Trusted Agent profile · Gravesend
Verified
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Send Robinson Michael & Jackson Gravesend a message.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleThank you team for the great support in trying to find our dream home
Thank you for your lovely review and kind words. It means so much to us to know that you were happy with the service you received. We really appreciate your support and recommendations. If you know anyone who is thinking about selling, don’t forget that we offer a Bluewater voucher for successful referrals!
4/5
GoogleWe purchased a property which was through Robinson Michael & Jackson. Andy Plaistowe, the branch manager was very response throughout the process and always came back to us on all our queries even post completion. Andy was proactive in the purchasing process and pushed all sides to ensure we were all on track for a speedy completion which was paramount given the September stamp duty deadline.PositiveResponsiveness
Thank you very much for taking the time to write a review. Glad you were pleased with our service.
5/5
GoogleMia was so lovely and attentive. She answered all questions brilliantly and gave extra info where needed. Very honest and all answers were detailed despite my constant queries! Definitely recommend!
Thank you so much for your kind words! We’re thrilled to hear that Mia was able to provide you with such attentive and thorough service. It’s wonderful to know that she answered all your questions in detail and offered extra information where needed. We truly appreciate your trust in her, and we’re so glad to have made the process easier for you. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. If there’s anything else we can help with, don’t hesitate to reach out! Thank you again, and we hope to work with you again in the future!
1/5
GoogleCalled yesterday, asked Ellie to give me 30 seconds so I can go in doors so she can hear me better. She put me on hold without warning and left me on hold. I hung up after waiting and called back today. When asking why I was put on hold …
Good Afternoon, I am sorry to hear that you had a bad experience with ourselves, this is of course never our intention, we pride ourselves on excellent customer service as you … More
5/5
GoogleAntoaneta Heller has been absolutely incredible - speedy responses, accurate, excellent communication throughout and working over and above to assist - can not thank her enough. A true professional with exceptional skills and highly …
5/5
GoogleThe team of Robinson Michael & Jackson’s Gravesend branch has assisted us with both rentals and sales over a period of 10 years. We have returned to them time and again because they consistently got results. Andy and his team are true professionals, friendly and helpful and they keep you informed all the way through the process, which is very reassuring. Thank you!
Dear Chris & Corlia. Thank you so much for your review and your loyalty. It has been a pleasure to be your Estate Agent and we wish you all the best for the future.
5/5
GoogleWe’ve just completed the process of securing our new home, and we wanted to say a huge thank you to our estate agent, Erin, for all her help throughout. …
Thank you so much for your lovely review! We’re thrilled to hear that your experience securing your new home was such a positive one. … More
5/5
GoogleFantastic service from the team especially Lily Dowden Smith and Jack. They overcome the issues we had with great professionalism and kept me up to date at all times. Overall a brilliant service.
Thank you so much for your wonderful feedback! We’re delighted to hear that you received fantastic service from the team, especially Lily and Jack. It’s great to know that their professionalism helped resolve any issues and that they kept you well informed throughout the process. We truly appreciate your kind words and are always here to assist you with any future needs. Thanks again for choosing us, and best wishes!
5/5
Google⭐⭐⭐⭐⭐ for Jake. Fantastic service. Quick, efficient, professional and friendly.
Thank you so much for your kind words and for taking the time to leave us such a lovely review; Jake will be pleased to know he was able to help. We really appreciate your support! If you know anyone who is thinking of selling, we’d be incredibly grateful for a recommendation. As a thank you, we offer a Bluewater voucher for successful referrals.
5/5
GoogleRMJ were very cooperative and understanding of my need in a new property. Erin in particular went beyond and above in ensuring I got viewings booked and eventually an offer. Highly recommended.
Thank you so much for your kind feedback! We’re really pleased to hear that you found the team supportive and understanding throughout your search. … More
5/5
GoogleVery happy with fast response and communication was great, professional advice and service.
We really appreciate your kind review, thank you! It was a pleasure to assist you, and we’re delighted that you had such a positive experience. If you know anyone looking to sell, we’d love it if you recommended us. As a small thank you, we offer a Bluewater voucher for successful referrals.
5/5
GoogleThese are the right people to go through, they have helped me with moving into my place and it was really easy and it wasn’t as stressful as I thought it would off been, they were really helpful with everything.
