Trusted Agent profile · Gravesend
Verified
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Send Robinson Michael & Jackson Gravesend a message.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleSpoke with Jack H (Gravesend) , he was very professional and helpful , helped with my query in a speedy manner, thank you !
Dear Terry, Thank you so much for your review. We're grateful for your kind words and are … More
5/5
GoogleEllie was such a great agent to deal wirh
5/5
GoogleI have nothing but positive things to say about my experience with Robinson Michael & Jackson. They have been superb with keeping in contact throughout, and are a pleasure to talk to. Mia has especially been great with keeping me informed and reassuring me along my house buying journey.
Thank you so much for your kind words! We’re delighted to hear that your experience with Robinson Michael & Jackson has been positive, and we’ll be sure to pass on your thanks to Mia for her support throughout your house buying journey.
5/5
GoogleSecond time wonderful service experience with the Robinson Michael team . Ellie was the single point of contact for me and she managed the process from beginning to closure professionally . Its has been an amazing service experience !!!
Thank you for your review! It was a pleasure working along side you we wish you all the best! The Lettings Team
5/5
GoogleWe have just sold our property through RMJ Gravesend. We had Tammy taking care of everything. She was so helpful and professional and helped us every step of the way! Thankyou so much Tammy! You are amazing!!
Thank you so much for your kind words! We’re delighted to hear Tammy made the process smooth and supportive for you. … More
5/5
GoogleJo and Lilley were outstanding throughout the entire challenging sale that other agencies had failed to complete. I highly recommend their services, they are also kind and patient, never reacting to my frustrations. Commission well spent !
Many thanks for your business and your review. We got there in the end!!
5/5
GoogleTammy and the team was excellent from start to finish with their professionalism and helpful assistance. Thank you for making our sale go through and assisting with out onwards move.
Thank you so much for your kind words! We’re thrilled to hear that Tammy and the team were able to support you with professionalism and helpfulness throughout the entire process. It’s great to know that we could make your sale and onward move go smoothly. If there’s anything else we can assist with in the future, don’t hesitate to reach out. Thank you again for choosing us, and we wish you all the best in your new chapter!
5/5
GoogleGreat and professional experience renting a flat through Robinson Michael & Jackson. Chloe, Hollie and Stacey were helpful and quick to respond throughout - Stacey kindly took calls and worked on a day off to get us over the line so thank you for that, much appreciated. Chloe and Hollie were brilliant to deal with - thanks team, would recommend : )PositiveResponsiveness, Professionalism
Thank you for choosing us! - The Lettings Team
5/5
GoogleWe had an excellent experience with Robinson Michael and Jackson. They were professional when they came to look at the property, advised us well on price, and managed to achieve the asking price within about a week of marketing. Tammy and Nicola were excellent at following up in the sales progression team. Our experience was very good all round.
Dear Rob. Many thanks for review of our services. It is much appreciated and was a pleasure dealing with you.
5/5
GoogleI must say a big thank you to Andy and his wonderful team for the quick sales of my property, after waiting about 6months of my time putting my property on the market by an online property agent. It took Robinson Michael & Jackson only 1month to make sales. Thank you so much for your help and good communication network!PositiveResponsiveness, Quality, Professionalism, Value
We really appreciate you taking the time to write us a review Edward. Glad to have been of service.
5/5
GoogleTammy and Andy have been very helpful and lovely. Always a good experience with RMJ, top estate agent!
Dear Emily, Thank you for your kind review. We really appreciate your support and are … More
5/5
GoogleWe’ve been on the hunt for a place for over a year and have been on more viewing than we can count. Our viewings last week Saturday with Emma was the best experience. She was deeply informative on all the properties, balanced and honest in her advice and all around just lovely.
