Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've had a wonderful experience with Robinson & Jackson in Gravesend! From the beginning, their professionalism, knowledge, and dedication were clear. They took the time to understand my needs and guided me through every step of the process …
Kathleen · 8 October 2025
Agent replied · 11 January 2025
Thank you so much for your kind words! I’m thrilled to hear that you had such a positive experience with us. It’s great to know that our professionalism and dedication made a difference throughout the process. We truly appreciate your … More
★★★★★ 5/5
GoogleThroughout our selling experience Andy and his Team were always extremely helpful , friendly and professional and smoothly guided us through the process from start to finish keeping us updated every step of the journey. Their wealth of …
John · 8 October 2025
Agent replied · 11 January 2025
Thank you so much for your kind feedback, John and Nikki! I’m so glad to hear that you felt supported and informed throughout the process. It’s been a pleasure working with you, and I’m happy our team could make the journey smoother for … More
★★★★★ 5/5
GoogleI recently rented out my property with robinson Michael and jackson experience is best service. All staff is very good. Help me start to finish. Ellie. Ella. Simon. Erin. Libby they all look after me . Very good service….
Ranjit · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for your kind words! We are delighted to know our support made a difference. We truly appreciate your feedback and are grateful to have been a part of this process with you. Wishing you all the best. … More
★★★★★ 5/5
GoogleHad a great experience with Tammy on the buying team. She was very helpful in the communication between solicitors and promoting them to get things done as quickly as possible whilst also helping understand each step as we went.
Fehim · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for your lovely feedback! I’m really glad to hear Tammy was able to make the process smoother for you and keep everything moving along. Making sure our buyers feel supported and informed every step of the way is so … More
★★★★★ 5/5
GoogleWe have had dealings with Tammy Dixon, she has been brilliant with getting us viewings of properties in the areas and price range that we wanted and has potentially found us our new home. Would definitely recommend to others.
Philip · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for your kind words! We're so pleased to hear that Tammy has been able to support you in your search and help find a property that could become your new home, that's exactly what we're here for. … More
★★★★★ 5/5
GoogleI’m beyond impressed with this company and the incredible houses they offer. Every single home they showcase is beautifully designed, high-quality, and full of character. You can tell they don’t just sell houses, they sell lifestyles. Each …
Jide · 8 October 2025
Agent replied · 8 October 2026
Wow, thank you so much for your amazing review! We're absolutely thrilled to hear how impressed you are with both the homes we showcase and the service we provide. It means a lot to us that you noticed the care we put into every detail, our … More
★★★★★ 1/5
GoogleI had a very disappointing experience with Robinson Michael & Jackson. They were rude, misleading, and at times dishonest. Their approach was tactless and dismissive, leaving me feeling insulted rather than valued as a client. They did not …
Benjamin · 8 October 2025
Agent replied · 8 October 2026
Dear Mr Wickens,
Thank you for taking the time to share your feedback regarding your recent … More
★★★★★ 5/5
GoogleROBINSON MICHALE&Jackson Staff member Mia poulter we was completely impressed with their professionalism and customer service she turned out to be the sweetest person I’ve ever met.She answered all our questions. we had a great experience using her services.
Shankar · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for your kind words about your recent experience with Robinson Michael & Jackson. We are delighted to hear that Mia provided you with such a positive and professional service. … More
★★★★★ 5/5
GoogleTammy has been outstanding throughout the purchase process and provided all the information and support we needed. Great work Robinson Michael and Jackson.
Hassan · 8 October 2025
★★★★★ 5/5
GoogleRecently let a property with this company. Conversations initially started with Chloë who was fantastic at educating us on the process before her team took over. Mostly dealt with Hollie & Ellie who have been superb and communication is rapid with the way they have it setup. Very happy all round!
Ashley · 1 October 2022
Agent replied · 1 October 2023
Ah thank you so much for your kind review. It was a pleasure helping you let your property and working with you! - The Lettings Team
★★★★★ 5/5
GoogleI had a positive and successful experience. Tammy was amazing, always available, knowledgeable, and incredibly supportive throughout the process. The team made everything so smooth and stress-free. Highly recommend!
Halil · 1 June 2024
Agent replied · 15 June 2024
It was lovely to here your comments. We hope you are very happy in your new home
★★★★★ 5/5
GoogleThe process from start to finish was very easy, communication was prompt and clear. I would recommend.
Matthew · 17 April 2026
Agent replied · 17 May 2026
Thank you for your kind review! We’re delighted to hear that you found the process easy from start to finish and that our communication was clear and prompt throughout. … More
★★★★★ 5/5
GoogleSo far, so good. Only day 4 but I'm very happy with the Agents.
Susan · 8 May 2026
Agent replied · 10 July 2026
Dear Susan,
Thank you so much for your review. We're grateful for your kind words and are … More
★★★★★ 5/5
GoogleReceived the absolute best service from Jack! He was incredibly helpful, friendly and accommodating, arranging a viewing for my mum and me at very short notice. We really appreciated his excellent service, thank you, Jack!
