Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently purchased a property through Robinson Michael & Jackson Gravesend. Right from the first viewing all the way though to completion, everyone in the office kept me up-to-date proactively with the various stages of the property purchase. I needed to have a couple of surveys done on the property and the office liaised directly with the surveyors to arrange the times/dates with the vendor. Special mention to Lily who was always so friendly and happy to help.PositiveResponsiveness, Professionalism
Louise · 14 July 2021
Agent replied · 1 October 2023
So glad you were happy with our service and especially the communication you had with Lily. It is lovely to hear and we hope you enjoy your new house.
★★★★★ 5/5
GoogleI’ve been liaising with Tammy and she’s been super responsive, informative and most importantly transparent. Looking forward to hopefully closing with her soon. Fingers crossed!
Elizabeth · 8 July 2026
Agent replied · 18 July 2026
Thankyou for taking the time to share your positive experience with Tammy, we look forward to finding you the right home very soon! … More
★★★★★ 5/5
GoogleI had an ongoing issue with my fridge/freezer, and Antoaneta was instrumental in resolving it. The process took a few months, through no fault of hers, and she remained on top of the matter from start to finish. She maintained consistent …
Moyinoluwa · 8 October 2025
★★★★★ 5/5
GoogleI want to say a great 'thank you' to RMJ for the professional way they handled the sale of my property. They were ready to answer any questions asked. Excellent communication skills. Very friendly and reliable. I encourage anyone that want to buy or sell their property to ensure that they use this Estate Agent. Thank you Andy, Reece and the rest of the team. Highly dedicated team! Bravo!PositiveResponsiveness, Quality, Professionalism, Value
Helen · 20 July 2022
Agent replied · 1 October 2023
Hi Helen. We cannot thank you enough for your lovely words. It was a long journey but we got there in the end. Take care and if you need us for anything in the future we would always be on hand to help.
★★★★★ 5/5
GoogleI spoke with Tammy from the Gravesend branch, and she was really helpful, friendly and professional. Understood what property I was looking for and helped me with all queries that I had. Really lovely lady x
Joanna · 17 April 2026
Agent replied · 17 May 2026
Thank you for your kind feedback.
We’re really pleased to hear Tammy was so helpful, friendly, and professional, … More
★★★★★ 5/5
GoogleSelling our house was an incredibly stressful experience, especially with the tight timeframe we were working towards. However, Robinson Michael & Jackson really stuck with us throughout and ultimately got everything over the line when it …
Lisha · 8 April 2026
Agent replied · 17 May 2026
Thank you for your kind feedback.
We’re really pleased to hear Jo and the team were able to support you through … More
★★★★★ 5/5
GoogleSuper service from all of the team. I mainly dealt with Hollie, Ellie and Stacey but the entire team were super helpful and patient with me and all my questions & queries. If this is how my tenancy started, I look forward to dealing with this team of people throughout my tenancy. Really happy with Robinson Michael &Jackson!
Hopefully they are just as happy with me as their tenant. ;-)
Ulrich · 1 October 2022
Agent replied · 1 October 2023
Thank you kindly for your review, you've been an absolute pleasure to deal with and we wish you all the best with your new home! - The Lettings Team
★★★★★ 5/5
GoogleClaudia has dealt with my file and she's been amazing from the start. Would totally recommend!
Yurena · 4 September 2026
Agent replied · 16 September 2026
Thank you for your lovely review and kind words. It means so much to us to know that you were happy with the service you received. We really appreciate your support and recommendations. If you know anyone who is thinking about selling, don’t forget that we offer a Bluewater voucher for successful referrals!
★★★★★ 5/5
GoogleI recently had a house viewing with agent Hannah. She was very polite and professional. She showed me around the house explaining everything and was able to answer all the questions that I had.
Alisa · 1 May 2026
Agent replied · 8 May 2026
Thank you for your kind feedback.
We’re pleased to hear your viewing with Hannah went so well and that she was … More
★★★★★ 5/5
GoogleMia was so helpful with finding me a property. She took time to understand our situation and I really appreciated that. Thanks Mia!
Lee · 19 March 2026
★★★★★ 5/5
GoogleWe originally bought our house through Robinson Michael & Jackson 8+ years ago, we were that pleased with the service we've returned, for them to re-sell it. Again, from the point of contact, the whole team have been great keeping us well informed along the way and making the whole experience stress free.
A big thankyou to Jack & Mia who have gone the extra mile in getting us the sale & helping find our next property, even working out of hours.
I know a few friends of mine who have bought & sold through Robinson Michael & Jackson and we all agree they're the best estate agent in the area.
Many thanks
Tom · 15 January 2025
Agent replied · 22 January 2025
Thank you so much for your lovely feedback! We’re thrilled to hear that you had such a positive experience with us not just once, but twice! It’s always rewarding to see clients return, and knowing we’ve made the process stress-free for you means the world.
