Trusted Agent profile · Gravesend
Verified
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Send Robinson Michael & Jackson Gravesend a message.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleI had an excellent experience working with RMJ.. From the very beginning, they were friendly, professional, and always available to answer my questions. They listened carefully to what I was looking for and helped me find the perfect house.
5/5
GoogleHannah showed me around a house today and she was very helpful and answered all my questions.
Dear Lee, Thank you for your fantastic review. Your kind words mean a great deal to the … More
5/5
GoogleI received a very professional response on contacting RM&J's Gravesend office for a sale valuation of my Higham property. Their branch partner Mr Andy Plaistow visited me at his earliest opportunity and carried out a comprehensive …
5/5
GoogleI had a lovely first conversation and registration with Hannah from Robinson very attentive and perfect service. Bravo
Dear Jam, Thank you for your fantastic review. Your kind words mean a great deal to the … More
5/5
GoogleHaving used this agent for the first time I was really impressed with the level of support and professionalism and they found a great tenant so quickly.The entire team worked so well to support us and Hollie, Chloe and Abbie were outstanding in their support from beginning to finish. Would definitely use them again.PositiveResponsiveness, Quality, Professionalism, Value
Hello Anne, thank you kindly for your review! It was a pleasure working with you and assisting with the let of your property. We look forward to working with you in the near future with your other investments - Chloe & The Lettings Team
5/5
GoogleI’ve recently been looking to purchase my first home and have been really pleased with the service from everyone in RMJ. Anyone that has answered the phone as been polite and willing to help. I’ve not yet found a property but when I do, I hope it’s through this company as I genuinely feel like they want to help!
5/5
GoogleGreat evaluation, informative and indepth. Jack was a real trooper! Answered every question I had with smile and wit, extremely helpful.
Thank you so much for your fantastic feedback! We’re thrilled to hear that Jack provided you with such an informative and in-depth evaluation. It’s great to know that his helpfulness, along with his positive attitude and wit, made the experience even better for you. We’ll be sure to pass along your kind words to Jack. If there’s anything else we can assist with, please don’t hesitate to reach out. Thank you again, and we look forward to working with you again in the future!
5/5
GoogleTammy was amazing getting us our property!! Thank you
5/5
GoogleEllie, Ella, Simon & Libby & where all great throughout the entire process of letting our property. The team produced a very professional and effective marketing strategy that successfully found a suitable tenant in a short space of time. The team at Robinson & Jackson have been a huge help and have guided me through the letting process, always happy to help and answer questions. Will definitely be using them again in the future and would certainly recommend the team to others.
It was an absolute pleasure working with you Craig, thank you for choosing us as your agent! - The Lettings Team
5/5
GoogleDiscovering our future home through Robinson Michael & Jackson filled us with immense happiness. Their unparalleled support and friendliness made the entire process seamless and enjoyable. Choosing them was undoubtedly the best decision we made, and we're immensely grateful to every member of their team. However, a special note of gratitude goes to Tammy for her exceptional dedication and assistance. With heartfelt thanks to Robinson Michael & Jackson and a special appreciation for Tammy, we eagerly anticipate the wonderful memories we'll create in our new home.
Thank you so much for your review, mentioning Tammy especially. We are so happy that you are happy and we hope you are enjoying your new home.
5/5
GoogleI had the pleasure of working with Ella Smith, and she has been the best estate agent I’ve dealt with during this process. She was professional, friendly, and really took the time to understand what was important to me. She consistently …
Thank you for your wonderful review! We’re absolutely delighted to hear that Ella provided such a professional, friendly, and personalized experience for you. She takes great pride in ensuring a seamless and stress-free journey, and your … More
5/5
GoogleMy wife and I were recently looking for a property to rent and came across one through Michael, Robinson and Jackson. From the moment we enquired to collecting the keys, the team were very responsive and provided us with great customer …
Thank you for your fantastic review! We're delighted to hear that your rental journey with Michael, Robinson & Jackson was smooth and hassle-free. Ella, Erin, Ellie, and Libby will be thrilled to know their support made a difference in your … More
5/5
GoogleWe recently used Robinson Michael and Jackson to help us with our house move, and we couldn’t be more grateful for the outstanding service we received. From start to finish, the team made the entire process as smooth and stress-free as …
Thank you so much for your incredibly kind and detailed feedback! We’re thrilled to hear that Andy, Jo, Tammy, and the whole team were able to make your house move smooth, stress-free, and positive from start to finish. … More
5/5
GoogleSuch amazing customer service, helpful and made us feel so comfortable with the property we are now going to rent, paperwork was done and explained to us, on the end of the phone for any questions we had. Highly recommend from us
Thank you so much for your kind review Debra, this has made our day! We are glad you are finding the service helpful, good to hear! We look forward to moving you into your lovely new home! :) - The Lettings Team
5/5
GoogleWe had 3 agents value the property. Lily filled me with confidence and we decided to go with these guys. House was sold to the 1st viewers and at the price we wanted. Andy and his team supported and informed us all the way through the very smooth process. Highly recommend this professional team.
Thank you for rating our service. Please do not hesitate to contact us if we can be of any help in the future.
5/5
GoogleMia has been fantastic. Very informative and polite.
5/5
GoogleJake reader was absolutely brilliant couldn’t have asked for more from my estate agent
Dear Aryan, Thank you for taking the time to leave us such wonderful feedback. It was a … More
5/5
GoogleProfessional and friendly. Viewings arranged extremely quickly. Kept up to date promptly. Very happy with service so far.
Thank you for your lovely feedback. We’re really pleased to hear you’ve been happy with the service so far and that … More
5/5
GoogleAndy and his team provided a great service. Selling the house was the easy bit but dealing with other agents and solicitors in the chain is how they earn their money and reputation. I was always kept up to date with the progress of the sale and they answered messages promptly. If I stayed locally, I would use them again. RobinPositiveResponsiveness, Professionalism
It was a pleasure to handle such a big move for you. All the best in your new venture. Thank you.
5/5
GoogleAs first-time buyers, we couldn’t have asked for a better experience. The team was friendly, cooperative, and incredibly responsive throughout the entire process. They explained everything clearly, especially when we were unsure or waiting …
Thank you so much for sharing your experience, we really appreciate you taking the time to do so! … More
5/5
GoogleOutstanding service from Lily & Tammy - we had quite a few difficulties with our conveyancers but Lily was fantastic at keeping constant communication with us and chasing the other parties involved - couldn't have asked for more!
Dear Amarbeer. We really appreciated you taking the time to comment on our service. If we can be of any help in the future then please do not hesitate to contact us.
4/5
GoogleTammy was amazing so easy to talk to and made my experience so seamless and set up viewings really quickly.Really appreciate it
5/5
GoogleJust wanted to say a massive thanks first to Tammy for her endeavours, going above and beyond to enable my recent purchase and secondly to Robinson Michael & Jackson for their professional approach and restoration of my faith in estate …
Thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear about your positive experience with Tammy and the team at Robinson Michael & Jackson. Tammy’s dedication and persistence truly shine through, and we’re so … More
5/5
GoogleRobinson Michael & Jackson were excellent during my search for a property. I was in contact with Erin Goddard, Ellie Eccleston, Libby Welch and Simon Parrish who were all extremely kind and helpful and made the entire process seamless from …
Thank you for your fantastic review! We're delighted to hear that your experience with Robinson Michael & Jackson was seamless and enjoyable. Erin, Ellie, Libby, and Simon will be thrilled to know their kindness and support made a positive … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
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