KPBD · 1 August 2026
★★★★★ 5/5
GoogleThis was my first let with Robinson Michael Jackson in Gravesend. I have have used letting agents in the past and I am amazed by how much better in every department this agency is. The level of organisation and efficiency is fantastic. They really know their stuff and are on top of all the legal, financial and practical details. Their systems work and they are responsive to concerns and queries. The tenant selection process is based on finding a good fit for the landlord, the tenant and the property. This approach really takes the stress out of letting out a property. These are qualities I never expected to find in this business and I we feel very lucky to have found and worked with the team including Simon, Ellie, Ella and Libby.
If you are thinking of renting your property or looking for a rental property I would wholeheartedly recommend the guys at Robinson Michael Jackson. The whole process from my initial phone call to signing the tenancy agreement took less than 10 days, I felt fully supported and informed throughout the whole process and nothing was too much trouble and they found me the perfect tenant.
Sincere thanks again to Ella, Ellie, Simon and Libby for making this one of the best EVER service experiences I have had.
AMAZING work, AMAZING TEAM :)
Miss Sev Banaz
Sevil · 28 February 2024
Agent replied · 28 April 2024
Thank you so much for your kind Google Review. This one has really put a smile on our faces & we cannot express enough how lovely it was working with you. Wishing you nothing but the best with your lovely new tenant! Congratulations again Sev! - The Lettings Team :)
★★★★★ 5/5
GoogleGreat service from start to finish, extremely helpful. This is not the first time I have dealt with then hence I went back again. Highly recommended. Kept me informed and chased as required in the chain every step.
Jane · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for your kind feedback! We’re delighted to hear that you had another great experience with our team and appreciate your continued trust in us. Your recommendation means a lot, and we’ll be sure to pass your comments on to everyone involved.
★★★★★ 5/5
Google5 star letting service provided from the start to the end. Special thanks to Ellie, Chloe, Stacey and Hollie for the seamless support provided throughout every stage of the letting process. As a landlord, I would highly recommend them and will use them again for any of my future lettings.
Gurdeep · 1 October 2022
Agent replied · 1 October 2023
Thank you for your review, it was a pleasure working with you and helping you let your property! Good luck with your new tenants - The Lettings Team
★★★★★ 5/5
GoogleThe Gravesend team have all been really supportive and went beyond our expectations with our recent house move. It was a pleasure to work with them, Lily was great when we listed the house and Jo was everything you need a Sales Progressor to be. I'd be happy to recommend.
Anna · 1 October 2022
Agent replied · 1 October 2023
Dear Anna. Many thanks for your review. We look forward to any clients you can recommend to us. £100 for each one on completion. We hope the move went all ok and you are settled into you new home. All the team at RMJ.
★★★★★ 4/5
GoogleThis was my first time renting a property, and both Erin and Ellie supported me throughout the entire process. They were very professional and quick to respond to all my enquiries. They also kept me updated at every stage, which made the experience much smoother and less stressful.
Doris · 17 April 2026
★★★★★ 5/5
GoogleAmazing! As a first time buyer, the team at RM&J couldn’t have been more helpful, from answering questions to ensuring a speedy process. Lily and Jade made the process smooth and stress free by dealing with the important stuff, leaving me with just the exciting stuff!
A big Thankyou to the team!PositiveProfessionalism
Jack · 19 June 2022
Agent replied · 18 June 2024
Your thanks have been passed on and we are most grateful for you taking the time to post a review and mentioned Jade and Lily as well. We hope to work with you again in future years.
★★★★★ 5/5
GoogleHad the pleasure of speaking to Tammy, she was lovely and personable and I’m sure she will be incredibly helpful in finding a home !
Poppy · 23 September 2026
★★★★★ 5/5
GoogleI'm grateful to the team for a seamless transition. Special thanks to Elle and Libby for their quick responses and expert assistance. Their dedication, professionalism, and empathetic approach made the process smooth and successful.
Gertu · 30 December 2023
Agent replied · 28 April 2024
Thank you so much for your lovely review Gertu, we are glad it all went smooth for you both. We hope you are very happy in your new home! Congratulations :) - The Lettings Team
★★★★★ 5/5
GoogleHad a viewing with Jake, very enthusiastic and knows his stuff!
Sian · 20 May 2026
Agent replied · 9 July 2026
Dear Sian,
Thankyou for sharing your feedback following your meeting with Jake, we … More
★★★★★ 5/5
GoogleA great experience when finding a new rental! Good care given by the lettings team, and Stacey and Hollie were especially helpful during email communications. Would definitely rent through Robinson Michael & Jackson again in the future. It was an easy and pleasant experience!
Chantelle · 4 April 2023
Agent replied · 31 May 2023
Hey! Thank you so much for your kind review. We are so glad you had a positive experience! We hope you are very happy with the new rental and dont hesitate to come back to us in the future! :) - The Lettings Team.
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