Trusted Agent profile · Gravesend
Verified
★★★★★
1,573 reviews across 2 platforms
21A - 21B King Street, Gravesend, DA12 2EB
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Gravesend, at 21A - 21B King Street, is rated 4.9 out of 5 across 1,573 reviews on two platforms, including 1,563 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
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The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
5/5
GoogleWe put the sale of our house with RMJ in December 2024, it’s now March 2025 and we have sold with completion due in days. The service has been excellent from day 1 by RMJ keeping us informed of all …
Thank you so much for your kind words! We're so pleased to hear that you’ve had such a positive experience with us from the very beginning. It’s fantastic to know that our team kept you well-informed throughout the process and made … More
5/5
GoogleAs a first time buyer, the process of purchasing a property can be overwhelming but working with Jo was such a blessing. She was extremely helpful and communicative the entire time. Jo provided regular updates and my questions were always …
Thank you so much for your lovely feedback! We're thrilled to hear that Jo made your first-time buying experience smoother and less stressful. Buying a property can feel overwhelming, so it’s great to know that Jo’s support and clear … More
5/5
GoogleThank God for RMJ, had it not been for Tammy and Reece, in the Gravesend offices, I’m not sure I would have made it through this difficult sale. Highly recommend them for taking the headache away from dealing with solicitors, making sure they could step in and help every step of the way.
Dear Adam. We are very happy to hear that you were pleased with our service. We appreciated your patience in allowing us to push the move through. We wish you all the best in your new venture
5/5
GoogleAs a first time buyer dealing with the team at RMJ was fantastic, I was constantly involved with the process from start to finish. Going to the office to collect the keys was a great feeling & big thanks to Geogia & Jo for all your help and my lovely moving in gift.....
Dear Michael. Thank you so much for taking the time to share your experience, We hope you are really happy in your new home.
5/5
GoogleVery good company. I have used them twice to move and great communication, always a phone call away. Special thanks to Lily for help with progression on our offer and Jo in sales progression for keeping us up to date with emails. We also thank everyone else who helped us with our move.
Thanks for taking the time to share your experience. We look forward to seeing your new home once renovation works have been done. Kind regards. RMJ Gravesend Team.
5/5
GoogleSimon was brilliant from the very first moment I spoke to him on the phone about this house and was quite supportive throughout the process of getting my offer accepted by the landlord.
Hi Olakunle - Thank you for your kind words, It was a pleasure working with you.
5/5
GoogleAbsolutely and amazing experience with Micheala also very Supportive Team and always ready to assist.
Thank you for your kind words, i know the property management team will appreciate your review! We look forward to a long relationship helping you! Kind regards, RMJ Lettings Team
5/5
GoogleThank you for a really positive and successful experience. Despite the market being slow at the end of 2023, RMJ patiently persevered to get the price I needed for my sale. Tammy and Jo in the sales progression team were fantastic and relentlessly chased everyone in the chain to ensure that we successfully exchanged ahead of the target completion date. I was regularly updated and couldn’t really have asked for a better service. Thank you so much 😊
Thank you so much for your review, It is very much appreciated,
5/5
GoogleLily came to value our house and she was extremely knowledgeable and helpful. You can see that Lily is passionate about the industry she works in and she is very switched on.
Thank you so much for the review. Great to hear. Thank you
5/5
GoogleThe whole experience from initial discussions through viewings and then through conveyancing has been brilliant. Any move is liable to hit bumps in the road but it’s how you deal with them is important, and together we navigated through …
Thank you so much for your kind words! I’m really pleased to hear that the whole process went smoothly, despite the inevitable bumps along the way. It’s been a pleasure working with you, and I’m glad we could navigate everything together to … More
5/5
GoogleThank you to Lillie Mae for showing us round the property today and for being flexible with your viewing times. Really appreciate your help.
5/5
GoogleTammy at RMJ has been an amazing help! Very professional, kind and caring and actually listens to what your wants and needs are. I would highly recommend anyone to give her a call if you’re looking for a new home.
Thank you for your wonderful feedback! We’re thrilled to hear that Tammy provided such professional and attentive support. We’ll be sure to pass on your kind words, and we really appreciate your recommendation!
5/5
GoogleLooking for places to buy. Atm, I spoken to Tammy at RMJ and she asked all The right questions to be more specific about what Id like. Sent me properties whilst still on the phone and was generally very helpful.
