Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI originally bought the house with Longlevens, so chose to sell it with them as they were helpful the first time - Emma and the team at Longlevens did really well helping me to sell the house. Allison kept me updated afterwards, any questions I had they were quick to respond and helped a lot.
Luke · 18 May 2023
Agent replied · 11 June 2024
Thanks for your review. We're glad you were pleased with our service and will be sure to pass on your comments to Emma, Allison and the team.
★★★★★ 5/5
GoogleGreat company to deal with couldn't fault them.
David · 21 August 2026
Agent replied · 24 August 2026
Thank you for the great review, David.
★★★★★ 5/5
TrustpilotRecently sold our house through PC...
Recently sold our house through Property Centre and we were very happy with the level of service and attention we received from the Stroud Branch. Jame Dyer initially came to view the house as we were planning on renting it out for a while after we moved abroad, once abroad we changed our minds and decided to sell. Easy pease since Jamie already had all the necessary details to sell instead.
Through no fault of PC the initial sale fell through, but they found us another buyer in this current hostile house selling environment and we were successful second time round.
Overall we were very happy with how we were looked after and how they kept us informed. If anything did require a nudge, Jamie or Allison were prompt to get back to us.
Having had varying experiences with Estate Agents in the area over the years, we certainly wouldn't hesitate to recommend Property Centre Stroud to sell or let your home.
Stan123 · 12 October 2023
★★★★★ 5/5
TrustpilotRenewal of Tenancy Agreement
The property Centre manage a house we rent, not always had a great experience with them however, the tenancy agreement was due for renewal and Gillian Critchson dealt with this for us, Gillian was lovely, very helpful and professional, answered all our questions and kept us updated.
Anita · 7 April 2025
★★★★★ 1/5
Trustpilotworcester st johns rude
the staff in the worcester st johns agency are extremely rude and unfriendly, was standing looking at adverts in the window and they looked at me a if i should not have been there..how odd!! they need proper training
Taylor · 14 December 2025
Agent replied · 25 February 2026
Hi Taylor, if you would like to expand on your review, or contact us directly to address the issue you faced, please email us at info@thepropertycentres.co.uk .
★★★★★ 5/5
TrustpilotWe had a bad experience with Connells…
We had a bad experience with Connells then went to the Property Centre, and why didn’t we go there in the first place ? From the start with Daniel , to the listing and photos with Liam and a after sales with Laura we couldn’t fault anything, many thanks all.
Andy · 2 June 2026
★★★★★ 5/5
GoogleFirst Classed Service by everyone at the Property Centre especially Lorna Mills
Paul · 8 May 2025
Agent replied · 11 June 2024
We're glad you've been pleased with our service, Paul, regarding the sale of your property. Thanks for taking the time to write us a review
★★★★★ 5/5
TrustpilotThe property centre dealt with both our…
The property centre dealt with both our sale and purchase and they made the whole process so easy! They handled everything and were always professional, accommodating and informative. They really took the stress out of the selling process.
Miss · 12 December 2025
Agent replied · 25 December 2025
Thank you for taking the time to reply to us :)
★★★★★ 5/5
GoogleNothing was too much. Tanna, Rebecca and Ben looked after us mostly and everyone was so helpful, friendly and just made the whole process so much smoother
Molly · 16 March 2026
Agent replied · 16 April 2026
Thanks for leaving such a great review of your experience Molly, and thank you for your kind words about Tanna, Rebecca and Ben :)
★★★★★ 5/5
GoogleDespite the tough market conditions when we put the house up for sale, the Property Centre worked hard to get viewings through the door. Each time they followed up with feedback from those viewings and discussing ways forward. They maintained good contact with us throughout and remained positive even when our first buyer pulled out at the last minute. They then found us a new buyer and pushed hard to get the sale over the line.
Mat · 8 October 2025
★★★★★ 1/5
TrustpilotWe have just completed a one-year…
We have just completed a one-year tenancy with Property Centre, and unfortunately, my experience has been deeply disappointing. Throughout the tenancy, it became clear that they consistently took the landlord’s side in every situation, showing little to no regard for the tenant’s rights or concerns.
Whenever issues arose, my perspective was dismissed, and I often felt treated unfairly. Communication was one-sided, they acted more like the landlord’s personal representatives rather than impartial agents. By the end of the tenancy, they appeared determined to find any excuse to withhold my deposit, even for matters that were clearly normal wear and tear.
This behaviour left me feeling discriminated against and unsupported throughout my stay. Renting should be a fair and transparent process, but my experience with Property Centre was the exact opposite. I would strongly advise potential tenants to proceed with extreme caution.
Sorina · 13 August 2025
★★★★★ 3/5
GoogleIf you're buying or selling and are assigned Lorna, you need to immediately change to someone else. Absolutely awful person who had no one's best interest in mind, is extremely rude and has some serious communication issues. Avoid at all costs, get someone else!
The seller almost lost us as a buyer due to negligence of Lorna. It wasn't until the seller reached out to us directly that things began to move smoothly.
All other members of staff we interacted with were fantastic, otherwise this would be a 1 star review.
Adam · 11 May 2024
Agent replied · 11 June 2024
Thanks for your feedback, Adam, and for your positive comments about our Longlevens team in general. We’re sorry, however, to hear you were unhappy with Lorna’s service. Please rest assured that we take your comments very seriously and would ask you to email us at info@thepropertycentres.co.uk with your specific complaint so we can look into this. In the meantime, we wish you all the very best in your new home.
