Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
★★★★★ 3/5
GoogleAfter getting my house valued and marketing it I was told the rate was a flat fee of £4,750 didn’t mention about vat on top of this , my first buyer also pulled out which was very frustrating , the only good thing was getting a buyer quick enough to keep on with our purchase.
Sarah · 24 December 2025
Agent replied · 24 March 2026
Hi Sarah. Thank you for your feedback. All fees are subject to VAT so sorry if that wasn’t made fully clear to you. So glad we managed to find a new buyer and get the sale through in 8 weeks. i know the buyer was very excited to move in … More
★★★★★ 5/5
GoogleI would like to thank RMJ Gravesend for their brilliant service . Tammy was absolutely brilliant getting our sale/purchase both over the line. She helped us throughout the whole process. I would definitely use their services in the future and recommend them to others.
Amandeep · 21 October 2024
Agent replied · 8 December 2024
Thank you so much for your kind words! We’re so pleased to hear that Tammy was able to guide you through the sale and purchase process, ensuring everything went smoothly. It’s wonderful to know that you had such a positive experience with our team at RMJ Gravesend.
We truly appreciate your trust in our services and your recommendation. If there’s anything else we can assist with in the future, please don’t hesitate to reach out.
Thank you again, and we look forward to working with you again!
★★★★★ 5/5
GoogleWhen viewing a house yesterday, Audreas was very helpful and ready to answer every question.
Emily · 8 October 2025
Agent replied · 8 October 2026
Thankyou for taking the time to share your feedback, we are glad you had a positive experience with our team. … More
★★★★★ 5/5
GoogleThank you to Tammy for all her help purchasing my property. She was so helpful.
Mike · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for your kind words! Tammy will be delighted to hear that she was able to support you throughout your property purchase. We really appreciate you taking the time to share your experience. … More
★★★★★ 5/5
GoogleMia was fantastic with helping me through my buying process, would highly recommend 🌟 …
Freya · 8 October 2025
Agent replied · 8 October 2026
Thank you for your kind words and recommendation 🌟 We’re so pleased to hear that Mia was fantastic in supporting you through your buying process, we’ll be sure to share your feedback with her! …
★★★★★ 5/5
GoogleTammy is a real asset to the Robinson team when it comes to after sales specifically, endlessly chasing to have the sale completed. She kept us in the loop until the very end. Now we’re very happy in our dream forever home!
Leane · 24 November 2025
★★★★★ 5/5
GoogleI had a fantastic experience dealing with Jo at RJM throughout our house purchase. She was friendly, professional and incredibly helpful from start to finish. It was a real pleasure dealing with her, and she made the whole process feel much smoother. I would definitely recommend Jo and RJM.
Asiatu · 28 September 2026
★★★★★ 5/5
GoogleJake was very helpful and answered all our questions.
SC79 · 5 August 2026
★★★★★ 5/5
GoogleJake was pleasant and professional during our veiwing 👍 …
Louise · 29 July 2026
★★★★★ 5/5
GoogleAndy and the team at Robinson Michael & Jackson in Gravesend have been spot on with there service from the time it took to sell our property and the process since then. It's been a particularly difficult time for us since losing my Dad and …
Kevin · 8 October 2025
★★★★★ 5/5
GoogleWe recently purchased a house with Robinson Michael and Jackson. Jack Hallam was our estate agent and he was amazing! He always gave us updates on the chain, and when ever I rang he was always one step ahead. He had booked chaser calls, was …
Alaana · 8 October 2025
★★★★★ 5/5
GoogleMia has been super helpful in showing me round properties on behalf of RMJ.
Tom · 8 October 2025
Agent replied · 8 October 2026
Thank you for your feedback! We’re so glad to hear that Mia was helpful and made your property viewings enjoyable. She’ll be thrilled to know she made a positive impact. If you need further assistance or have more questions, don’t hesitate to reach out, we’re always here to help! 😊 …
★★★★★ 5/5
GoogleI just want to say thank you so much to Libby and the Team for going above and beyond in every aspect of my new rental property. Communication was amazing at all times and it could not have been easier from viewings right until confirming …
Lauren · 8 October 2025
★★★★★ 5/5
GoogleThe Gravesend branch of Robinson, Michael and Jackson were always professional in their conduct, I was kept up to date with every step along the way. My house was sold much faster and less hassle-free than I had ever imagined. Although this is a busy agency, there was always the extra personal touch to their phone calls which is such a bonus in the middle of organising and planning and dealing with various authorities when you are moving. I would definitely recommend this team. Thanks Andy, Jo and everybody - from sunny Scotland!PositiveResponsiveness, Quality, Professionalism, Value
Kati · 12 January 2022
Agent replied · 11 January 2025
So glad it all worked out in the timeframe. We hope you are very happy in your new surroundings and back close to your family. Thank you for putting your trust in us.
