you informed and provide the right balance of efficiency and professionalism throughout the process. We really appreciate your kind words about our team, and we’re thrilled to have made such a positive impression. If there’s anything else we can assist with in the future, please don’t hesitate to reach out. Thank you again for choosing us, and we wish you all the best in your new home! Lily and The Gravesend Team

5/5

Google

Being a first time seller is nerve wracking, but Lily has helped us through every step on our journey clearly explaining next steps, all whilst remaining professional, quick and efficient! We’ve been kept up to date by Tammy throughout the whole process which has been really helpful! Excellent service :)

Mia · 3 March 2026

5/5

Google

Jake showed me around a property, very professional.

Lenny · 20 May 2026

Agent replied · 9 July 2026

Dear Lenny, Thank you for taking the time to leave us a review. We're so pleased to hear you … More

5/5

Google

We have bought a property with them and from the day of our search till getting the keys the whole team is fantastic. To start with Tammy, gave us all the details when we started the search and helped to fix appointments and viewing. Later Lily took us through the whole process of offer negotiations and getting us the deal. Followed by Ben who was best to provide the mortgage deal and secure the best rates possible. Last but not the least is Jo. I have royally pestered her with the calls and face to face meetings to check with the progress. And she has always handled calmly and updated us with the going process stepwise. Sorry if I have forgotten any other members, but everyone there are awesome 🤩

PRASHANT · 30 November 2023

Agent replied · 28 April 2024

Thankyou so much for your lovely words Prashant, we are so pleased to have been able to assist you and your family in finding your forever home. We wish you all the happiness in your new house - The RMJ Gravesend Team

5/5

Google

Very professional & friendly company. I was very pleaser with the service offered. I wouldn’t be able to name every single person that helped me through the process of getting me a new home as everyone was really helpful but to name a few: Hannah, Hollie, Ellie & Stacey were the ones that I have been in contact the most & I can’t thank them enough for their professionalism and helping me find my new home ! :)

Football · 1 October 2022

5/5

Google

"I'm incredibly pleased with the service I received from Michael Robinson and Jackson agency. The staff were exceptionally helpful and proactive throughout my property search. Their professionalism and friendly demeanor made the entire …

Tomas · 8 October 2025

Agent replied · 8 October 2026

Thank you so much for your fantastic feedback! We’re thrilled to hear that you had such a smooth and positive experience with Michael Robinson and Jackson. It’s great to know that our team’s professionalism, market knowledge, and dedication … More

5/5

Google

Mia was really helpful when she met us for our viewing. Lovely girl who was informative and knowledgeable.

V · 8 October 2025

5/5

Google

The service from all staff was amazing! I received amazing support getting the house ready and out to rent thank you Ellie and the team

Sunny · 23 April 2024

Agent replied · 28 April 2024

Thank you so much Sunny! It has been amazing working with you & we are all very much looking forward working with you again. All the best :) - The Lettings Team

5/5

Google

We recently bought a property through RMJ and Tammy was very helpful throughout the process, helping to smooth through bumps in the road. Thank you Tammy!

Charlotte · 29 March 2024

Agent replied · 28 April 2024

Dear Charlotte. So glad with you were happy with our service and your kind words about Tammy. Much appreciated. Thank you

5/5

Google

We received a great service from Chloe and Hollie, very professional and helpful. There was constant communication throughout every step of the process, which made it so easy for us during the hectic time. I would thoroughly recommend using Robinson, Michael & Jackson for lettings.PositiveResponsiveness, Quality, Professionalism, Value

Dean · 19 June 2022

Agent replied · 18 June 2024

Thank you Dean for your review, best of luck in your new home - The Lettings Team

5/5

Google

Thanks to the Gravesend letting team especially Ella Smith and Ellie Eccleston for the support during the tenancy process. Excellent support and communication.

Afolake · 25 May 2024

Agent replied · 15 June 2024

Thank you for your review! It has been a pleasure working alongside you and everyone in the team wishes you all the best! The Lettings Team

5/5

Google

Pleasant viewing with Jake on Friday afternoon!