Dear Tomi. It was lovely to hear your praise for our weekend viewing guide Emma and your comments have been passed on. Many thanks
5/5
GoogleTammy knew she'd found my new home as soon as she saw it! She listened to what I wanted and needed, and then when the right place became available, she made sure I got a viewing as quickly as possible. She also supported me and the sellers …
Thank you for your wonderful feedback! It’s so lovely to hear how well Tammy matched you with your new home, she truly has a great eye for finding the perfect fit! I’m glad she was able to support you and the sellers throughout the process … More
5/5
GoogleSo far the experience has been quick and painless. RM&J had an interested party in mind before I actually, officially put my property up for sale. At first I thought this may be a ploy but it wasn't, my first viewer put an offer in and I …
Thank you so much for taking the time to leave such a detailed and thoughtful review! We’re so pleased to hear your experience has been smooth and positive so far, and it’s always a bonus when things move quickly with the right buyer. … More
1/5
GoogleIf you are a landlord, do not use this agency. Completely inept, no idea what they’re doing, not proactive at all. They will let your property fall into disarray at the hands of bad tenants and then pretend they had no responsibility in alerting you. What a nightmare.
Good Afternoon Jay, I am sorry to hear that you had a bad experience, this is of course never our … More
5/5
GoogleI had a great experience being shown round by Mia, she was so lovely as well as informative. An all round pleasant experience! Couldn’t recommend enough!
Thank you for your kind feedback. We’re really pleased to hear Mia provided such a pleasant and informative … More
5/5
GoogleReece was our main contact, he was amazing and found us the perfect buyer for our property. The sale was hassle free and completed in record time. We were kept informed at every stage. We also spoke to others at the branch and they were all very pleasant and helpful. 5 star service from everyone, definitely recommend. Alison & Brent
Dear Alison & Brent. Thanks so much for your glowing review. We are very appreciative.
5/5
GoogleI couldn’t be more pleased with the service provided by Robinson, Michael, and Jackson. Ellie, in particular, was incredibly helpful throughout the entire process. The team was exceptionally friendly and always ready to assist, responding to all my questions quickly and efficiently. They found a great tenant for my property in no time, and even went the extra mile by cutting a second set of keys for me. Their dedication and attention to detail were truly impressive. I highly recommend Robinson, Michael, and Jackson to anyone looking for a reliable and professional estate agency!
Thank you for all your kind words! It was a pleasure working alongside you, we wish you all the best - RMJ Lettings
5/5
GoogleMia showed me around the flat I wanted to see, she was excellent, very personable and is a credit to Robinson Michael & Jackson 👍 …
Thank you for your kind feedback. We’re really pleased to hear Mia provided such a great viewing experience and … More
5/5
GoogleLillie has been amazing helping me find my first home! She actually recommended a different home to the one I saw on Rightmove and now I'm almost moving in!
Thank you so much for your kind words! We’re thrilled to hear that Lillie was able to guide you to your first home and recommend a property that turned out to be the perfect fit. It’s wonderful to know that her expertise helped you find the right place, and we’re so excited for you as you prepare to move in! If you ever need any further assistance, please don’t hesitate to reach out. We wish you all the best in your new home!
5/5
GoogleThe staff here are so supportive and friendly, especially Lily who helped me to sell my home, her knowledge and expertises were much appreciated, and a big thank you to her for dealing with my thousands of questions. Would highly recommend using RMJ.
Dear Megan. Many thanks for taking the time to write a few words sharing your experience. We are happy to have been of service. From all the Gravesend team
4/5
GoogleI had a positive experience with RMJ Lettings team. I was looking to rent my first property and from start to finish the process was very quick. Ella was very helpful and understanding of all my questions that I had which I appreciated. Libby and Ellie where on hand throughout the process and then I met Simon for my key collection. Lovely guy, very professional. Highly recommend!
5/5
GoogleJust had my first call with Mia and she was so lovely and very informative. Excited to start the process! ☺️
Dear Harriet, Thankyou for sharing your positive experience following your dealings with Mia. … More
5/5
GoogleI attended a viewing for a property I was really interested in and Ella greeted me. She made me feel really at ease with the whole process and the entire team Ellie, Hollie and Stacey made proceeding incredibly stress free. They are an amazing team would never rent through anybody else!
Thank you so much for your kind review Nicole, lovely words! All the best, The Lettings Team :)
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Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
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