Jack and Mia will be over the moon to hear your kind words, they truly are stars and always go the extra mile for our clients. It’s also great to hear that your friends have had similar experiences with us. Recommendations like yours mean everything to us, and we’re so grateful for your trust.
Warm regards,
Lily Dowden Smith
Robinson Michael & Jackson Team
★★★★★ 5/5
GoogleJack was professional and welcoming. Thanks for the viewing.
J · 8 October 2025
Agent replied · 8 October 2026
Thank you for your feedback! We’re glad to hear that Jack made your viewing professional and welcoming. We’ll be sure to pass on your thanks!
★★★★★ 5/5
GoogleSpoke to Maddie who was vey efficient and helpful
Judy · 8 October 2025
Agent replied · 8 October 2026
Thankyou for sharing your positive experience, we truly appreciate the review.
★★★★★ 5/5
GoogleWe had a wonderful experience with Robinson Michael and Jackson. Got a perfect house for my family. So we are very happy with the service . We are Thank you to Simon and Libby. Their communication and commitment is very appreciable. We are highly recommend Robinson Michael and Jackson.
Sumesh · 7 April 2024
Agent replied · 28 April 2024
Thank you so much for your kind review! We are very happy for you & your family! We wish you all the best! - The Lettings Team :)
★★★★★ 5/5
GoogleTammy has been a great help with providing information, connecting the dots and helping with my house buying process
Explorer · 16 April 2026
★★★★★ 5/5
GoogleExcellent experience securing a great rental in Gravesend. Very grateful for the team for their extremely prompt responses and support across the whole process.
John · 6 July 2026
Agent replied · 7 July 2026
Thank you John for your kind words. It has been a pleasure helping you progress your tenancy and we wish you all the best in your new home! RMJ Lettings Team
★★★★★ 5/5
GoogleWe highly recommend Robinson, Michael and Jackson after using them to sell our home. We purchased the house through them and thought the service was great then hence why we used them as our own estate agent. Reece Cox is a real asset to the company, he constantly kept up updated and made sure things ran smoothly for us.
Thanks to everyone at your office for selling our home.
Jake · 1 October 2022
Agent replied · 1 October 2023
It was our pleasure Jake and we hope to work with you again in the future. Thank you.
★★★★★ 5/5
GoogleWe had a great experience renting a property through Robinson Michael & Jackson State Agents, Gravesend Branch. Ellie, Libby, and Ella were amazing, supportive, responsive, and making the whole process smooth and easy. We highly recommend them!
Shash · 24 November 2024
Agent replied · 8 December 2024
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Robinson Michael & Jackson, and that Ellie, Libby, and Ella were able to make the process smooth and easy for you. We'll be sure to pass along your feedback to the team. Your recommendation means a lot to us, and we hope to assist you again in the future!
★★★★★ 5/5
GoogleI didn't have the smoothest process when buying due to no fault of RMJ but Tammy really helped make the process easier and put in a lot of effort to ensure I could move before the holidays which I greatly appreciated. I would definitely recommend RMJ and Tammy specifically. Thank you guys for all you help.
Funmi · 8 October 2025
Agent replied · 11 January 2025
Thank you for sharing your experience! It’s great to hear that Tammy went above and beyond to support you during what sounds like a challenging process. Ensuring you could move before the holidays is no small effort, and it’s clear she made … More
★★★★★ 5/5
GoogleI recently had the pleasure of working with Ellie and her team to find tenants for my two-bedroom flat, and I can't recommend them highly enough! From start to finish, the process was seamless and stress-free. Ellie's professionalism and …
Darren · 8 October 2025
★★★★★ 5/5
GoogleI am happy with the viewing with Ella and move in process managed by Amy, noting the truly excellent level of service, communication and professionalism.
C · 21 June 2026
Agent replied · 7 July 2026
Thank you for your kind review, i know Ella and Amy will appreciate the great feedback! RMJ Lettings Team
★★★★★ 5/5
GoogleRMJ Gravesend were great from beginning to the end. They really helped with the purchase of my property and kept on top of things to progress it and get it to the finish line. If you a buying a property with them, then you are in good hands.
Temi · 29 March 2024
Agent replied · 28 April 2024
Dear Temi
Thank you so much for your kind words. Glad to have been of service. We hope you are happy in your new home.
★★★★★ 4/5
GoogleWe had a really good experience buying our home with Robinson & Jackson’s. Andy was particularly helpful, very efficient and friendly. Would definitely recommend!!
Lauren · 24 February 2026
★★★★★ 5/5
GoogleJake showed me and my wife around a property in Northfleet, he provided an outstanding service from start to finish, I really do believe he's one of the best.
Anthony · 20 May 2026
Agent replied · 9 July 2026
Dear Anthony,
Thank you so much for your wonderful review. We're delighted to hear you and … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