Rita · 23 May 2026

Agent replied · 9 July 2026

Dear Rita, Thankyou for your positive feedback. … More

5/5

Google

Perfect customer service from Jake, very knowledgable and approachable. Answered all of our questions and found out any information that we needed

Grace · 17 September 2026

5/5

Google

Excellent experience on moving in, all the team Ellie, Hollie, Ella & Stacey were very much helpful, especially Elli was on the hand throughout the process to make it hassle free, much helpful and making sure everything is alright after move in.

Am · 3 February 2023

Agent replied · 1 October 2023

Hi Amir, thank you so much for your kind review, we all really appreciate it. It has been lovely working with you. All the best in your new home! - The Lettings team :)

5/5

Google

Highly Recommend this agent! Especially Lillie-Mae, my main contact, She was very friendly and helpful!

Learna · 4 October 2024

Agent replied · 8 December 2024

Thank you so much for your kind words! We’re thrilled to hear that Lillie-Mae was able to provide you with such friendly and helpful service. Your recommendation means a lot to us, and we’ll be sure to pass on your thanks to her. If you ever need any further assistance, don’t hesitate to reach out!

5/5

Google

Tammy has been very helpful with getting us booked in to view the properties we enquired on.

Ikranesha15 · 8 October 2025

5/5

Google

Great customer service, everything went quickly and smoothly. Would highly recommend

Bethani · 17 April 2026

Agent replied · 17 May 2026

Thank you for your great feedback! We’re delighted to hear that everything went quickly and smoothly for you and that you were happy with the service provided. … More

5/5

Google

The team have been incredibly helpful in our first home buying journey! Thank you all so much especially Jo who has always been so responsive and quick with her replies and updates regarding the sale! So happy to be moving in this week!

Ravina · 17 April 2026

5/5

Google

Tammy & the team were excellent. From offer accepted to exchange no hassle and couldn’t have gone more smoothly in anyway.

Michael · 24 January 2026

Agent replied · 24 March 2026

Thank you for the feedback! We’re thrilled to hear everything went smoothly from offer to exchange ;that’s … More

5/5

Google

I had a lovely experience with Robinson Michael and Jackson, thanks to the great team, especially Lillie Mae who was very charismatic & helpful!

Billy · 14 April 2024

Agent replied · 28 April 2024

Thankyou so much for your lovely feedback Billy and your kind comments towards Lillie. This will be passed on. All the best in your new home.

5/5

Google

My wife and I moved from Gravsend to our new house in Wilmington, Andy and the team were absaloutly amazing. Helped us step by step and helped take away a lot of the stress of moving. Couldnt fault them at all! Would highly recommend!!

Ben · 1 October 2022

Agent replied · 1 October 2023

Thank you for taking your valuable time to write us a review, especially when you moved 6 months ago so lovely to know we werent forgotton. So glad you were happy with our service and we hope you are very happy in your new home.

5/5

Google

Great experience working with Stacey, Chloe, Hollie and Ellie. Chloe and her team worked hard and efficiently in finding us new tenants and progressing to the final stages of renting the house back out. All done with professionalism. They are a smooth running machine!

Lyons · 1 October 2022

Agent replied · 1 October 2023

We've enjoyed working with you over the years and assisting you with letting your properties, thank you for choosing us again! - The Lettings Team

5/5

Google

All the staff are friendly and efficient. Andy gave us a realistic valuation, found a buyer quickly and keeps us up to date with progress of our sale regularly. Would definitely recommend.

Helen · 8 October 2025

Agent replied · 8 October 2026

Thank you so much for your kind feedback! We’re thrilled to hear you had such a positive experience with Andy and the team. We always aim to provide realistic guidance and keep things moving smoothly, so it’s fantastic to know that came … More

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Questions about Robinson Michael & Jackson Gravesend

Has Robinson Michael & Jackson won any awards?

Yes. Robinson Michael & Jackson Gravesend won Platinum in The Trusted Agent 2026 awards.

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What do you need help with?

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