Robinson Michael & Jackson Gravesend reviews

★★★★★ 5/5

Google

RMJ were outstanding at helping us sell our property. They were professional, ultra friendly and very responsive. It felt like they really cared about selling our house and I felt like we had a personal service. Considering how busy the market is right now, nothing was ever too much trouble. When ever I called, they dealt with my queries and if they had to call back they did right away always with the answer. A special thank you to Jade Price and Lily Dowden Smith for being so kind and helpful throughout and to Andy who as always got the deal done. I would 100% with no hesitation recommend RMJ.PositiveResponsiveness, Quality, Professionalism

Sarah · 16 June 2022

★★★★★ 5/5

Google

I've had a good experience with this company. Specially Andy and Ben they both were a good help. Work was done so fast I didn't expect to have keys to the house that quick. Andy had referred me to a good solicitor and had guaranteed that my work will be done good and fast. I explained to Andy that am pregnant and can have my baby very soon as am due in a few weeks. Well you know what am shocked how quick everything took place. Andy thank you so much and god bless...PositiveQuality, Professionalism

Sweet · 16 June 2022

★★★★★ 5/5

Google

Would highly recommend Robinson, Micheal and Jackson in Gravesend, especially Lily, who was amazing. Even though she represented the property we were buying and so not our agent, Lily went massively above and beyond for us to get our purchase through for the stamp duty deadline. She was always at the end of the phone and kept us fully informed all the way through. She made sure all the solicitors were communicating properly and I'm sure without her hard work our chain would have fallen through so we are very grateful.PositiveResponsiveness, Quality, Professionalism, Value

Emily · 16 June 2022

★★★★★ 5/5

Google

I have recently let my property via Robinson Michael & Jackson Gravesend Estate Agents. I am very impressed with the professional service I have received from Chloe-Rae Philbrick. Chloe has been in contact with me on a daily basis, provided lot of advice information and tips during the purchases of the property. Chloe provided all the available options, tailored the marketing strategy and found me the professional tenant that I was looking for within a week of advertising the property. she was determined, customer focused and very enthusiastic. She was happy to help with anything from the start to finish. I look forward to working with her and Robinson Michael & Jackson Gravesend team. Once again would like to thank her personally for all the information, advice and also finding a really good tenant. I would highly recommend Robinson Michael & Jackson Gravesend, especially Chloe-Rae Philbrick.PositiveResponsiveness, Quality, Professionalism

Tharinath · 16 June 2022

★★★★★ 5/5

Google

I highly recommend The Team at Robinson Micheal & Jackson Gravesend , My agent was Chloe , She was excellent...kept me informed every step of the way..She was supportive too, I cannot thank Hollie and Stacey enough for their dedication for the rental of my apartment. From the very beginning to the completion communication was outstanding, the marketing of the property was amazing, I felt comfortable and safe and within just 4 days of viewing the property. I got it! , Thank you guys. whenever you need a place to buy or rent. Ask for ANY OF dream TEAM. Chloe, Hollie, Ellie and Stacey!!PositiveResponsiveness, Quality, Professionalism, Value

TADE · 16 June 2022

★★★★★ 5/5

Google

I'd like to say a big 'Thank You' to Andy and his team for all their commitment and great support with our house sale. They had been highly professional during the selling process, making sure things go smoothly for all parties concerned. We always received updates on progress through all stages, and they had been very proactive in resolving any issues on the way. I'd use Robinson Michael & Jackson again and I can recommend this estate agency wholeheartedly. Thank you to all at Robinson Michael & Jackson!PositiveProfessionalism

Felix · 16 June 2022

★★★★★ 5/5

Google

Fantastic service from start to finish, Lily managed to sell out house in 2 weeks, the process was straightforward throughout and kept us informed all the way, Lily done all the chasing for us and got this all sorted in time for our exchange date, also a big thank you to Tammy for her help too, defo recommend to anyone, 100% brilliant.

Steve · 30 December 2023

★★★★★ 5/5

Google

Brilliant services, would highly recommend! Thank you to Andy and Tammy for helping us sell our property.

Paige · 8 October 2025

★★★★★ 5/5

Google

Lillie Mae was so helpful when viewing properties. An absolute delight. Would definitely work with her again

Nnenna · 8 October 2025

★★★★★ 5/5

Google

We dealt with Tammy and throughout the process she was really clear and made the process easy.

Seyi · 8 October 2025

★★★★★ 5/5

Google

Mia was very friendly and most helpful. Very professional. Thank you so much for the added information!

Kam · 8 October 2025

★★★★★ 5/5

Google

Andy was very helpful, patient, and had great communication keeping us up to date throughout the process.

Elizabeth · 8 October 2025

★★★★★ 5/5

Google

Excellent service, Tammy has been amazing with communicating throughout and is very accommodating in answering any questions

Leighan · 8 October 2025

★★★★★ 5/5

Google

Hannah at Robinson & Jackson was proper helpful on today’s viewing, professional but friendly the whole way through. She broke everything down clearly and answered every question without rush. The viewing felt smooth and stress-free thanks to her. Would definitely recommend Hannah if you’re looking for a place.

Fletcher · 8 October 2025

★★★★★ 5/5

Google

Lucy has been fantastic in helping resolve ongoing issues with our property. She communicated clearly throughout and worked hard to get everything sorted. Really appreciate her support!

Jessica · 16 April 2026

★★★★★ 5/5

Google

Robinson Michael & Jackson have been great to work with as a buyer. I've spent a few months looking for my dream home and the Gravesend branch has been incredibly supportive. They're very proactive in suggesting properties that work for me. I'm so pleased that I've found a home through them.

Sophia · 28 September 2026

★★★★★ 5/5

Google

I’m really grateful for your efficient service in helping me find a tenant quickly. I’m very satisfied with your professional work so far and sincerely hope the follow‑up property management will be carried out excellently as well. Highly recommend!

WEI · 14 May 2026

★★★★★ 5/5

Google

Mia is very helpful, and give me a lot of information I need , thank you.

Nichanan · 8 October 2025

★★★★★ 5/5

Google

Excellent service, very helpful. So glad I made the call Sarah was so helpful. Highly recommend

Sarah · 8 October 2025

★★★★★ 5/5

Google

Just wanted to say a massive thank you to the gravesend letting team they’ve gone above and beyond to help me let out my property Ellie Ella and Hollie have been there every step of the way and Stacey has been amazing helping me make sure I have everything I need before our tenants move in. Couldn’t ask for a better lettings team to trust with my property.

Adam · 3 July 2023

★★★★★ 5/5

Google

Mia and Hannah were brilliant during my viewings! So friendly and helpful

Moyibo · 27 July 2026

★★★★★ 5/5

Google

I had a great experience working with Jack as my estate agent. From the very beginning, he was professional, responsive, and genuinely committed to helping me through the process. He communicated clearly at every stage, making what can …

Quỳnh · 8 May 2026

★★★★★ 5/5

Google

I’ve been with the agency for a long time now, and I’ve always been treated professionally, but Grace truly goes above and beyond. She always makes sure things get done and takes the time to answer all your questions.

Tracey · 7 May 2026

★★★★★ 3/5

Google

After getting my house valued and marketing it I was told the rate was a flat fee of £4,750 didn’t mention about vat on top of this , my first buyer also pulled out which was very frustrating , the only good thing was getting a buyer quick enough to keep on with our purchase.

Sarah · 24 December 2025