Trusted Agent profile · Gravesend

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Robinson Michael & Jackson Gravesend reviews

★★★★★ Excellent

1,573 reviews across 2 platforms

21A - 21B King Street, Gravesend, DA12 2EB

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Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.

Google logo

4.9 / 5

1,563

Reviews on Google

This office

Facebook logo

5.0 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

We recently invested in a property to let and are so glad we went with Robinson & Jackson gravesend. I filled in an enquiry form on there website and was then contacted by Ellie who was so amazing and helpful all the way through and was …

Mehmet · 8 October 2025

Agent replied · 22 January 2025

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Robinson & Jackson Gravesend. Ellie and Libby are indeed fantastic team members, and we're glad they could assist you so effectively. We look … More

5/5

Google

We had a great experience with Robinson Michael & Jackson in Gravesend, from viewing the property to after sales . Tammy, the Senior Sales Consultant was particularly helpful, she helped chase up when needed and even when we needed her help after completion, she was there. I would highly recommend their services.

Lola · 3 June 2023

Agent replied · 1 October 2023

Dear Lola. We really appreciate you taking the time to write a review and mention Tammy especially. We hope you love your new home. Thank you.

5/5

Google

Great experience with RMJ Gravesend via the Sales, Lettings and Broker teams! Their attention detail, expertise and exceptional customer focus service is what stands out amongst the market. The process is very efficient and communication is …

Gari · 8 January 2026

Agent replied · 24 March 2026

Thank you so much for your kind words and thoughtful feedback! The entire RMJ team really appreciate you taking the time to recognize everyone’s hard work. We’re thrilled to hear that our Sales, Lettings, and Broker teams made your … More

5/5

Google

Excellent experience. I was in a difficult predicament at the time I got in contact with the Gravesend team, and they suffered through countless emails and phone calls with me, patiently explaining what I needed to do and calming me down when I was losing my mind. An incredibly stressful situation for me was rendered perfectly manageable by this little team and they helped me into my first official flat, smiling and giggling most of the time I might add. I'd give them more stars if I could. Ross McDermott.

Ross · 12 August 2024

Agent replied · 26 August 2024

Thank you for your review Ross, we were here to help and i'm glad we did that. We hope you have settled in nicely & enjoying your new home! All the best Ross! :) The Lettings Team

5/5

Google

Great experience. From first meeting with Andy, communication and professional they delivered everything they promised. Very pleased.

Elvis · 15 June 2026

Agent replied · 7 July 2026

Dear Elvis, Thank you for your kind review. We really appreciate your support and are … More

1/5

Google

Terrible communication. -Thank you for your response I will email you now, as I don’t know how you would aim to identify me without my full name or any other details.

Ty · 24 February 2026

Agent replied · 24 March 2026

Good Afternoon, Thank you for taking the time to leave a review. … More

5/5

Google

Moving house and business premises is a stressful undertaking but the team here headed by Chloe and supported by Ellie, Hollie and Stacey made sure everything went smoothly, that all our questions and queries were dealt with swiftly and patiently. We really appreciated your help and professionalism and would highly recommend you. Many thanks,, Steve, Mags and the teamPositiveResponsiveness, Quality, Professionalism

Steve · 16 June 2022

Agent replied · 15 June 2024

Wishing you all the best in your new home! - The Lettings Team

5/5

Google

All the staff supported the sale process from the valuation, photos, negotiations, keeping the sale process moving to final exchange and completion. Highly recommend. Sold on the first day of viewings at above asking price. Would use again.

Linda · 24 December 2025

Agent replied · 24 March 2026

Thank you for your review! We’re delighted the whole process went so smoothly and that you achieved a great … More

5/5

Google

Despite the whole process of selling was very stressful at times all the staff especially Jo Rossiter was very reassuring and calming when ever we spoke to her in a panic about something. But really do want to thank everyone who guided us through to exchange day. Many thanks

Karen · 2 August 2023

Agent replied · 1 October 2023

We are so pleased to hear your were happy with our service and wish you all the best with your move. Thank you

5/5

Google

Yes it was. Good michaela was very helpful to me appreciate her with all the help she gave me .