Thankyou for reaching out to share you feedback. We are so pleased we were able to assist and get you moved in with no stress :) … More
5/5
GoogleJake showed me around a property in gravesend, couldn’t have been more helpful. Answered any questions I had and was very friendly and professional
Dear Sam, Thank you so much for your kind review. We're delighted to hear you had such a … More
5/5
GoogleMichaela has been truly amazing supporting me with some issues at my rental property, she is knowledgable and has everyone’s interests in mind, exceptional member of the micheal and Jackson team
5/5
GoogleHad a great experience so far with RMJ. Jack came to value my home and made the process so easy. He talked me through everything for my next steps and made what I thought would be a daunting process so simple. I’m excited to be getting my property on the market (the pictures look amazing) and they’ve already got me viewings booked in before it’s even gone on the market. Would recommend to anyone looking to sell!
Thank you so much for your wonderful feedback! We’re so glad to hear that Jack made the valuation process easy and took the time to walk you through the next steps. It’s great to know that you felt confident and excited about getting your property on the market. We’re thrilled that the photos look amazing and that viewings are already lined up before it’s even officially listed! We truly appreciate your recommendation and your trust in Robinson Michael & Jackson. If there’s anything else we can assist with, please don’t hesitate to get in touch. Thank you again, and we wish you all the best with the sale!
2/5
GoogleWas told by Simon that I will get a call back regarding a property, didn’t get a call back and when I called next morning and realised it was me calling and asked why I didn’t get a call back like he said he told me “you’re on the …
Thank you for sharing your experience. We sincerely regret that our service did not meet your expectations, as we always strive to provide clear communication and excellent customer care. … More
5/5
GoogleRMJ have been totally professional and helpful from my initial meeting with Lily through to Jo and Nicola, the sales progression team. Completion has been achieved in just under 4 months and they have kept us informed every step of the way. Highly recommended
Dear Sharon. Many thanks for taking the time to write us a review. It was a pleasure dealing with you. From all the RMJ Sales Team
5/5
GoogleWe had an excellent lettings experience with Robinson Michael and Jackson. They were extremely professional when they came out to look at the property, advised us well on the price and made us feel like we were in safe hands. Ellie, Hollie and Stacey were very helpful and I would certainly recommend them to any other landlords.
Hey Lucy & Ben, Thank you for your lovely words! It was an absolute pleasure working with you both and we are glad we found the right tenants for you and the process went smoothly! We hope to work with you again in the future! Thanks- The Lettings Team.
5/5
GoogleWe had an excellent lettings experience with Robinson Michael and Jackson. They were extremely professional when they came out to look at the property, advised us well on the price and made us feel like we were in safe hands. Ellie, Hollie and Stacey were very helpful and I would certainly recommend them to any other landlords.
Hey Lucy & Ben, Thank you for your lovely words! It was an absolute pleasure working with you both and we are glad we found the right tenants for you and the process went smoothly! We hope to work with you again in the future! Thanks- The Lettings Team.
5/5
GoogleYasmin from Robinson Michael & Jackson has been extremely helpful and professional throughout our buying process. She is extremely knowledgable and efficient, leaving no stone unturned with anything. A true asset to this estate agency.
5/5
GoogleMy experience with Robinson & Jackson was fantastic. They were very helpful and professional , especially Ben Griffin , Jo Rossiter, Georgia Scott, Nicola & Andy they are awesome, and they were helpful with the purchase of my Mortgage. They are (Number 1) professionals in helping Buying & selling Properties. I now enjoy my New home without any issues. Thank you Guys👍👍
Thank you so much Kenneth for your kind words and lovely gifts upon completion. Was great to see you again yesterday. We hope you are very happy in your new home. From all the Gravesend Team
5/5
GoogleEveryone from RMJ that has contacted us has been lovely and very helpful. We were kept in the loop throughout our purchase and I would recommend RMJ to anyone. Jo in particular has been lovely. …
Thank you so much for the thoughtful feedback. We’re really glad you felt supported and kept informed throughout your purchase, … More
5/5
Google🌟🌟🌟🌟🌟 Tammy was absolutely amazing throughout the whole process of selling my house. She was professional, honest, and always kept me updated at every step. Her …
5/5
GoogleGreat experience with the Robinson Michael & Jackson Gravesend team. Very helpful and friendly, also very quick to respond to any questions or queries. Simon made the whole process very easy for us and we appreciate all your help!
Hi Natasha, thank you for your review and kind words! It has been a pleasure working with you, we wish you all the best in your new home! The Lettings Team!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Send Robinson Michael & Jackson Gravesend a message.