★★★★★ 5/5
GoogleGreat agency - super helpful and proactive with property buying and selling process
Nick · 28 May 2026
Agent replied · 29 May 2026
Thanks for the great review Nick, we wish you the best in your new home :)
★★★★★ 5/5
TrustpilotExcellent service from the Abbeymead team
We used the Property Centre in Abbeymead to sell our property. From the initial valuation to completion the whole team were amazing. There was regular communication and they were always willing to offer advice without pushing their services or opinions.
In comparison to the companies we have used in Hampshire they really were outstanding and we would happily recommend them time and time again.
Anne · 12 April 2024
★★★★★ 1/5
TrustpilotAfter a good start to our experience in…
After a good start to our experience in terms of selling our house it quickly went downhill. Trying to get accurate updates and a proactive approach to contacting relevant parties in our sale was very, very difficult to the point that my wife had to undertake this task on a daily basis. Constantly fobbed off and no real drive to support - we ended up giving them updates, which is surely wrong based on how much they were being paid. On the day of our move we had issues with the banking system, which caused some major stresses. They did not seem that bothered or willing to help. Again, we took it upon ourselves to try and sort, with the Estate Agent of the house we were buying driving things forward. If fact, our lead contacts at the Property Centre disappeared for the afternoon when we needed them most. I would strongly recommend avoiding the marketing and sales tactics they adopt, as you will end up very, very disappointed at the end of your experience.
Liam · 8 July 2025
★★★★★ 5/5
GoogleI cannot recommend Tom Philp at The Property Centre enough for his help with our mortgage. Tom was professional throughout and was able to gain us the best mortgage rate to fit our needs and because of this he was able to save us hundreds, if not thousands of pounds in the long run! Thanks for everything Tom!
Emma · 22 August 2021
Agent replied · 11 June 2024
Thank you for your review, Emma, we wish you all the best in your new home!
★★★★★ 5/5
TrustpilotKieran from the The Property Centre
Kieran from the The Property Centre, Stroud was very helpful and professional, confirmed every aspect of the selling format so we understood what to expect. Extremely approachable and knowledgable of the market in our area, securing viewings the day our details went live. The high standard of property information and photos resulted in an accepted offer within eight days.
Kevin · 28 April 2024
★★★★★ 5/5
GoogleExcellent communication throughout the whole process and very friendly staff. Charlotte was an amazing help and I’m glad she was able to secure our rental.
Victoria · 18 May 2024
Agent replied · 11 June 2024
Thanks for taking the time to write a review of our service, Victoria, and for your kind comments about Charlotte. We're pleased you've been happy with everything and hope you're very happy in your new home
★★★★★ 1/5
TrustpilotPoor experience
Poor experience. We listed our property for sale. During a visit from a potential buyer we discovered they had damaged our property. We raised this with TPC who were not interested in the feedback, and confirmed they had watched the potential buyer cause the damage. We had to pay ourselves to get a builder to resolve the issue.
Gave notice to leave them, and they just offered to stop marketing us, and gave us the keys back immediately, they did not push back, they just let us go.
Disappointing.
Matt · 14 May 2025
★★★★★ 5/5
GoogleGreat service from the Property Centre at longlevens. Lee Webb was great at securing a sale within 2 days for the full asking price and Tom Watts gave first class after sales care in helping me with various issues
Alison · 18 May 2023
Agent replied · 18 May 2026
Thanks for taking the time to leave us a review, Alison. We will pass your kind words on to Lee and the team.
★★★★★ 1/5
TrustpilotSeriously rude people
Seriously, rude people.they are even getting there staff leaving reviews on here to make this one lower. Photos taken in 1st days of my tenancy,mould hid behind food cuboards in kitchen and Landlord apparently won't do any work on a house full of damp behind kitchen cupboards and in all rooms. They painted over it. Now 2 months in soon as I ask for repairs they talk to me like crap landlord won't spend a penny apparently oh and they refused free work to remove the cavity installation that is causing the damp That's an 8k job done for free refused. They called the council to saynod be calling them and to slag me off they also tried to obtain my social workers number to sabatarge my fostering application when I refuse to give them the number then they then told me i can have anyone else in this house even though theybwas fully aware i was going to foster a child before i paid deposit!! Social will tell me if they get a call, and I will be taking legal action. They have already broken gdpr by calling people on my behalf to slag me off and cancel jobs the council were doing for free.
I urge you all to make a complaint to the council and the property omnibusman as there are so many people all saying the same as me if you read the reviews. Ian, the boss, is useless and won't take complaints unless you do a formal complaint with a 15-day reply notice on. If you're living in mould like me, log everything. See the doctor often to check on your health as mould is seriously bad for you, and I have 1 lung and all the staff are fully aware of that also.AND MOST IMPORTANTLY
SEEK LEGAL ADVICE
Scam · 22 April 2025
★★★★★ 5/5
GoogleVery happy with the service that we received. Lorna and the team in the Longlevens office are a credit to your organisation. 5*
Liam · 11 May 2024
Agent replied · 11 June 2024
That's always nice to hear, Liam, we're glad you've been happy with our service
★★★★★ 5/5
GoogleCharlotte has been an absolute star with the patients of a saint. I'm sure we will find the right place for me soon...
Sue · 11 May 2024
Agent replied · 11 June 2024
That's all part of our job :), we're happy to help in the search for your new home. Thanks for your review and for your kind comments about Charlotte
★★★★★ 5/5
GoogleProperty centre have been absolutely brilliant and so helpful with the sale of my house, specially in the toughest time through out covid! Hannah is always so helpful, lovely smiling and happy to help. Ryan has also been brilliant, he done everything I asked for and has been alot of help! Highly recommend!
Dickie · 22 August 2021
Agent replied · 22 August 2026
Thanks for taking the time to review us, Kyle. We're delighted to hear you were pleased with our service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.