Thank you for your kind feedback! I'm so pleased to hear Tammy was able to help and asked all the right questions to get a clearer idea of what you're looking for. She's great at matching people with the right properties, and it's lovely to … More
5/5
GoogleA sign of a good estate agent is one that actually turns up when you have made contact. Andy from RMJ did that, he took the time to listen to us, he looked round the property, including the attic and garage (which not many agents do), before giving us his honest view. Whilst we may not be selling right now, Andy has given us the confidence to know that when we do want to sell, our property will be well looked after and the sale effectively managed.
Thank you so much for your review. If you decide to sell in the future we would love to help.
4/5
GoogleI had a fantastic experience working with Robinson Michael & Jackson team who helped me find the perfect home. Their communication throughout the entire process was outstanding, and they demonstrated a clear understanding of my requirements. Unlike several other estate agents I dealt with over the past few months, this team executed the job perfectly. Though there were a few gaps in aligning my specific situations, which we had discussed earlier, the overall experience was positive. I'd like to highlight the wonderful teamwork exhibited by Andy, the branch manager, along with Ryan, Tammy, and Lilly. Their combined efforts truly made a difference. Well done!
Dear Karthik. We really appreciate you taking the time to write a review of our service so far. We look forward to working with you on the purchase of your new home. Thanks again. Andy and the team
5/5
GoogleMy partner and I have had such a brilliant service provided by Lily, Tammy, Nicola and Jo at RM&J, to cover the sale of my partners property and for the purchase of our now new property. The team at RM&J were always contactable, were very reasonably priced and helped chase up matters with solicitors and other parties when needed, as well as fully keeping us in the loop with progress and next steps throughout the whole process to completion; I highly recommend RM&J.
Dear Andy. Many thanks for your review. It was a pleasure assisting you for the sale. It would be amazing if you did recommend us to others. We would love to give you a thank you gift voucher.
5/5
GoogleHaving never dealt with Robinson Michael & Jackson in Gravesend and now having direct experience of both buying and selling through them, I can recommend them without hesitation. The team were great throughout and given the tough market environment at the end of 2023/start of 2024, they remained focused, engaged and sought routes to support a successful outcome. They always took/returned my calls, with key points of contact clear through the process. Tammy always remained positive and transparent. As a Manager, I cannot fault Andy's approach. Again, always contactable, provided support and guidance when needed, whilst achieving results within the realms of what we desired. A super team, with a wider network of offices and expertise. Thanks all at RMJ!
Thank you so much for taking the time to write such a nice review, We really do appreciate it, Thanks again from Andy, Tammy and all the Gravesend team.
5/5
GoogleSimply the most professional and effective real estate company I have encountered. Seamless processes and sterling staff. Holly and Ellie were outstanding! They tailored services to meet our needs and provided exceptional turn around time! Easily the 5 star Agency of the year to us! Thank you team RMJ Gravesend!
Thank you so much for your kind review, Lola. We wish you the absolute best in your new home! Hollie & Ellie :)
5/5
GoogleWe are very pleased with our experience working with Robinson & Jackson Gravesend branch. All staff have been polite, informative and easy to contact making our buying process free of stress and quick. …
5/5
GoogleEllie and the team have been super professional, attentive and personal. They have made the process super smooth from start to finish and have excellent in their communication. Would defiantly recommend, super happy we partnered with Robinson Michael & Jackson Gravesend
Thank you for your kind review Rav, it has been such a pleasure to work with you! Wishing you all the best! :) - The Lettings Team
5/5
GoogleVery helpful and knowledgeable staff particularly Tammy who understood what we were looking for and found us an ideal property.
5/5
GoogleI had a great experience with Hannah yesterday during the house viewing. She was punctual, professional, and very knowledgeable about the property. Thank you for making the process smooth and stress-free.
Thank you for your kind words. We’re really pleased to hear you had a great experience with Hannah and that she … More
5/5
GoogleJake showed me around a property and he was really friendly and knowledgable
Dear Rowan, Thank you for your lovely review. We're delighted to hear you had such a … More
5/5
FacebookSold our House back at the end of September and have now completed . . The service I received from Start to Finish was very professional, Andy and his team (especially Reece Cox) worked extremely hard, not only to sell our property but to see the sale through to the end. Would highly recommend to everyone. Well done Robinson Michael and Jackson.
we used them to sell our house in whinfell way
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Send Robinson Michael & Jackson Gravesend a message.