★★★★★ 5/5
GoogleWe recently sold our property through R,M and J. I cannot recommend them highly enough! Andy and his team helped us at every turn; despite losing buyers and having all sorts of challenges along the way. They remained calm and supportive and enabled visits to the property by potential buyers and professionals when we were not available. I would not hesitate to use them again.
Helen · 2 August 2023
Agent replied · 1 October 2023
Thank you Helen for your review. So glad all our efforts came through in the end. We wish you all the best for the future.
★★★★★ 5/5
GoogleLily helped us last year with selling my mums house and was absolutely brilliant. Currently she is helping us with the sale of our house, put simply we wouldn’t have entrusted this to anyone else-5 star service
Wendy · 7 May 2026
Agent replied · 10 July 2026
Dear Wendy,
Thank you for your fantastic review and trusting myself and my team with another … More
★★★★★ 5/5
GoogleThe lettings team have been working with us for a few weeks as the tenants changed in our flat.
They were all very professional and helpful. Ella Smith has been exceptionally …
Rebecca · 8 February 2026
★★★★★ 5/5
GoogleAmazing service from RMJ. From beginning to end the service was exceptional. Especially Jack who, from the day he came to value my property, made everything so straight forward and easy to understand. Would highly recommend to anyone looking to sell their property.
Lynsey · 11 October 2024
Agent replied · 8 December 2024
Thank you so much for your fantastic feedback! We’re thrilled to hear that your experience with Robinson Michael & Jackson was exceptional from start to finish. It’s great to know that Jack was able to make the process straightforward and easy to understand, ensuring a smooth journey for you.
Your recommendation means a lot to us, and we truly appreciate your trust in our services. If there’s anything else we can assist with in the future, please don’t hesitate to reach out.
Thank you again for choosing us!
★★★★★ 5/5
GoogleI had the pleasure of meeting Lily for a valuation of my parent’s property this week. Lily was very pleasant and talked me through every step of the sale process in detail. Knowing that this is a sensitive time for me, Lily showed compassion which was greatly appreciated.
Christine · 20 July 2024
Agent replied · 8 December 2024
Thank you for sharing your experience with Lily. We’re so pleased to hear that she provided you with a clear and detailed understanding of the sale process while showing the compassion and care you needed during this sensitive time.
It’s incredibly important to us that every client feels supported and understood, and we’re glad Lily was able to make a positive impression. If there’s anything else we can assist you with as you move forward, please don’t hesitate to reach out. Thank you for choosing us to guide you through this journey.
★★★★★ 5/5
GoogleLillie Mae was very approachable and knowledgable. When showing me around the property I went to view she answered all the questions I had and put my mind at ease with concerns I had. She is truly a gem. Thank you Lillie Mae.
Katrina · 4 October 2024
Agent replied · 8 December 2024
Thank you so much for your kind words! We’re so glad to hear that Lillie Mae was able to provide you with the information and reassurance you needed during your property viewing. Her approachability and knowledge are truly valuable, and we’re delighted to know she made such a positive impact.
We’ll be sure to pass on your thanks to Lillie Mae, and we truly appreciate your feedback. If you have any further questions or need assistance, please don’t hesitate to reach out!
Lily and The Gravesend Team
★★★★★ 5/5
Googlei have recently sold a house through RMJ i can honestly say the service i have recieved has been outstanding from all staff. I have been kept fully updated and been given advice when it has been needed. special shout out to Jo Rossiter who has been brilliant thanks to Jo and all the staff for their care and hard work
Anne-Marie · 8 October 2025
Agent replied · 8 October 2026
Thank you so much for your kind words! We’re delighted to hear that Jo and the team provided outstanding service and kept you fully updated throughout your sale. We’ll be sure to pass on your special shout-out to Jo, she’ll be thrilled!
★★★★★ 5/5
GoogleJack Hallam was professional and friendly. He answered all of our questions .
Michelle · 8 October 2025
Agent replied · 8 October 2026
Thank you for your feedback! We’re delighted to hear that Jack was professional, friendly, and able to answer all your questions. We’ll be sure to pass on your kind words!
★★★★★ 5/5
GoogleMaddie was lovely, good communication and offering ongoing support during our house search
Danielle · 8 October 2025
Agent replied · 8 October 2026
Thank you for your kind words! We’re delighted to hear that Maddie provided excellent communication and ongoing support during your house search. We’ll be sure to pass on your feedback!
★★★★★ 5/5
GoogleMy experience with this agent was amazing. Very professionals and quick! They promised to rent the place within 2 weeks and it was gone in 2 days. I was very wowed and please with their service. A special thanks to
Ellie Eccleston for her hard work, she was very pleasant to work with and Ella Smith who was also great.
Belqees · 12 November 2023
Agent replied · 26 November 2023
Thank you so much for your kind review Ola! We really appreciate it! - It's been amazing working with you so far & we very much look forward to moving your tenants in! :) - The Lettings Team
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