Alexandra · 19 May 2026

Agent replied · 9 July 2026

Good afternoon, thank you for your review. We are pleased Michaela could assist you with your property. We wish you all the best! RMJ Lettings Team

5/5

Google

I had a lovely experience engaging with this Estate Agents. Tammy in particular was extremely helpful and lovely over the phone, taking time to understand my needs and requirements, as well as clear in explaining the processes! She was very professional

Naomi · 5 August 2026

5/5

Google

Wow, what an amazing experience. From the first day to the day of exchange I couldn't have asked for more. Every member of the team that had a part of selling my house gave above and beyond expectations. They were on the case every day. …

Tracey · 8 October 2025

Agent replied · 8 October 2026

Thank you so much for your incredible feedback! We're absolutely delighted to hear that you had such a positive experience with our team. Selling a house can be stressful, especially with a big deadline like your wedding, so it’s fantastic … More

5/5

Google

I have had the pleasure of dealing with both Andy from sales and Simon from lettings. They were both very helpful, and easy to talk to advising me of my options, and answering the countless questions i had all with no pressure at all. Going …

Sue · 8 October 2025

Agent replied · 8 October 2026

Thank you for such a thoughtful review! We're so pleased to hear that both Andy and Simon made the process smooth and pressure-free for you, that’s exactly the kind of experience we aim to provide. … More

5/5

Google

The process of letting my property a 2nd time through Chloe was super fast with excellent service. Had a handful of viewings arranged only after 2 days of the property being on the market with 2 offers coming in at the asking rent and then let agreed. The online viewing of the property advertisement was great with a detailed virtual video tour uploaded that nicely showcased it.PositiveProfessionalism

Sandip · 24 June 2021

Agent replied · 23 June 2024

Hello Sandip, thank you for your review. Was a pleasure working with you as always! - Chloe, RMJ

5/5

Google

Michaela was prompt, professional, and helpful with my recent query. Communication was clear and efficient, and everything was handled smoothly from start to finish - thank you!

Matthew · 5 November 2025

5/5

Google

Jo Rossiter is great, I got the flat exchanged and completed fast and efficiently! I 100% recommend working with Robinson Michael & Jackson! Thank you for helping me get my dream property! Thanks Tanya

Tansldn · 15 June 2024

Agent replied · 20 June 2024

Dear Tanya, We are so glad we got you over the time and it was our pleasure in assisting you with the purchase. We hope you enjoy your new home. All the team at RMJ,

5/5

Google

We had the pleasure of viewing several of our dream homes today with Mia, and she was absolutely fantastic. She was friendly, knowledgeable, and incredibly supportive throughout the whole process. She took the time to answer all of our …

Amber · 8 August 2026

5/5

Google

I had a fantastic experience with Robinson Michael & Jackson. From start to finish, they were proactive, professional, and genuinely committed to getting the sale completed as smoothly as possible. They kept me informed at every stage of …

Victoria · 8 December 2025

Agent replied · 24 March 2026

Thank you so much for your kind words! We’re thrilled to hear your experience was smooth and well-supported from start … More

5/5

Google

The team at RMJ have been absolutely amazing. Erin in particular has been a huge help in getting our viewing sorted and helping us through the entire process! Massive thanks to the team!

Jake · 21 September 2026

5/5

Google

The support and services we recieved from the staff at RMJ during our house purchase was top-notch. Tammy who was assigned to us was really helpful and supportive. She's a true definition of patience. I would recommend RMJ anytime and anyday.

Ngozi · 30 July 2026

5/5

Google

We went to RMJ to sell our house after seeing good reviews about them, we met with Andy who came and looked round and spent over an hour explaining everything from the marketing and viewing process. Ellie then came round and did the video …

Louise · 8 October 2025

Agent replied · 11 January 2025

Thank you so much for sharing your positive experience with RMJ Gravesend! I am so glad that the whole team provided excellent service throughout the process of selling your house. … More

5/5

Google

Would definitely recommend, in the process of buying our first time and having hit some delays out of our hands - Tammy and Jo from case progression where very quick to respond and provide updates and we have finally exchanged and completion date set !!

Lauren · 8 October 2025

Agent replied · 11 January 2025

Thank you for your feedback! We're so glad Mia could help and answer all your questions throughout the process. Congratulations on having your offer accepted for your first home, that’s such an exciting milestone! We're looking forward to … More

5/5

Google

Chloe has been very supportive and an absolute pleasure to work with in managing my property. She is the one person that I go to for any issues, which are dealt with promptly in her friendly and professional manner. Thank you Chloe, keep up the good work, as it keeps my stress levels of tenancy management at bay !PositiveProfessionalism

Mohin · 28 June 2022

Agent replied · 27 June 2024

Thank you for your review, pleasure working with you as always! - The Lettings Team

5/5

Google

We started our house purchase journey in February this year, and it's been filled with loads of challenges. But despite the challenges, the staff at RMJ were very supportive and helpful, particularly ensuring that everyone on the chain …

Tobiloba · 8 August 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Robinson Michael & Jackson Gravesend

Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.

Want Robinson Michael & Jackson Gravesend to help?

Send Robinson Michael & Jackson Gravesend a message.

What do you need help with?

Robinson Michael & Jackson Gravesend will use your details to contact you about this. See our privacy notice.

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